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Thank you for bringing to our attention

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Thank you for comunicate, we are  help you

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Thank you for comunicate, we are  help you

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I apologize for the issue, I would like to know if the issue is only in the PC or more devices?

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Hello karen how are you, excuse us, in one moment answer us at you request, please give us a moment for can help you.

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Hi Karen, let me check first your count

I will help you a soon as possible

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Of course, I understand your situation, I'm here to help you and solve your issues.

Tell me, have you tried to reset your wifi device?

Can you check if the device is well connected?

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Hi karen, we appreciate you are taking of your time to contact us. I understand you are having problems to connect to your wifi, and i'm willing to help you today

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Good afternoon Karen, I apologize for this issues, I will solve it as soon as possible.

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Good afternoon Karen, I apologize for this issues, I will solve it as soon as possible.

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How can we help you?

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I am here for you. Let me check the problem to solve it in a moment

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Hello karen nice to meet you, you would like say us as can us help you, Is very important often a faster solution

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Hi karen, I appreciate you reaching out to us, tell me, how long have you been having this problem? And I will tell you what I can do for helping you.

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Hello, mis Karen. I'm Diego and I'm here for helping to you. How long has your wife not been working? 

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Hello, mis Karen. I'm Diego and I'm here for helping to you. How long has your wife not been working? 

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Karen, we understand you situation for this reason we give you an 1 month of service free, for that you can with your family

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Karen, dont worry, im going to be with you to solve this inconvinience, and it is going to take just a couple of minutes.

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Karen, i am really sorry, i don't want you to fell in this way, but i am here to assist you for this problem

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I’m so sorry for that . Please don't despair this takes time but we're going to solve it on this call

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I’m so sorry for that . Please don't despair this takes time but we're going to solve it on this call

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Karen, I fully understand what is happening to you, I apologize for the inconvenience, we will try to find you a solution as soon as possible, I am here to help you.

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Karen, I fully understand what is happening to you, I apologize for the inconvenience, we will try to find you a solution as soon as possible, I am here to help you.

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Miss Karen I know how  you feel in this moment.

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Miss Karen I know how  you feel in this moment.

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But do not worry about it. I promise you that we will organize your wifi in a few minutes

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Yes, I can understand your upset, it's our fault,

We're sorry for your issues, in this moments we're are working to solve your internet problems

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I don't want you to feel in this way. I'm here to assist you. So, I'll do everything in our hands to fix this issues.

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I don't want you to feel in this way. I'm here to assist you. So, I'll do everything in our hands to fix this issues.

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We are sorry you are going through this Situation I'll give priority to your case and so proceed yo an early Solution.

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We are sorry you are going through this Situation I'll give priority to your case and so proceed yo an early Solution.

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I understand you, mis Karen, but I need we work together and I will be able to resolve your problem 

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I understand you, mis Karen, but I need we work together and I will be able to resolve your problem 

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I know that you feel tired with the situation but in a moment solved us it

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I know that you feel tired with the situation but in a moment solved us it

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I understand how important this is to you, allow a few seconds I’m verify your service and I’m trying to resolving as a soon posible.