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Merdeka!! Celebrate with national day, Garden Terrace have organized a hi tea buffet with merdeka theme and also coloring contest for kid.
This show that in order to make more profit and guest flow, service sector must always update to coming holiday, current issue, and grab the opportunity to create meaningful and fun event to attract guest and generate income.

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Although siep only requires 10days...
I been there for 7 weeks
I have learn really a lot from each of everyone of my colleagues and my boss...
I am quite a lacking person, sometimes make lots of mistake and I am really appreciate and cant help but give thanks for the help and teaching from them.
The things I learn here was how are you going to create value to attract the customer, how a hotel restaurant working flow and how hard and difficult for a person to fight and sustain their life on this 🌎. There is much more things that I learned but typically just cant described it in words, not monetary value, you know the deep things of value... Thanks and Happy Merdeka!!

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3pm-11pm
Learn to key in order item with table no in to system, fire, print order statement and print bill. Collect payment from guest in term of cash and credit/debit card.

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7am-3pm
Breakfast section.
Corporate company lunch big event
Everything must well prepared so that in the time guest come, just focus on serving them and create and comfortable environment to enjoy delicious food.

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7 am - 3 pm
Heavy guest for breakfast, really a good experience and its very pack, cant even move.
Today lesson is everything need to be super extremely fast in order to satisfy all the guest.
High communication skill and critical thinking is a must in hotel industry.
Things must done in fast and correctly to avoid extra expenses and cost.

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7am-3pm
Breakfast section
- pick up the dirty plate from guest dining table
- send dirty plate and culinary to steward for washing
Closing breakfast and deep clean all the table as show in picture.

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3pm-11pm
As previously afternoon shift custom.
Today manager teach me personally about to think for guest needs and wants before they ask for it. Offer the things to them is better they ask it from us. Its more polite and manner in service industry.

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3pm-11pm
Learn the menu in Garden Terrace.
Learn how to make drinks.
Learn how to use the cashier machine and coworker brief about promotion items.
Learn to pick up phone
Serve ala carte dinner.
Make and Serve drinks to guest.
Pick up alcohol item from Swiss Deli bar and serve guest in non halal area.
Cleaning and closing then setting for next day breakfast

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7 am-3pm breakfast
Prepare tool's such as cleaning cloth and trash with plastic.
Serve customer with table which is available, clean dirty plate from customer table.
Check buffet table cleanliness.
After breakfast wipe culinary.
Setting table for lunch preparation.
Lunch
-serve guest take order.
-serve food and drink
Setting back table before handover to afternoon shift

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3pm-11pm lunch and dinner
Serve corporate company with buffet dinner.
Serve water.
Clean dirty plate from table
Assisting serve ala carte food from kitchen.
Cleaning and closing, settings all the table for breakfast tomorrow.

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7am-3pm
Clean table at breakfast buffet section, setting for buffet table and setting dining table. Send plate to wash. Greet customer.