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Location: Honda Show rooms
Day: Thursday's

Times: 12:30-45 to 2:45-50

Company information: Honda is an automotive sales company that sells, manufactures and designs cars, motor bikes, boat motors and motors for generators and lawnmowers. The specific showroom that I am going to is located next to DFC, Dubai Festival City in Dubai in the UAE. This showroom mainly sells cars, motor bikes and boat motors. They also offer car rentals

The site has over 50 members of staff ranging from the showroom manager to cleaning staff.

Department: All departments

Mentor Name: Mr, Essa.

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Workplace Documents and Induction Materials 

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Workplace Documents and Induction Materials 

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Health and Safety
Welcome Induction
Tour
Company rules
Security

Confidentiality
First Aid Area
Emergency Evacuation
Use of resources

Uniform/protective clothing
Location of service- (toilets, changing room, canteen, security check-in/check-out)

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On my first day I had a tour of the show room and the vehicles on offer. I met the people working there and found out the different roles. Head was the show room manager and then there were lots of sales associates and admin workers with the show room.

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Today we made an instagram post of the cars in the showroom. I uploaded this to the showroom instagram account. This was posted as an add to ensure maximum views.

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The new Honda Civic was released to the showroom and I was able to take a look at the car learn about the car by seeing the specs and checking out all of the new inventory that they have received since I was last there.

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I was given the role to plan an event for Automotive Centre. Some of my responsbilities were:
- Guestlist
- Room Layout
- Social Media Marketing of the Event
- Meeting and greeting guests at the event.

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Today I was given a health and safety tour of the Festival Towers site. I was shown emergency exits in case of a fire or emergency and the assembly points. I was shown the plant room where the electricity generators were based and the pipe work around the building. My mentor explained to me what each generator does and the purpose of them.

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Today, I helped file and complete admin work for some of the new vehicles. I helped prepare some of the vehicles ready for customer collection and took photographs and posted to the showroom's Facebook account.

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My Roles and Responsibilities included:
- Observing
- Creating relevant social media content
- Researching specifications of cars
- Learning sales techniques and how they promote the lease and sale of the cars
- Answer customer questions on social media

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Today I responded to customer questions on Instagram and Facebook. Over the last couple of weeks, I have been researching and revising the car specifications and information to make sure that I was able to answer the customer confidently and with the correct information.