# data[].attributes.body
For you personally?

For your team?

Collaboration with other teams?

Technology?

# data[].attributes.body
To those accessing the service

# data[].attributes.body
From your experience of the service

# data[].attributes.body
For you personally?

For your team?

Collaboration with other teams?

Technology?

# data[].attributes.body
Internal and external

# data[].attributes.body
The positive and negative

# data[].attributes.body
Which differs from those pre Covid?

# data[].attributes.body
What methods of communication are used?

# data[].attributes.body
Victims, perpetrators of antisocial behavior

# data[].attributes.body
External agency - Dorset Police; drug and alcohol; homelessness; housing; housing providers; environmental protection; licencing; highways

# data[].attributes.headline
Office of the Police and Crime commisioner

# data[].attributes.subject
Office of the Police and Crime commisioner

# data[].attributes.headline
Charities - Victim support - those who support homelessness

# data[].attributes.subject
Charities - Victim support - those who support homelessness

# data[].attributes.headline
Groups representing members of the public

# data[].attributes.subject
Groups representing members of the public

# data[].attributes.headline
national and internals attendees of events

# data[].attributes.subject
national and internals attendees of events

# data[].attributes.body
Case conferences etc

# data[].attributes.headline
formal interventions (fixed penalty notice; CPNs - legal route)

# data[].attributes.subject
formal interventions (fixed penalty notice; CPNs - legal route)

# data[].attributes.body
getting out in the community again
Important for dealing with antiscocial behavior

# data[].attributes.body
Don't even contain a direct telephone number - remove barriers
& signpost

# data[].attributes.headline
Improve initial interface to be able to interact with use with ease

# data[].attributes.subject
Improve initial interface to be able to interact with use with ease

# data[].attributes.body
information entered into the website through directly to our systems -

# data[].attributes.headline
train the customer services operators better

# data[].attributes.subject
train the customer services operators better

# data[].attributes.body
just because its got licencing in the name doesn't mean we do it

# data[].attributes.headline
3rd party access to information / applications

# data[].attributes.subject
3rd party access to information / applications

# data[].attributes.headline
back office - one system to share data between the service

# data[].attributes.subject
back office - one system to share data between the service

# data[].attributes.headline
remove the area question within the website before they can progress

# data[].attributes.subject
remove the area question within the website before they can progress

# data[].attributes.headline
Ability to use text messaging for reminders

# data[].attributes.subject
Ability to use text messaging for reminders

# data[].attributes.body
Use a translating service - £50 per letter to change the language

# data[].attributes.body
works quite well

# data[].attributes.body
can refer and saves a lot of time internally and externally

# data[].attributes.headline
Collab between the different teams - some cross over work working well

# data[].attributes.subject
Collab between the different teams - some cross over work working well

# data[].attributes.body
have access to the multiple systems

# data[].attributes.body
pandemic

# data[].attributes.body
more people to ask
more options for cover

# data[].attributes.body
example groups not having to drive to a location etc remove delay

# data[].attributes.body
handoffs working well

# data[].attributes.headline
customer able to see easily the progress of their application

# data[].attributes.subject
customer able to see easily the progress of their application

# data[].attributes.headline
Collab across Council Teams (Harmonious)

# data[].attributes.subject
Collab across Council Teams (Harmonious)

# data[].attributes.body
unitary has helped

# data[].attributes.body
within council
external partners

# data[].attributes.body
some systems based on places not people - this works well for people based issues