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Just over a week ago my broadband internet was supposedly upgraded from 50MB to 100MB. The new superhub was installed and I was told that it would take about 24 hours for the 100MB service to be switched on.
During the past week I have tested the speed using large downloads and speed testing websites such as Speedtest.net - The fastest download speed I have seen is 47MB, and it is usually closer to 35MB.
I usually obtained close to 50MB on my old connection
The obvious conclusion is that my service is still set to 50MB
I phoned Virgin Media on 151, and after about 30 minutes of listening to the same few tunes on a loop going round and round and round someone answered, only to tell me that I'd got through to the 50MB team and that he would put me through to the 100MB team (I could not find an option for dircetly contacting the 100MB team in the original menu). I settled down to another set of tunes in a loop and then after another 30 minutes the line went dead with a message that the other person had cleared.
This is totally unacceptable!
I do not expect to be kept waiting for an hour to get technical support!

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One day I went to Currys to buy a product. I went home and found they gave us a display product which was faulty. I went back the next day and they said they will give us a new one. It took a month to give us a new one so I was disappointed with the bad customer service.

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So basiclly when i went to JD sports i asked the bald guy if there are any nike football boots and the guy was like "Find it yourself".So i walked out of Jd and went to Sports direct.

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One day i was topping up my phone and o2 took the money to pay for something

i didnt want so i sent them a message to give me my money back they then replied

telling me it was done but my blackberry wouldnt connect to the server so i messaged

them again and they gave me free texts,calls and internet.

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There was a new aliens game that came out it looked good from trailers and it was getting good reviews. So I preordered it I waited a week for it and when i fially played it was awful. But thats not why i'm mad... I'm mad because the producers lied to me and millions of people.They advertised it alot so that people would preorder it without knowing anything about the game  so that the producers and game developers wouldn't sell at a loss at the cost of the aliens fanbase.

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Mcdonalds have bad customer service because the manager moved his daughter at the front of the line(me) and left evreyone else waiting for 20 minitues and that wasnt fair on the people that been moved to the back.;)

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When i ordered a new skateboard deck in route-one and i clicked express delivery it said it would come the next day but it didn't come for one week i called in and they said they where extremely sorry and they gave me a refund a new pair of shoes and a skateboard deck for free

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i went to the butchers,when i ordered the lamb he said "No!",i said "why", he then replied  "the lamb is not in stock, come back tomorrow"

I came back the next day and ordered the lamb again, the butcher said" we dont have any,come back tomorrow" I am very disappointed with this service, i have never returned since that incident.

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I stopped by Starbucks for a coffee with no sweetener and no room for cream. When I went to reach for my wallet, however, all I found was an empty back pocket.
Just as I was about to admit total defeat, turn my car around and crawl back into bed, the dear, sweet barista behind the counter smiled, handed me my drink, and said, “It’s on us.”

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Waheed-Bad Experience With Customer Service

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Waheed-Bad Experience With Customer Service

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I had terrible experience with Oxford's Pizza & Kebab on Cowley road.It opened recently ,so i wanted to taste the food.After,i ordered a Donner Kebab,the kebab was raw ,and there were no salads or sauces.When i complained he said that he was a new worker here,and he had no training.He said he Hadn't had the chance to buy all the items yet.Even with the poor service he still did'nt give me a refund and was quite rude!I would never recommend this shop to any one!

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well ... this was a really long time ago but i still think its a bad customer service

basically my dad went to Burger King and found a dead caterpiller in the burger! so he complained and the store was busy so he shouted at the counter man and everyone saw so they ran out screaming!! amd Burger King lost their business and my dad sued them it was in the newspaper

I was 3 years old!!!!