# data[].attributes.headline
I will let students and parents know from the Welcome Call that communication is  extremely important and that we are in this together. That I am just a phone call, email or text away for the much needed help. 

# data[].attributes.subject
I will let students and parents know from the Welcome Call that communication is  extremely important and that we are in this together. That I am just a phone call, email or text away for the much needed help. 

# data[].attributes.body
Here is some good customer service that I would like to share.
1- Be available for the student and others.
2- Be a good listener.
3- Practicing empathy, compassion.
4- Be aware of the tone of voice and attitude bring when communicating with others.
5- Share kindness

# data[].attributes.body
It's important to monitor students' progress so that we can intervene early and support our students learning.  I plan to do this in as proactive a manner as possible and through good communication with students and families.

# data[].attributes.body
It's important to monitor students because in this style of learning format. It's easy for students to fall behind. My hope and desire is to be able through my grading, calls, and inbox messages, to keep up with my students. every 3-4 days. My dedicated IRLA/DBA time every other week will be that scheduled "face to face".

# data[].attributes.body
It’s important to monitor students because in this learning format it’s easy for them to fall behind. My hope and desire is to be able through my grading, calls, and inbox messages to keep up with my students every 3-4 days. But my dedicated ILRA/DBA time every other week will be that scheduled “face to face”.

# data[].attributes.body
I will be kind, caring, and give my families grace throughout the year.

# data[].attributes.body
I will work with families to have rich conversations about their learners. I will be an active listener and take careful note to what they share.

# data[].attributes.body
I will start the year by building relationships with my students and their families. I will use that knowledge to create connections with them that last throughout the year. I will communicate regularly with students and families, as well, and create schedules that work for all of my learners.

# data[].attributes.body
I will be a compassionate and reflective listener, stay positive, and smile even if they can't see me.

# data[].attributes.headline
Chris Wilk- being understanding and returning/answering emails in a timely manner

# data[].attributes.subject
Chris Wilk- being understanding and returning/answering emails in a timely manner

# data[].attributes.headline
I will make sure that I am flexible for my families and have time available for them. In addition, I will build relationships with both my students and parents. 

# data[].attributes.subject
I will make sure that I am flexible for my families and have time available for them. In addition, I will build relationships with both my students and parents. 

# data[].attributes.headline
I let my families know that I am flexible to their needs. I understand that some families work nights and shift work and i do not want that to be a barrier!

# data[].attributes.subject
I let my families know that I am flexible to their needs. I understand that some families work nights and shift work and i do not want that to be a barrier!

# data[].attributes.headline
Being kind and understanding and always offer to help solve the problem or issue no matter what the issue.

# data[].attributes.subject
Being kind and understanding and always offer to help solve the problem or issue no matter what the issue.

# data[].attributes.headline
By giving support, feedback, encouragement and be compassionate with my students.  Be sure to be in constant communication with my students and parents to keep a positive relationship to follow my students progress and celebrate with them their success. 

# data[].attributes.subject
By giving support, feedback, encouragement and be compassionate with my students.  Be sure to be in constant communication with my students and parents to keep a positive relationship to follow my students progress and celebrate with them their success. 

# data[].attributes.headline
I think the best way to give customer service is by being genuine and transparent.  Be reflective in you communication so the families know you are listening and show compassion so they know you care.

# data[].attributes.subject
I think the best way to give customer service is by being genuine and transparent.  Be reflective in you communication so the families know you are listening and show compassion so they know you care.

# data[].attributes.headline
By giving our parents and students the excellent customer service, compassion, understanding and help that all of us desire when working with an organization.

# data[].attributes.subject
By giving our parents and students the excellent customer service, compassion, understanding and help that all of us desire when working with an organization.

# data[].attributes.headline
Conveying compassion in all student/parent interactions. 

# data[].attributes.subject
Conveying compassion in all student/parent interactions. 

# data[].attributes.headline
Building positive relationships with students often determines how well they will do in your course. Smile when you text, type or call. It will help you to think more positively.

# data[].attributes.subject
Building positive relationships with students often determines how well they will do in your course. Smile when you text, type or call. It will help you to think more positively.

# data[].attributes.body
My goal this year is to add more ways to get to know my students, like a "Share a pet picture" day or fun things like that. I'm also working on improving my communication and grading response times.

# data[].attributes.headline
Smile, smile, and... smile - with your parents and your students!

# data[].attributes.subject
Smile, smile, and... smile - with your parents and your students!

# data[].attributes.headline
I believe we should all show a bit of compassion this year with everything that is happening. Building a good rapport with students and staff and letting them know that we are all in this together will show empathy and show that we are all humans. Being available not only academically but emotionally as well will be a great service that I will provide to our ninja families this year. 

# data[].attributes.subject
I believe we should all show a bit of compassion this year with everything that is happening. Building a good rapport with students and staff and letting them know that we are all in this together will show empathy and show that we are all humans. Being available not only academically but emotionally as well will be a great service that I will provide to our ninja families this year. 

# data[].attributes.headline
By being available and by giving quick knowledgeable responses.

# data[].attributes.subject
By being available and by giving quick knowledgeable responses.

# data[].attributes.body
By greeting them and showing respect.

# data[].attributes.headline
It's critical that you animate and smile while speaking with students and parents, they can tell.  Creating, building and maintaining relationships can be very rewarding by virtue of acceptable student progress and high engagement.  It's all about the students and their success or compassionate alternatives if success is not feasible for the time being. 

# data[].attributes.subject
It's critical that you animate and smile while speaking with students and parents, they can tell.  Creating, building and maintaining relationships can be very rewarding by virtue of acceptable student progress and high engagement.  It's all about the students and their success or compassionate alternatives if success is not feasible for the time being. 

# data[].attributes.body
Really listening to the students and what is going on in their lives to offer support when I can.

# data[].attributes.body
I will focus on building and maintaining strong relationships with families. I will also make these courses as fun and engaging as possible while providing students an opportunity to grow within their own creative interests. This included asking open ended questions like" What would you like to learn more about and what would you like to improve on?"

# data[].attributes.headline
I will try to return communication in a timely manner so families feel like they are a priority.

# data[].attributes.subject
I will try to return communication in a timely manner so families feel like they are a priority.

# data[].attributes.body
Smile when talking, especially on the phone! Building relationships with my students and parents. Making sure they all feel comfortable asking questions by always offering help and thanking them for reaching out.

# data[].attributes.headline
Focus on open conversations, being approachable, offering support even when not asked, smiling when speaking, asking questions to seek out potential barriers 

# data[].attributes.subject
Focus on open conversations, being approachable, offering support even when not asked, smiling when speaking, asking questions to seek out potential barriers 

# data[].attributes.body
Focus on kindness, grace & understanding when speaking with students. Smile!

# data[].attributes.body
I will work hard to make each student feel like they are important to me by making notes during on conferences.  Building strong relationships is important and will allow our students and families to know we care.

# data[].attributes.body
I will work to establish and maintain a friendly rapport with students and their families. I will smile when I talk and will do my best to stay positive.

# data[].attributes.body
I will get to know my students and establish relationships with their families.  I will respond to questions in a timely manner and provide positive feedback that encourages and motivates.

# data[].attributes.body
I will be the best me I can be and I will be there for anyone who needs me!

# data[].attributes.body
By personalizing my responses to students and contacting parents A kind caring and professional manner

# data[].attributes.headline
I'll personalize my contacts and be approachable. I will smile on the phone!

# data[].attributes.subject
I'll personalize my contacts and be approachable. I will smile on the phone!

# data[].attributes.headline
by trying to reach out to parents and students when a problem is minor and preventing it from becoming a big problem. 

# data[].attributes.subject
by trying to reach out to parents and students when a problem is minor and preventing it from becoming a big problem. 

# data[].attributes.body
I will be sure to have clear expectations. I will always listen and be empathetic. I will stay positive and helpful. If I don’t know the answer I will be sure to find out for them. I will also be quick to respond.

# data[].attributes.body
I will have positive, helpful and open communication with my families so that they feel comfortable communicating with me.

# data[].attributes.headline
I will have consistent communication with my families, have clear expectations, and flexibility with the families.

# data[].attributes.subject
I will have consistent communication with my families, have clear expectations, and flexibility with the families.

# data[].attributes.body
- E.Velasquez

# data[].attributes.headline
I think that I can provide communication and a variety of customer service.

# data[].attributes.subject
I think that I can provide communication and a variety of customer service.

# data[].attributes.headline
Chocolate Drizzle and listen attentively!  

# data[].attributes.subject
Chocolate Drizzle and listen attentively!  

# data[].attributes.headline
I will be proactive in getting out info.

# data[].attributes.subject
I will be proactive in getting out info.

# data[].attributes.body
-Wooles

# data[].attributes.body
I will provide clear and consistent communication, flexibility to families and use positive language.

# data[].attributes.body
Linda Bigelow
I will provide excellent customer service to students and families by keeping in contact and keeping grading up-to-date. I will ask questions when I need to with genuine sincerity and I will be a good listener.

# data[].attributes.body
I will provide excellent customer service to our students and families by keeping them up to date with grades and phone calls.

# data[].attributes.body
1.Clear Communication
2. Listening Skills
3. Positive Attitude
5. Empathy
6. Self Control
7. Assertiveness
8. Sense of Humor
9. Conflict Resolution
10. Depersonalization (Don't take things personal)

# data[].attributes.headline
Being attentive, caring and understanding.

# data[].attributes.subject
Being attentive, caring and understanding.

# data[].attributes.headline
Tina Wallace. Provide consistent communication. 

# data[].attributes.subject
Tina Wallace. Provide consistent communication. 

# data[].attributes.body
I will let my students know that I can offer them support whenever they need it. All they have to do is reach out and I am here for them. I will be a good listener and try to anticipate their needs.

# data[].attributes.headline
Lisa Steers-I will take the time to get to know my students and their families.  I'll let them know that I'm here to support them and offer help in any way that I can.  I'll make sure they think of us as a team and know they can ask lots of questions.

# data[].attributes.subject
Lisa Steers-I will take the time to get to know my students and their families.  I'll let them know that I'm here to support them and offer help in any way that I can.  I'll make sure they think of us as a team and know they can ask lots of questions.

# data[].attributes.headline
Tara Penick- I will be approachable, flexible, and build relationships with my students and their families. Being positive and a good communicator is also important and a practice I want to establish.

# data[].attributes.subject
Tara Penick- I will be approachable, flexible, and build relationships with my students and their families. Being positive and a good communicator is also important and a practice I want to establish.

# data[].attributes.headline
C. Dryce :)I will use a "smiling voice" and get to know all of my students, parents & learning guides in a positive and supportive manner so that "we" all feel things are going well and taking place in the best possible way!

# data[].attributes.subject
C. Dryce :)I will use a "smiling voice" and get to know all of my students, parents & learning guides in a positive and supportive manner so that "we" all feel things are going well and taking place in the best possible way!

# data[].attributes.headline
Excellent customer service starts with listening.  I have to be sure to listen before jumping in with "solutions". Switching the pronoun to WE will be key.

# data[].attributes.subject
Excellent customer service starts with listening.  I have to be sure to listen before jumping in with "solutions". Switching the pronoun to WE will be key.

# data[].attributes.headline
Create a welcoming and encouraging environment for my students and parents. Communication and follow-up will always be emphasized.

# data[].attributes.subject
Create a welcoming and encouraging environment for my students and parents. Communication and follow-up will always be emphasized.

# data[].attributes.body
I will be available and approachable. I want students to feel safe and seek assistance from me when they feel confused and/or stuck.

# data[].attributes.body
I will maintain open communication with my students and parents, making sure to show compassion and understanding.

# data[].attributes.body
Maintaining positive and open communication,  being available for them, and showing compassion and. enthusiasm.

# data[].attributes.body
Making sure to check on my students not just when they are behind but also when they are on pace or ahead so they know they are seen.

# data[].attributes.body
My goal this year is to use the same voice through all my calls. Try not to sound tired or grumpy by call number 200, and to keep on smiling. I really want to sound relaxed and not stressed on the phone with my kiddos this year. Really trying to just take it one day at a time.

# data[].attributes.body
To stay in contact consistently is key. Always show we care and are there for them!

# data[].attributes.body
I will show my students compassion, empathy, rigor and, when needed, tough love...

# data[].attributes.headline
MBelknap-Be flexible with students level of understanding, their needs for scheduling. In addition, continuing to being "with it" and noticing/monitoring students that are showing signs of difficulty.

# data[].attributes.subject
MBelknap-Be flexible with students level of understanding, their needs for scheduling. In addition, continuing to being "with it" and noticing/monitoring students that are showing signs of difficulty.

# data[].attributes.body
Utilize SEL in my daily activities, lessons and other means of connecting with the kids and their families.

# data[].attributes.body
I will show empathy and compassion to my students and their parents as we all navigate through our new "Normal." I want my families to know, "You matter!"

# data[].attributes.headline
I plan to actively communicate with my students and provide positive feedback in a timely manner to create a nurturing teacher-student relationship.

# data[].attributes.subject
I plan to actively communicate with my students and provide positive feedback in a timely manner to create a nurturing teacher-student relationship.

# data[].attributes.body
I will listen with empathy, keep using the chocolate drizzle, and be sure to connect with students on a personal level.

# data[].attributes.headline
I will get to know my students and families, listen actively, show empathy.

# data[].attributes.subject
I will get to know my students and families, listen actively, show empathy.

# data[].attributes.body
Remember to smile when you are talking with students.

# data[].attributes.body
I will always put a positive spin even on negative subjects.  I find treating students with compassion and understanding gets the best results.

# data[].attributes.headline
I will provide a compassionate and caring ear for what is going on in the lives of my students and their families.

# data[].attributes.subject
I will provide a compassionate and caring ear for what is going on in the lives of my students and their families.

# data[].attributes.body
With these unprecedented time, we will certainly need to add compassion and understanding when speaking with a student or parent. These are hard times for everyone and showing that student that they have one more supporter on their side goes a long way.

# data[].attributes.headline
I will listen with empathy and use the golden rule when responding. 

# data[].attributes.subject
I will listen with empathy and use the golden rule when responding. 

# data[].attributes.body
By always using the chocolate drizzle.

# data[].attributes.headline
Active listening, compassion and empathy.  Get to know the student and the family. All of them. Be available. Be kind.

# data[].attributes.subject
Active listening, compassion and empathy.  Get to know the student and the family. All of them. Be available. Be kind.

# data[].attributes.headline
I will take time to get to know my students, their interests, their academic strengths and weaknesses, and work to support them the best I can.

# data[].attributes.subject
I will take time to get to know my students, their interests, their academic strengths and weaknesses, and work to support them the best I can.

# data[].attributes.headline
I plan to smile when I talk and be an active listener!

# data[].attributes.subject
I plan to smile when I talk and be an active listener!

# data[].attributes.headline
Being an active listener and showing compassion

# data[].attributes.subject
Being an active listener and showing compassion

# data[].attributes.headline
Listen and be be mindful of my tone, and remember that this is a relationship we are building.

# data[].attributes.subject
Listen and be be mindful of my tone, and remember that this is a relationship we are building.

# data[].attributes.headline
Lead with my heart, check my tone, remember that everyone is going through something! 

# data[].attributes.subject
Lead with my heart, check my tone, remember that everyone is going through something! 

# data[].attributes.headline
give personal attention to every student :) 

# data[].attributes.subject
give personal attention to every student :) 

# data[].attributes.body
Positive language
Personal attention

# data[].attributes.headline
Smile when I talk. Be friendly, warm, and inviting!

# data[].attributes.subject
Smile when I talk. Be friendly, warm, and inviting!

# data[].attributes.headline
Keep the same tone and smile all day long from the first to the last appt :)

# data[].attributes.subject
Keep the same tone and smile all day long from the first to the last appt :)

# data[].attributes.body
Listening and being welcoming to families. Put a smile on my face! ...Connie Card

# data[].attributes.body
Providing positive feedback, prompt service (calls, emails, grading), and making personal connections

# data[].attributes.headline
Put myself in their shoes! How would you want to be treated? 

# data[].attributes.subject
Put myself in their shoes! How would you want to be treated? 

# data[].attributes.body
I am going to work on providing whip cream and chocolate to all your communications!

# data[].attributes.headline
I will work hard to develop positive rapport with students and families, respond to communication promptly, and provide specific and encouraging feedback. 

# data[].attributes.subject
I will work hard to develop positive rapport with students and families, respond to communication promptly, and provide specific and encouraging feedback. 