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COVID-19 pandemic and a leader's challenge in such a crisis. 

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COVID-19 pandemic and a leader's challenge in such a crisis. 

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The ongoing pandemic has created great uncertainty, anxiety, elevated stress posing challenge to corporate leaders. In such a criss, with lot of misinformation around, a leaders words can help people keep safe, adjust and cope emotionally and help them draw some meaning out of their experiences. Inspite of the fact that a lot of information is available through television, social media, newspapers etc. the employers often underestimate the fact how much their employees depend on them as trusted sources. This has been found in the survey conducted, where 63% said they would believe in information shared by the employer about the virus. Great communicators and leaders can bring great comfort, restore faith and are remembered long after the crisis as well. The five things done by superior crisis communicators can be used as a guide to handle such crisis and turn it into a catalyst for change.

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Effective communicators tend to take a deep breath and remember the basics while acknowledging what is unique about this moment. The basic skills like being clear while giving information, transparency, simple messages and frequency of repeating a message matter in such a crisis. Following the practices mentioned in the article can help team members stay safe, infuse understanding and meaning in communities, which will help in carrying the organisation through the pandemic with a renewed sense of purpose.

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Leader's with their effective communication skills can shape a meaningful story for the organization. It also encourages people to build their own stories invoking common culture and values as touchstones for healing and strength. Through this they underscore a common sense of purpose, how the organisation can rally at a generation defining moment, indicating new paths for the future. Leaders might not know all the answers, but as long as they communicate candidly and openly with employees will determine how the business performs during the crisis and after.

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The impact of COVID-19 has also reduced demand for many types of products, hurting the financial outlook for many companies. That resulted in executives working to identify and advocate for policies that help them support their employees and keep their operations going.
This led to companies creating the best ways to communicate with both their employees and customers

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All successful brands have one thing in common they know how to talk to their target audience. While a strong communication management strategy is important anytime, it's essential in a crisis.

During COVID-19, some companies immediately stepped up to send a message not just with words, but with action. For instance, Inditex, started making scrubs for hospitals. Their prompt action showed leadership skills and support for the community. Constructive business communication allows people to see the human side of brands. Companies need effective business communications strategy to succeed in these times.

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In the future, the new normal will be far more technology  driven. Even after the pandemic, most companies will still continue to communicate through their CCO’s as it’s very effective for their business. Leaders are expecting more from their transformation initiatives. They identify competitiveness and workforce resilience as the benefits they most want from ongoing digital transformation.

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What: What did you learn from this article?

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What: What did you learn from this article?

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In this unprecedented crisis, communication is perhaps the most vital skill leaders need to possess in order to support and navigate employees. Employees are scared, anxious, and confused about the impact of the crisis and what holds in the future. It is now up to the leaders to effectively communicate with them, make them feel safe and cared for so that they can help the organization get through this pandemic. It’s easier said than done for leaders as there is no particular guideline for them to follow. They are expected to take action and provide information without knowing how it will impact the employees. Amidst this uncertainty, the leaders can at least resort to some basic effective communication tactics which will restore faith, hope, and resilience among employees.

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So What: Why is what you learned critical to business communications?

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So What: Why is what you learned critical to business communications?

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Effective communication is very critical in this pandemic. Information that is being shared needs to be precise, clear, and well-guided.              Superior communicators should possess these 5 tactics in their communication. To start a leader should be able to give any information when they are asked for. Their communication should be clear, simple, and should be given frequently. Their tone should be empathetic rather than charismatic. Their communication should give them hope of resilences in the future. Lastly, they need to give purpose and meaning so that they can make sense of events that are going on.

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Now what: How will COVID-19 change the way business communicates in the future?

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Now what: How will COVID-19 change the way business communicates in the future?

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Business communications and businesses will be changed drastically. Employees are looking up to their leaders for information and clarity of this situation. Leaders also need to be more concerned about their communication skills, as it needed now more than ever. They have to comprehend the situations in advance and build a plan to navigate through each stage of the crisis. What’s more important now is assurance and a ray of hope for a better tomorrow. Effective is communication is the only answer to this.

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The Covid-19 pandemic has had a tremendous negative impact on organizations. Since it is unprecedented, it gave leaders with complicated problems with no easy answers. In times like these, communication plays an important part in the organization’s ability to navigate the crisis. I learned the five things to do for good communication during a crisis. Leaders with great communication keep people safe, help them cope, rebuild faith over time, and  be remembered long after the crisis is over.

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Communication plays a vital role in this unstable time when employees are all confused what to do and what will happen some strong and confident words from the employer will give them relief. They want to trust their employers’ words they want to rely on them. In this situation the employer must talk with confidence and build trust with their employees. A robust CCO is needed to do give a clear idea to their employees. Superior crisis 5 ways will be an effective way to do that

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Why is what you learned critical to business communications?

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Why is what you learned critical to business communications?

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Communication is important in every facet of life, but it is especially important at business. Whether you're just starting out in company or well into your career, you'll need certain business communication skills to be successful. The ability to listen to and incorporate other views is crucial also ability to vocally transmit information (ideas, thoughts, views, and updates) in a clear and concise manner is important. Communicating effectively with people who may have differing viewpoints and skill sets. In the workplace, this entails putting personal differences aside and working for a common purpose. To be effective at collaboration, all parties must acknowledge that collective efforts are more valuable than individual ones

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How will COVID-19 change the way business communicates in the future?

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How will COVID-19 change the way business communicates in the future?

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Communication is the most important aspect of excellent leadership. A leader is one with excellent talents, and he has the capacity to come forward and teach those who lack experience and skill set, attempting to instill skills by inspiring them and assisting them in attaining their individual, team, and organizational goals. Knowing how to interact with diverse groups within a business, such as employees, managers, customers, and investors, is essential for effective leadership. Although leaders must be able to change their communication and leadership styles depending on the group they are talking with at the moment.

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What: What did you learn from this article?

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What: What did you learn from this article?

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1 The biggest negative economic impact of COVID-19 in advanced economies has been a decrease in competition, followed by lower company collaboration and a rising issue in recruiting and hiring skilled personnel. From the given article I have learned Effective business communication is at the forefront of important activities, and it must be efficient so that employees can successfully exchange and transmit information that aids in the operation of a successful firm and drives the most vital business operations. Effective communication is essential for a business to function at its best and for everyone to be on the same page.

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So What: Why is what you learned critical to business communications?

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So What: Why is what you learned critical to business communications?

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We rely significantly on exchanging information in today's frantic world, therefore having effective communication skills is more important than ever. In order to deliver and understand information quickly and accurately, good verbal and writing communication skills are required. Hence during this pandemic, companies need effective business communication strategy to ace in this competitive world

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Now what: How will COVID-19 change the way business communicates in the future?

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Now what: How will COVID-19 change the way business communicates in the future?

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Nothing is a priority when everything is a priority. As leaders try to make sense of the post-COVID business landscape, many find themselves leading from a place of uncertainty. Business communications and operations will be radically altered. Employees are looking to their bosses for answers and clarification on the situation. Leaders must also pay more attention to their communication abilities, which are more important than ever. They must anticipate circumstances and devise a strategy for navigating through each stage of the crisis.

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What: What did you learn from this article?

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What: What did you learn from this article?

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This article demonstrates the impact a leader has on its employers, shareholders, and people. A good leader steps up in the time of need and delivers what people desire.  Leaders may be tempted to rely on governments and media channels for clear and concise safety recommendations. His way of action can have a negative reaction from the public, for example, during the mad-cow-disease outbreak in 1990, a government official gave his daughter a hamburger in front of TV cameras and stated that British beef had never been safer, despite conflicting evidence. Instead of boosting morale, this approach merely served to diminish public faith in the government's reaction.  Therefore, a leader sees how things can be improved and motivates people to work toward that better vision.

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So What: Why is what you learned critical to business communications?

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So What: Why is what you learned critical to business communications?

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A fundamental feature of a strong leader is strong communication, which is a basic leadership role. Effective communication and effective leadership are inextricably linked. As a leader, you must be a great communicator in a plethora of connections at the corporate, community, and group levels, as well as on a worldwide scale.

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Now what: How will COVID-19 change the way business communicates in the future?

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Now what: How will COVID-19 change the way business communicates in the future?

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Leaders are struggling to keep up with the changes as a result of covid 19. Leaders must not only develop return to work plans and alter work procedures for the short term recovery of business activities, but also determine the long-term effects of the pandemic. In the digital era, most leaders will need an innovative channel of communication to effectively deliver their corporate plan.

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The simultaneous crises of COVID-19 provide leaders with endless obstacles and no straightforward remedies. There are many harsh agreements, and with them, there are difficult choices for various audiences to communicate complicated problems. Managers have never been highlighted by a suspicious public who evaluate how careful, honest, and purposeful enterprises are. The leaders lack a playbook to engage immediately, much less reassure them of the future, with shaken staff and communities on pressing topics of tremendous concern. Leaders may be prone to refer clear and basic safety guidelines to governments and media sources. However, employers typically misjudge the extent to which their workers are reliable sources. A poll shows that 63% of the workers believe their company will provide information about the virus instead of 58% trusting government websites or 51% trust traditional media. Words and deeds of a leader may enable people to be safe during such situations, adapt to them, emotionally cope with them, and lastly, help them put their experience into perspective and derive meaning. But as this crisis leaves from the direction of life and death on public health and safety at work to existential problems such as company continuity, job losses, and profoundly changed working methods, it cannot be seen to have an outcome.

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The key to becoming a leader has always been communication skills. Especially nowadays, when communication channels multiply, and there is an excellent need for connectedness between a leader and his workforce, efficient leadership communication is a fundamental foundation for corporate success. You first have to develop the abilities needed to conduct great job discussions if you want to execute changes and bring about actual business outcomes for your firm. A leading communicator can read and feel the mood, dynamics, attitudes, values, and worries related to each other in persons or groups they are chatting with and can change their messages to that environment without a beat missing.

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The pandemic was a technical equalizer of several kinds where formerly unusually individuals had no option but to adapt to use technological instruments in their employment. And employees become increasingly efficient in some circumstances. People were more patient in learning and engaged in new technology simply because they had to. For this purpose, expect a more agile approach to communicate and collaborate with colleagues: more meetings become emails, and more emails become instant messaging. Calls and appointments can be transferred into a video for team members who have no longer worked together in a central office. It can help create confidence amongst employees who cannot interact personally. In addition, changes in consumer preference and increasing social distance interest will limit major group gatherings, such as conferences and conventions for the near future.

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The unprecedented situation due to covid 19 has created uncertainty resulting in a high level of anxiety for the business leaders, whereas it has impacted the business itself vastly in terms of profitability and productivity. In such an unprecedented situation, communication plays a vital role to keep any business running. I have learned the importance of business communication and leadership through this article and how implementing them can play an essential role in any business in such a situation.

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Why is what I learned critical to business communications:

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Why is what I learned critical to business communications:

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Communication and the ability to lead are essential to be a leader in any business to ensure profitability. It is not practical to assume success without effective communication and leadership skill. It is vital to be able to communicate with precise, concise, articulation to be able to lead in any industry. Thus, the skills which I have learned from the article as in “the importance of business communication and leadership” is critical to ensure effective leadership in any given industry.

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The unprecedented situation due to covid 19 has created uncertainty resulting in a high level of anxiety for the business leaders, whereas it has impacted the business itself vastly in terms of profitability and productivity. In such an unprecedented situation, communication plays a vital role to keep any business running. I have learned the importance of business communication and leadership through this article and how implementing them can play an essential role in any business in such a situation.

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Why is what I learned critical  to business communication: 

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Why is what I learned critical  to business communication: 

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Communication and the ability to lead are essential to be a leader in any business to ensure profitability. It is not practical to assume success without effective communication and leadership skill. It is vital to be able to communicate with precise, concise, articulation to be able to lead in any industry. Thus, the skills which I have learned from the article as in “the importance of business communication and leadership” is critical to ensure effective leadership in any given industry.

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Earlier, the business used to be conducted more in face-to-face communication, whereas the pandemic has drastically changed the dynamic. Due to the impact of Covid-19, business communication is now more technology-driven. I personally believe soon enough, it will evolve in a way that all or most of the business communication from hiring to completing day to day task will be technology-dependant.

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Millions of people worldwide face a predicament caused by the COVID-19 crisis, threatening their health, employment, and income. The article illustrates that during this uncertain time, communication is critical so that employees can better understand what they are dealing with. For a business to succeed and for employees to be productive, effective communication with them is crucial. Many employers underestimate the dependency of their employees and maintain the conversation without knowing the result. The employer should maintain trust with their employees to maintain employee motivation during this crisis.

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Despite the current pandemic, communication is critical for any business. Providing employees with appropriate communication facilitates a more than cursory engagement with them. Making changes and producing concrete results in any organization depends on effective communication. Being able to convey information concisely requires listening and incorporating other perspectives. To achieve success in an organization, both employees and employers must acknowledge and relies more on collective efforts.

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As technology advances, the new standard will be driven by far more factors other than just money.   Information and clarity on this matter will be sought by leadership. In most companies, CCOs will still communicate with customers
through their CCOs to maintain a high level of performance. To communicate and handle the crisis, employers need to analyze the situations ahead. Communication tactics will be crucial for leaders to convey the corporate vision in their organizations effectively

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The greatest negative economic impact of COVID-19 in advanced economies has been a decrease in competition, followed by lower company collaboration and a rising issue in recruiting and hiring skilled personnel. A survey conducted, where 63% said they would believe in information shared by the employer about the virus. Great communicators and leaders can bring great comfort, restore faith, and are remembered long after the crisis as well. The five things done by superior crisis communicators can be used as a guide to handle such crisis and turn it into a catalyst for change.

From the given article Effective business communication is at the forefront of important activities, and it must be efficient so that employees can successfully exchange and transmit information that aids in the operation of a successful firm and drives the most vital business operations. Effective communication is essential for a business to function at its best and for everyone to be on the same page.

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Why is what you learned critical to business communications?

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Why is what you learned critical to business communications?

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Communication and the ability to lead are essential to be a leader in any business to ensure profitability. It is not practical to assume success without effective communication and leadership skill. It is vital to be able to communicate with precise, concise, articulation to be able to lead in any industry. Thus, the skills which I have learned from the article as in “the importance of business communication and leadership” is critical to ensure effective leadership in any given industry.

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How will COVID-19 change the way business communicates in the future?

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How will COVID-19 change the way business communicates in the future?

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Leaders underscore a common sense of purpose, how the organisation can rally at a generation defining moment, indicating new paths for the future. Leaders might not know all the answers, but if they communicate candidly and openly with employees will determine how the business performs during the crisis and after.

Leaders are struggling to keep up with the changes because of covid 19. Leaders must not only develop return to work plans and alter work procedures for the short-term recovery of business activities, but also determine the long-term effects of the pandemic. In the digital era, most leaders will need an innovative channel of communication to effectively deliver their corporate plan.

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The role of effective communication strategy in any change effort specially during this uncertainty of COVID 19 pandemic plays a critical role. The internal communication strategy is even more critical in the world of business communication. Weather it is business practices, changing technology, advanced management communication, leadership roles or a combination of things etc. are essential to help people move forward from where they are today to their desired future state. What I have learned from the article is that businesses have to find more effective and clear ways to communicate the abrupt changes so employees can understand new strategies and adjust their work accordingly.

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It is common to have lack of attention during a crisis period. The ability  to process information of an individual hinders if he is provided with disruptive inputs. Uncertainty makes difficult for people to
process complicated information. Hence, frequent and direct communication will built a lot of trust among employees and makes them feel more connected. The trust built throughout the crisis will go a long way towards building and protecting strong relationships between employers and employee, which is critical to business communication and will be important in navigating the challenges arising from the crisis.

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The nature of the Covid-19 crisis has forced businesses and leaders to communicate frequently and openly to employees, customers, shareholders and suppliers. This transparency has forced leaders to embrace authenticity, be more empathetic and available than they would have been ordinarily, which has been valued by employees. Remote working is likely to endure for the foreseeable future, but even once things get back to normal, businesses and leaders should still maintain regular and authentic communications. As the situation evolves, businesses are going to need to think strategically about how they manage their communications across a variety of scenarios and channels depending on what the recovery looks like. A well planned strategy for this should be a top priority.

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The article expains that how an organization communicates the covid 19 situation is important. An organization should focus on facts without sugar coating it's contents. Also, should be transparent during these periods, celebrate the positives and help people to help others.

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If an organization does not handle the covid 19 communication properly, it could discourage it's employees and customers, which could negative effect on the business. Therefore, effective communication during an unrest should encourage the stakeholders and keep the business going.

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The covid 19 period has moved both communication and corporate operations to the virtual space. The virtual environment is one that accommodates every form of news, therefore, companies have to be more strategic and careful in this age of virtual communication.

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In moments of crisis such as the Covid-19 pandemic which has created great uncertainty, emotional stress, anxiety, and even limited the plans of the people, fundamental techniques of effective communication such as focusing on long term goals and understanding stakeholders’ needs are ideal and vital to help people adjust and cope emotionally. Leaders and crisis communicators are expected to tailor their communications to the stages of the crisis people are experiencing, and to what people need most in the moment. Every crisis has a life cycle, and emotional states and needs vary with the cycle’s stages. For example, in a crisis’s early stages, communicators must provide instructing information to encourage calm; how to stay safe is fundamental. As the crisis’s end comes into view, communicators should ramp up internalizing information to help people make sense of the crisis and its impact. In this crisis leaders can draw on a wealth of research and experience to build organizational resilience through an extended period of uncertainty, even turn the crisis into a catalyst for positive change.

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During a crisis such as the Covid-19 pandemic, effective communication is vital in avoiding panic and chaos. For example, it is best if the message comes from the person viewed as an authority on the subject. For business continuity, that person may well be the CEO. But for other topics, people may prefer to hear from a health expert, the leader of the organization’s crisis response team, or even their own manager. It is essential to communicate clearly, simply, frequently as stakeholders would always want to make sense of the crisis at every point in time.

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Covid-19 has impacted businesses in their modes of operation and their adaptability towards the virtual environment. The pandemic has shown the importance of effective communication in a virtual world and the need for businesses to take steps to help people move from making sense of events to deriving meaning from them. Businesses will be more adaptable and versatile with communication in the future.

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Effective communication has always been tactical in nature for any company or organization. Especially during COVID 19 the role of communication officer has even been more critical. Internal communication sometimes poses a higher level of challenges which could turn out very badly if something goes wrong with the communication. Whether it is strategic or corporate decision, expressing new mission or objectives, it is always important to help people to take the company to the desired future state. The article defines very clearly the importance of effective communication during pandemic and how important it is to find a clever way to find a communication technique that would keep everyone on the same platform.

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Effective communication has always been tactical in nature for any company or organization. Especially during COVID 19 the role of communication officer has even been more critical. Internal communication sometimes poses a higher level of challenges which could turn out very badly if something goes wrong with the communication. Whether it is strategic or corporate decision, expressing new mission or objectives, it is always important to help people to take the company to the desired future state. The article defines very clearly the importance of effective communication during pandemic and how important it is to find a clever way to find a communication technique that would keep everyone on the same platform.

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Whether it is personal life or professional life, the importance of communication cannot be obscured in any way possible. We will always need effective communication skill to get a message through. In most of the situation, communication should in a both way approach, thereby, ability of active listening is as important as the ability to vocally transmit information. Furthermore, communication with people who have different viewpoint and skill is also very crucial specially in a work setting. In the workplace it is important that we don’t act biased and take decision with rational thinking instead of emotional thinking. To be effective in collaboration, all stakeholders must identify the fact that collaborative efforts bring greater outcome than individual effort could bring. 

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Whether it is personal life or professional life, the importance of communication cannot be obscured in any way possible. We will always need effective communication skill to get a message through. In most of the situation, communication should in a both way approach, thereby, ability of active listening is as important as the ability to vocally transmit information. Furthermore, communication with people who have different viewpoint and skill is also very crucial specially in a work setting. In the workplace it is important that we don’t act biased and take decision with rational thinking instead of emotional thinking. To be effective in collaboration, all stakeholders must identify the fact that collaborative efforts bring greater outcome than individual effort could bring. 

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It is obvious that COVID 19 will bring radical changes to all the aspects of business, especially the way we used to communicate will be altered into a new way. There will be barriers, glitches, hinders to the meaning of messages and people at large will be encouraged to invoke the common culture and practice the usual way of communication. There is no doubt that future form of communication will heavily depend on technology. Even though it will be technologically driven, the importance of COO’s will not be compromised rather it will keep increasing. In fact, COO’s are expected to become proactive in addressing the gap that was created by the consequence of COVID 19.

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It is obvious that COVID 19 will bring radical changes to all the aspects of business, especially the way we used to communicate will be altered into a new way. There will be barriers, glitches, hinders to the meaning of messages and people at large will be encouraged to invoke the common culture and practice the usual way of communication. There is no doubt that future form of communication will heavily depend on technology. Even though it will be technologically driven, the importance of COO’s will not be compromised rather it will keep increasing. In fact, COO’s are expected to become proactive in addressing the gap that was created by the consequence of COVID 19.

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From this article, I got to learn about the measurable effects of the Covid-19 crisis when it comes to organizational communication. Increased anxiety level among business leaders and communication officers in terms of internal and external organizational communication actually affects the overall performance of the business. One interesting fact that piqued my curiosity was to learn that 63% would rather rely on the information provided by their workplace than any other sources. That is exactly why organizations should be forthcoming and trustful when it comes to communicating with employees during an ongoing crisis.

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Importance of effective business communication from leadership 

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Importance of effective business communication from leadership 

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Leaders should be able to provide any information asked in a clear, concise and understandable manner. This ensures trustfulness of the organization. At the end of the day, any organization is as good as it's people. Effective communication from the leadership and employees ensure that everyone is at the same boat. While difference of views is allowed, at the end of the day, an organization has to represent shared thought or hub-mind in front of the public. This is why learning to communicate effectively as a leader in any organization is important.

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Due to the pandemic, employees are forced to communicate and carry out organization activities through digital channels. This is actually proving that in order to run a business effectively, organizations do not necessarily need to invest a lot on real estate. Employees can exist anywhere in the world as long as effective communication takes place bringing in actual results. This might reduce the way the world works forever. Future business communication will be far more technology based and internet driven than in the decades it has been before. As a result emergence of a new digital working culture is inevitable. The new barriers would not be cultural differences among employees, rather online behavior patterns among difference corporations.