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How to set up a meeting

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Too may steps to get to what you want. Can't files/folders we use daily be kept somewhere for easy access?

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Easily accessible
Easy to navigate, appreciate this now as I didn't before
Good tool for communication

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Site daily report
Site updates
Informing colleagues of jobs that need doing, have been done
Use it to catch up on the previous week's activities

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No thank you

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-          For me personally, the desktop app has a habit of crashing at time and thus I must resort to the online version.

So many channels, it can get confusing what is where

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Its assessable to everyone, thus communicated to the entire department is quick and easy

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-          Daily Planner

-          Checking updates throughout the library

-          Assessing documents (e.g., shelving statistics)

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-Too much information, hard to parse what is relevant, easy to miss information
-The search bar does not always bring up relevant or recent results (there is nothing we can do about this)
-Navigating between files and folders difficult in the app as pressing back often returns to a main folder rather than sub-folder (there is nothing we can do about this)
-Functionality is better in the web browser version however it's downside is constant prompts to use the app version instead

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Access to shared documents

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Essentials - daily planner, reports, checking channels for updates and information

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I would like to learn how Teams can be more beneficial in my work day so can we have training on some of the basic aspects of MS Teams

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Don’t really use other aspects of Teams

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The Daily Planner helps organise my day and I know what tasks I need to undertake on a daily basis

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Daily Planner

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Not at present

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Difficult to navigate screens, especially back to where you started

Too much information!

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Convenient tool to keep abreast of daily activity in the team and get up to date information

Can see how my work fits in with the work of my colleagues

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Shelving Statistics

Check any Team messages

Check and Edit Daily Planner

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could we have a channel for our most used documents

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phone calls
booking meetings
chatting
understanding how the information is organised

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authenticating

it's hard to find things

many functions i don't understand

trying to work

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you know what you want is there for the most part, if you can find it!

meetings & recordings of meetings are good

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incidents and faults
reports when on sites
meetings
chats -- on occasion

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The file structure and mgmt.

Finding information- historical posts.

Needing camera/microphone around sites to do vid calls, hardware limitations. Not always carring a camera and Mic.

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Use file mgmt. a lot but uploading, sharing and file formats can be unintutive to use.

Is there a directory of Teams around UoB. An interest in any other Teams you can join for work or play?

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The Activity button

Communication is quick

Connecting to other groups around UoB

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Keeping up to date

File Management

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Posting in incidents and faults- asking someone to check on something in library, the post can quickly disappear up the channel and be missed.

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Posting in incidents and faults- asking someone to check on something in library, the post can quickly disappear up the channel and be missed.

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Difficult to track information.
Can forget something is posted and    duplication occurs.

Hidden Channels.
Having time off and coming back to lots of Teams posts can be problematic.

In-Teams apps functionalities lacking (prefer to use main apps/downloading to desktop, but that causes problems collaborating if someone is sharing the same document at the same time.

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Staying up to date
Uploading and collaborating

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Incidents and faults
Uploading and sharing
In the know around sites

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* When using a loan laptop, software updates affect connecting to Teams (software updates). Would like more help on how to use Teams on devices loaned.

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* Do not like Teams only information- Easy to miss newsfeeds (Feel really imnportant posts should be duplicated to email)
* Pressure to 'like' everything and keeping up with emails and libanswers too
* Sometime too busy on point to check Teams and miss posts that may directly affect you.
* Information overload
* Tagged posts. When they show in email they are not formated correctly and are useless to read.

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* Updating excel sheets
* Referring back to old posts eg 4th floor    room booking/visitor restrictions.
* Good or spreading information

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* Daily Planner
* General and Incidents channel specifically
* Liking posts
* Specific channels not visable to all
* Meeting online
* Lost Property log

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-Searching
-File structuring when uploading
-Navigation issues (accessing old posts containing videos that are hard to find.

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-Finding past posts
-Finding files
-Using navigation bar at top (along the top underneath the 'New button') is not reliable and can take you back to the start of a channel
-Sharing files and uploading multiple files will be zip files

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-Uploading and sharing files with others.
-Communicating messages to others and adding tags to alert them.

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-Night reports
-Sharing/uploading files
-Meetings
-Using Chat in specific SI channels to communicate

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-Training on all of it – refresher course

- How to navigate between files efficiently

- shortcuts

- not fully utilising all the functionality of Teams. A lot of information to look through. Need tips on how to navigate contents and what short cuts are available

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- Can be quite difficult to navigate around. Unsure of where to find certain information

- Can be overwhelming- information overload

- Sometimes difficult to move from one file to the next

- Posts can be easily missed. A lot of information to trawl through to find something

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- Good for general information sharing

- Up to date information on there

- Useful for guides and templates

- Keep abreast of things happening in the library eg Events, meetings etc…

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- Working at site library I use Teams to inform colleagues/library managers of any faults and incidences

- I check on Daily Planner, which colleagues are on site/working remotely

- Also check on any update/news from other Teams

- Have used Teams to look at procedures. Have used some of the template leaflets

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Can be hard to locate something you know you've seen "somewhere" on teams.

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Sharing information, quite easy to use, chat facility

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Daily Planner, Incident Reports, Service Improvement updates, posting/replying to updates from colleagues

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The app is part of MS systems of apps, so linkages and functionality with Office 365, e.g. Delve;  would be useful. Also, it feels like there must be more functionality with this application. One's we are not aware of, as Microsoft tend to over engineer their software offering. But I have not come across any such information.  Plus, if we could get more of our paperwork onto the system rather than physical passing desk to desk. For example, electronic version of our Timesheets/ TOIL sheets.

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The app is part of MS systems of apps, so linkages and functionality with Office 365, e.g. Delve;  would be useful. Also, it feels like there must be more functionality with this application. One's we are not aware of, as Microsoft tend to over engineer their software offering. But I have not come across any such information.  Plus, if we could get more of our paperwork onto the system rather than physical passing desk to desk. For example, electronic version of our Timesheets/ TOIL sheets.

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Teams is useful for passing on information. And I use it off campus to get updates, such as daily planner. It's useful to share information internally. Faults              etc.  Also get documents from shared folders. (e.g., Master copies of leaflets). Useful when working on late shifts, weekends.  

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Teams is useful for passing on information. And I use it off campus to get updates, such as daily planner. It's useful to share information internally. Faults              etc.  Also get documents from shared folders. (e.g., Master copies of leaflets). Useful when working on late shifts, weekends.  

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 I use MS Teams every day at work: Daily Planner – read and update Update faults, information about incidents Record onto the lost property log Input onto the end of shift report Get updates from colleagues/managers Get awareness of events View documents in office 365 Attend online meetings. it's a lot better than writing messages in a communications book, or passing post it notes 

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 I use MS Teams every day at work: Daily Planner – read and update Update faults, information about incidents Record onto the lost property log Input onto the end of shift report Get updates from colleagues/managers Get awareness of events View documents in office 365 Attend online meetings. it's a lot better than writing messages in a communications book, or passing post it notes 

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There are too many channels and too many folders and files in channels. Hard to find files.

Not intuitive and makes it hard to find specific information. eg, it's hard to find the the Lost Property folder as it's in the Incidents and Faults channel.

I have to follow notes to access lost property and the rota spreadsheet.

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Teams is good for sharing information and keeping in touch with other staff.

Teams is good for keeping up to date with library matters such as visitor access, security issues etc.

I like being able to attend meetings when not on site.

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I use Teams to send and receive messages.

To check for the latest updates on eg visitor access, forthcoming events etc.

To access the rota, lost property spreadsheet and Incidents and Faults.

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If something new is released by MS, would like to know. Also an overview of everything that Teams can do, so we can refer back to it.

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If you remember seeing something, it can be hard to track it down.

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When you log in to a PC, you have to open Teams and authenticate before you can do anything else!

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It is difficult to move between files and it is quite long winded. Also it is difficult to work between files, if you are working on more than document.

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A quick way to get in touch and communicate, rather than wait for an email reply. I am not sure if I am meant to use this feature - is it too personal and can I contact anyone in any channel?

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I like how it is organised and you know where everything is going to be e.g. channels.

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This is helpful as it keeps you aware of any incidents that happened earlier in the day or on days off and it helps to see how they were dealt with (useful for people working in the evening).

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Reporting incidents and faults and keeping up to date with what has happened during the day. For example if there is a certain room out of order, problem with PCs etc.

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I like the daily planner. It is useful to look at the week ahead and be able to see my training / meetings for the week. Also reminders for SCONUL, training room are useful.

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If you are trying to search for an older message it is so difficult to find, especially with incidents where something has broken they are hard to find

Sometimes we have access to the Teams Group on Teams, having access to everything can be confusing, especially if it is things you don’t use

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Good to have one place that not just one team uses, that the whole of the library use.

Useful if I am away or on AL I can know what has happened and keep up to date with issues

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Daily report

Incident/TAMU updates

General updates about library

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Could we just have a complete training session on using teams.

Just general training on how messages can be presented or formatted.

When typing a message is there training on which teams to tag for certain messages (Frontline or the Library services team)

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Some pointers on organisation of folders, for example - can we make our own?

To get more of a formal overview of how it all works, despite not needing to know how to do everything

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Easy for things to get lost if they aren’t tagged for the team to see

Teams works best when people still tell each other that new things have been added to it

Difficult to prioritise what information you need to take in when you've been away and have a lot to catch up on, ideally you will read it all but, if you are busy, it would be useful to have more of a prioritiy system

Can be slow to load and a bit clunky

It is pretty-well organised but there are some stray files outside of folders, and files that no longer seem relevent from eariler years

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I do like the way it is divided into sub-sections, especially now we are in service imp groups

I like the sharing side of it, nice to have that many editable docs in one place

Once you get used to the layout it is easy enough to keep track of things coming in

I like that there can be more than one editor at once, on channels and in documents

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Checking the daily planner and updating it

Accessing shared docs – lost property, RAP records, end of shift report

General channel checking (mostly General) for updates for the day or week

Posting about IT and library faults

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keeping up with the announcements made by other members of my team

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keeping up with the announcements made by other members of my team

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No, I think I use it fine - it is quite intuitive.

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I think the folders could be more organised and make more sense. For example the Nightly Reports are in the '24-7 Opening In Main Library' folder, which does make sense, but since there are only Nightly Reports in there, I think the folder should just be called Nightly Reports. There's a few things like this where it's just a bit hard to find stuff

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Having to authenticate takes a while especially as we sign into lots of PCs throughout the day at different service points.

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I think it's quite easy to use, and having documents everyone can edit is very useful - keeps everything  up to date and accurate. I also like the internal chat and posting functions.

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Checking the rota, lost property communicating with others on incidents/SI Groups.

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How to navigate around Teams more effectively.

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No-I feel that the more you use it the more familiar it becomes.

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Information on Teams is spread across different channels and can be hard to find. I sometimes struggle to find where information is.
The Teams icon doesn't appear on the desktop of some PCs, making it difficult to sign in, and I have to access it on the web.

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Logging in to teams can take a while as you have to wait for the login codes.
You have to keep signing into Teams from each PC you sign into, which is time consuming. Would be better if you only had to sign in once.

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Being able to add to the Nightly Report.
Being able to view faults and issues.
Being able to keep up to date in general with what's been happening in the library is very useful as I work outside of core hours.

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Everything is in one place.
Easy to access.

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Reporting Incidents & Faults/Updating the Nightly Report/Keeping up to date with daily issues/Checking the calendar.

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Checking the Daily Planner/Checking the Lost Property Spreadsheet/Checking for updates on reported faults.

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How to create and save shortcuts/links to useful spreadsheets/documents that are constantly updated so that the updates are applied to the shortcut and not just saved as an old version.

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How to create and save shortcuts/links to useful spreadsheets/documents that are constantly updated so that the updates are applied to the shortcut and not just saved as an old version.

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Can’t view more than one thing at a time (to my knowledge)

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Can’t view more than one thing at a time (to my knowledge)

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Sometimes the thing you are looking for is in a subsection of a subsection of a subsection so it gets a bit tedious clicking through to find it (pretty minor issue)

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Sometimes the thing you are looking for is in a subsection of a subsection of a subsection so it gets a bit tedious clicking through to find it (pretty minor issue)

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Sometimes documents aren’t in the expected section e.g. Shelving stats in Library Customer Support instead of Stock +Circ – can waste time searching for them

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Sometimes documents aren’t in the expected section e.g. Shelving stats in Library Customer Support instead of Stock +Circ – can waste time searching for them

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Convenient – can access from any device, any time and lots of useful information/documents available all in one place

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Convenient – can access from any device, any time and lots of useful information/documents available all in one place

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Straightforward – relatively easy to navigate and organised into distinct sections

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Straightforward – relatively easy to navigate and organised into distinct sections

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Collaboration – whole team can add to same documents from different devices

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Collaboration – whole team can add to same documents from different devices

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Reminding myself of processes with the training documents available in different subsections

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Reminding myself of processes with the training documents available in different subsections

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Accessing/updating spreadsheets for Stats e.g. Scanning, Rapid ILL, and Lost Property

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Accessing/updating spreadsheets for Stats e.g. Scanning, Rapid ILL, and Lost Property

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How to add files to MS teams

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Setting up a call myself

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Don't always know where they are and if I have looked at the information in there.

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You can work with many different file types, as well looking at recorded meetings