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09 JULY 2017

I start the day with a daily basis such neat bungalows and chalets. ensuring towels and blankets are always sufficient.

Today I was asked to create a customer database for future reference. in the customer database I was required to fill the phone number, address and name.

I have also created an ad poster for "Kunang Kunang iv"

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12 JULY 2017

Apart from making daily basis activities, they also gave me the opportunity to manage the pool area.

The swimming pool at Lata Seri Pulai will be open to the public on Sundays, while on normal day the swimming pool is not open to the public.

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11 JULY 2017

I made daily activities. after completion of daily basis I was required to go out to the city to find the stock of chalet goods.

In addition, I also keep in touch with customers via the Lata Seri Pulai fb page for booking chalets and so on.

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10 JULY 2017

In addition to doing housekeeping and filing work I was also given the opportunity to learn how to keep and clean the swimming pool.

like what is being taught, the outdoor swimming pool should be cleaned every day to keep the pond clean and clear.

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08 JULY 2017

As usual I started my job by ensuring that bungalows and chalets are in clean condition.

I made a promotion on facebook page Lata Seri Pulai to attract more customers.

we have a meeting to discuss about future activities we will be holding for example  "Pesta kunang kunang iv".

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06 JULY 2017

Today I am required to meet with customers from Singapore. they intend to make a family day at Lata Seri Pulai.

we talked about what they needed and what we could provide for their needs that day.

they estimate that they have 15 families, so we recommend that they take 2 bungalows, stone bungalows and wooden bungalows.

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05 JULY 2017

As usual I started my job by ensuring that bungalows and chalets are in clean condition.

After customer checkout i will start the job by packing the inside of bungalows and chalets. ensuring the bungalows and chalets are clean and well organized.

Replace the used towel, replace the dirty sheets and blankets.

After finishing the bungalows and chalets, I will collect dirty towels, sheets and blankets to be sent to the laundry .

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04 JULY 2017

I cleaned 2 bungalows and 4 chalets at the top. To facilitate the cleaning of each section I have started the task from the bottom of the 2 bungalows.

Bungalow 1, the wooden bungalow has 2 common rooms and 1 master bedroom. It also has 2 bathrooms. Bungalow 2, the bungalow has 4 rooms and 2 bathrooms and has a kitchen to cook.

Replace the used sheets and wash the sheets that have been used. This is because, on the previous day there are customers who have left the bangle and on this day there will be customers who will enter at 12 am.

I helps to provide materials for bbq activities that will be done in the evening for example buying fruit, plates and polystyrene cups and so on.

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03 JULY 2017

I started the assignment. I was given assignment to clean 4 chalets and 2 bungalows.

I have been teaching the chalet layout correctly. Each chalet room should have 2 large towel strips and 2 small towel pads and placed in the bedside.

How to pack a room:

1.  Make sure the sheets are beautiful.

2. Sweep and mop floor in the bedroom, living room and toilet.

3.  Make sure the windows, glass doors, and face mirrors are wiped clean.

Ensure that all rooms are packed and have enough facilities. Ensure the area around the chalet and bangle room is clean.

Ensure the kitchen condition in bangle house is in a clean and orderly state. Plates and cups have been arranged in wardrobe neatly and the condition of the refrigerator is clean.

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02 JULY 2017

I get description from En Razali about Resort Lata Seri Pulai. Mr. Razali is a manager at Lata Seri Pulai.  The working hours at Resort Lata Seri Pulai start at 8 am until 6 pm.

Lata Seri Pulai has 4 employees and 3 males and females. They are divided into 4 scope of work ie gardener, maintenance, housekeeping and pool organizer and there is a manager who takes care and monitors Lata Seri Pulai.

Resort Lata Seri Pulai has 2 bungalows and 4 chalets. It can be divided into 2 parts. That is the wing A and the wing B.Wing A is 4 chalets located on the hilly side of the top. While wing B is 2 bungalows at the bottom.