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Ohh okey I will follow this discussion

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I'm fine too🙂

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Hello,, i am fine thanks and you?

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Hello, how are you guys??
We are back again to discuss about the adjustment.

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I'm good, so how about we go straight to the topic of discussion

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do you know the adjustment letter?

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I know, Adjustment Letter is one type of formal letter intended to reply to a complaint letter.

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An adjustment letter or a claim adjustment letter is a written response from a representative of a business or agency to a customer's claim letter. It explains how a problem with a product or service may (or may not) be resolved.

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Have you ever made an adjustment letter?

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yes,,I have made it but not for business purposes only for lessons

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I once made an adjustment letter but it was just a practice

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What is the purpose of making an adjustment letter?

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Adjustment letters are meant to resolve a conflict that is why they are known as such.

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To provide the service that customers want and resolve customer complaints against us.

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Do you need to make adjustments?

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It's necessary, especially when we work in a company, to handle customer complaints we have to make adjustment letters.

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Yes,, because the letter is to inform the readers that their complaint have been received

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What are the characteristics of an adjustment letter?

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An adjustment letter should begin with a positive statement, expressing sympathy and understanding. Near the start, it should let the reader know what is being done, and this news, good or bad, should be followed by an explanation.

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The contents of the letter are clear, concise, and solid or it can be called "Be Pompt".

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Can you provide an example of an adjustment letter?

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A good and effective adjustment letter should include the following items :

1. Acknowledgment of receipt of our complaining customer.

2.Expression of our apology.

3.Explanation of the problem.

4.Solution of the problem : It can be an action or reimbursement.

5.Statement we will avoid doing the same mistake

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This is an example from adjustment letter

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Okey thank's guys

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ohh okay thank you too,, for having discussed together here

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may be useful ☺️🙏

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thank you friends for your time and information in this discussion, very helpful.