# data[].attributes.body
How well trained are they?

# data[].attributes.headline
Misunderstandings - for example, language barriers

# data[].attributes.subject
Misunderstandings - for example, language barriers

# data[].attributes.body
Interpreters, hearing problems, existing mental health problems, knowledge about caller's medical history, (health) literacy

# data[].attributes.body
Relative to attendance at A&E

# data[].attributes.headline
Are symptoms alleviated? Are you feeling better?

# data[].attributes.subject
Are symptoms alleviated? Are you feeling better?

# data[].attributes.headline
Does it work? Does people have confidence?

# data[].attributes.subject
Does it work? Does people have confidence?

# data[].attributes.headline
Which outcomes are most important to you?

# data[].attributes.subject
Which outcomes are most important to you?

# data[].attributes.body
Pick the top 6

# data[].attributes.headline
15. Number of calls handled by telephone advice only

# data[].attributes.subject
15. Number of calls handled by telephone advice only

# data[].attributes.body
Are they being truthful?

# data[].attributes.body
Spans across all of them