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Its nearly impossible to catch sarcasm over text without specific indications of being sarcastic.

"Oh yeah tacos are great"
Depending on the reader's viewpoint on tacos, they may read that sarcastically or not; but in any case the writer didn't have input on that interpretation.

Always be careful with your tone in text and know that people are very likely to read everything you write literally.

-Gaelen Compton

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In our book on page 123 it talks about not using red flag words. Examples of these words are "Urgent", "Crucial", and "Top Priority". Using these word choices tends to upset readers resulting in them being ignored and not read. Instead use a more professional tactic to grab attention.-Erich Stahl

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In our book on page 123 it talks about not using red flag words. Examples of these words are "Urgent", "Crucial", and "Top Priority". Using these word choices tends to upset readers resulting in them being ignored and not read. Instead use a more professional tactic to grab attention.-Erich Stahl

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10 Netiquette Tips for Online Discussions

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10 Netiquette Tips for Online Discussions

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This website is a great one to review for online discussions. We sometimes forget when responding in online posts that our reader cannot see our face or hand gestures. Tone can come off wrong. This website has tips for keeping cool online!

-Brooke Roberts

https://elearningindustry.com/10-netiquette-tips-online-discussions

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I found a site that talked about netiquette specifically for e-mails. i always struggle with what to say in emails and what are the appropriate things to say. I think one of the most interesting things I saw on this site was how if you want a quick response you need to set a specific date for the reader to respond by.
http://www.credittoday.net/public/9-Netiquette-Tips-for-your-emails.cfm

-Rebecca Melville

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OK, so maybe it's not that sexy. But it's more important than you might think, and it can definitely make your content more appealing.

In fact, formatting your content can be just as important as the substance of your content. It's something that generally only comes to mind as an afterthought, but the format of your content can have a significant impact on how well people read, respond, and retain what you have to say.

Want to make your formatting sexier? Your readers will thank you.

It's All About Usability

We've all heard by now that we should never write in ALL CAPS beyond a few words at a time for emphasis. It's considered "shouting" and a breach of netiquette, and writing in all upper-case letters is also terrible from a usability standpoint.

Writing solely in upper-case reduces the reader's speed by thirteen percent (13%), because the reader has to take time to distinguish the different characters and then combine them into a word. Further, because all the letters are larger, each letter also takes a fraction longer to see.

Just like letter case impacts reading speed, so does the way you format your text. Text formatting also has an effect on how much of your information the reader will retain after finishing your content.

Formatting includes font type, size, and spacing. Let's take a look at each.

What Font Type Should I Use?

The answer to this question is subjective and to a large degree depends on your website design, industry standards, and ultimately the type of content you are presenting. In many presentation formats the content portion of your presentation (the "story"), should be in serif fonts such as Times New Roman, while your attention and guidepost information (such as titles, subtitles, captions, etc.) should be in a sans serif font like Arial.

What Font Size Should I Use?

In general you should not use anything smaller than a 12-point font, and should allow readers to manually increase the size of a page's text. The reason for this is because different operating systems display text at different resolution so no matter what size you choose, it will difficult to enforce it so that everyone sees the text in the same way. According to studies, 12-point Times New Roman and 10-point Arial result in the fastest reading speeds, while both fonts in 12-point result in the most legible text and best overall reading experience for the audience.

What Font Spacing Should I Use?

The spacing you use should vary depending on the letter case you are using as well as the alignment you use for your paragraphs. As I mentioned before, when you type in all upper-case it becomes substantially harder to read because all letters start looking alike. To alleviate this (if you must use all caps), you can increase the spacing between the letters of the word.

Make Your Content Sexy

It's surprising how many people fail to recognize the importance of formatting as a component of good copywriting and content presentation. You painstakingly format your resume when looking for a job, or a dissertation for your professors before you present, right?

So why not bring sexy back to your online content?

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The Sexy Side of Online Content: Text Formatting - Copyblogger

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OK, so maybe it's not that sexy. But it's more important than you might think, and it can definitely make your content more appealing. In fact, formatting your content can be just as important as the substance of your content. It's something that generally only comes to mind as an afterthought, but the format of Read More...

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I found this site, which talked about netiquette specifically for e-mails. I always struggle with e-mails because I know it needs to be

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http://edtech2.boisestate.edu/frankm/573/netiquette.html
This article was from Boise State and they do an amazing job outlining everything from netiquette to the "You attitude"  It is very informative and interesting to read about.
Elizabeth Wheeler

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I like this article, because it was very straight forward about what to do and what not to do online. One of the points that I really liked was to avoid sarcasm online. I think often times people forget this, but it is really hard to tell if someone is trying to be funny or hurtful when you are not face-to-face,
-Elizabeth Wheeler

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This online resource was informative for students working online. Number 2, 3, and 7 stood out as the most important. Defiantly some points I would not have thought about, but are some very good advice for students.

-Brandon Collins-

http://www.rasmussen.edu/student-life/blogs/college-life/netiquette-guidelines-every-online-student-needs-to-know/

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http://www.rasmussen.edu/student-life/blogs/college-life/netiquette-guidelines-every-online-student-needs-to-know/

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While researching online I found a website regarding thank you notes and a brief example of a thank you note. The website: http://www.businessnewsdaily.com/5578-sample-thank-you-letters.html
describes thank you notes from interviews and how they can be effective in the job hunt. From what they gathered 75% of interviewers who received thank you notes affected their decision making. On the website Max Messmer, chairman and CEO of staffing firm Accountemps stated, "The letter is best sent via email within 24 hours of the interview, while you're still fresh in the interviewer's mind. It should be brief — no more than two to three paragraphs — and it should reference particular points from the conversation."

Thought this would be a thoughtful and brief explanation

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One of the rules that I see broken all the time is the use of caps like in the title of my post. This gives off the impression that you're screaming regardless of how you meant the statement. We must be careful of this. Here is where all of the 15 rules can be found:
http://blogs.onlineeducation.touro.edu/15-rules-netiquette-online-discussion-boards/

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I found the site "Job-Hunt.org" which had some good information and tips for writing thank you letters.  In their site they referred to a CareerBuilder survey which found that 22% of employers are less likely to hire someone who does not send a thank you note and that up to 91% liked being thanked.  Among the reasons for responding with a thonak you note is that it shows courtesy to the employer, it shows your genuine interest in the position, and  it impresses the potential employer with your follow through.

- Don Long

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Posted by Julie Spira on April 27, 2010 ·

Last year I announced at Book Expo America that I was writing my second book, The Rules of Netiquette. The book is a social media book. Think "Miss Manners Meets Web 2.0."

Since that time many of you have shared your stories and have commented on those who aren't so social-media friendly or just don't know the Rules of Netiquette. I've been collecting stories about those who have broken the rules. If you have a story to share, we'd like to hear your comments.

For now, let's talk about some of the Top 10 Rules of Netiquette if you'd like to play in the game, build a following, and enjoy the benefits of social networking.

1. The Authenticity Rule. Have a personality that shines online. Remember that you are human and limit your automation. Engage about subjects that would be of interest to your followers. Follow trends and comment on them. It isn't all about "you." Imitation isn't a form of flattery. Compliment others and credit them where credit is deserved.

2. The Google Rule. Sure we're curious, but should we kiss and tell? Whether it's for business or romance, if you've researched them in detail online, don't let them know. You won't want to be accused of being a stalker. What you see isn't always what you get.

3. The S.P.A.M. Rule. Remember, SPAM is a four-letter word. Facebook is a terrific place to expand your social and business network with people you have just met, while reconnecting with those from your past. If you have a product or service you would like to promote, send a private and personal email message to someone and ask permission. Don't get in the habit of self-promoting your next event on someone else's profile. If yo do so, expect to be de-friended in a New York minute.

4. Spreading the Love Rule. When you are building up your list of followers on Twitter and business contacts on Facebook and Linkedin, make sure to comment and re-tweet more often than self-promoting your own brand. Comment and share interesting posts from your friends on your favorite social networking sites and blogs. Become viral with your friends and family. Be social media friendly and click both the share and like buttons on Facebook, if you see a post or story that you think your friends and followers would enjoy.

5. The Personalize It Rule. When requesting to be a social friend on Facebook or a business connection on Linkedin or other social networking sites, make sure you send a personal message along with the request. It's about human interaction, not numbers. When in doubt, send a private email message or direct message on Twitter if they are following you. Remember, posts, tweets, and status updates are often indexed by Google and the search engines.

6. The Off-limits Rule. Opinions on politics, religion, personal attacks, and controversial subjects that could cause embarrassment to others should not be put on the public Internet. When in doubt, don't. You will lose friends and followers quickly.

7. The Tag - You're It Rule. You have just connected with an old friend from grade school or college. Avoid posting and "tagging" photos of them that aren't complimentary. Everyone needs a fresh start and it's only fair to be on an even social media playing field.

8. The When in Doubt, Don't Rule. Make the conversation worthwhile. One less tweet, update, or photo won't matter. Avoid being the one whose messages are about taking a nap. Conversations are "in." Clutter is not. Engage in a meaningful way.

9. The Send Button Rule. Make sure to use spell-check and proof read messages before pushing the send button. Remember, you can't take it back. Never send an email when you're angry. Chances are you'll feel different in the morning.

10. The Acronyms Rule. Don't overuse acronyms in online communication. We all know what RSVP and FAQ stands for, but not everyone knows the meaning of ROTFL and BTD. Use acronyms sparingly, and avoid them in business correspondence.
Excerpts from the upcoming book, The Rules of Netiquette by Julie Spira. ©2009 - 2010 Julie Spira - Social Media And More
Like us onFacebook.com/RulesofNetiquette

If you have a social media story to share and know those who have broken the rules of netiquette, we welcome your comments or you can contact us privately at

Click here for Top 10 Rules of Netiquette for Online Dating

About Julie Spira
Julie Spira is a social media expert and bestselling author. She works with individuals, businesses, and authors on creating their social media presence on the web.

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The Top 10 Rules of Netiquette for Social Media

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Posted by Julie Spira on April 27, 2010 · Last year I announced at Book Expo America that I was writing my second book, The Rules of Netiquette. The book is a social media book. Think "Miss Manners Meets Web 2.0."

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Business Insider had some great ideas they took from Danny Rubin's book, "Wait, How do I Write this Email?"  This article details five tips for writing a post-interview thank you.

-- Courtney Okst

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Netiquette: Rules of Behavior on the Internet

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Netiquette: Rules of Behavior on the Internet

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Netiquette is the acceptable or correct of communicating on the Internet. If you wouldn't say it in real life, why say it on the Internet?

To be more specific, I found an article that addresses the unwritten rules of the Internet in more detail:  http://www.education.com/reference/article/netiquette-rules-behavior-internet/

-Ahmad Alissa

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How To Write A Thank You Note After A Job Interview

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How do you follow up with a thank-you note after a job interview? Liz Ryan spells it out

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I found a great resource which can be used in most business environments whether its meetings, dinners, or general workplace behavior.  These 8 simple rules should be used at all times in business. -Zettler Quinn http://www.huffingtonpost.com/amy-arndt/8-business-etiquette-tips_b_4665674.html

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This particular website is great, it mentions some things we should already know going into an interview and some things we should be cautious about as well. Such as you posture in an interview should be open and sitting straight up which is one I have to work on because sometimes I may get comfortable depending how long the interview is.
http://www.job-interview-wisdom.com/interview-etiquette.html

-Woodbury

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This was a short and very nice general overview on netiquette. One of the main points that I took away from the video is that one should be careful with the use of jargon while online. This is because unexplained jargon, such as acronyms, can lead to a variety of misunderstandings.

Link
https://www.youtube.com/watch?v=eq4sNeuAcJw

- Ronald Brooks

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Core Rules of Netiquette - University of Teledo

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Core Rules of Netiquette - University of Teledo

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Interesting list of 10 rules to abide by while online, posted by the University of Teledo. These are exerts from the book "Netiquette" by Virginia Shea. In addition, there are a number of links for more outside resources.

I particularly like number 5 on that list: "Make yourself look good online". Many people see the internet as an opportunity to act out in whatever way they can get away with, when in reality it can be used to create a good reputation for yourself through your writing.

Link - http://www.utoledo.edu/dl/students/netiquette.html

- Connor Sample

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I found this site that states how a thank you note can affect your job prospects. It explains what to write and how they should be written.

https://www.fastcompany.com/3057431/hit-the-ground-running/heres-what-to-write-in-your-thank-you-note-after-a-job-interview

-Nick Seyler

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What Employers Expect From You in the Workplace

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What Employers Expect From You in the Workplace

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This was a pretty good website I found as for what employers expect when it comes to technology and internet policies. In short, it explains how though most companies are somewhat different, you should always monitor what you say or do online, even when you are not at the office. Because you're an employee, your actions on social media can reflect back to the company you work for.

https://www.thebalance.com/workplace-etiquette-what-do-employers-expect-1986761

-Adam Zolan

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This article stuck out most to me because it focuses on how not to get oneself into trouble online. How to avoid conflicts.
http://blogs.onlineeducation.touro.edu/15-rules-netiquette-online-discussion-boards/
Adreka Hall

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This article spoke out to me most because of the one quote that I use, but many people tend to ignore. "If you would not say it in person, do not say it online!!!
http://blogs.onlineeducation.touro.edu/15-rules-netiquette-online-discussion-boards/

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"In fact, formatting your content can be just as important as the substance of your content. It’s something that generally only comes to mind as an afterthought, but the format of your content can have a significant impact on how well people read, respond, and retain what you have to say." - MUHAMMAD SALEEM

http://www.copyblogger.com/the-sexy-side-of-online-content-text-formatting/

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http://www.copyblogger.com/the-sexy-side-of-online-content-text-formatting/

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I believe that usage of your mobile device bears much thought. So keep those cell phones put away except in private. " Intel's modern manners survey shows that 81 percent of U.S. adults believe that mobile manners are becoming worse: One of the top pet peeves is talking on a device loudly in a public place. "

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I believe that usage of your mobile device bears much thought. So keep those cell phones put away except in private. " Intel's modern manners survey shows that 81 percent of U.S. adults believe that mobile manners are becoming worse: One of the top pet peeves is talking on a device loudly in a public place. "

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https://www.americanexpress.com/us/small-business/openforum/articles/business-etiquette-12-tips-to-improve-manners/

Ellen McNeel

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http://speakupforsuccess.com/thank-you-note/

This website had a great idea, take your thank you note, envelope, and stamp with you to the interview. That way after the interview you can stop and send the note right away. Also the information that you gained is still fresh in your mind.
-Jennifer Dauphin

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Remember that what you post online STAYS online, regardless if you take it down. The Internet is always keeping track of us so keep that in mind when you post. I found more helpful tips about Netiquette here:
http://edtech2.boisestate.edu/frankm/573/netiquette.html

-Adam Bogle

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Make sure to personalize each thank you note so that it doesn't appear that you have a template and that it is insincere. It is important for your audience to feel as though you took the time to write a note and that you are actually thankful and not just doing it because you should. 

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Make sure to personalize each thank you note so that it doesn't appear that you have a template and that it is insincere. It is important for your audience to feel as though you took the time to write a note and that you are actually thankful and not just doing it because you should. 

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-Meagan MacGregor

http://www.kuder.com/2015/06/how-to-write-the-essential-business-thank-you-note/

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I found this list of "What NOT to do" for thank you letters. Notably, these are five things to avoid. 

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I found this list of "What NOT to do" for thank you letters. Notably, these are five things to avoid. 

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The thing that caught me the most is that you shouldn't discuss that you are qualified for the position you are applying for unless you have proof. If you have proof then you need to list the details regarding why you believe you are qualified for the role. http://money.usnews.com/money/blogs/outside-voices-careers/2013/04/10/5-poison-pen-phrases-to-ban-from-your-thank-you-notes

- Clayton Hunsinger

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I found a good resource talking about thank you emails. They mention some do's and don'ts, and they have some examples for what to write in the subject line.

https://www.thebalance.com/thank-you-email-after-job-interview-2063958

-Hannah Stratton

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How To Remember Names                             One of the things I struggle with is remembering people’s
names. I found this site explaining why we forget names and how to correct the
behavior. 

http://www.dailymail.co.uk/sciencetech/article-3083204/Why-never-remember-people-s-names-Brain-struggles-retain-random-information-especially-not-interested-person.html

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How To Remember Names                             One of the things I struggle with is remembering people’s
names. I found this site explaining why we forget names and how to correct the
behavior. 

http://www.dailymail.co.uk/sciencetech/article-3083204/Why-never-remember-people-s-names-Brain-struggles-retain-random-information-especially-not-interested-person.html

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https://www.uc.edu/distance/Student_Orientation/Keys_to_Success/using-proper-netiquette.html
This link leads to a sort of course on netiquette that was created by the University of Cincinnati. I found it helpful because it had a short review quizlet and a video with further explanations. Hope it helps!
-Mackenzie B.

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The Top 10 Rules of Netiquette for Social Media

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The Top 10 Rules of Netiquette for Social Media

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This website was very informative about how to behave online with regards to social networking. Remember: Once you hit that send button, the content you upload stays on the Internet forever. http://socialmediamore.com/the-top-10-rules-of-netiquette-for-social-media

- Isaac Yuen

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I found it very interesting that if writing a thank you note to a close friend or family member, it is still appropriate to address the envelope with "Ms. or Mr.". To me this seem very formal. The site says that on the inside of the actual card you may use the recipients first name without a "Mr. or Ms." formality. Good to know! Here is the site I got the information from: http://oliviapalermo.com/etiquette-guide-thank-you-notes/

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I found it very interesting that if writing a thank you note to a close friend or family member, it is still appropriate to address the envelope with "Ms. or Mr.". To me this seem very formal. The site says that on the inside of the actual card you may use the recipients first name without a "Mr. or Ms." formality. Good to know! Here is the site I got the information from: http://oliviapalermo.com/etiquette-guide-thank-you-notes/

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This website is a great resource for almost all things netiquette related. One thing that I found very interesting from this site is to be aware of where you are on the internet, and what is acceptable behavior in these sectors.
http://www.albion.com/netiquette/

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The Top 10 Rules of Netiquette for Social Media

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The Top 10 Rules of Netiquette for Social Media

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This website was very informative about how to behave online with regards to social networking. Remember: Once you hit that send button, the content you upload stays on the Internet forever. http://socialmediamore.com/the-top-10-rules-of-netiquette-for-social-media

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This site was very specific to the follow up thank you note after the interview.  The key is  mention something specific in your note! -Danielle Bond
http://www.forbes.com/sites/lizryan/2015/06/08/how-to-write-a-thank-you-note-after-a-job-interview/#2299db031ed6

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I found this site interesting and helpful. There was a section on interview tips for recent college grads! http://www.protocolschooloftexas.com/