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On wednesday I have reported on Kembara Sufi Travel & tours at 9.00 am. I was introduced to the workers and explained about the services offered by Kembara Sufi Travel.  I was asked to review first the company background of Kembara Sufi such as services offered, tourist destinations offered and so on before they given a task. All of these information can be found on their websites of kembara sufi and  facebook travel agency.

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I was assigned to make a poster for korea, australia, vietnam and japan.  It is one of the few destinations that gets less customers. Therefore, Mr. Fad told me to renew the poster for the four countries to be more interesting and can attract more customers. This is one of the poster that I make.

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Copy of Holiday Travel Flyer Template (2)

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I was assigned to help in typing, summarizing the information given and sent to Mr. Fad on that day too.

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On the fourth day I was told to make some posters for malaysia sail fishing for the upcoming program that will be run in Rompin. Mr. Fad told me to make a few kind of posters and he would choose the best.

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Today I am instructed to send an email to get feedback on the cooperation of Balkan, Europe 5 and 6 countries packages to all travel agents located around Malaysia.

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On the last day I helped employees in responding to subscriber emails and sending all the information they wanted. In addition I also taught how to communicate with customers via email. I also assist in printing all the information provided by our customers such as passports and their visas to avoid any problems during the travel date. All such information should be filed in the file prepared before the next process. Email is one of the closest and easier ways used by kembara sufi travel agency to communicate with customers. In addition they also use whatapps app and if it is to be easier also can come to the office.

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Helping employees reply massage to the customers via whatapps and facebook apps. Most of the customers who want more information about the date of the trip and how many quota are left

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On Friday Mr. Fad asked me to key in the latest travel information on the white board using the Microsoft Word and must submit to him the next day. That is one of the latest information for travel to Balkan Eropah 2017 and 2018.

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Today I was assigned to assist in updating the file. Reorder all the letters and information about customers such as copy of passport, identity card and name list that goes on trip.

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Today I help employees to pack, organize and clean the hall for a talk on this evening. The ceremony will take place at 8 pm and will be attended by outsiders and employer partners.