# data[].attributes.body
Offday.

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There are 2 daytrip groups checked in today. I bring 1 of the group to do T3 Low Ropes and Obstacle Challenge. We done the rotation quite smooth today, plus the students also give cooperation, so they are able to complete all the activities before they leaving.

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Done the documentation filling for the past few years.
Get back work at the office.

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Continue documentation filling.

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Continue do documentation filling.

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Continue do documentation filling.

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4 Daytrip groups and 2 Overnight groups checked in, with total 374 pax, a very huge number to come in. That's a very busy day, we didn't take much rest during rest hour because we need to continue bringing campers to complete all the activities. I bring groups do T4 and T8 during the whole morning and afternoon. Luckily they manage to complete all the activities.

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Continue do documentation filling.

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Offday

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2 pax coming for Happy Replay.
Time playing for this project is from 9am - 12pm, 3 hours.
Afternoon session, do documentation filling for old files for the past few years.

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Company Outing - Jeram Toi, play water, having BBQ at there by bring our own prepared food.

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2 groups checked out today.
We are very pleased with the clients' intention to take photo with us, we feel very happy and appreciated them. Hope we can improve our service day by day to satisfy clients' standard.

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Do account.

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Again, 530am Broga Hill hiking. I bring a group of 32 people go hiking accompanied by another colleague. No injuries as well.

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I be program coordinator for 1 checked in group.
I bring 1 group do T8.
After that, I have T5 Raft Building assessment this afternoon. Passed T5 assessment!
Next, Wall Climbing assessment. Failed again. Very unorganized.
Campfire, DJ.

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Today they have our activities. 1 group have chose X- activity, which is extreme activity. I didn't go out for extreme activities as I haven't pass the assessment.
I bring 1 group do T8, afternoon, afternoon they do T4 activity.
At night , we have campfire. I do DJ again.

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Do program coordinator for 1 checked in group.
Today 2 groups also have their own activities.

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Offday

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Do final correction on account. After done, need to print it out and send account to land owner.
Call pending groups.
Pick up clients' call.

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Do account.

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Today 530am morning, I bring group go Broga Hil hiking. This is my  assessment.There will be another experienced colleague to see my performance along the whole hiking session. At last, no injuries. Passed the assessment!
Do stopper for Flying Fox.
Do account for this week.

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Be program coordinator for a checked in group.'
Bring the group of students do T3 and T4 activities.
At the night, we have campfire show. I am the DJ of the campfire show. Try my best handle the equipment and sound system so that everything goes smooth.

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Reply whatsapp messages.
Pick up clients' phone calls.

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Call pending groups.
Afternoon session, go visit competitor's camp. The reason we pay visit to their place is to understand their camp more and see what are the strengths and weaknesses of theirs and see what's the elements/ aspects that we should improve.

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Having meeting regarding this year mega event. We discussed about the planning activities, vendors, participants, medals, ... To be continued.
Learn account.
Plan facility plan for this week group.

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Completed feedback analysis report and pic cancel booking report.
Call pending groups for confirmation whether coming or not.
Bring site visit.

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Do feedback analysis for month of April.

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2 daytrip school groups come in. I bring them do T3 and T4 today. T3 assessment passed! Afternoon session raining heavily and thunder with lighting, not suitable for doing activities, so the activities have to stopped.

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Go out to learn how to do purchasing with my colleague.
Before we go out purchasing, the staff need to fill in the requisition form to inform what are the things need to buy, senior manager will check the form first to filter the unnecessary things to save the operation cost.

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Offday.

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Replay campaign finally got customer to come!
There is 1 group of family come from Malacca, came here for our Happy Replay campaign.
For Happy Replay, customer can play 8 types of activities with no limit from 9am till 12pm. The concept is a bit like pass entrance in water park. Once we buy the ticket, we can play all the facility inside the water park until they close.
Since this is our first time running this project, finally got customer come to join this project, we think there's still many things that we need to improve to enhance customers experience.

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Do shadow for wall climbing session.
Be the belayer for wall climbing session.
I think I need more practice to make the whole process go smoother. Right now my tempo is still unable to catch the camper's speed.

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Do basic admin job.
Call pending groups of this month and next month.

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Today we have 1 group overnight and 1 group daytrip. I do program coordinator for daytrip group. After that, I have been assigned to lead 1 group of 10 people to run their activity throughout the whole day. They need to do 6 station games before they can proceed to their final mission, which is raft building. The group who be the first group to go 1 round at the lake, then dismantle their raft, gather at basketball court according to group, will be the winner of the day. It is not a lucky day for my group, we didn't manage to be the winner after all. But I hope they learnt some lesson throughout the activities.

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1 overnight group and 2 daytrip groups checked in, with total number of 283 pax. We focus on the 2 daytrip groups as the overnight group own their programs.
258 people to be handled among our instructors. I have been assigned to bring several group of students to do T4 activities. 2 sessions 100 people morning until afternoon, not an easy job to handle. We try to do as fast as we can to make sure every people can finish their activities before their departure. Luckily we can help them finish all the activities before their departure.

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This morning having T1T2 assessment. Passed the assessment!
1 group checked in.
After that, afternoon session, do shadow for T9T10 activity.
After done, do wall climbing assessment. Not very confident to perform this, because this is about life and death. Once I make a mistake, means I am putting camper towards danger. Not sure I passed this assessment or not, but I think not passed, will need to do assessment 1 more time. I think I need to have more training after this to be more confident.
Just keep it up !

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T3,T4 assessment.
T3 need to assess 1 more time, T4 passed the assessment!
Group management is very important part that I must focus more.

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T3, T4 training.
Train on how to conduct the activity and brief all the rules and safety knowledge.
All training is very important to let us really get to know the activities. We need to be very clear on every part so that we can bring group confidently.

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T1T2 training. We go through all the activities station by station and we have given opportunity to learn how to briefing all the station activities.
Next, we also learnt about some mini games that can be play without using any equipment. This is very important because when we face thunder and heavy rain,we need to cut off the activity first, then we gathered all the campers at basketball court. During that time, mini games will be used to let the campers continue enjoy the activities. That's why we all need to learn the mini games.

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Call to pending groups for next week groups to ask whether they confirm to come or not.
This morning I have manual car driving training and will do assessment this afternoon. Apart from manual car driving, actually I also trained to recognize the roads to our extreme activities such as waterfall abseiling, via ferrata, caving,.. so that next time I can help to fetch the campers go to the places using company car.
Passed manual car driving assessment!
Do facility plan for this week group.

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1 group checked out.
1 group of 15 people came in for walk in package. They do Flying Fox, Wall Climbing, Kayaking and Archery.
I have taught new colleague on how to record the account. Next, bring client for site visit and explain the activity and package we provided here.
1230pm noon, all staff gathered together for meeting. During the meeting, management team announced the latest rules for staffs to be follow. They also discussed about our company outing. Everyone give their suggestion of places to go, after that management team will do the decision.

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A busy day to start again! Apart from yesterday checked in group, today we have 3 daytrip groups awaiting for us, they are about 260 pax in total. Primary students, secondary students, college students, all come by together.

During morning session, I be program coordinator for 2 groups, later on, bring groups do T4 activities which are punctured drum and wet course. It is a bit hard to handle the group especially primary students, but I tried my best to do it anyway.

During afternoon session, I be the Flying Fox stopper. Until my team need me to bring 1 group go for T3 activities which is obstacle challenge, then I go for that.

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We got 1 group checked in today, they coming for 3 days 2 nights trip. Before they check in, I check the dorms make sure all electricity and aircond can function well.
Later on, update kitchen board to inform kitchen staff so that they can prepare for tomorrow meals.

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Offday half day.
Back to office at 2pm.
Teach new colleague on preparing dorm keys, preparing wristbands for campers.
Update kitchen board to let chef and kitchen staff know what to do tomorrow when preparing meals for campers.

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Offday half day.
Back to office at 2pm to have office admin training.

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Continue doing the things that haven't done by yesterday.
We have small discussion on what's the changes should be done to let this camp become more nicer. Everything that helps to upgrade the camp is encouraged.

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Today is the first day we having inspection. The objective is to check every zone in our camp in term of cleanliness, standardized, tidiness,.. including office, operation room, dorms, stores.
Everything need to make sure standardized as we need to make sure we can pass the NARTA inspection,which is very important qualification to our camp.

We checked every zone, the staffs are divided into 4 groups, so that every group handle 1 zone. My groups will handle Zone B, we need to make sure Zone B is clean, tidy, standardized, the landscape is beautiful. We have 2 days to settle it.

Afternoon session, there is appraisal session. Every staff is called to meet HR manager one by one to tell out the feedback, comment, difficulties faced in the job,... It was a good process actually, at least the company knows where's the problem and try to solve it as soon as possible.

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Today all the groups will check out. I do some account work,it is Sunday, after the groups checked out, we having our half day offday.

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A big day has come! 325 pax of people coming to our camp today, we get the help from our sister camps to get extra manpower to handle this huge crisis. We facing full house today. We try to give the best service to the campers even though today is full of people. Just try to give our best to each of them, we hope each of them have fun and really enjoyed the moment with us.

Like usual, I do the stopper for Flying Fox. Before that, I was asked to wash the Flying Fox pulleys so that got extra pulleys can be used on today. When afternoon session, I was assigned to lead a group of primary students to do their field game. Unluckily, heavy rain has come and got thunder also, we have to gather all campers to sit at the basketball court while waiting for the rain to stop. We let the campers play some mini games at basketball court.

On that night, we also having campfire show to perform in front of campers. From my point of view, the campfire show is very nice because we gathered the most talented performers to do the campfire show this time, plus some performers are from our sister camps, not many chances can see their performance. I really appreciate their hardwork and dedication towards work. Everything is under control today, so thanks again to all the people who joining today. Every staff's effort is awesome!

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One group come to check in.
I be their program coordinator, do a welcome briefing to them to let them what to do and what not to do.

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T6 training, T8 training on morning session.
Mountain biking training on afternoon session.

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Separate the wristband based on groups.
Have a small meeting among colleagues in front office department.

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Offday

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Replan the facility plan. The plan keep changing everyday because we need to know their gender breakdown before allocate the rooms for them. Unless all groups have sent the gender breakdown details to us, otherwise we need to wait until all the groups have gave us the details.

Next, call to the confirmed groups on this weekend to confirm all the details and ask them to change their activities to avoid clash with other groups on that day. We keep negotiate with every groups to ensure everything will be under control on this coming weekend. That's the hardest thing I have faced so far. Luckily I can get advice from the experienced colleagues to solve the problem.

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Continue work out the facility plan.
Today got 1 group checked out.
I sent the information to the guest that have come for site visit today.

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Replan facility plan. It is a bit challenging to allocate so many people in the campsite, required good planning skills, which is the skills that I lacking of right now.
Bring guest for site visit.
Continue call the pending groups.

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Be program coordinator.
Do facility plan for this week groups.
Call the pending groups this week to confirm they still want come or not.

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T9,T10 training.
Be program coordinator for today group.
Learn about venue 360.
Update kitchen board.

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Continue do the PIC cancelled booking report.
I bring 1 group go for site visit.
Afternoon time, go out purchasing.

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Company second day off

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Company first day off.

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Do PIC cancelled booking report.

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Broga Hill hiking- follow my another colleague to bring group go hiking. Campers came back early at 9am. After having breakfast, they started to do kayaking. I be the instructor who take care of kayaking. After that, go back office to do feedback analysis and cancelled booking list.

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Today got 1 special group checked in. They requested to have facilitation session after done their activities. They have divided their group into 5 groups. I am one of the facilitator that will involved together with one of the group. My job today is to bring my group go through 5 stations and make sure they done all 5 stations.  After they have done all the 5 stations, after having lunch, then we started our facilitation session among our own group. The campers started to share what's their feeling when doing those activities.I saw some of them cried when sharing his/her own feeling to all the people in the group. It was a good sharing session to tell out the real thinking inside every people.

At afternoon time around 3pm, I be the shadow inT7. The campers show me the teamwork spirit among them. They are a good team.

At night,we have campfire show for campers. My responsibility tonight was to do DJ and play the music correctly. My colleague has taught me the sequence and arrangement of music very patiently and detailed.

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Today have one group came for site visit, I have bring them go around our campsite area and give a short introduction of our campsite to let them have clearer picture of our campsite.

Around 12pm noon time, 2 groups have arrived and checked in. My job today is to do stopper for these 2 groups. 40 + 40 = 80 people, I need to unattach their safety equipment under super hot sun for 80 times. It was super tiring, my face become so reddish until the campers come and ask me whether I am ok or not. I said, ya, I'm still ok, no need worry about me.

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Today have wall climbing training. During the training, our senior colleague has  taught us about how to be a good belayer , what's the step when belaying campers do wall climbing, what's the thing they should do, and what's the thing they cannot do. Other than that, we also learnt how to do a correct wall climbing briefing.

On afternoon, I did Flying Fox stopper for 2 different groups. Today was so damn hot, I felt like my skin colour has been darken day by day.

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Do Flying Fox stopper.
Do shadow for T3 Low Ropes and T4 Wet Course / Punctured Drum activities.
Wash pulleys.
Test new activity called 'Leaking Pipe' for coming group.

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Once again, Broga Hill hiking.530am in the morning, gathered all the people at the basketball court. But today, I has changed my role from sweeper to leading captain. This was my first time being the one who lead campers climb up the Broga HIll. Their group are very 'lucky' , because this was my first time be the leading captain! They took long time when came down because I has led them to more difficult path. That's why they took longer time to come back.This group checked out their room after that. They managed to take photograph with our instructors before they left.

Later on, a new group just reached here. I gave welcome briefing to them. After having our lunch, we started the activities for them.I did Flying Fox tibloc, just do shadow for my colleague. Heavy rain came, then not allow them to continue the activity. My colleagues have prepared indoor mini games for them.

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On 5:30am in the early morning, followed colleagues go to Broga Hill by bringing 1 group go climb up Broga Hill. I did sweeper for this time. This group has kids and elders, so take longer time to come back. Then, checked rooms once the groups have checked out. In the afternoon later on, I was involved in the one of station in T9, T10 activities.

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Today was the first day of school holiday, there was 5 groups came to our campsite, 4 overnight groups and 1 daytrip group. The total number of campers are 241 pax. It was quite difficult and challenging to handle so many groups and campers at the same time. That's why we need a team to work together!

I became program coordinator of a group of 18 people, gave them welcome briefing. At 2pm afternoon, lead a group of around 20 people to do T8: Whale Watch, Crocodile Pit and Giant Finger. After finished, went kayaking. At the night, campfire show started. This time, my colleagues put me in shadow of MC.

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22/03/2019 Manual Car Driving Training + Follow Colleague go out purchasing

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22/03/2019 Manual Car Driving Training + Follow Colleague go out purchasing

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Having manual car driving training by my colleague. The purpose of this training is to train me to drive company car as they want to train manpower who can drive company car for sending campers go activities at outside.

After that, I follow my another colleague to do price survey based on the stuffs that need to use by company. In short, we are going out purchasing. There are several steps need to follow in stuff purchasing. To prevent money wasting, we need to fill up purchasing form to list down the stuff need to buy and their price respectively. Then, after get approval from management, we will go out purchasing.

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Help wash swimming pool.
Facilitation training.
Campfire night, do shadow for Stage Coordinator for German school group.
They looked like enjoy our campfire very much.

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Set up the equipment for activities.
Do shadow for T3,T4,T9 and T10 activity.
Today's group is German school group, good to have chance to meet them.

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Offday.

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Continue call all the pending groups who haven't give their final decision for their booking.
Reply emails.

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530am gather at basketball court, waiting for campers get ready to go.
Reached at the first peak of Broga Hill around 7am, waiting sunrise to come out.
After coming back from hiking, having 12ft Wall, Spider Wall, Wild Woosey, Leap of Faith training. Do risk assessment for each of the activities.

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Be program coordinator to give welcome briefing to the group who's checking in.
Have training to have more understanding about Flying Fox and Wall Climbing briefing.
Have campfire for campers.
Be shadow for stage coordinator.

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15/03/2019 Follow boss go meeting with our most loyal customer

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15/03/2019 Follow boss go meeting with our most loyal customer

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We have meeting with person in charge at there. The reason of this meeting is to figure out what's the problem our company has caused to them. They plan to coming again in this year. But, they wish to see we have improved our service before they're here.

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Call all the pending groups to confirm their booking. If they don't want it anymore, cancel their booking.

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Get in touch with company website.
Tried to edit it to become more attractive and update the information with latest information.The reason to do this is to attract more people coming to our company.

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Offday.

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Do office work.
Answer phone calls.
Reply whatsapp.
Reply emails.

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Go test new extreme activity. We go by 2 cars.
What we do there is river gorging, zipline and water jumping.
It would be fun if you are extreme and adventurous people.
But maybe need to think about the risk and try to lower down it until it is safe.

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First time be the program coordinator of a check in group.
Do Flying Fox stopper.
Do shadow for T1,T2 Survival Race activity.

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Today got 1 visitor come to site visit. I bring them go site visit, then let my colleague recommend the most suitable package for them. I still not so clear about the package, that's the reason why I still cannot deal with clients alone.

Send emails to do follow up with emails.
My colleague taught me the account things..

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Pay visit to nearby competitors, go site visit them to find out their unique selling point and advantages compared to our company. We took flyers from them and ask questions about package. We have discovered something. Their price are quite expensive. But their facility is very clean, tidy and comfortable. It is notsuitable for backpackers.

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Today no group coming.
Do office work.
Do some labels and laminating things, is mainly used by kitchen things.
Pick up company phone to answer clients' calls.

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All admin offday.

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Do office work.
Pick up company phone to answer clients' calls.
Reply emails.
Do follow up with clients.

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1 group of around 50 people came for daytrip. They want to strengthen their bonding between themselves, that's why they chose Leap of Faith, 12ft Wall, Wild Woosey and Spider Web. All this kind of activities require them to have good teamwork, so that they can pass the activities.

I do Flying Fox stopper again. Looks like this is belonged to my job already.

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Big group of 99 pax checked out. Another 3 groups, which have 106 pax in total came to check in. Some are students, and some are corporate group.

I do Flying Fox Stopper again. I thought it was an easy job at first, but later I changed my mind, especially when you have to rescue so many campers at one time, it needs so much stamina. In campfire night, do shadow for DJ again.

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I have checked all the facility like dorms,halls, toilets and aircond to make sure all the facilities can function well.

Today, big group of 99 pax came to our company. It is a corporate group. I followed my colleagues to watch her do welcome briefing for them. It is what program coordinator should do. It was like goosebumps moment when need to speak in front of so many people. It needs high confidence to be able to do that. I afraid I am not ready to speak in front of such many people.

Next, do stopper for Flying Fox. In night, we prepared campfire for them. I do shadow for DJ. I saw my colleague controlled PA system and music very well. She must be practiced for long time before doing it.

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My offday. Once in a week.

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Followed supervisor go out for appointment. First place was a kindergarten. Supervisor tried to promote and introduce our company's activities to the Head of kindergarten. I learned the skill of negotiating from that.

Then, next appointment is Fave. It is a company that provide platform for people to buy things, tickets for cheaper price. We tried to ask for co-partnership with them, see what they can do for our company.

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Send whatsapp message to invite people come visit us on 25th of February. Being assigned a new area to take care of : Social media. Tried to figure out what should do with that.