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Elder Abuse Action Australia is a national body formed to raise awareness of, and seek to eliminate, elder abuse.

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ELDAC - End of life Direction for Aged Care

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ELDAC - End of life Direction for Aged Care

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ELDAC (End of Life Directions for Aged Care) provides information, guidance, and resources for all aged care staff to support palliative care and advance care planning

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End of Life Direction for Aged Care - ELDAC

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ELDAC provides information, guidance, and resources to health professionals and aged care workers to support palliative care and advance care planning to improve the care of older Australians.

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Advance Care Planning - Unpackign the confusion

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Advance Care Planning - Unpackign the confusion

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Advance Care Directives - Unpacking the Confusion

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Relationships Australia is a leading provider of relationship support services for individuals, families and communities. We aim to support all people in Australia to achieve positive and respectful relationships.

We are a community-based, not-for-profit Australian organisation with no religious affiliations. Our services are for all members of the community, regardless of religious belief, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.

We offer services around the country that include counselling, family dispute resolution (mediation) and a range of family and community support and education programs.

We are a federation of service providers in each Australian state and territory and have a national office based in Canberra

Relationships Australia has, for over 70 years, provided a range of relationship services to Australian families, including individual, couple and family group counselling, dispute resolution, services to older people, children's services, services for victims and perpetrators of family violence, and relationship and professional education. We aim to support all people in Australia to live with positive and respectful relationships and believe that people have the capacity to change how they relate to others and develop better health and wellbeing. For access to services near you, click here.

We respect the rights of all people, in all their diversity, to live life fully and meaningfully within their families and communities with dignity and safety, and to enjoy respectful relationships. A commitment to fundamental human rights, to be recognised universally and without discrimination, underpins our work.
Relationships Australia is committed to:

Working in regional, rural and remote areas, recognising that there are fewer resources available to people in these areas and that they live with pressures, complexities and uncertainties not experienced by those living in cities and regional centres.

Collaboration. We work collectively with local and peak body organisations to deliver a spectrum of prevention, early and tertiary intervention programs with people of all genders, including older people, young people and children. We recognise that some families need a complex suite of supports (for example, family support programs, mental health services, gambling services, drug and alcohol services, and housing).

Enriching family relationships, and encouraging clear and respectful communication.

Ensuring that services are accessible, including ensuring that social and financial disadvantage is no barrier to accessing services.

Contributing its practice evidence and skills to research projects, the development of public policy, and the provision of compassionate and effective supports to families.

Supporting social connection and the building of sustainable respectful relationships through our social connection campaign, Neighbour Day.

On issues impacting the work of Relationships Australia and the broader sector, Relationships Australia engages in ongoing advocacy with relevant Government departments and key stakeholders at the national, state and local levels.

As an important component of this advocacy, Relationships Australia engages with a range of Parliamentary Inquiries, Royal Commissions and other government consultations. Drawing on the expertise and experience of practitioners across the country, and building on evidence collected over 70 years of delivering services to vulnerable Australians, we are proud to contribute to the development of public policy in Australia supporting the provision of compassionate and effective services for families.

We also enjoy a positive working relationship with media outlets across the country, contributing practice experience and insights to inform the national discussion on topics impacting our clients and all Australians.

Relationships Australia is committed to research and the use of data and practice evidence to inform Australia's social policy landscape. Through a combination of unique research projects and partnerships with universities, we are proud to contribute our skills and experience to enhance the understanding of issues impacting Australians.

In addition to formal studies, Relationships Australia runs surveys throughout the year on topics of relevance to our clients and all Australians. Results from these surveys inform further understanding around key areas of interest at timely points in Australia's history.

Relationships Australia believes that a strong commitment to data and evidence-informed policy and service design will generate the best outcomes for Australia and Australians.

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We are a leading provider of relationship support services for individuals, families and communities. We aim to support all people in Australia to achieve positive and respectful relationships.

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Cross Cultural Communication poster for your workplace

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Cross Cultural Communication poster for your workplace

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Cross Cultural Communication poster: A poster for your workplace to promote positive cross cultural communication.

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MCCI (Multicultural Communities Council of Illawarra)

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palliAGED - Palliative care aged care evidence. Learning modules for aged care

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palliAGED - Palliative care aged care evidence. Learning modules for aged care

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The palliAGED Introduction Modules for aged care nurses, care workers and allied health professionals provide a starting point for training and developing palliative care understanding of symptoms and care issues.

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palliative care aged care; australia; advance care planning; assessment tools

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palliaged is your source of evidence-based palliative care practice information, tools, & resources for aged care in Australia.

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U & Me - Australia: Our Stories, Our Community.

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Explore inspiring multicultural friendship stories in Wollongong. Why Documentaries, MCCI, Multicultural NSW, Wollongong City Council, and Navetas celebrate diversity through five films.

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SSI: workforce for the future:  An aged care  Recruiting and maintaining a culturally diverse workforce in aged care services

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SSI: workforce for the future:  An aged care  Recruiting and maintaining a culturally diverse workforce in aged care services

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Multicultural Health Communication Services - Developing health resources for people from refugee backgrounds: Best practice guide for NSW Health Staff

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Multicultural Health Communication Services - Developing health resources for people from refugee backgrounds: Best practice guide for NSW Health Staff

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Developing health resources for people from refugee backgrounds: Best practice guide for NSW Health Staff

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ARIIA is working on a program that supports First Nations (Australian Aboriginal and Torres Strait Islander people) aged care providers and workers as part of its broader mission to develop and grow the aged care workforce.

The program aims to enhance the delivery of culturally safe and evidence-informed aged care services for First Nations older people across Australia. By highlighting Indigenous knowledge systems and community-led approaches, it contributes to care environments that are more responsive, respectful, and grounded in the principles of cultural safety and self-determination.

This program is aligned with and supports a range of Commonwealth funded aged care initiatives for First Nations people.

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This artwork, created by proud Wiradjuri woman Amy Kilby from the Riverina in New South Wales, represents ARIIA’s program of work focused on Aboriginal and Torres Strait Islander peoples. It reflects the themes of respect, innovation and collaboration, and honours the role of Elders and communities in shaping the future of aged care.

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CALD Assist- Multicultural Health Communication Service

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CALD Assist- Multicultural Health Communication Service

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CALD Assist is a free app downloadable from Apple App store and Google play Store, which can assist clinicians communicate with people with limited English proficiency. Developed by Western Health in partnership with CSIRO, CALD Assist does not replace professional interpreters, but can assist overcome basic language barriers when interpreters are not available.

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UNCHR - People think we chose to be refugees

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UNCHR - People think we chose to be refugees

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UNHCR & Dose of Society: what's a misconception people have about you? | UNHCR, the UN Refugee Agency | 12 comments

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“People think we chose to be refugees.
But no one chooses to leave their home.” That’s how Opira B. Okot, a refugee from South Sudan, answered when asked about the biggest misconception people have about refugees. Through our 2025 partnership with Dose of Society, we’ve not only garnered 12.6M views, but also achieved over 1M engagements, demonstrating the incredible impact we’ve driven in shifting public perception around refugees. Opira’s story resonated widely, sparking conversations, generating thoughtful responses and inspiring people to reflect on their own assumptions.
Why this story worked: ✅ Authentic voices: real experiences shared directly by refugees make the message relatable and credible. ✅ Challenging assumptions: tackling a common misconception invited reflection and meaningful discussion. ✅ Emotional resonance: personal storytelling creates empathy and connection. ✅ Shareable and conversational: simple, powerful phrasing made it easy for people to engage and amplify. Real voices. Real impact.
Ahmed Faid Nii Lartey | 12 comments on LinkedIn

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Click the button below to enrol in the FREE Equip Learning Packages:
Enrol now!

The Equip Aged Care Learning Modules are now available for anyone interested in the aged care sector, including personal care workers, nurses, allied health professionals, volunteers and families.

Introductory modules for those new to the sector and refresher-level content for those familiar with aged care cover a range of aged care related topics.

Benefits of Equip Learning

FREE - all modules are completely free

Modules can be accessed at any time and in any order

Each module only takes around 10 minutes to complete

Accessible on a phone, tablet, or computer

Each learning module highlights key concepts on contemporary aged care topics and encourages participants to continue their learning by providing additional resources

A free, downloadable certificate of completion is available for each module.

On completion of all modules in the introductory or refresher learning package, an additional certificate is available which details learning and CPD hours.

Who should enrol?﻿

CURRENT AND FUTURE EMPLOYEES

The Equip Aged Care Learning Modules are excellent resources for people currently working in aged care or seeking employment in the aged care sector.

FAMILIES

The Equip Aged Care Learning Modules are great resources for families and informal caregivers to understand the aged care sector. Anyone with an interest in the care of older adults is welcome to enrol.

EMPLOYERS

Aged care providers are invited to share these resources across their organisation to provide learning opportunities for all staff - both new and existing.

Collaborators﻿

Click here to view the organisations who have collaborated with us to provide expert advice

Click the button below to enrol in the FREE Equip Learning Packages:
Enrol now!

Click the button below to enrol in the FREE Equip Learning Packages:
Enrol now!

Stay up to date when we release new learning modules

Developed by the Wicking Dementia Research and Education Centre, College of Health & Medicine at the University of Tasmania, with funding from the Australian Government Department of Health and Aged Care.

Terms & Conditions

When you sign up for a profile and enrol in a Course you accept these Terms & Conditions and UTAS provides you with access to the Courses at the entry-point URL https://equiplearning.utas.edu.au/ and other URLs collectively defined as the Course "Sites").

A "Participant" is a person who signs up to the Sites and agrees to these Terms & Conditions, which thereafter constitute a legally binding agreement between the Participant and UTAS. These Terms & Conditions and the UTAS Privacy Policy together (a) constitute the entire agreement between you and UTAS with respect to your visit or participation in the Courses and use of the Sites, and (b) supersede any prior agreements between you and UTAS with respect to your visit or participation in the Courses or use of the Sites.

A "Visitor" is a person who does not sign up to a Course but browses the Content and Sites using any capable mobile, wireless or other device, which browsing is subject to these Terms & Conditions.
Right to change or modify the terms
All Participants and Visitors are expected to have up to date anti-virus software when accessing the Sites and to take reasonable steps to prevent malicious attacks to the Sites.

You must not do or seek to do anything that would disassemble or otherwise derive the source code for the Sites, or tamper with the Sites protective mechanisms.

While all reasonable efforts are made to provide continuous access to the Sites, this depends on telecommunications and internet service providers, and UTAS cannot guarantee access to the Sites at all times, including times you may wish to have access.

While all reasonable efforts are made by us to keep the Sites secure, and free from viruses and malicious attack, UTAS cannot guarantee the security of information on the Sites.

Participation in the Courses and the associated use of the Sites is restricted to persons who are 18 years of age or older, or those who demonstrate parental or guardian consent. The Courses are not available to persons under the age of 13 years.
User Profiles
Visitors may view the Sites and use the Content where it has been made openly available, subject to these Terms & Conditions and any applicable licences, laws and regulations. To participate in a Course you must first sign up on the Courses site for a personal profile ("User Profile") by providing an email address and a password for your User Profile and you must agree to comply with these Terms and Conditions. You agree not to divulge or share access or information about how to access your User Profile with any other person for any reason.

You may be prompted or required to provide additional information when creating your User Profile including but not limited to your name and date of birth. You represent that all information provided by you is complete and accurate. You agree to update your information to keep it complete, accurate and current. UTAS may terminate your User Profile and access to the Courses at any time with or without notice if any information you provide is inaccurate, misleading or untrue.

Personal information collected from you will be managed in accordance with all applicable laws of Australia, and the UTAS Privacy Policy . When you access a Course and the Sites you agree to the collection of personal information by UTAS. UTAS will use this information to:

UTAS may provide your information to contracted services providers, such as providers who assist in the delivery of instruction in the Course, or provide other incidental support such as IT services and mailing house providers.

You may access or amend your personal information held by us, or request its removal, by contacting mooc@utas.edu.au. For further information about accessing your personal information and special rights concerning personal data of residents of the European Union, please refer to the UTAS Privacy Policy.

By agreeing to these Terms & Conditions you consent and agree to any personally identifiable information you submit to the Sites or Courses being collected, used and disclosed by UTAS in accordance with these Terms & Conditions, the UTAS Privacy Policy, and as permitted or required by law. If you do not agree with these terms, then do not submit any personally identifiable information to the Sites or Courses. Some or all services, including without limitation the Courses, may not be offered or provided, or may not be accessible to you if you choose not to provide personally identifiable information requested by UTAS or you withdraw your consent to use personally identifiable information.

Personally identifiable information (i.e. information that can identify you) is collected by UTAS when you sign up for a User Profile, enrol in a Course, participate in Courses, interact with the Content including in discussion forums, and when you communicate with Course instructors or UTAS. Personally identifiable information about your performance in a Course may also be collected in aggregate form and at the individual participant level.

UTAS may collect, track and aggregate non-identifiable information (i.e. information that cannot identify you) including but not limited to demographic information provided by you when you enrol in a Course, pages that have been visited, when they were visited, the order in which they were visited, and which hyperlinks or other functionalities have been used on the Sites and Courses. UTAS may log the IP address, operating system, browser software and device type used by users of the Sites and Courses, and, from an IP address, UTAS may be able to determine a user's internet service provider and the geographic location of that user's point of connectivity. Information is may also be collected through cookies and other typical web analytical tools and methods.

Personally identifiable information may be used to respond to your questions, provide you with Courses and/or services through the Sites, and as further provided in these Terms & Conditions. In particular, your personally identifiable information may be used and disclosed as described below:

When you contact UTAS and/or Course instructors, they may use the information provided by you to respond to your communication and/or as described in these Terms & Conditions.

Personally identifiable information such as your email address and name will be used to provide you with a User Profile allowing you to participate in Courses, engage with the Content including in discussion forums, and otherwise to administer Courses and related services.

Personally identifiable information that is collected from you will be used to process and manage your participation in the Courses, including without limitation, tracking your visits, progress and stages of Course completion, and to administer online Course assessments such as quizzes. To the extent required to manage your participation in a Course, your personally identifiable information may be shared with Course instructors and other persons who are designated by the Course instructors to develop, edit, review or modify the Course and/or its Content.

Forum posts you make containing personally identifiable information may, with your consent, be reposted in current or future Course offerings for reasons including, without limitation, as an exemplar in future courses or as feedback for marketing. Where a posting you make is reposted it will be de-identified, unless you consent to it including your identifiable information (e.g. your name).

Personally identifiable information collected from you may be shared:

Personally identifiable information collected through the Sites may be shared with, assigned or transferred to an acquirer, assignee, or other successor in connection with an acquisition, merger or reorganisation of UTAS, its assets or business.

Personally identifiable information provided by you through the Sites will be recorded and archived in accordance with the uses stated in these Terms & Conditions, the UTAS Privacy Policy, and as required by applicable law.

The Sites and Courses may contain hyperlinks to websites and services that are not owned or operated by UTAS ("Third Party Sites"). No personally identifiable information is disclosed by UTAS to Third Party Sites except as provided in these Terms & Conditions or notified to you at the time of your access to the Third Party Site. You should review the privacy policies of each Third Party Site before you use them and understand that if you use them it is at your own risk. You acknowledge and agree that UTAS and the Course instructors are in no way responsible for the collection and use of your information by Third Party Sites.

Participants in the Courses and Visitors to the Sites are not students of UTAS and have no right or entitlement to use any UTAS or any other institution or organisation's resources or property, intangible or otherwise except as provided for in these Terms & Conditions, which includes without limitation UTAS library resources and IT services.

Subject to your performance in the Course being assessed as satisfactory, which assessment is in the sole discretion of the instructors of the Course, you may be awarded a certificate acknowledging your completion of the Course. The format and content of any certificate offered will be determined by UTAS and the instructors of the Course. You acknowledge and understand that any certificate, if granted, does not indicate completion of an accredited award course and is not intended to attract any academic credit towards any course offered by UTAS or other institution. You acknowledge that neither UTAS, nor the instructors of the Course, will be involved in any attempt to get the Course recognised as an accredited course at UTAS or another institution.

UTAS and the instructors of the Courses reserve the right to cancel, discontinue, interrupt or reschedule the Courses or remove, change or modify the content in whole or in part at any time, with or without notice. You agree that UTAS and the instructors of the Courses, separately or together will have no liability to you for any such actions.

You agree and acknowledge that nothing within the Terms & Conditions, Courses or Sites grants by implication or otherwise provides any licence or right to reproduce, download, distribute, or use any logo or other trademark displayed on the Courses or Sites.

Unless otherwise indicated, all Content made available on or through the Courses and Sites including but not limited to text, layouts, designs, illustrations, images, presentations, displays, documents, audio and video recordings, lectures, lessons, plans, quizzes, assignments, software, code are the property of UTAS and/or its affiliates or licensors and are protected by copyright, trademark, patent and/or other proprietary rights under Australian and foreign law.

Except as otherwise expressly permitted within the Terms & Conditions or on the Sites and Content, UTAS and/or its affiliates and licensors reserve all rights to the Sites, Courses and Content. You must not copy, reproduce, adapt, change, modify, communicate, distribute, transfer, publicly display, publish, sell or commercially exploit any part of the Sites, Courses or Content. This prohibition does not apply to fair academic referencing of the Content within the parameters permitted by copyright law in the relevant country and that includes appropriate acknowledgment. Other non-commercial reproduction and use of course material may be allowed if written consent is sought and granted by the academic lead of the relevant course, and if proper acknowledgment is given.

In consideration of your compliance with the Terms & Conditions, UTAS grants you a free, revocable, worldwide, non-exclusive, non-transferable, non-sublicensable limited right to access and use the Sites, Courses, and Content for your personal study and as necessary for your participation in the Courses. Some individual items of Content in the Courses (where expressly designated in the Content) have been licensed under the terms of a Creative Commons Licence and may be used in accordance with the terms of that licence as has been applied to the individual item.

You must not remove, change or modify any copyright, attribution, proprietary or other legal notice that is affixed, attached or associated with the Sites, Courses or Content.

Participants in the Courses may be provided with the ability to upload, submit, distribute or otherwise make available forum and discussion postings and certain other information including without limitation questions, examples, assignments, and feedback ("User Contributions"). By uploading, submitting, distributing or otherwise making available any User Contributions you represent and warrant that (a) the User Contribution does not infringe, misappropriate or violate the rights of any third party, and (b) you possess all rights, licences, permissions, clearances and consents necessary to reproduce, communicate, distribute and publish the User Contribution and to authorise UTAS and/or its affiliates and licensors and other Participants to use the User Contribution as provided in the licences granted by you below.

You agree and acknowledge that you, and not UTAS or its affiliates/licensors, are responsible for any and all consequences of uploading, submitting, distributing or otherwise making available User Contributions, including without limitation the payment of any third party fees.

By uploading, submitting, distributing or otherwise making available any User Contributions to the Sites or Courses you grant to each Participant of the Courses a nonexclusive licence to access and use that User Contribution to the extent that it is reasonably necessary to participate in the Courses and for their own personal research or study.

UTAS may remove offensive or disruptive material whether or not it is prohibited content or a prohibited activity, and may cancel a Participant's participation, block a Visitor's access and remove a User Profile at any time with or without notice.

If you believe, in good faith, that your content or materials are available on the Sites in such a way that constitute a copyright infringement, or a breach of an agreed licence or contract, please notify us via the Copyright Infringement Notification Form or alternatively address your notification to:

Copyright Officer

University of Tasmania

Private Bag 25 HOBART TAS 7001

utas.copyright@utas.edu.au

Your notification must include (a) sufficient information to enable us to identify the copyrighted work that is the subject of the claimed infringement or, if multiple copyrighted works are involved, a representative list of such works, (b) information reasonably sufficient to permit us to locate and access such material, (c) information reasonably sufficient to permit us to contact you, such as your name, address, telephone number and email address, (d) an indication of whether you are the owner of the content, or if you are acting on their behalf (details of all parties must be supplied including the relationship between them), and (e) an indication of the name of the law (including country) you believe is being transgressed.

To the extent permitted by law, UTAS provides no warranty with regard to the suitability of the Course Content for any particular purpose.

To the extent permitted by law, and notwithstanding any other provision of these Terms and Conditions, under no circumstances shall UTAS be liable for any consequential, special, incidental, indirect or punitive damages, or any damage or loss of an indirect or consequential nature arising out of or related to access to the Courses, use of the Site or the Content by any user (whether as a Participant or Visitor), including, without limitation, loss of use, loss of revenues, loss of anticipated profits, and cost of capital, whether based upon breach of these Terms and Conditions, warranty, negligence, or any other type of claim, and whether grounded in tort, contract, civil law, or other theories of liability, including strict liability, even if advised in advance of the possibility of such damages.

You agree, to the extent permitted by law, to indemnify and hold harmless UTAS, its subsidiaries and affiliates, and each of its directors, officers, agents, employees, students, fellows, including without limitation the instructors of the Courses, guest lecturers, and Course Content providers from and against any and all third party actions, claims, losses, liabilities, expenses and damages including without limitation legal costs associated with, litigation, judgments or representation arising out of or relating to (a) your use or attempted use of Content provided on the Sites or through the Courses in a manner that breaches these Terms and Conditions, (b) any information including without limitation User Content that you upload, submit, distribute or otherwise make available on the Sites or through the Courses, and (c) your breach of any law or rights of any third party.

You agree that UTAS, in its sole discretion may terminate your participation in the Courses and/or use of the Sites for any reason or no reason and UTAS, its affiliates and/or licensors shall have no liability to you for any such action.

A provision of these Terms and Conditions or a right created under it may not be waived or varied except by agreement in writing by the parties. A failure of a party to exercise a right arising out of these Terms and Conditions does not constitute a waiver of that right or other rights existing under these Terms and Conditions. If any provision of these Terms and Conditions is void, voidable or unenforceable but would not be void, voidable or unenforceable if it were read down or is capable of being read down, it must be read down accordingly.

These Terms and Conditions are governed by the laws of Tasmania and each party submits to the non-exclusive jurisdiction of the courts of Tasmania.

You may contact UTAS in relation to any of your personal information collected when using UTAS MOOC websites by sending an email to mooc@utas.edu.au

Last updated: Wed, 13 Jul 2022 00:00:00 +1000

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Click the button below to enrol in the FREE Equip Learning Packages: Enrol now! The Equip Aged Care Learning Modules are now available for anyone interested in the aged care sector, including personal care workers, nurses, allied health professionals, volunteers and families.

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Dementia Respite Education and Mentoring - DREAM is designed to boost the capability of the aged care workforce to deliver quality dementia care. By enrolling in DREAM, you will have access to a tailored online portal with educational modules, a vibrant network and direct access to dementia support coaches.

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Dementia Respite Education and Mentoring - DREAM is designed to boost the capability of the aged care workforce to deliver quality dementia care. By enrolling in DREAM, you will have access to a tailored online portal with educational modules, a vibrant network and direct access to dementia support coaches.

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Terms & Conditions
Introduction
A "Participant" is a person who signs up to the Sites and agrees to these Terms & Conditions, which thereafter constitute a legally binding agreement between the ParticipantandUTAS.TheseTerms&Conditionsandthe UTASPrivacyPolicy (http://www.utas.edu.au/privacy) together (a) constitute the entire agreement

You must not do or seek to do anything that would disassemble or otherwise derive the source code for the Sites, or tamper with the Sites protective mechanisms.

Participation in the Courses and the associated use of the Sites is restricted to persons who are 18 years of age or older, or those who demonstrate parental or guardian consent. The Courses are not available to persons under the age of 13 years.

Personal information collected from you will be managed in accordance with all applicable lawsofAustralia,andthe

UTAS may provide your information to contracted services providers, such as providers who assist in the delivery of instruction in the Course, or provide other incidental support such as IT services and mailing house providers.

By agreeing to these Terms & Conditions you consent and agree to any personally identiﬁable information you submit to the Sites or Courses being collected, used and disclosedbyUTASinaccordancewiththeseTerms&Conditions,the UTASPrivacyPolicy (http://www.utas.edu.au/privacy) , and as permitted or required by law. If you do not agr ee withtheseterms,thendonotsubmitanypersonallyidentiﬁableinformationtotheSites or Courses. Some or all services, including without limitation the Courses, may not be offered or provided, or may not be accessible to you if you choose not to provide personally identiﬁable information requested by UTAS or you withdraw your consent to use personally identiﬁable information.

UTAScollectspersonalinformationsuchasyourgender andoccupationwhenyouenrol . UTAS may use this personal information along with your email address to send you information about other services, products and events of UTAS, its aﬃliates and/or licensors that is relevant to you because of a particular demographic (e.g. the sector you work in or your location). Preferences for whether and when you would like to hear from

Personally identiﬁable information may be used to respond to your questions, provide you with Courses and/or services through the Sites, and as further provided in these Terms & Conditions. In particular, your personally identiﬁable information may be used and disclosed as described below:

Subject to your performance in the Course being assessed as satisfactory, which assessment is in the sole discretion of the instructors of the Course, you may be awarded a certiﬁcate acknowledging your completion of the Course. The format and content of any certiﬁcate offered will be determined by UTAS and the instructors of the Course. You acknowledge and understand that any certiﬁcate, if granted, does not indicate completion of an accredited award course and is not intended to attract any academic credit towards any course offered by UTAS or other institution. You acknowledge that neither UTAS, nor the instructors of the Course, will be involved in any attempt to get the Course recognised as an accredited course at UTAS or another institution.
RighttochangeordiscontinuetheCoursesandContent Trademarks
Unless otherwise indicated, all Content made available on or through the Courses and Sitesincludingbutnotlimitedtotext,layouts,designs,illustrations,images,presentations, displays, documents, audio and video recordings, lectures, lessons, plans, quizzes, assignments, software, code are the property of UTAS and/or its aﬃliates or licensors and are protected by copyright, trademark, patent and/or other proprietary rights under Australian and foreign law.

Participants in the Courses may be provided with the ability to upload, submit, distributeor otherwise make available forum and discussion postings and certain other information including without limitation questions, examples, assignments, and feedback ("User Contributions"). By uploading, submitting, distributing or otherwise making available any User Contributions you represent and warrant that (a) the User Contribution does not infringe, misappropriate or violate the rights of any third party, and (b) you possess all rights, licences, permissions, clearances and consents necessary to reproduce, communicate, distribute and publish the User Contribution and to authorise UTAS and/or its aﬃliates and licensors and other Participants to use the User Contribution as provided in the licences granted by you below.

You agree and acknowledge that you, and not UTAS or its aﬃliates/licensors, are responsible for any and all consequences of uploading, submitting, distributing or otherwise making available User Contributions, including without limitation the payment of any third party fees.

By uploading, submitting, distributing or otherwise making available any User Contributions to the Sites or Courses you hereby grant UTAS and/or its aﬃliates and licensorsaroyalty-free,irrevocable,perpetual,transferrable,assignable,sublicensable, worldwide right and non-exclusive licence to host, transfer, reproduce, communicate, distribute, re-distribute, publish, adapt, translate, modify, publicly perform, publicly display, and otherwise use the User Contributions in whole or in part on the Sites and Courses.

Contentthatdefames,harassesorthreatensothers;

Content that is obscene (such as pornographic images), indecent, unlawful, discrimination, harassment, bullying or otherwise may cause harm to another person;

Advertising, marketing content or promotion materials, or any form of commercial solicitation;

notengageinthefollowingactivities("prohibitedactivities"):

Misrepresentorattempttomisrepresentyouridentity;

Interfere with the display of the Sites in any way (including without limitation using frames, or placing pop-up windows on or over any part of the Sites' pages);
Termination rights Rights transfer or assignment Waiverandseveranceofterms Jurisdiction Contacting UTAS
Last updated: Mon, 29 Jan 2024 15:00:00 +1100

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Dementia Respite Education and Mentoring (DREAM) | The Wicking Dementia Centre | UTAS

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Hold the moment - Dementia Australia Podcast

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Hold the moment - Dementia Australia Podcast

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Dementia Australia's Hold the Moment podcast shares uplifting stories about people living with dementia and their loved ones. Listen online today or subscribe on your favourite podcast platform.

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Dementia Australia’s Hold the Moment podcast

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Dementia Australia’s Hold the Moment podcast shares uplifting stories about people living with dementia and their loved ones. Listen online today.

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If you or someone you know is experiencing changes in behaviour, personality, or thinking, it might be dementia.

A timely diagnosis leads to better treatment options and support. The Face Dementia website is a resource to help you learn about the signs, recognise them in yourself or others, and start a conversation about visiting a GP to get help.

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Face dementia — Know the signs, ask a GP

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If you or someone you know is experiencing changes in behaviour, personality or thinking, it might be dementia. Find out how to Face dementia.

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Managing Behavioural and psychological symptoms of Dementia

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Managing Behavioural and psychological symptoms of Dementia

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This is an Australian Government resource and includes many references specific to our CALD people living with dementia

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Teepa Snow, a dementia care specialist, form the USA and the Positive Approach to Care (PAC) Team share about dementia.

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dementia education alzheimers ftd frontotemporal caregiver care health healthcare support "lewy body" lbd vascular training plwd mci "brain health" "teepa sn...

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Welcome to Teepa Snow's Positive Approach to Care Channel! We're so happy you're here. This Channel is one of the ways we share out information about Dementia - including Alzheimers, Lewy Body, FTD, Vascular and many more - so that family and professional care partners can gain knowledge and build skills to become better care partners.

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Dementia MOOC - University of Tasmania (UTAS)

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Dementia MOOC - University of Tasmania (UTAS)

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A MOOC is a Massive Open Online Course. I highly recommend these course to you

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Terms & Conditions
Introduction
The massive open online courses ("Courses") are offered to people worldwide who wish to benefit from the health-focussed research and education programs offered by the College of Health & Medicine at the University of Tasmania ("UTAS"). The Courses may include, without limitation, course material, chatrooms, newsgroups, bulletin boards, online forums, websites, information and/or services (collectively referred to herein as the "Content").

When you sign up for a profile and enrol in a Course you accept these Terms & Conditions and UTAS provides you with access to the Courses at the entry-point URL ( https://ms.mooc.utas.edu.au and collectively defined as the Course "Sites").
Acceptance of the Terms & Conditions as a binding legal agreement
A "Participant" is a person who signs up to the Sites and agrees to these Terms & Conditions, which thereafter constitute a legally binding agreement between the Participant and UTAS. These Terms & Conditions and the UTAS Privacy Policy together (a) constitute the entire agreement between you and UTAS with respect to your visit or participation in the Courses and use of the Sites, and (b) supersede any prior agreements between you and UTAS with respect to your visit or participation in the Courses or use of the Sites.

A "Visitor" is a person who does not sign up to a Course but browses the Content and Sites using any capable mobile, wireless or other device, which browsing is subject to these Terms & Conditions.
Right to change or modify the terms
UTAS reserves the right to change or modify these Terms & Conditions at its sole discretion at any time without notice. Any change or modification to the terms will be effective immediately upon posting by UTAS on the Sites. UTAS will take reasonable steps to notify you of such changes. You are bound by these changes by your continued use of the Sites after changes have been posted on the Sites .
Access to the Sites
All Participants and Visitors are expected to have up to date anti-virus software when accessing the Sites and to take reasonable steps to prevent malicious attacks to the Sites.

You must not do or seek to do anything that would disassemble or otherwise derive the source code for the Sites, or tamper with the Sites protective mechanisms.

While all reasonable efforts are made to provide continuous access to the Sites, this depends on telecommunications and internet service providers, and UTAS cannot guarantee access to the Sites at all times, including times you may wish to have access.

While all reasonable efforts are made by us to keep the Sites secure, and free from viruses and malicious attack, UTAS cannot guarantee the security of information on the Sites.
Age restrictions
Participation in the Courses and the associated use of the Sites is restricted to persons who are 18 years of age or older, or those who demonstrate parental or guardian consent. The Courses are not available to persons under the age of 13 years.
User Profiles
Visitors may view the Sites and use the Content where it has been made openly available, subject to these Terms & Conditions and any applicable licences, laws and regulations. To participate in a Course you must first sign up on the Courses site for a personal profile ("User Profile") by providing an email address and a password for your User Profile and you must agree to comply with these Terms and Conditions. You agree not to divulge or share access or information about how to access your User Profile with any other person for any reason.

You may be prompted or required to provide additional information when creating your User Profile including but not limited to your name and date of birth. You represent that all information provided by you is complete and accurate. You agree to update your information to keep it complete, accurate and current. UTAS may terminate your User Profile and access to the Courses at any time with or without notice if any information you provide is inaccurate, misleading or untrue.
Personal information
Personal information collected from you will be managed in accordance with all applicable laws of Australia, and the UTAS Privacy Policy. When you access a Course and the Sites you agree to the collection of personal information by UTAS. UTAS will use this information to:

verify your identity,

create a user profile,

record your participation in the Course,

provide you with information, instruction, feedback and assessment as part of your participation in the Course.

UTAS may provide your information to contracted services providers, such as providers who assist in the delivery of instruction in the Course, or provide other incidental support such as IT services and mailing house providers.

You may access or amend your personal information held by us, or request its removal, by contacting mooc@utas.edu.au. For further information about accessing your personal information and special rights concerning personal data of residents of the European Union, please refer to the .
What you consent to by signing up to use the Sites and Courses
By agreeing to these Terms & Conditions you consent and agree to any personally identifiable information you submit to the Sites or Courses being collected, used and disclosed by UTAS in accordance with these Terms & Conditions, the , and as permitted or required by law. If you do not agree with these terms, then do not submit any personally identifiable information to the Sites or Courses. Some or all services, including without limitation the Courses, may not be offered or provided, or may not be accessible to you if you choose not to provide personally identifiable information requested by UTAS or you withdraw your consent to use personally identifiable information.
What information is collected
Personally identifiable information (i.e. information that can identify you) is collected by UTAS when you sign up for a User Profile, enrol in a Course, participate in Courses, interact with the Content including in discussion forums, and when you communicate with Course instructors or UTAS. Personally identifiable information about your performance in a Course may also be collected in aggregate form and at the individual participant level.

UTAS may collect, track and aggregate non-identifiable information (i.e. information that cannot identify you) including but not limited to demographic information provided by you when you enrol in a Course, pages that have been visited, when they were visited, the order in which they were visited, and which hyperlinks or other functionalities have been used on the Sites and Courses. UTAS may log the IP address, operating system, browser software and device type used by users of the Sites and Courses, and, from an IP address, UTAS may be able to determine a user's internet service provider and the geographic location of that user's point of connectivity. Information is may also be collected through cookies and other typical web analytical tools and methods.
How information is used and shared
UTAS collects personal information such as your gender and occupation when you enrol in a Course. UTAS may use this personal information along with your email address to send you information about other services, products and events of UTAS, its affiliates and/or licensors that is relevant to you because of a particular demographic (e.g. the sector you work in or your location). Preferences for whether and when you would like to hear from us can be set once you have signed up and logged in. Demographic and other non-identifiable information is also used in de-identified aggregate form to gain a better understanding of the educational needs of users and to improve services through analyses of the demographics and the learning behaviours of Course Participants.

Personally identifiable information may be used to respond to your questions, provide you with Courses and/or services through the Sites, and as further provided in these Terms & Conditions. In particular, your personally identifiable information may be used and disclosed as described below:

When you contact UTAS and/or Course instructors, they may use the information provided by you to respond to your communication and/or as described in these Terms & Conditions.

Personally identifiable information such as your email address and name will be used to provide you with a User Profile allowing you to participate in Courses, engage with the Content including in discussion forums, and otherwise to administer Courses and related services.

Personally identifiable information that is collected from you will be used to process and manage your participation in the Courses, including without limitation, tracking your visits, progress and stages of Course completion, and to administer online Course assessments such as quizzes. To the extent required to manage your participation in a Course, your personally identifiable information may be shared with Course instructors and other persons who are designated by the Course instructors to develop, edit, review or modify the Course and/or its Content.

Forum posts you make containing personally identifiable information may, with your consent, be reposted in current or future Course offerings for reasons including, without limitation, as an exemplar in future courses or as feedback for marketing. Where a posting you make is reposted it will be de-identified, unless you consent to it including your identifiable information (e.g. your name).

Postings (i.e. submissions made through the Sites) made by you of information such as comments, coursework and other content which contain personally identifiable information will be accessible by other Course Participants and users of the Sites where it is posted or communicated to a Course forum, discussion, or other portion of the Sites designed for public communications to other Course Participants or users of the Sites.

Personally identifiable information such as your email address may be used to send you updates about Site maintenance, Course information, and other services, products and events of UTAS, its affiliates and/or licensors. Preferences for when you would like to hear from us can be set once you have signed up and logged in.

With your consent (which will be sought separately) information collected about you including personally identifiable information may be used for scientific or educational research purposes. All research findings are deidentified and their dissemination does not disclose personal information of research participants.

Personally identifiable information collected from you may be shared:

in response to requests for cooperation from law enforcement bodies or government authorities;

to respond to court orders and defend UTAS, its affiliates and/ or licensors against legal claims or actions;

to prevent, investigate or take action regarding illegal activities or suspected illegal activities, technical issues, or enforce the Terms & Conditions or Privacy Policy or any part thereof;

as required to defend or protect the safety, property or rights of UTAS its affiliates and/or licensors, and the safety, property or rights of others.

Personally identifiable information collected through the Sites may be shared with, assigned or transferred to an acquirer, assignee, or other successor in connection with an acquisition, merger or reorganisation of UTAS, its assets or business.

Personally identifiable information provided by you through the Sites will be recorded and archived in accordance with the uses stated in these Terms & Conditions, the , and as required by applicable law.

Links to external websites and service

The Sites and Courses may contain hyperlinks to websites and services that are not owned or operated by UTAS ("Third Party Sites"). No personally identifiable information is disclosed by UTAS to Third Party Sites except as provided in these Terms & Conditions or notified to you at the time of your access to the Third Party Site. You should review the privacy policies of each Third Party Site before you use them and understand that if you use them it is at your own risk. You acknowledge and agree that UTAS and the Course instructors are in no way responsible for the collection and use of your information by Third Party Sites.
Disclaimer of student-university relationship
Participants in the Courses and Visitors to the Sites are not students of UTAS and have no right or entitlement to use any UTAS or any other institution or organisation's resources or property, intangible or otherwise except as provided for in these Terms & Conditions, which includes without limitation UTAS library resources and IT services.

Certification and credit
Subject to your performance in the Course being assessed as satisfactory, which assessment is in the sole discretion of the instructors of the Course, you may be awarded a certificate acknowledging your completion of the Course. The format and content of any certificate offered will be determined by UTAS and the instructors of the Course. You acknowledge and understand that any certificate, if granted, does not indicate completion of an accredited award course and is not intended to attract any academic credit towards any course offered by UTAS or other institution. You acknowledge that neither UTAS, nor the instructors of the Course, will be involved in any attempt to get the Course recognised as an accredited course at UTAS or another institution.
Right to change or discontinue the Courses and Content
UTAS and the instructors of the Courses reserve the right to cancel, discontinue, interrupt or reschedule the Courses or remove, change or modify the content in whole or in part at any time, with or without notice. You agree that UTAS and the instructors of the Courses, separately or together will have no liability to you for any such actions.
Trademarks
You agree and acknowledge that nothing within the Terms & Conditions, Courses or Sites grants by implication or otherwise provides any licence or right to reproduce, download, distribute, or use any logo or other trademark displayed on the Courses or Sites.
Licence to use the Sites and Course Content
Unless otherwise indicated, all Content made available on or through the Courses and Sites including but not limited to text, layouts, designs, illustrations, images, presentations, displays, documents, audio and video recordings, lectures, lessons, plans, quizzes, assignments, software, code are the property of UTAS and/or its affiliates or licensors and are protected by copyright, trademark, patent and/or other proprietary rights under Australian and foreign law.

Except as otherwise expressly permitted within the Terms & Conditions or on the Sites and Content, UTAS and/or its affiliates and licensors reserve all rights to the Sites, Courses and Content. You must not copy, reproduce, adapt, change, modify, communicate, distribute, transfer, publicly display, publish, sell or commercially exploit any part of the Sites, Courses or Content. This prohibition does not apply to fair academic referencing of the Content within the parameters permitted by copyright law in the relevant country and that includes appropriate acknowledgment. Other non-commercial reproduction and use of course material may be allowed if written consent is sought and granted by the academic lead of the relevant course, and if proper acknowledgment is given.

In consideration of your compliance with the Terms & Conditions, UTAS grants you a free, revocable, worldwide, non-exclusive, non-transferable, non-sublicensable limited right to access and use the Sites, Courses, and Content for your personal study and as necessary for your participation in the Courses. Some individual items of Content in the Courses (where expressly designated in the Content) have been licensed under the terms of a Creative Commons Licence and may be used in accordance with the terms of that licence as has been applied to the individual item.

You must not remove, change or modify any copyright, attribution, proprietary or other legal notice that is affixed, attached or associated with the Sites, Courses or Content.
User Contributions
Participants in the Courses may be provided with the ability to upload, submit, distribute or otherwise make available forum and discussion postings and certain other information including without limitation questions, examples, assignments, and feedback ("User Contributions"). By uploading, submitting, distributing or otherwise making available any User Contributions you represent and warrant that (a) the User Contribution does not infringe, misappropriate or violate the rights of any third party, and (b) you possess all rights, licences, permissions, clearances and consents necessary to reproduce, communicate, distribute and publish the User Contribution and to authorise UTAS and/or its affiliates and licensors and other Participants to use the User Contribution as provided in the licences granted by you below.

You agree and acknowledge that you, and not UTAS or its affiliates/licensors, are responsible for any and all consequences of uploading, submitting, distributing or otherwise making available User Contributions, including without limitation the payment of any third party fees.
Licence granted by you to UTAS
By uploading, submitting, distributing or otherwise making available any User Contributions to the Sites or Courses you hereby grant UTAS and/or its affiliates and licensors a royalty-free, irrevocable, perpetual, transferrable, assignable, sublicensable, worldwide right and non-exclusive licence to host, transfer, reproduce, communicate, distribute, re-distribute, publish, adapt, translate, modify, publicly perform, publicly display, and otherwise use the User Contributions in whole or in part on the Sites and Courses .
Licence granted by you to other Participants
By uploading, submitting, distributing or otherwise making available any User Contributions to the Sites or Courses you grant to each Participant of the Courses a nonexclusive licence to access and use that User Contribution to the extent that it is reasonably necessary to participate in the Courses and for their own personal research or study.
Rules for online conduct
abide by all applicable local, state, national and international laws, rules and regulations

not use the Courses or Sites to post or disseminate any of the following content ("prohibited content"):

Content that defames, harasses or threatens others;

Content that discusses illegal activities with the intent to commit such activities;

Content that infringes the intellectual property of another, including but not limited to copyright and trademarks;

Content which may breach obligations of confidentiality or fiduciary duties, or the privacy of any person;

Content that is obscene (such as pornographic images), indecent, unlawful, discrimination, harassment, bullying or otherwise may cause harm to another person;

Content containing intentionally deceptive or misleading information, or is in anyway linked to a fraudulent act;

Advertising, marketing content or promotion materials, or any form of commercial solicitation;

Viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, malware, spyware, adware, or any other software or devices which may damage, harm or otherwise interfere, intercept or expropriate personal information or system data.

not engage in the following activities ("prohibited activities"):

Reproduce (digitally or otherwise), sell, resell or exploit any portion of the Courses or Sites for any purposes including commercial purposes, other than as expressly permitted under these Terms and Conditions;

Access or attempt to access any other user's profile;

Misrepresent or attempt to misrepresent your identity;

Use the UTAS or partner institution names or trademarks which appear in the Courses or on the Sites in connection with, or to transmit, any unauthorised or unsolicited communications (including emails or tweets);

Use any high-volume, automated, or electronic means to access the Sites (including without limitation robots, spiders, web-scrapers or scripts);

Interfere with the display of the Sites in any way (including without limitation using frames, or placing pop-up windows on or over any part of the Sites' pages);

Force headers or otherwise interfere with or manipulate identifiers in any way that disguises the origin of any communication transmitted through the Courses;

Interfere with or disrupt the operation of servers or networks connected to the Courses or Sites or breach any regulations, policies or procedures of networks connected to the Courses or Sites.

UTAS may remove offensive or disruptive material whether or not it is prohibited content or a prohibited activity, and may cancel a Participant's participation, block a Visitor's access and remove a User Profile at any time with or without notice.
Claims of copyright infringement
If you believe, in good faith, that your content or materials are available on the Sites in such a way that constitute a copyright infringement, or a breach of an agreed licence or contract, please notify us via the Copyright Infringement Notification Form or alternatively address your notification to:

Copyright Officer

University of Tasmania

Private Bag 25 HOBART TAS 7001

Your notification must include (a) sufficient information to enable us to identify the copyrighted work that is the subject of the claimed infringement or, if multiple copyrighted works are involved, a representative list of such works, (b) information reasonably sufficient to permit us to locate and access such material, (c) information reasonably sufficient to permit us to contact you, such as your name, address, telephone number and email address, (d) an indication of whether you are the owner of the content, or if you are acting on their behalf (details of all parties must be supplied including the relationship between them), and (e) an indication of the name of the law (including country) you believe is being transgressed.
Disclaimer of warranties
To the extent permitted by law, UTAS provides no warranty with regard to the suitability of the Course Content for any particular purpose.
Limitation of liability
To the extent permitted by law, and notwithstanding any other provision of these Terms and Conditions, under no circumstances shall UTAS be liable for any consequential, special, incidental, indirect or punitive damages, or any damage or loss of an indirect or consequential nature arising out of or related to access to the Courses, use of the Site or the Content by any user (whether as a Participant or Visitor), including, without limitation, loss of use, loss of revenues, loss of anticipated profits, and cost of capital, whether based upon breach of these Terms and Conditions, warranty, negligence, or any other type of claim, and whether grounded in tort, contract, civil law, or other theories of liability, including strict liability, even if advised in advance of the possibility of such damages.
Indemnity
You agree, to the extent permitted by law, to indemnify and hold harmless UTAS, its subsidiaries and affiliates, and each of its directors, officers, agents, employees, students, fellows, including without limitation the instructors of the Courses, guest lecturers, and Course Content providers from and against any and all third party actions, claims, losses, liabilities, expenses and damages including without limitation legal costs associated with, litigation, judgments or representation arising out of or relating to (a) your use or attempted use of Content provided on the Sites or through the Courses in a manner that breaches these Terms and Conditions, (b) any information including without limitation User Content that you upload, submit, distribute or otherwise make available on the Sites or through the Courses, and (c) your breach of any law or rights of any third party.
Termination rights
You agree that UTAS, in its sole discretion may terminate your participation in the Courses and/or use of the Sites for any reason or no reason and UTAS, its affiliates and/or licensors shall have no liability to you for any such action.
Rights transfer or assignment
UTAS reserves the right to transfer or assign, in whole or in part, its rights and to delegate its obligations under these Terms and Conditions. You agree that you will not delegate, transfer or assign, by operation of law or otherwise any portion of your obligations under these Terms and Conditions without prior written consent from UTAS.
Waiver and severance of terms
A provision of these Terms and Conditions or a right created under it may not be waived or varied except by agreement in writing by the parties. A failure of a party to exercise a right arising out of these Terms and Conditions does not constitute a waiver of that right or other rights existing under these Terms and Conditions. If any provision of these Terms and Conditions is void, voidable or unenforceable but would not be void, voidable or unenforceable if it were read down or is capable of being read down, it must be read down accordingly.
Jurisdiction
These Terms and Conditions are governed by the laws of Tasmania and each party submits to the non-exclusive jurisdiction of the courts of Tasmania.
Contacting UTAS
You may contact UTAS in relation to any of your personal information collected when using UTAS MOOC websites by sending an email to mooc@utas.edu.au

Last updated: Fri, 07 Dec 2018 14:00:00 +1100

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Introduction The massive open online courses ("Courses") are offered to people worldwide who wish to benefit from the health-focussed research and education programs offered by the College of Health & Medicine at the University of Tasmania ("UTAS"). The Courses may include, without limitation, course material, chatrooms, newsgroups, bulletin boards, online forums, websites, information and/or services (collectively referred to herein as the "Content").

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Follow the link below to find CALD Dementia resources for families & professionals

https://www.dementia.org.au/resources/diversity/cald-dementia-resources-for-families-and-professionals

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This session will provide an understanding of common behaviours we see during bathing, showering, hair washing and dressing and useful tips to engage a person with dementia more successfully in these activities.

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This session will provide an understanding of common behaviours we see during bathing, showering, hair washing and dressing and useful tips to engage a person with dementia more successfully in these activities.

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https://www.dementia.org.au/sites/default/files/Perceptions_of_dementia_in_ethnic_communities_-_project_report.pdf

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South Central Ambulance Education Department

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Communicating with People Living with Dementia

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Promoting quality palliative care since 1991

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Advance Care Planning Australia - Other languages

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Advance Care Planning Australia - Other languages

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Advance Care Planning Australia acknowledges the Traditional Owners and Custodians of the land and pays respect to Elders past, present and future.

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Planning Ahead - Multicultural Resources

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Planning Ahead - Multicultural Resources

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Canberra Health Services - Advance Care Planning

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Canberra Health Services - Advance Care Planning

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The Advance Care Planning Program at Canberra Health Services can help you discuss and prepare your Advance Care Plan.

An Advance Care Plan gives you the opportunity to think about, discuss and record your choices ahead of time. If you become unable to express your choices for treatment who would you want to make decisions for you? Advance Care Planning helps your doctors, family and friends to be aware of your wishes and choices.

An Advance Care Plan ONLY comes into effect if you lose legal capacity to make decisions and express your wishes and choices about your medical treatment.

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Advance Care Planning - Canberra Health Services

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Advance Care Planning (ACP) is a series of steps you can take to help you plan for your future health care. It helps people who care for you to understand your wishes if you can no longer express them.

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YouTube clips in different languages about advance Care Planning

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Share your videos with friends, family, and the world

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Lets talk about advance care planning - 1

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Lets talk about advance care planning - 1

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MCCI (Multicultural Communities Council of Illawarra)

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Let's Talk About Advanced Care Planning 1

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Lets talk about Advance Care Planning - 2

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Lets talk about Advance Care Planning - 2

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MCCI (Multicultural Communities Council of Illawarra)

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Let's Talk About Advance Care Planning 2

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Lets talk about advance care planning - 3

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Lets talk about advance care planning - 3

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MCCI (Multicultural Communities Council of Illawarra)

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Let's Talk About Advance Care Planning 3

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Advance Care Planning Australia - The questions that matter most 

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Advance Care Planning Australia - The questions that matter most 

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What is the Aged Care Volunteer Visitors Scheme ( ACVVS).If you know of older people receiving aged care services that may be experiencing isolation and loneliness, you can contact your local ACVVS service to arrange for a volunteer to come and form connection and provide communication.

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What is the Aged Care Volunteer Visitors Scheme ( ACVVS).If you know of older people receiving aged care services that may be experiencing isolation and loneliness, you can contact your local ACVVS service to arrange for a volunteer to come and form connection and provide communication.

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Australian Government Department of Health and Aged Care

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Aged Care Volunteer Visitors Scheme (ACVVS)

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The scheme involves volunteers visiting older people to provide friendship and companionship. Find out how it works, how to become a volunteer and how to request a visit.

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About these services

The Department of Health and Aged Care is working with Icon Agency and its consortium partners to provide free translation services for eligible aged care providers across Australia.

These services enable aged care providers to communicate key written and audio/video messages to those in your care for whom English is not their preferred language. This includes older people from culturally and linguistically diverse backgrounds; First Nations Elders; and Deaf, blind, deafblind or hard of hearing older Australians.

If you, or the organisation you work for, provide aged care services and need translation services for someone in your care, we can make it simple and efficient for you.

Eligibility checklist Request a translation

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The Department of Health and Aged Care is working with Icon Agency and its consortium partners to provide free translation services for eligible aged care providers across Australia. These services enable aged care providers to communicate key written and audio/video messages to those in your care for whom English is not their preferred language.

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Communication cards

The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client's needs, etc.

The Communication Cards cover themes such as:

Food / Drink / Meals

Personal Care

Feelings / Pain

Religion / Spirituality

Sleep

Mobility Aids

Medical / Health Specialists

TV / Recreation

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The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client's needs, etc.

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Tips and hints for working with interpreters

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Tips and hints for working with interpreters

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Hints and tips for working with interpreters

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Unfortunately, no content could be found. Visit our homepage, or try a search below:

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COVID-19 (Coronavirus) and TIS National services

TIS National treats the health and wellbeing of its service providers (interpreters), clients and staff during the COVID-19 pandemic with the highest priority. We encourage our interpreters and clients to follow advice issued by the Department of Health and refer to the health department website in their state. The Department of Health provides regular detailed updates about COVIDSafe requirements. These include sanitation procedures, social distancing and the correct wearing of Personal Protective Equipment (PPE), including face coverings.

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Translating and Interpreting Service (TIS National)

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COVID-19 (Coronavirus) and TIS National services TIS National treats the health and wellbeing of its service providers (interpreters), clients and staff during the COVID-19 pandemic with the highest priority. We encourage our interpreters and clients to follow advice issued by the Department of Health and refer to the health department website in their state.

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Delivering Inclusive Aged Care - Tools and services for  
supporting diversity

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Delivering Inclusive Aged Care - Tools and services for  
supporting diversity

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Register for our free short courses. We have have a lot of different topics that can help support workers looking after older culturally and linguistically diverse people in aged care

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Multicultural Communities Council of Illawarra

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Refugee Support Services | Not For Profit Organisation | STARTTS

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STARTTS is one of the leading charities in Australia working directly with refugees & asylum seekers & supporting them to rebuild their lives. Support us!

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What is it really like to start calling Australia home? My First Year in Australia is an SBS podcast hosted by comedian and actor Suraj Kolarkar. As a youngster he migrated Down Under from India and has been obsessed with immigrant stories ever since. Join Suraj as he delves into tales from people who have found their feet in Australia, sharing their hilarious first impressions, the highs and lows of life in a new country, and the perils of the Aussie accent.

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What is it really like to start calling Australia home? My First Year in Australia is an SBS podcast hosted by comedian and actor Suraj Kolarkar. As a youngster he migrated Down Under from India and has been obsessed with immigrant stories ever since. Join Suraj as he delves into tales from people…

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Embrace Multicultural Mental Health is run by Mental Health Australia with funding provided by the Australian Government Department of Health.

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Vera - Client stories and local heritage

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Vera - Client stories and local heritage

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The Cultural Atlas is an educational resource providing comprehensive information on the cultural background of Australia’s migrant populations. The aim is to improve social cohesion and promote inclusion in an increasingly culturally diverse society.

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The Cultural Atlas team acknowledges the Traditional Owners of the lands throughout Australia on whose country we have the privilege to live and work. We pay our respects to all Aboriginal and Torres Strait Islander custodians past, present and emerging.

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The Cultural Atlas aims to inform and educate the public in cross-cultural attitudes, practices, norms, behaviours, communications and business skills

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Verification Framework

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Exploring Diversity & Wellness A Toolkit for reflective conversations

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Exploring Diversity & Wellness A Toolkit for reflective conversations

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The Exploring Diversity & Wellness toolkit has been designed to support conversations and learning opportunities to broaden the understanding of the many people we work with. This toolkit provides a foundation to explore diversity, inclusion, wellness and reablement through case studies for organisations providing Commonwealth Home Support Programme (CHSP).

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The Exploring Diversity & Wellness toolkit has been designed to support conversations and learning opportunities to broaden the understanding of the many people we work with. This toolkit provides a foundation to explore diversity, inclusion, wellness and reablement through case studies for organisations providing Commonwealth Home Support Programme (CHSP).

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How do overseas born Australia's use aged care services?

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How do overseas born Australia's use aged care services?

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Celebrating diversity in aged care workforce

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Celebrating diversity in aged care workforce

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This Monday 21 March sees the launch of a new online campaign to celebrate Australia's aged care workforce.
Called #CelebrateAgedCare, the campaign aims to provide a positive platform for staff and put the spotlight on the diversity of the workforce. Since the release of the aged care royal commission findings, the sector has received a lot of negative exposure. The campaign hopes to put more of an upbeat focus on the industry and the 300,000-or so people who keep the sector running.

Samantha Bowen

#CelebrateAgedCare is a reimagining of a 2019 campaign #CelebrateWomeninAgedCare. The new campaign has been created by Dr Tanvi Dalal, general manager of funding at Signature Care, and Samantha Bowen, founding director of the Acorn Network. Their shared passion for improving aged care in Australia and promoting diversity led them to create the #CelebrateAgedCare campaign.

"We wanted to highlight the massive diversity we have in the aged care space," Ms Bowen told Australian Ageing Agenda. "It's promoting not just women, but other people from different cultural backgrounds," added Dr Dalal.

Central to the campaign are three key messages:

In Australia, the pay of the aged care workforce is 25 per cent less than other healthcare workers in similar roles

While more than 80 per cent of the workforce in aged care are women, they are under-represented in executive roles compared to other industries

A large proportion of frontline workers are from diverse cultural backgrounds but under-represented across aged care leadership roles.

Dr Tanvi Dalal

In2020, culturally diverse staff represented 35 per cent of the direct care workforce. The majority of these - 72 per cent - are personal care workers. "We want these frontline workers to progress into leadership roles. We need to give them role models, we need to give them people that they can look up to so that they feel encouraged that they can step into that role," said Dr Dalal - who is a migrant from India in an aged care executive role.

Both Dr Dalal and Ms Bowen are hoping the #CelebrateAgedCare campaign will attract strong engagement "across all leadership levels". They want workers to share their passion for the sector and their professions. They're also keen for the campaign to generate a conversation about what needs to be improved in the sector.

"There is a federal election coming up and [the campaign] is an additional platform for people to advocate for the changes that we need to see across the entire aged care space," said Ms Bowen.

Workers are encouraged to submit profiles here and share with their colleagues to #CelebrateAgedCare.
Comment on the story below. Follow Australian Ageing Agenda on , X (Twitter) and , sign up to our twice-weekly newsletter and subscribe to our premium content or AAA magazine for the complete aged care picture.

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Celebrating diversity in aged care - Australian Ageing Agenda

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This Monday 21 March sees the launch of a new online campaign to celebrate Australia's aged care workforce called #CelebrateAgedCare

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To continue, please confirm that you’re a human (and not a spambot).

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A guide to Supporting Inclusive Workplaces in Aged Care

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A guide to Supporting Inclusive Workplaces in Aged Care

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Multicultural workers are vital for aged care providers to support older Australians. Every day, they provide quality care throughout the aged care sector in a wide range of roles, supporting the wellbeing of older people. Their diverse backgrounds and experiences enrich the care environment, fostering a deeper understanding and connection with residents from various cultural backgrounds. This diversity contributes to culturally sensitive and respectful care.

"The Diverse Workforce - A Guide to Supporting Inclusive Workplaces in Aged Care" was developed to provide aged care service providers with practical information to ensure the workplace is safe, inclusive, and free from racism and discrimination for all workers. It emphasises the importance of creating a welcoming environment where all employees feel valued and respected, thereby improving job satisfaction, retention, and the overall quality of care for older Australians.

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Safe Work Australia acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.

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WHO fact sheet on mental health covering risks and protective factors, promotion and prevention, care and treatment, and WHO’s work in this area.

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Bridging Cultures: This book is intended to enhance the readers’ understanding of the cultural diversity of many people seeking aged care services or who are currently receiving services from aged care service providers in Australia.

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Multicultural Seniors Guide - Go onto the MCCI website - https://www.mcci.org.au/diversity-and-inclusion/resources/ to find this guide in other translated languages

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Multicultural Seniors Guide - Go onto the MCCI website - https://www.mcci.org.au/diversity-and-inclusion/resources/ to find this guide in other translated languages

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Multicultural Seniors Information Guide: A guide to government funded services you can access to support you to live well. Translated to Arabic, Burmese, Croatian, Greek, Korean, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Turkish, Ukrainian, Vietnamese, Italian, Macedonian and Chinese (simplified)

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10 Questions to ask in aged care - Translated pamphlets

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10 Questions to ask in aged care - Translated pamphlets

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Use 10 Questions leaflets to make sure you ask the right questions about residential aged care.

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Transcultural Mental health Line - 1800 648 911

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Transcultural Mental health Line - 1800 648 911

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The Transcultural Mental Health Line is a telephone service that supports people who live in NSW and who are from culturally and linguistically diverse communities.

The Line is open from Monday to Friday between 9:00 am and 4:30 pm.

Call the Transcultural Mental Health Line on 1800 648 911.

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Settlement Engagement and Transition Support program (SETS)

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Settlement Engagement and Transition Support program (SETS)

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MCCI have the SETS programme

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Find out about Australian visas, immigration and citizenship.

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Aged Care Quality & Safety Commission - Translated flyer

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Aged Care Quality & Safety Commission - Translated flyer

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These resources have been designed by one of the show’s experts, Change Care Consultant and Occupational Therapist Elizabeth Oliver, to give you a better understanding of the positive steps taken during the series to work towards improvements for residents and staff. Each topic has a video and informational PDF explaining how the experiment was executed and what it takes to implement this kind of change.

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In Maggie Beer’s Big Mission Australia’s food icon, Maggie Beer, leads an ambitious world first social experiment to transform the meals and dining experience at an aged care home.

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Summary of our Multicultural Australia

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Data for 30 variables, covering topics for 128 different LGAs within NSW, the whole of NSW and Greater Sydney & Rest of NSW.

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Apply for a Mobility Parking Scheme Permit

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Apply for a Mobility Parking Scheme Permit

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Introduction

If your organisation operates in NSW and transports people with a disability, you can apply for a Mobility Parking Scheme permit.

The permit allows you to park in disability parking spaces and access some parking concessions.

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Apply for a Mobility Parking Scheme permit (organisation)

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Your organisation can apply for a Mobility Parking Scheme permit if it operates within NSW and provides transport to people eligible under the NSW Mobility...

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New Rights-Based Aged Care Act - FACT SHEET

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New Rights-Based Aged Care Act - FACT SHEET

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The new Aged Care Act will put the rights of older people first. It includes a Statement of Rights for older people accessing aged care services. This fact sheet is a plain language summary of those right

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From COTA NT - A Home Care Package can ensure you receive the services and support you need. Before you sign a Contract with a Service Provider for the supply of Home Care Services, it is essential that you are aware of your rights and responsibilities. Before you sign any contract, you have rights.

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COTA NT | Voice for Territory Seniors | Northern Territory seniors advocacy and not for profit organisation

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Aged Care Contract Checklists All Languages | COTA NT | Voice for Territory Seniors

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Aged care contract checklists - all languages A Home Care Package can ensure you receive the services and support you need. Before you sign a Contract with a Service Provider for the supply of Home Care Services, it is essential that you are aware of your rights and responsibilities. Before you sign any contract, you have rights. An Aged

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The U & Me online short-film project celebrates aims to celebrate our multicultural society through the lens of positive friendship stories between people who are very different. The project was short-listed as a finalist in the Australian Human Rights Awards, 2018.

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The U & Me online short-film project celebrates aims to celebrate our multicultural society through the lens of positive friendship stories between people who are very different. The project was short-listed as a finalist in the Australian Human Rights Awards, 2018. The six most recent films (funded through a Fostering Integration Grant from DoHA), were … Continue reading “U & Me”

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Live Up - LiveUp is powered by a not-for-profit that is funded by the Australian Government. We're focused on helping people stay independent through healthy ageing.

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Live Up - LiveUp is powered by a not-for-profit that is funded by the Australian Government. We're focused on helping people stay independent through healthy ageing.

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Welcome to the Upside of Ageing | LiveUp

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Perspectives of people receiving care and services: What does good look like?

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Aged Care Quality and Safety Commission Videos

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Aged Care Quality and Safety Commission Videos

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8 short videos giving the perspective of care

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Perspectives of people receiving care and services: What does good look like?

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Share your videos with friends, family, and the world

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Training programs from across the sector

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Training programs from across the sector

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Training programs from across the sector

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See below links to training programs and professional development available across the sector Cross-Cultural Care Program for Aged Care Staff This free online training program was developed ...

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Read the articles in this edition covering the COVID-19 response, mental health, HIV- related stigma and discrimination and other health issues. Know more of the success stories of multicultural health services, together with many examples of good practice. Learn of our important new initiative-the Australian Multicultural Health Collaborative.

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Read the articles in this edition covering the COVID-19 response, mental health, HIV- related stigma and discrimination and other health issues. Know more of the success stories of multicultural health services, together with many examples of good practice. Learn of our important new initiative-the Australian Multicultural Health Collaborative.

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Inclusive Service Standards video (FULL VERSION)

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Actions to support older CALD people: A guide for Aged Care Providers

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Actions to support older CALD people: A guide for Aged Care Providers

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Actions to support older CALD people: A guide for Aged Care Providers

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A service provider has been appointed to support the provision of multicultural services for the Office of Responsible Gambling's flagship GambleAware program.

Western Sydney Local Health District (WSLHD) will be working with GambleAware Providers to deliver culturally appropriate counselling and support services from 1 January 2022 for people experiencing gambling harm across NSW's diverse communities.

WSLHD have more than 20 years' experience delivering multicultural services through the Transcultural Mental Health Centre and previously operated the state wide Multicultural Problem Gambling Service.

WSLHD Chief Executive Graeme Loy said, "We're looking forward to working with all GambleAware Providers across NSW to build capacity to support multicultural communities and deliver culturally appropriate services."

"Our goal is to ensure that anyone who needs help can speak to someone in the language they are most comfortable with, and who understands both their culture and community."

The GambleAware multicultural service complements the NSW Government's broader GambleAware program, which provides free and confidential counselling to anyone in NSW experiencing gambling harm.

The new multicultural service will start on 1 January 2022 and will undertake a range of activities, including:

working with GambleAware Providers to increase cultural capability and deliver culturally responsive service

fostering connections between multicultural services and GambleAware Providers in each region

partnering with GambleAware providers to deliver tailored community education and awareness activities for multicultural communities

providing counselling and support for clients who are experiencing gambling harm in over 40 community languages, where a GambleAware provider is unable to provide support in that language.

Office of Responsible Gambling Director Natalie Wright said that issues with gambling affect all communities in NSW, particularly those from culturally diverse backgrounds, and everyone should be supported when facing gambling harm.

"It's important that our services can reach everyone who needs them," said Ms Wright.

"No matter your background, you are able to access appropriate support in the language and setting that best suits you."

Research funded by the Office of Responsible Gambling found culturally and linguistically diverse (CALD) communities are vulnerable to increased risks of gambling related harm. Individuals from these communities tend to participate in gambling less than the overall population but, when they do, are more likely to experience problems.

Intersecting factors can also combine to generate higher incidence of gambling harm in CALD communities. For example: different beliefs about luck and chance; migration stressors; issues around stigma and shame; and lower rates of people seeking treatment.

Mr Loy said "Given these vulnerabilities, this partnership is a great opportunity to connect multicultural communities across NSW with vital support services."

To learn more about GambleAware, visit gambleaware.nsw.gov.au.

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Sound Cloud - Recordings in multiple languages

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MCCI

Illawarra & ACT

Established in 1975, the Multicultural Communities Council of Illawarra delivers services to and represents the interests of people from culturally and linguistically diverse backgrounds (CALD) in the Illawarra, ACT and Queanbeyan.

MCCI's tracks

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Established in 1975, the Multicultural Communities Council of Illawarra delivers services to and represents the interests of people from culturally and linguistically diverse backgrounds (CALD) in the Illawarra, ACT and Queanbeyan.

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Communication cards

The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client's needs, etc.

The Communication Cards cover themes such as:

Food / Drink / Meals

Personal Care

Feelings / Pain

Religion / Spirituality

Sleep

Mobility Aids

Medical / Health Specialists

TV / Recreation

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The Communication Cards depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify a client's needs, etc.

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Care & Support - Mental Health Resource from the Human Services Skills Organisation (HSSO)

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Care & Support - Mental Health Resource from the Human Services Skills Organisation (HSSO)

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"In trauma-informed services, trauma survivors are seen as unique individuals who have experienced extremely abnormal situations and have managed as best they could". (Dr Cathy Kezelman)

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Home - Phoenix Australia

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PROFESSOR DAVID FORBES, DIRECTOR OF PHOENIX AUSTRALIA

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Phoenix Australia is the national centre of excellence in posttraumatic mental health. We understand trauma and renew lives.