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Name three common online learning issues that students have encountered during the time you supported their online learning.

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Name three common online learning issues that students have encountered during the time you supported their online learning.

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举出三个你在支持线上学习的这段时间，学生常见的线上学习问题。

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Simply go to Topics and click the ‘+’ button in the lower corner

1. Type in your name under "Title".

2. Key in your comments under "Write Something".

3. You could upload and share your images. a file, photo, weblink, jpeg

4. Read other's PA's posts and like them with "hearts" accordingly. also comment, question to inspire collaborative learning.

Thank you for your feedback!

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Looking back for the last five months of students’ feedback. Please share at least one feedback relating to an online learning experience that you think is important for the school to address?

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Looking back for the last five months of students’ feedback. Please share at least one feedback relating to an online learning experience that you think is important for the school to address?

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回顾过去五个月学生的反馈意见。请分享至少一项您认为对学校来说很重要的有关在线学习体验的反馈？

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What kind of training can be given to the Programme Administrators to support students  online learning experience? (Please suggest at least one)

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What kind of training can be given to the Programme Administrators to support students  online learning experience? (Please suggest at least one)

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你觉得学校可以提供什么训练让你能够更好的帮助学生线上学习(请至少提出一项)

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1.  No IT savvy
2. Connection problem
3. Interaction

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1.  Notes and Lerner guide
2. Canvas (notification, ASR, assignment grace period)

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1. Share a free PDF converted and organizer page

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1. Poor network connection
2. Not familiar in using PC, PPT & PDF
3. Technical Issues (Zoom audio or webcam)

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1. Conduct a short course (basic IT) with payment charges (Some of students feedback that they willing to pay on it)
2. Provide video tutorials

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1. Conduct short course (Basic IT)

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1. Problem with Zoom password even though student keyed in the correct password given. Occur occasionally to some students especially when there’s changes to the link
2. Not all students are skill in using/have Microsoft Office for them to do their assignment thus issue occurs such as coverpage/ASR formatting issue, attaching PDF file in a WORD document and submit their assignment which cannot be opened
3. Technical and user interface problem such as cannot find assignment bin, cannot locate cover page, discussion/notes are locked, constant notification email sent to student on assignment which confuses students

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Same as Jane and perhaps conduct a pre evaluation of student’s IT skills such as using MS Words and video conferencing tools during course registration.

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Offer Demo video to guide learners to navigate e-learning platform.

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Offer Demo video to guide learners to navigate e-learning platform.

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Encouraging learners to explore the platform with each other or group them with tech-savvy learners who can use their personal experience to assist who are not familiar with the technology

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Encouraging learners to explore the platform with each other or group them with tech-savvy learners who can use their personal experience to assist who are not familiar with the technology