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Ongoing decline of profits can lead to lay off staff, and they will lose their jobs.

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problem

Customer satisfaction has significantly declined, indicating that many clients are unhappy with the company’s service.

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The number of sales and profits is declining constantly in recent months.

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Trend 7

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Sometimes, the relationship between colleagues are bad and happens conflict.

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Customer complaints are continuously increasing due to poor service.

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Improve sales training so that sales team members can target a new goal with more effective processes and strategies.

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Monitor customer feedback and strengthen customer service to identify their needs and improve their satisfaction about the products.

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Slow feedback results in low customer's satisfaction. Additionaly employees are not happy for their company and don't care about consumers. Lack of careness for patrons causes low customer review.

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Employees are not working well together on team projects because there is poor communication and some people prefer to work alone

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The company might have ineffective marketing strategies for sales.

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So, projects take longer and the quality of work is worse.

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Trend 3

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Trend 8

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Trend 1

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Trend 9

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The relationship between a company and its customers is poor, managers often come under criticism.

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Trend 4

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The company's working plan is bad, which has led to a poor experience for its customers.

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Trend 10

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This led to customers losing faith in the company, and they also held negative opinions about the company in the future.

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Team member's sick days have been constantly increasing.

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From last winter, Flu has been being widespread. Most members were infected on the Flu.

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Employees worked relatively fewer hours and were unable to focus on their tasks. This led to a decline in sales.

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Trend 12

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Total compensation(salaries) is decreasing and become stable in spite of constant decreasing of profits. Tha's symptom of bad signal in this company.

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Improve the company’s working plan by focusing on what customers need.

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Train managers and staff to give better service.

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The performance of sales is going down and team members' salary is also decreasing

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At the beginnig time, salary going up.

This means Company tried stimulate employees.

But become lower than before.

There is product or service issue originally.

And issues come out by customers.

Salary graph show that there is some ingredients which affect to this business circumstance.

Netprofit is decreasing. So salary level could not go up any more. This is that kind of time.

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Trend 5

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Team members would not satisfy enough.

And some members could have some worry about the future of this company.

Because at first the salary level had been increasing.

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Company must focused on improving the quality of product

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Lack of diversity among staff

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The manager often yells at team members too much.

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The response to customer is too slow and customers' service team doesn't fulfill their responsibility

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The company should establish strategies for disinfection, disease control, and emergency response to infectious diseases.

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He is stressed or doesn’t know how to talk nicely.

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Have regular team meetings to improve communication to make one common goal between employees.

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The staff dislike different opinions and dislike people with new ideas participating.

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Workers feel bad and don’t like the workplace.

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Give team-building activities or workshops to know each others.

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Teach the manager how to talk and lead better.

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Some customer don't recommend our products to other so that sales profit is not increasing. In addition, reputation of company gets bad and share price is going down.

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Make clear rules and let workers give feedback.

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Customer service should be improved and made faster to better meet client needs.

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They gradually become rigid and insensitive to new ideas.

Not even interested in the employees

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Fire incompetent staff.

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To decrease complaints, blocking some black consumers is also needed

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Customer feedback should be shared and acted upon to rebuild their trust in the company.

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We recruit staff with new ideas and diverse career backgrounds.

If necessary, hire staff from competitors.

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The company leader should show the real situation to the all members honestly.

And should make a task force team and contrieve the reason.

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The company should establish a system to support remote work.

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Make a short period and mid-long period vision of this company.

Salary inspection needed and analyze it specifically.