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STEP A  - 5 min
REMEMBER & REVIEW the process you went through during the last 3 days, review the Presentation and the Feedback.

RELATE to what roles you took and how you felt.

REFLECT on what you have learned and write down in the columns in this Padlet:
1. What we did well
2. What could be improved
3. What I will do differently going forward

STEP B  - 15 min
Share with your team.

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The ability to explore all potential using the new technique.
Team work is excellent.

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- Great teamwork!
- We generated ideas through constructive discussions and interactions.
- We were open to each other's suggestions and feedback.
- We were bold to work on this idea that's new to all of us and not related to our current daily work.

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- Great team work
- Building ideas by every one

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Worked under time pressure.

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Managed to put in an interesting storyline to capture the audience which leads to higher acceptance of the idea.

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Have very challenging biz idea for Jardine to think about - healthcare direction, already create the cross BUs cooperation idea

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1. Importance working in team - capture different ideas, experiences and perspectives, then pivot the idea. Most importantly get feedback from your customers!

2. The experience (and new experiences we can offer & the articulation of it & focus on how we can monetize)

3. Think hard on who our cookie monster is - & what pain points are we addressing. What is our differentiator

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Able to analyse diverse set of ideas, filter and refine into more practical and executable concept through a constructive approach.

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- Good team dynamics that we can freely discuss our ideas and get timely feedback
- We really think outside of our existing boxes and come out with a new business idea that we believe will be an opportunity for the Group, leveraging the strengths we have already

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We cystalised our ideas into a clear direction with an identifiable product to move forward. We then aligned  it to the Group direction. The weakness of the Jardines group because our USP of the team

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As a team we agreed to a common idea in a quick time. Use of digital tools like google to google helped us to drive our idea. Reaching out to some real people to vote helped a lot of boost the confidence.

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Great consensus within the team and willing to share the idea for discussion

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Great teamwork and we did question our hypothesis and amended it and moved forward

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Great teamwork and we did question our hypothesis and amended it and moved forward

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We piece our idea together with input from different individuals

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More targeted feedback from targeted personas.

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Took courage to do iteration

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Together, formulated an idea that we believe would work. Learnt from team members.

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Sufficient research data to support for the validity of our theme and be transparent to whole team

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Time management

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Quick ice-breaking within the team.

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Concept! On arriving at the final idea, we took each and everyone's suggestions and thoughts and not just following a single person's opinion.

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We did a very clear story-telling, from the need to the personalised outcome from the customer.

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Great team work, we leverage on everyone's knowledge and strength to put together a good 5-min (on the dot) presentation.

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will be more team work in presentation and Q&A section next time to let the panel understand and buy in our plan

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getting into more details and working up a few prototypes/ examples

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Researches to validate the idea

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Opportunity to spend more time on expanding the concept to a more complete business proposal.

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Could provide more details on resource needed and revenue generated if more time is allowed

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Could provide more details on resource needed and revenue generated if more time is allowed

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Start with a customer segment that we are in personally so there is no need to project the customer's thoughts and behaviour.

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More attractive presentation

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Focus with cookie monster

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Spend more time on the external engagement and less time on the quick and dirty solution.

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Great Team work, and we value all the ideas being that being brought up, and we were able to define an everyday struggle from almost everyone, and pivot around it.

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The differentiation with existing technologies and competitors - what is Unique?

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We should build on personalisation and bring out clearly in the pitch.

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Analyse deeper and sharpen the idea/concept

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address the concern in the beginning rather wait for the questions pop up

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Our presentation. Style and execution could have been better to bring across the emotive aspect of the need.

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Need more specific and narrow down the idea

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team work

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Do more study on how many cookie monsters, and what do they really need.

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Be specific and direct

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Get everyone involved in the presentation

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Test the idea more carefully and elaborate clearly

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more deliberation and customer feelings discussions

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More examples on how we can create a more personalize experience for each person

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We've done well but maybe more clear on roles and responsibilities

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We've done well but maybe more clear on roles and responsibilities

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To be more systematic and structured when building on a new idea

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Focus more on customer proposition, with research and consultation to validate hypothesis

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Better manage the time

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- More practice on the script before presenting
- A direct approach on what we would want to do and how do we achieve it (such as joint venture and concierge idea)
- Better time management  (presentation/preparation work)
- Get better home office equipment!

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divide work and then consolidate later

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- Stick to the focus on WHY throughout the process
- with good team work

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Focus on critical features that answers directly to the pain point.  Be focused, quick, and not worry about completeness, and then iterate to refine along the way. Speed to test and learn is important.

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I think we could have put some more efforts on the statistics of the business model to support our idea.

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- We could have sold more on the big idea and concept instead of going into the details during the presentation.

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more research and validation

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Role I took : Encouraged divergent views and generated ideas.

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Build-up concrete examples to illustrate the ideas

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We should have emphasized on the fact we would be working with a JV partner specializing in healthcare.

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Really think hard who are the cookie monster.

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There was some doubts in the mind of stakeholders, next time more specific, and with some more e.g.
Some more exciting pictures or video to touch the feelings of the stakeholders and create curiosity to express.

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Do a POC / Survey to test what reaction we would get

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Focus on the needs of the persona and find ways to personalize her experience

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Forget about "revenue stream" in the first place but focus on "real" consumers needs.

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Team work

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Quick ice-breaking within the team. it was great to keep it fun during brainstorming and discussion.

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- Better presentation team-work preparation (such as team members will assist on clarifying the questions - I guess it'll be easier to be done in a physical environment)
- Spend little time on fully elaborating the persona, but to dive into the idea and concept we will try to do

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Time management

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To encourage more ideas sharing and more division of tasks.

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The content or our direction should focus more on personalization, which is knowing and meeting the individual needs, instead of a general common display board

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Do research test the idea. Continue to be a facilitator yet try to drive the process. Keep up the fun momentum.

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Consider the competition of our solution - the stuff the pax do currently inside the elevator, and think how might we give them more than they currently have. Then instead of coming up the content on our own, we do more extensive research on what pax would really like to experience given they have the opportunities to have this 4D experience.

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To find out more viewpoint from a customer perspective, so see their real need.