# data[].attributes.body
Business
- A formal organization whose aim is to produce products and provide services for profit.

ii. Business processes
- Activities that needs to do to perform a business.

iii. Interorganizational system
- System that share information between organization

iv. Collaboration
- Working with others to achieve shared and explicit goals.

v. Knowledge workers
- Design products or services and create new knowledge for the firm.

vi. Data workers
- Assist with administrative work at all levels of the firm.

# data[].attributes.body
BPM is an approach to business which aims to continuously improve and manage business processes. BPR is a more radical approach to rethinking and redesigning business processes in order to improve cost, quality and service, and to maximise the benefits of IT.

# data[].attributes.body
Business careers in accounting, finance, marketing, operations management, management and human resources, and information systems all will need an understanding of how info. systems help firms achieve major business objectives; an appreciation of the central role of database; skills in info analysis and business intelligence; sensitivity to the ethical, social, and legal issues raised by systems; and the ability to work with technology specialists and other business professionals in designing and building systems.

# data[].attributes.body
Technology problem: Insufficient or aging hardware

·         Step 1: Problem identification

o   Insufficient or aging hardware

·         Step 2: Solution design

o   Buy an additional hardware to cater insufficient hardware

o   Buy a new hardware to replace aging hardware

o   Upgrade the aging hardware by replacing the aging part

·         Step 3: Solution evaluation and choice

o   Cost/budget/time/resources to be consider for purchasing, replacing or upgrading the hardware

·         Step 4: Implementation

o   Add the new hardware

o   Replace / upgrade the aging hardware

# data[].attributes.body
Business Process Management
-Automates and reuses the existing processes
-Risk is low
-Change is continuous
-Time taken for implementation is comparatively less
-Business and IT collaboration is must
-Less expensive

Business Process Reengineering
-Recreates processes from the scratch
-Risk is high
-One big and radical change is done
-It takes lot of time to be implemented
-Business and IT collaboration is optional
-More expensive

# data[].attributes.body
Centralized - systems development and operations occur at the domestic home

base

Decentralized - each foreign unit designs its own, totally unique solutions and

systems

Duplicated - systems development occurs totally at the home base, but operations

are handed over to autonomous units in foreign locations

Networked - systems development and operations occur in an integrated manner

across all units

# data[].attributes.body
One use of information technology in these synergy situations is to tie together the operations of disparate business units so that they can act as a whole.
Information systems would help the merged compa- nies consolidate operations, lower retailing costs, and increase cross-marketing of financial products.

Any information system that encourages the sharing of knowledge across business units enhances competency. Such systems might encourage or enhance existing competencies and help employees become aware of new external knowledge; such systems might also help a business leverage existing competencies to related markets.

Internet sites can be used by firms to build communities of users—like-minded customers who want to share their experiences. This builds customer loyalty and enjoyment, and builds unique ties to customers. Network economics also provides strategic benefits to commercial software vendors. The value of their software and complementary software products increases as more people use them, and there is a larger installed base to justify continued use of the product and vendor support.

# data[].attributes.body
Benchmarking involves comparing the efficiency and effectiveness of your business processes against strict standards and then measuring performance against those standards. Industry best practices are usually identified by consulting companies, research organizations, government agencies, and industry associations as the most successful solutions or problem-solving methods for consistently and effectively achieving a business objective.

# data[].attributes.body
Software engineer. Software engineers do not actually design devices,they create new programming languages and operating systems, working at the lowest levels of the hardware to develop new kinds of software to run on the hardware.

# data[].attributes.body
People problem
1)Lack of employee support and participation
2)Manager give the employee some challenges
3)Manager inform the employees there is a bonus
4)Manager need to communicate with the employees

Organizational problem
1)Unsupportive culture and attitudes
2)learn the culture
3)learn to respect other attitude
4)respect other cultures

# data[].attributes.body
Data - ticket sold, movie list, seat number and time.
Information - total ticket sold based on movie, day or week.

# data[].attributes.body
People
-lack of it skill
-provide a training
-provide the budget for the training
-conduct training and get the feedback from staff

# data[].attributes.body
Technology
-Slow internet connection
-improve Wi-Fi speed
-provide cost or budget
-add a new infrastructure

# data[].attributes.body
Question 4

-The difference between information Systems and information Technology is that information systems incorporates the technology, People and professed involved With information.But For The IT is to Design And implementation Of The information,or data,within The information System.
-While IT and IS working with others, IS professionals are typically More integrated in using technology and other systems to accomplish business objectives.Then  IT professionals, are More focused on The machines And hardware And software systems.

Functions Of IS
• Input
•Output
•Processing
•Feedback

# data[].attributes.body
GAN MAN YEE 1181201341
Information technology is the hardware and software a business uses to achieve objectives. For example, wifi structure/speed, internet, pc, desktop, browser such as Google chrome.

Information system is the interrelated components that manage information. The function of information system is to :
• support decision making and control
• help with analysis, visualization, and product creation.
For example, campsys is using information system to see students result which has analyse students result in Graph/group & also control students attendance rate.

# data[].attributes.body
1181201609 ANG MEI YING
Definition：related tasks and behaviours for accomplishing work

MMU business process：
- process of billing
- process of student attendance
- hiring and recruiting employees
- process of teaching and learning
- filing process of student information
- register for subjects
- process of baring
- process of new students

# data[].attributes.body
QUESTION 1
........................

Operational excellence is to make the operation more simplified.
- To Improve Communication to supplier and customer.
-To Simplified the process.
-To enabling technological innovations.
-Also to minimize the branches ,warehouse.
-Better streamlining distribution.

# data[].attributes.body
Business seek to achieve operational excellence in order to improve their efficiency of their operations and achieve higher profit. Information system improves management within an organisation by increasing the efficiency of the communication between manager and employees.

# data[].attributes.body
1181201341
GAN MAN YEE
Q1)

Operational excellence is the simplified process to make the operation more excellence by
• improving communication to the supplier or customer
• enabling technological innovation
• minimize warehouse to eliminate cost and improve in their online system
• improve better streamlining distribution

# data[].attributes.body
List all business processes that used IS which you see in MMU? e.g : Students Enrollment?

# data[].attributes.body
How use IS to achieve?

# data[].attributes.body
define
examples?