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Product service mix: How many and what kinds of products or services to offer

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A physical configuration of facilities arranged around the product; used when large quantities of a single product are needed

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Capacity: the amount of products, services, or both that can be produced by an organization

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A physical configuration of facilities arranged around the process; used in facilities that create or process a variety of products

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The physical positioning or geographic site of facilities

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The physical configuration of facilities, the arrangement of equipment within facilities, or both

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A natural starting point in designing operations systems is determining the product–service mix.

Managers have to make a number of decisions about their products and services, starting with how many and what kinds to offer.

Similarly, workers at Subway sandwich shops can combine different breads, vegetables, meats, and condiments to create hundreds of different kinds of sandwiches.

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A physical configuration of facilities arranged around the process; used in facilities that create or process a variety of products

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A physical configuration of facilities arranged around a single work area; used for the manufacture of large and complex products such as airplanes

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A physical configuration of facilities used when families of products can follow similar flow paths