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https://youtu.be/jo62IeZN1iY

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question & answer of case study (interview)

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question & answer of case study (interview)

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As our internship has changed to write a case study, we conducted an online interview with the HR of Sri Juliana through email.

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MCO- Surat Pengesahan (Sri Juliana Sdn Bhd)

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Taking photos group of bikers 🏍

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We clean all the area of Villa & homestay as the preparation before the guest check-in.

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Clean up after the guest having breakfast

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Taking photos in front of office as it’s a full house and I be sat at the front office 🧕🏻

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Today as guest request the extra bed, we learn how to prepare it 😊💪🏻

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Full house equal to lot of job to do.

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Day 13

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Making sure all of the things prepared ✅

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view of the Brinchang city.

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Sri Juliana Chalet have a private toilet in every bedroom

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Sri Juliana Villa, Chalet and homestay 🏘

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Sri Juliana Villa, Chalet and homestay 🏘

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Day 11

Today we go downstairs areas, which located the homestay and villa. As the homestay is already book by guests for family day at 29/2/2020 so we clean up one big house 💪🏻

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Recognise all the bills to the file, and structure the check in registration paper to the specific year, months and date. Match with all the bills to make sure that the data base customers are recorded 🌸

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As me and my family come early to Cameron highlands i started to learn on how to make a payment bill and the registration records 🍄

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Day 9

After a long holiday trip it’s time to clean all area at Sri Juliana Chalet 🌤

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It’s me and my friend taking photo at the front office counter

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Day 5 - 8 (Thursday- Sunday)

Happy to say that it’s a short trip holiday with Sri Juliana team. We also have a chance to visit one of the successful businessman/ entrepreneur  in Terengganu Mr, Anuar the owner of Asians diverse and equipment 🛥

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Day 3

After all the guests check out, it’s time to cleaning all the rooms. My housekeeping job started. From the video, we can see that the manager are help us on how to clean the room, toilet, do the bed sheets. As the manager also there, to monitor our job 🌟

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Day 4

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Day 2

Our supervisor/ assistant manager shows us on how to make the bed sheets and clean the rooms 🔥

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Day 1

As I started my first day for my internship the room is full house booked. Family and bikers are the mostly the guests for Sri Juliana Chalet. I learn about the front office job scope and also shows the guest where is the room. So before the check in time, which is 2 pm i double check all the rooms to make sure everything is prepared 🌷