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So you feel like Amanda's behaviour is causing distrust? ....Could you tell me more about Amanda's behaviour?

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So you feel like Amanda's behaviour is causing distrust? ....Could you tell me more about Amanda's behaviour?

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Can you fire Amanda?

What was Amanda doing to anger people?

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How did they cheat you?
which laundry place was it?

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Do you think you will be able to return to your promise in the future. Do you have plans for how to manage this downturn.

are you going to keep your promise?

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how can you fix the revenue problem.
Is spending an issue.

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What are the specific things that changed within the team since Amanda join the team?

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Did the laundry provide any explanations?

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What do you think might have contributed to the younger generations being able to speak t a greater variety of issues?

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Is the economic downturn having an impact on the overall budget for our company?

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What are the possible solutions to address the revenue problem?

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open- So what do you think Amanda is doing to hurt the team dynamic?

Closed- Is Amanda being rude to people?

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Open questions
1. What made Amanda suddenly change her behaviour?
2. How is it possible to win the trust of the people?
Closed questions
1. Do you think you can bring back the trust of the people?
2. Do you think Amanda's behaviour caused all this mistrust?

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Open question
How did the laundry company cheat you for the last 14 years?
Closed Question
Do you want to work the laundry company again?

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Open question
What did you find out about younger generation?
Closed question
Do you think younger generation are willing to help others?

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open questions
What do you want the staff to understand about the situation now?
Closed questions
Do you think the staff will understand right now about being more economical?

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Open question
What is really the result of the bad political choice?
Closed questions
Do you think you will be able to manage this spending crisis?

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Open
What kind of behaviour was Amanda displaying?

Closed
Is Amanda the reason things aren't going well now?

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Open
How did the laundry cheat you?

Closed
Did anyone suspect that they would cheat you?

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Open
In what ways are young people today smarter than the youth of your generation?

Closed
So, is what they say true?

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Open
What is it about the economic downturn that won't allow us to keep our promise of an 8% salary increase?

Closed
Do you think our staff will understand the importance of being frugal right now?

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Open
What clear evidence is there?

Closed
Are these politicians even capable of making good decisions?

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what do you think would help you get that positive feedback again?

is there anything I can do to help?

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how did the laundry service you were using cheat you?

do you have another laundry service you are thinking of using?

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how are you planning on letting staff know the importance of being frugal?

is there anything I can to do help?

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are there any services that you would be able to cut to help save some money?

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CLOSED QUESTION: You don't enjoy having Amanda on your team?
OPEN QUESTION: What was it about Amanda's behaviour that impacted your project?

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Speaker says: “We started this business 14 years ago and have never missed a single payment to a supplier until last year when we found we’d been cheated by the laundry that had been cleaning our linens since we opened. There is no way we’ll ever work with them again.”
CLOSED QUESTION: Are you upset about this?
OPEN QUESTION: How did you find out the laundry cleaners were cheating?

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Speaker says: “People talk about younger generations being unfocused and entitled, but young people today are far more willing to help others than ever before. They are also smarter and able to speak to a greater variety of issues than the youth of my generation.”
CLOSED QUESTION: Do you support the youth in your community?
OPEN QUESTION: How do you see the youth applying their knowledge and willingness to help others?

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Speaker says: “When our company promised salary increases of 8% every year, there was no way of realizing the economic downturn that’s been slowly happening. We just can’t afford to keep our promise and we need staff to understand the importance of being frugal right now.”
CLOSED QUESTION: So you're not increasing salaries?
OPEN QUESTION: Can you explain to staff why the proposed salary increase isn't a good decision right now?

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CLOSED QUESTION: We need to make more money, is that right?
OPEN QUESTION: What political choices would be helpful for our situation?

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1.       Is there anything you think we can do to help Amanda get to the level of efficiency we need her at?

2.       Do you want to look into more training for Amanda?

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1.       What did the company do to you?

2.       Are you going to sue them?

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1.       How do you think they learned to step up to such an impressive degree?

2.       Do you think shifts in education led to smarter new generations?

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1.       Are there any other terms you would be willing to renegotiate if the company can’t keep up to the wage increases?

2.       Are you going to keep working here?

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1.       What are your ideas for a solution to generating more revenue?

2.       Will you vote for us to make a change?

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Open: Tell me more about what you think has changed since Amanda joined?
Closed: Do you really think Amanda is the problem?

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Closed: Do you think they mean to cheat you?
Open: What do you feel is the worst part of this for your business?

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Open: When you think about people from different generations, what do you think makes them able to communicate differently?
Closed: Do you think young people know more because of the internet?

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Open: What do you plan to do to make employees happy in the short-term?
Closed: So you're just going back on your word?

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Open: What are some potential solutions you could see for this?
Closed: Can we do anything to fix this?

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Do you think Amanda could use some direction on how to communicate better?

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Do you feel betrayed by the company that you had been with for so long?

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So what your saying is that youth today should be judged differently than most people think?

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How do you think the best way would be to tell the staff this?

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How can we afford to do better when you stated we have a revenue problem?

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It sounds to me like Amanda may have a bad attitude towards the new processes, what would you like me to do to help her get on board with this?

Amanda seems to be the one causing the issue here, would you like me to pull her off of the team?

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So you found out last year that the laundry company is cheating you, but in 14 years you've used the same laundry company and always paid your bills on time.  Why do you think that it has just become a problem now?

Have you found a new laundry supplier?

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Why do you think it is that young people of today are more willing to help?

Do you think theyre smarter and able to speak to a greater variety of issues because they have access to the internet now compared to your generation?

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did you give the employees their 8% raises in those years where profits were much better?
Could the company give a smaller raise this year and explain to the employee's why its smaller than previous years?

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How do you feel about doing another presentation?
Do you think it will get better.

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Do you think this will impact business?
What do you think the best next steps are?

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Do you agree with these changes?
How should we notify the employees?

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What are you suggestions here?
Do you feel we can achieve this goal?

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What are some ways you feel the trust can be won back?

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What are some ways in which we can do better?

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Close ended question: "Do you think Amanda is a positive addition to your group?"
Open ended question: "How do you think Amanda's addition to the group has impacted your work?"

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Open ended question: "When was this project supposed to be completed?"

Closed ended question: "Do you feel like there is anything the laundry can do to gain back your trust?"

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Closed ended question: "Are you more likely to work with younger generations?"

Open ended question: "How do you feel about working with people from a younger generation?"

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Open ended question: "How can you explain this situation to your staff?"

Closed ended question: "Is that the best step you can take for the company and its workers?"

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Open ended question: "How can we better utilize our revenue for public services?"

Closed ended question: "Is cutting services the standard response to decreased revenue?"

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What was it about her behavior that you think may have caused this?
Do you think talking to Amanda would work?

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Who was the person that was in charge of that department?
Are there other suppliers we can contact and deal with now?

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What do you think about today's generation and how they are perceived?

Do you agree with what people are saying about the younger generations?

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How do you think our staff is going to react when we tell them there will be no increases in salary at this time?

Do you think lots of people will quit the company?

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Where do you think we should start to try to bring in more revenue?

Do you think we should be talking with management to let them know what our issues are?