# data[].attributes.body
Providing healthy food
Gluten free
Organic

E-bookings
Online bookings

Provisiong wellness services
Spa, massages etc

Extreme Supports

Green susytaiblae
enviro friendly
low budget hotels
low budget airlines

innovative technologies
Virtual tours
Scan room entry
Touch screen controls

Social network
Info sources
engage with clients
influence customers

Accomadation
air bnb
couch surfing
Google wallet

Food Photos
Bloggers
Food Reviewers

Pop up restaurants

Food delivery
Foodora
Dilveroo

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Gluten free

Organic food

E-booking

Wellness services (massages)

Extreme sports

Sustainable energy

Low budget hotels

Low budget airlines

Innovative technologies

Providing virtual tours

Fingerprint scan

Social network promotions

Uber

# data[].attributes.body
- organic foods
- grains
- providing exotic services
- extreme sports
- green sustainable
- solar power
- low budget tourism
- cheap deals and packages
- low budget airlines
- innovative technologies
- providing virtual tours
- fingerprint scan room entry
- infrared body scanners
- social network promotions
- Air bnb, couchsurfing
- uber and taxis
- epayment
- bitcoin
- blogging and reviewers

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Trends in Hospitality   1. Healthy foods - organic foods, gluten free

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Trends in Hospitality   1. Healthy foods - organic foods, gluten free

# data[].attributes.body
2. E-Bookings, online
3. Providing wellness services - e..g spas, massages, beauty services
4. Extreme sports
5. Green sustainable - solar power
6. Low budget hotels and accomdoation, low budget airlines
7. Individual technolgy innovation - fingerprints, body scanner, virtual tours
8. Social Network promotion - used to engage, get feedback, influence customer choice, blogging, post "foodie pics", food safari overseas
9. Sharing economy - AirBnB, couch surfing,  is cheaper option, uber - cheaper and safer experience
10. e-payment - convenient, bitcoin
11. Alfresco dining - outdoors
12. Food carts, pop-up restaurants
13. uber eats, deliveroo, foodora
14. U-foods, fresh foods, not frozen, meals, etc. Dair Farmer's direct - box of veggies and meat with recipes for convenience

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Beaches and romance are the most popular holidays

1950 25million people took an international holiday

1.9 billion today now go international holiday

more resources, more mobility and wealth

Need to understand where resources and technology are

Need to know whats going to change

Dutch 2nd biggest travellers in Europe

Today we have a desire to travel and test new cultures

Hospitality compete with healthcare and retail

# data[].attributes.body
-People wanting things out of the norm - e.g. beach, etc.
-1950 - 25 million went international , only those you wore suit and ties
-today - 1 billion people have gone on a holiday
-why? More wealth, mobility and more resources
-predicted 1.9 billion by 2030?
-holidays are about disposable income -
-Dutch 2nd travel the most - people leave work the earliest, really into their holidays - 1/4 live until 100
- issues/technology - oil, water, etc.
- future tourists - want new experiences, exposed to different cultures/consumers want a sample
-in the future - there's going to be more people who are OLD - what does that mean? There wont
be high demand for ADVENTURE e.g. bungee jumping
-we want to live longer - more demand for hiking, relaxation for health, etc.
-how technology will influence what people want to see
-people want to make connection with people
-technology will impact - people will not need to go to info centres; people can look it up
-What kind of things will old people want?
-Technology and innovation- we are more knowledgable so have higher expectations
- e.g. airlines - bigger screens, more shows and movies
-e.g. lounges, beds you can sleep in - targeted for the wealth, disposable income
-e.g. gold club - access to additional services as a point of difference

# data[].attributes.body
-Local council
-News
-Employees
-Employers
-Customers
-Media
-Books
-Asking people
-Through other businesses
-TV shows

# data[].attributes.body
- Google reviews
- Local councils
- Government
- Social media reviews
- Customer feedback
- Books
- Newspapers
- Journal
- Foodie reviews
- Personal observations
- Tv shows
- Personal and other peoples knowledge

# data[].attributes.body
- talking to others in the industry
- internet
- unions
- employers
- customer feedback
- books
- newpapers
- journals
- blogs
- competitors
- research (self-development)

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How do you source current information? Where are you getting your info from? e.g. in relation to customer satisfaction??? 

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How do you source current information? Where are you getting your info from? e.g. in relation to customer satisfaction??? 

# data[].attributes.body
- local councils

-online government websites with guidelines

-surveys

-customer feedback and evaluation forms - e.g. through the sales, deals, if they were popular or successful

-unions

-internet

-books - library

-newspapers

-asking people and the experienced professionals

-own observations

-TV shows - Gordon Ramsayyyyy
- magazines

You want the business to be competitive and successful

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The Future of Tourism: Ian Yeoman at TEDxGroningen

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Source and Update Information on The Hospitality Industry

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Source and Update Information on The Hospitality Industry

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10 trends in Hospitality and Tourism Industry

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The video made by : Rebecca Catherine Stephany Ling ling Sisyanti Wasim Amsal Ella Qiu Bachelor of International Hospitality Management(Honours) Taylor"s University Lakeside Campus Soundtrack Maroon5 Move like Jagger Hope you enjoying ^^