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Whilst reviewing the literacies within my social activities, especially researching Welsh culture, it has been highlighted how little I use the Welsh Language. This is something that I would like to build upon and reading, Martin-Jones (2009) I will be introducing and research methods on using the Welsh language within my day-to-day activities.

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Numeracy to be accurate and clear to determine the correct risk score

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Future finance is linked to the promotional side of the programme.

We will attract future interest from other institutions to join our programme, bringing in future funding, by employing fun, interesting, and engaging literacy (L) to promote our programmes, Freelon, et al (2018).

Using social media (DL) for our promotion allows us to showcase the international programmes we have and using a variety of platforms to share this information we can connect with a wide range of international customers.

We utilise LinkedIn, our website, Facebook, and Twitter as our promotional platform.  These channels enable the informal distribution of our programmes which can be viewed by our current and potential clients. These provide emoji functionality for customers to use on the platforms but also direct chat service, postings, share functionality, and liking our posts. This allows us to monitor the interaction and share further if needed.

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Positive and exciting literacies are used to promote the programme to highlight success.

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Informal text to make the posts, engaging, informative and promote the programme

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Reporting figures to the Senior Management Team 

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Reporting figures to the Senior Management Team 

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Reports will be produced to keep the SMT up to date on the progress of the project and also the finances. Using guidance from Bowen (2011) for the report to be impactful I will ensure that the report is
* easy to read
* takes the reader little effort to understand the information
* written in an appropriate style and:
* written with the correct clear chosen words.

I researched this book as it was informative, useful and clear to follow.  By following this guide I will be able to produce the report with clear, accurate data and figures.

The figures will be calculated (N), formulas completed on Excel (DL) and report written (L).

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(N) Calculating the cost per trip

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DL to Research culture

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Text and emails

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DL to explore, understand and produce finance documents

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Bowen, J. (2011). Writing a Report: How to Prepare, Write & Present Really Effective Reports. 9th ed. Oxford: How to books.

Freelon D, McIlwain CD, Clark MD (2018) Quantifying the power and consequences of social media protest. New Media & Society 20(3): 990–1101.

IPSOS. (2021). Online media literacy: Across the world, demand for training is going unmet. [Online]. ipsos.com. Last Updated: 15 March 2021. Available at: https://www.ipsos.com/en/online-media-literacy-across-world-demand-training-going-unmet [Accessed 01 November 2022].

Jecker, N. (2004). The Theory and Practice of Professionalism. The American journal of bioethics : AJOB. 4. 47-8. 10.1162/152651604323097790.

Mace, J. (2005) Literacy events, practices and values. In J. Mace and E. Fowler (eds) Outside the classroom: researching literacy with adult learners Leicester: NIACE

Martin-Jones, M. (2009) From life worlds to work worlds to college: The bilingual literacy practices of young Welsh speakers Welsh Journal of Education 14 (2) pp45-62

National Numeracy. (2019). Why is numeracy important?. [Online]. National Numeracy. Available at: https://www.nationalnumeracy.org.uk/what-numeracy/why-numeracy-important#:~:text=Good%20numeracy%20i [Accessed 20 November 2022].

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Friendly and welcoming home

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Formal and Legal literacies

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Comprehensive Risk Assessments (L) are place for all activities to ensure this does not happen

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Schedule and join meetings with Google Meet

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Formal writing to our consultant clarifying whether the cultural experience will be suitable by posing questions that required to be drafted and presented with sensitivity.

I used Informal literacy to the students to pique their interest and enthusiasm for the entire exchange and the adventures we had planned.

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Understandable structure, clear to implement

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As the students were under the age of 18 I was required to complete risk assessments internally for the College and for the experiences.

I completed these by following the college's risk assessment guidance (L) and ensuring that all risks are covered. I was able to calculate (N) a score using the probability and impact criteria, this produced a score to determine if the trip would happen.

I researched and reviewed the prepopulated risk assessment available on the activities website (DL) as these were clear and comprehensive I was able to compare the two risk assessments and enable all risks to be assessed.

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When planning the trips an important aspect of this is ensuring the finances are sufficient and compatible with the project.  I utilised my numeracy skills in many various ways, first I needed to confirm the budget for the exchange, this was done using Literacies by reviewing the contract.  I then needed to work out how many weeks the students would be here for, how many students would be involved in the trips, how many trips we could do on and work out the budget share allocated to trips.

I used formulas and calculations to ensure that funds were available and I did this via excel spreadsheets (DL) and a calculator.

I then costed the trips via the information found on the activities website or leaflet, ensuring all students and staff were costed into the planning. This included talking to the local coach companies to discuss the prices of bus hire for each individual activity.

Most importantly I needed to work out the value of money on the trips, whether the trips were too expensive for the time spent on the trips, did the cost of the trip maintain the culture included in the activities and whether were they too far away to justify the extra spend on the travel.

Whilst the decision was mine, I produced a clear and concise excel document to support my decisions and explanations of the costs, should these be needed. By doing this I was also able to find any underspend/overspend and adjust the activity.

All this information then allowed me to calculate if sufficient funds were available for the entire exchange, if the trips were worthwhile and did the cost showcase the best we have in Wales.
Because our confidence and proficiency with numbers can affect us financially, socially, and professionally, numeracy needs to be clear and succinct, national numeracy (2019).

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Short sharp engaging posts on this platform

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Invoices, Paying Suppliers and Consortium members (N) 

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Invoices, Paying Suppliers and Consortium members (N) 

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I produced a spreadsheet to cover all financing for the project using clearly identifiable titles to be able to track the payment required within the programme.  This included income in R$ Brazilian Real and £ Sterling. Each calculation (N) had a comment to enable me to raise invoices for the appropriate amount for payment, this included receiving funds and paying for services. As a consortium lead, I needed to carefully work out how much each member needed for their delivery (N), this was done by reviewing the contract (L) and apportioning out the income precisely.

Using the College's eBis finance system (DL), I was able to raise the invoices for the project. Each invoice had to be formally and clearly written (L).  Enabling each supplier, consortium member and internal finance team to associate each payment with each service used.

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To communicate with the students in Brazil, we hosted online meetings (DL), invited the host families to get to know the students, and engaged in open discussion. The students (and their families) were made to feel at ease and given more opportunities to get to know us and the hosts by using an informal conversational style and making sure the topics of discussion were engaging and exciting. Ensuring a family feeling.

These meetings were done via Google meet, which is an online platform that enables us to 'face to face meet' online. We generally use Teams as a College but not all countries/institutions use teams.   Using a different platform allowed me to experience differing technology, develop my digital technology skills and adapt to International demands and needs for digital training, in line with research on ipsos.com (2021).

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https://www.facebook.com/NPTCGroupInternational/

https://www.linkedin.com/company/nptc-group-of-colleges-international/

https://nptc-ebis.abscloud.co.uk/e.bis/login.html

https://twitter.com/nptcgroup_int

https://youtu.be/c5hhJLFlCpQ

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                                                                              Organising an International Exchange          

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                                                                              Organising an International Exchange          

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On my noticeboard, I've included the literacy skills I use on a daily basis when working with the international team in social interactions. I have researched, analysed, and addressed the literacies of literacy (L), digital literacy (DL), and numeracy (N). Mace, J. (2005) Literacy events, practices and values book provided guidance on what literacy is and how we utilise it in social contexts.

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Contracts had to be written (L) in a professional matter, hosts needed to clearly know, understand and agree to the terms of the agreement, before, during and after the hosting period.

This involved formally discussing the terms of the contract with legal advisors, GDPR specialists and contract consultants.

I reviewed and took guidance from previous contracts (L) we have used and researched the guidelines and laws (DL) to ensure any changes are implemented and appropriately used.  Discussed the contracts with the experts and ensured all parties were happy before sharing (DL) the contract with the hosts.

I then calculated (N) the amount owed to each individual host depending on the length of hosting required, which was incorporated into the contract.

With all parties involved, all writing and correspondence were done in a formal, professional manner.

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I conducted my study on the Region and the Culture of Wales utilising the Internet (DL) to make sure the students had the finest cultural encounters during their exchange. I conducted online research and looked for the best cultural activities in West Wales, including reviews of the activities. The majority of websites I visited had well-organised, interesting, and engaging writing which made me want to visit the attractions. I stopped studying any experience further because of some poorly written websites, which gave me a bad image and negative experience of the trip, emphasising the importance of well-written adverts.

I wanted these trips to be creative, enjoyable and rememberable for the exchange students and these well-written adverts allowed me to make the decisions quickly.

Due to cultural differences between the various countries, I had to consider whether the visits would be appropriate for my exchange students and compare our culture to theirs in order to ensure that there wouldn't be any problems that arose. I conducted this research using the websites (DL) for Wales and Brazil, which helped me better understand the contrasts between the two countries, highlight the differences, increase communication, and make the students' experiences useful, engaging, and interesting.

In addition, I went to the locations to research and reviewed the experience's leaflets (L). The writing on the flyers was interesting, enlightening, and nicely written. I was able to make wise conclusions about my options because of the clear literacy on the leaflets.

Messaging the students to promote the experiences to engage excitement buy in and prepare them for a trip of a lifetime.

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My responsibilities for the students include finding suitable, safe and inviting family-style homes for their stay.  Once hosts are identified, I would email (L & DL) the host to introduce myself, the programme and the requirements, this was done in a formal style to ensure professionalism, Jecker (2004).

During the visit, the conversation would be more informal dialect (L) to welcome the host to the programme and ensure openness and transparency between the College and hosts. We are there to support them whilst hosting for us, and want to make the hosts feel they can discuss concerns, issues and any ideas they may have, promoting a two-way relationship.

I would text message and email (DL) the hosts to build up a professional formal relationship, whilst also being personable. The messages are sent following the agreement and to provide updates on the progress of the exchange, I would include emojis and included the approipate use of emotion in the messages, depending on the message needed to be  protrayed.

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When researching trips for the exchange programme, there are many literacies that I would encounter and use myself Digital Literacy (DL), Numeracy (N) and Literacy (L).

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Many activities take place when looking for homestay hosts which would include a variety of literacies including Digital Literacy (DL), Numeracy (N) and Literacy (L).