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1.  It's important to share some of the ups and downs of our own learning process.
2.  We have to appreciate the unique perspectives participants bring.
3. We have acknowledge their concerns and feedback--- and adjust as needed

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1.

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1: People want to know their voices are heard and authentic conversation are generated from their voices.
2. Stay on topic.

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1. It is important not to excessively give the participants too many applications at one time to use. Spacing out activities and digital apps are important.
2. Paying close attention to questions in the chat and individual private messages with an precise response is important.

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*Participants:  valued, heard, recognized
* Feedback:  authentic, timely, genuine, personalized, specific

*Questions:  thoughtful, probing, deepening, clarifying, content related

*Facilitator:  engaged, attentive, supportive, encouraging, humorous, understanding

*Engagement:  unique, sincere,
encouraging, frequent

* Relevant

*Focused

*Appropriate tone

*Affirming opinions

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1) Make sure the people involved feel valued and heard.
2) Make sure interactions are relevant and focused to the topic of discussion.
HR

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I agree that timely and authentic feedback is very important,  but I also believe that asking thoughtful questions as a part of the feedback can lead to deeper thinking and even more robust conversations.

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I agree that timely and authentic feedback is very important,  but I also believe that asking thoughtful questions as a part of the feedback can lead to deeper thinking and even more robust conversations.

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Online facilitation can be fun for the facilitator and the participants. One thing about online facilitation is the facilitator tries to weave connections between the participants. This takes focus and attention. The facilitator needs to focus on what is being said, pay attention to who is saying it, and then help participants connect the themes that are being discussed. It is fun when the participants see the emergence of themes in their conversation.

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Use a tool that is easily accessed for participants to see new posting and feedback being shared.

Facilitator engagement in the "dialogue" - and knowing that the information has an impact on our next steps and needs for implementation.

KTS

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1. I agree with my peers that timely, authentic feedback can make a great impact on participation.
2. Frequently provide new, relevant content to keep the community "fresh".

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Provide genuine feedback, learners want to see hones and not sugar-coated feedback.

Respond in timely manner, everyone values their time and participants need to feel that they are valued members of online community.
N.P.

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I can see your posts and am reading each one!!

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1.  provide genuine and specific feedback
2.  Pose additional, probing questions to get me thinking beyond my original thought process
LR

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1- I think making sure you respond back to each person is important to make the connection with them and have them be heard. This will help to emphasize the community that you are trying to build.
2- Encouragement and support I think is also just as important. This is a new way of work for many people and we are learning new things each day. Being supportive and continue to encourage them even during points of frustration is important as well.

KS

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1- A facilitator could keep others engaged by keeping the online community up to date with new information which could include resources, new discoveries, etc.
2 - Another thing that can be done is providing timely responses to any questions or prompts that are posted.  Knowing that the online community is a reliable place for information is crucial to its value.

KP

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1) Provide personalized and timely feedback. Knowing that the facilitator will read and respond to my post provides a great incentive for me.

2) After reviewing the posts, post questions or prompts to continue or deepen the conversation. This way, the learners stay connected to the content and to each other.

MS

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Providing timely and specific feedback that makes the learner or participant feel heard.  Also asking questions for clarification and understanding.  I think this really helps too.  Most important is that the participants or community need to feel that they are valued.

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LDR
1. Give specific feedback that shows how you value a participant.
2. I want to use humor, but I need to be careful of tone and avoid sarcasm.

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1. Quick and timely feedback is important to an online learner.

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1. Quick and timely feedback is important to an online learner.

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2.  Recognition for stellar work.   Recognition needs to be specific and genuine as well!

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Responses can't seem generic or cut and paste. Engagement must be sincere and unique to each participant.

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1.  Ask content related questions that stimulate participants to engage and respond - then valuing those responses.

2. Understanding where each participants is with regard to tech, elearning, content understanding and differentiating support based on that knowledge.

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1. Making sure no response goes unnoticed (easier said then done, but absolutely necessary)
2. Affirming opinions and letting participants know they are heard.

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1. Recognize that I am participating by commenting on my posts/work.

2. Make sure that questions I am asking are answered by someone.

3. Stop inappropriate, bullying behavior.