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Viettel Post aims to develop into an e-commerce platform for agricultural products, helping to connect producers and farmers with restaurants, convenience store chains, and consumers according to the O2O2O model (online to offline to online

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Viettel Post aims to develop into an e-commerce platform for agricultural products, helping to connect producers and farmers with restaurants, convenience store chains, and consumers according to the O2O2O model (online to offline to online

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On MyGo, there are currently features: calling for motorbikes, cars, delivery services, and trucking services 

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On MyGo, there are currently features: calling for motorbikes, cars, delivery services, and trucking services 

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Customs clearance service for import goods

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Customs clearance service for import goods

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Direct service to receive and connect via international couriers designated by customers 

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Direct service to receive and connect via international couriers designated by customers 

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Step 3: Report to ask for direct guidance from superiors

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Step 3: Report to ask for direct guidance from superiors

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Step 1: Receive customer's R/CP about the service

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Step 1: Receive customer's R/CP about the service

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·       Take the actual return address

·       Package capture shows 3 pieces of information

+  Bill of lading code

+  Signature and full name of recipient

+  Refund date

·       Take a photo of the receipt/Delivery location

(After paying to the warehouse accountant)

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In the coming time, Viettel Post will promote the development of logistics services such as order fulfillment services and distribution warehouse services - one of its important strategies in the period of 2021 – 2025

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In the coming time, Viettel Post will promote the development of logistics services such as order fulfillment services and distribution warehouse services - one of its important strategies in the period of 2021 – 2025

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Capture the actual shipping address for the recipient          (Applicable to some large customers only)

Bill of lading code

Signature and full name of recipient

Recipient's ID/ID number                                                          (Handwriting or photo of original ID card)

Took a picture of the package with a photo of the consignee as an alternative to the ID/ID number                  (In case the omer does not provide information about the ID/ID number)

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Price list for transporting goods on a long-distance trip (over 500 km)

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Price list for transporting goods on a long-distance trip (over 500 km)

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4. Pay COD money collected via Viettel Post app

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4. Pay COD money collected via Viettel Post app

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3. Shipper recharges COD at banks or convenient locations

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3. Shipper recharges COD at banks or convenient locations

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2. Shipper delivers the goods to the recipient and collects COD

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2. Shipper delivers the goods to the recipient and collects COD

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1. Shipper receives the goods from the seller (no advance COD payment)

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1. Shipper receives the goods from the seller (no advance COD payment)

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Price list of Express/scheduled delivery

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Price list of Express/scheduled delivery

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The staff delivers the goods to the recipient and collects the COD.

Take a picture of a successful delivery confirmation.

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Step 3: Contact customers before delivery

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Step 3: Contact customers before delivery

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Staff contact the recipient to inform about the delivery and confirm the location information before delivery.

In case the recipient cannot be contacted, the staff should immediately contact the sender or call center for support.

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Check the goods carefully

If the goods are wrong information must be reported immediately to the sender or post office

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Postman updated on the received status system

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Postman updated on the received status system

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Shipper comes to your house to pick it up

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Shipper comes to your house to pick it up

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Staff receives goods from places such as post office/dispatch/coordinator, etc., by route/delivery area.

(Note: When the package is finished, remember to write the bill of lading code on the outside so that Viettel Post staff will not confuse the package)

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VPBay is the first, official and only website selling air tickets of Viettel Post.

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Price list for transporting goods on short routes (up to 500 km)

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Price list for transporting goods on short routes (up to 500 km)

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International customs clearance service on return

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International customs clearance service on return

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Customization service of express delivery 

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Customization service of express delivery 

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International Express Delivery with Appointed Provider

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International Express Delivery with Appointed Provider

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- Viettel Post is an application that allows people to hire a shipper to deliver their goods.
- Viettel Post is a member unit of Viettel Military Industry and Telecommunications Group.
- With the action slogan: "Viettel Post - Going deep, going far, bringing people closer together", the Corporation has built a lean, honest, dedicated staff to meet expectations. customers when using the service.