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Hi Sheree,

There are some wonderful suggestions.  I completely agree with you on the importance of 'team' as ultimately participants will be expected to collaborate to take their learning to new horizons.  I think you have categorised it right under approaches and I will add it to there.

Also, thank you for sharing the summary from the additional resources and I agree with your point of view about the 'voice'.  I will add it under actions and behavior.  I also liked your idea that you have shared from Salmon's model and I see a great scope to add 'synthesize, develop and create' all under learning strategies.

Thank you once again for your suggestions.

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Amazing work Rajesh.  Outstanding.  Some thoughts...

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Amazing work Rajesh.  Outstanding.  Some thoughts...

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I think one of the main points that has come through loud and clear for me through our workshop and from shadowing, is that we, as facilitators, are tasked to create online "teams" with a real sense of teamwork to provide participants opportunities for authentic collaboration. That sense of being on a team can be very motivating, referring to the "social" IB Online Facilitator capability. I also think this can be one of the most challenging parts for the online facilitator. I'm not sure if that fits into Approaches/Behavior on the fishbone chart, or under effective sharing under Tools and Resources. Just a thought!

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I love the "Clear Goals". As Brene Brown says, "clear is kind".

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Additional Resource: Effective Online Facilitation - Australian Flexible Learning Series

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Additional Resource: Effective Online Facilitation - Australian Flexible Learning Series

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I found this resource in our "Additional Resources" folder, and two characteristics jumped out at me. The first is the ability of the online facilitator to find their "voice", or the right "voice" for a workshop. That voice may vary workshop to workshop but I need to find it to be effective as a facilitator. I'm not sure if that might fit under Fundamental Actions and Behavior. My second observation is that Salmon's model in the article lists "Development" as the culminating step of facilitation. Once participants have constructed knowledge form the workshop, they can synthesize, develop and create with that knowledge. I wonder if that might fall under Effective Learning Strategies.

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I am so impressed with the structure and the connections in the fishbone diagram you've started, Rajesh, for example connecting Tools & Resources with Effective Learning Strategies. I think this is a brilliant infrastructure and can be a "go to" document for when we are in a workshop that is more difficult than others. My leadership mentor used to ask me, what do you need...resources, structure, time, or culture shift? I appreciated that focus on categories of solutions and I think that is what we have here. Wonderful categories of solutions that we can use to jump start a workshop or further develop one that is running smoothly.

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To be mindful of IBEN capabilities communication, Social and organizational to develop ideas and strategies to motivate participants.

To provide a positive and safe environment where the participants feel confident to share their ideas.

To encourage participants to construct their understanding by reflecting on the other participants posts and comments.

To put effective practices for the four different types of participants

To effectively deal with the inactive participants

To allow the experienced participants to enrich the learning environment by encouraging them to share their resources and their programme related ideas.

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To be mindful of IBEN capabilities reflection, critical thinking, creative thinking, and transfer to guide the participants as an expert.

Master all the features of BBB

1.     The preference setting features such as Editor preference, which allows to use colored font, and forum preference, which allows highlights of new messages.

2.     How to create excel sheet and share it for collaboration in Moodle.

3.     How to create hyperlinks that leads directly to external websites.

4.     How a participant can check is requirements of a module has been met.

5.     How to check Moodle activity of a participant through login details.

6.     How to open access to Module for participants.

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To be mindful of IBEN capabilities affective, communication, reflection to develop ideas and strategies to understand the needs of the participants and support them.

To guide the participants, when necessary, in navigating through the online learning environment and associated technologies.

To find ways to integrate international mindedness in the workshop.

To be mindful of the participants who needs language support and use the strategies mentioned in Padlet post.

To allow participants, especially the newbies, to communicate in private.

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To be mindful of IBEN capabilities communication, Social and research to develop ideas and strategies to clearly communicate with the participants.

To start early communication with the participants and provide all relevant information

To enforce the ideas of constructivism by posting provoking and encouraging comments on participant’s posts.

To set the tone of the workshop and be accessible to the participants.

To effectively communicate with the inactive participants

To provide constructive feedback on the posts of the participants.

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Wonderful. I liked your approach of describing each characteristics. Thanks for sharing.