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Your company is going to host a corporate event in the next six months. As a managing director, write an email (120-140 words) to your staff to inform them about plans to organize this upcoming event.

From: mirrordirector@CEO.com.

To: Allbranchstaff@gmail.com

Subject: Plans to organize this upcoming event

Dear all staffs,

Next six month, our company will be 10 years old, so the board of directors plans to hold a company milestone event. The purpose of the event is expressing its gratitude to staff members who have been with the company for 10 years of establishment and development. The company milestone is going to be outsourced because it needs be professional and thoughtful. We plan to invite many people including employees, managements, clients, customers and owners. In addition, journalists will be indispensable guests to convey the information to help improve the company’s reputation. We plan to hold the company milestone event in a luxurious venue - The Garden hotel. The event is going to be held in one day with a variety of activies such as welcome show, the speech of chairman, strategy presentation for the next period, commend employees with excellent goal, exciting games  and business dinner .

I do believe that we will have a very successful and memorable company milestone event .

Thanks,

Huong

Director, SamSung company

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Write an email (120-140 words) to your friend to give him/her information about the corporate culture of a company or an organization where he/she is going to apply for a job. Your email contents should include the following information:

- What is the company's name?

- What are its slogan and logo?

- How do its employees wear in the workplace?

- What are its missions and visions?

- What are its core values and beliefs?

- What special policies does the company offer to its employees?

From: kz@audio.com.vn

To: candidates@email.com.vn

Subject: Corporate culture of xyz company

Dear Candidates,

I’d like to inform about corporate culture of our company where you are going to apply in. We are a audio company so our logo has a material design which has 2 letters K, Z in Red and Blue colours. Our slogan is Beyond The Sound, we believe our products will bring that to customers.

We have young environment workplace so I needn’t wear too formal. Wear simple clothes which give you more comfortable. Simple clothes such as jeans, T-shirt, sport shoes, …

Our missions brings the realistic audio to customers in a youth design. Our products can be a symbol for young generation which is our visions.

We have 2 core values

Customer’s experience: it’s our first priority
Teamwork: we believe teamwork will bring us more energy to go further.

From the foundation day, our belief wasn’t changed, quality is always better than quantity.

I think our policy is good enough to attract many candidates. Each year, we will have a holiday for all employees, increase wages annually, many gifts in speacial days such as Tet, 30/4, 1/6, … I believe that what we do can make our company is a suitable working place for all young people.

I hope these informations give you a overview about our company.

Thank you,

Huong

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You are a customer service officer. Write an email (120-140 words) to a customer about the guarantee policy of a product he/she has bought online from your company recently. Your email contents should include the following information:

- What are the name and type of the product?

- What kind of warranty does it offer?

- What defects are covered under the warranty?

- What damages are not warranted?

- How can a customer have the product warranted?

- What will happen if the warranty is lost or expires?

From: trieuthithuhuong2001@gmail.com.vn

To: dothiha03102001@email.com.vn

Subject: The guarantee policy of a Apple Iphone 12 promax product

Dear Mrs.Ha

The guarantee policy of an electronic device you have bought online called Apple Iphone 12 promax from FPT shop. The product is offered a limited warranty which expires after 1 year with 30-day return period

If your product is covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage which is caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.

In order to have your Apple warranted. The regulations require that you have the warranty certificate and The terms of the warranty do cover your product once it has not expired.

In case it is lost or the warranty expires, we will have it repaired for a reasonable rate and a fee will be charged for return shipping.

I hope you will be satisfied with our product guarantee policy.

Thank you

Huong

Customer service officer of FPT shop

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Write an email (120-140 words) to one of your colleagues to tell him/her about a negotiating style (soft, hard or principled) you are interested in. Your email contents should include the following information:

- Which negotiating style are you interested in?

- What is the objective of that type of negotiating style?

- What is the bargaining position of the party with the negotiating style?

- What are the advantages and disadvantages of the negotiating style?

- What does a negotiator of that negotiating style tend to do?

From: mirror1510@gmail.com.

To: TrungDuc2606@gmail.com

Subject: A negotiating style

Dear Mr.Trung Duc,

Principled is one of popular negotiating style. This style of bargaining that focuses on the problems rather than the involved people and to seek a win-win solution. This means the negotiators should consider each other’s interests so that they can reach an agreement both are happy with. Sometimes, both sides need to make some sacrifices to find an agreeable outcome. This position of a negotiator in a principle negotiation is irrelevant because neither party negotiates from position of power. For such objectives, principled negotiation brings a big advantage. It can enable parties to create a long-term cooperation and make negotiators feel comfortable during the negotiation. Besides, it can serve the negotiators’interests while maintaining goodwill with the other party. However, this negotiating style does not always work and it might expect longer and more careful preparation than other types. Also, it may require negotiators to have more skill and experiences. The tendency of the negotiators will identify a common interest discuss a fair criterion and find a creative solution for negotiation. In short, principled negotiation is an effective negotiating style with some aspects that negotiators must notice.

Thanks,

Huong

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Write an email (120-140 words) to one of your relatives who is living far from family to tell him/her about a type of bank account that is the most suitable for him/her. Your email contents should include the following information:

- Which bank account is the most suitable for him/her? Why?

- Who are the main users?

- What are the purposes of opening this bank account?

- What do you know about that bank account? (requirements, interest rate, minimum balance, fees, ...)

From: trieuthithuhuongnb10@gamil.com

To: Ngocdiep2002@gmail.com

Subject: A type of bank account

Dear Mrs.Ngocdiep,

I am writing to give you some advice on choosing the right bank account. In my opinion, checking account is the most suitable for you because of some reasons. Firstly, as a student, you need financial support from my family for tuition fee, food, accommodation, transport and other living expenses on monthly basis. With a  checking account, your parents can easily send me money without giving it to an intermediary. In addition, this type of bank account is convenient and easy to use. Checking account is very liquid because its owners are allowed to make unlimited withdrawals and deposits whenever you need. It allows your to make most of financial transactions like paying bills or shopping online just with a phone connected to the internet. Also, you can manage your deposits and withdrawal every day. Besides, opening a checking acount is quite simple. The user just has to be over 18 and provide a valid form of identification. Lastly, fee and minimum balance are quite low despite depending on each bank’s policies, many banks offer free checking accounts but some charge monthly maintenance fees as well as overdraft charges. Some banks have minimum deposit amounts for checking accounts and those amounts vary among financial institutions. In addition, banks typically charge monthly service fees but provide customers ways to avoid them. Setting up direct deposit and keeping a minimum balance in your account are common ways to by pass those fees with a minimum balance of 50,000VND. Customers will be charged 1,100 vnd when withdrawing money from an ATM of their bank or 3,300 vnd from that of another bank. The current accounts do not have any fixed maturity as these are on continuous basis accounts. This makes the interest rate paid by the banker for the actual amount in the checking account to be very low, only 0.1%.

I believe checking account is the right choice for you.

Thanks,

Huong

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Trieu Thi Thu Huong

Address: Co Nhue, Bac Tu Liem, Ha Noi

Contact: 0940000123

Email: trieuthithuhuong10@gmail.com

Bac Thi Thin

MBB Corporation

18 Le Duc Tho, My Dinh, Ha Noi

Dear Mr.Thin,

I am writing this letter to apply for a job as a bank clerk brokerage through a post advertisement on Vietnamwork. I want to try in a new working environment which is in line with my major at university.

I am writing this letter to apply for a job as a bank clerk through a post advertisement on Vietnamwork. I want to try in a new working environment which is in line with my major at university.

I have graduated from HaUI University and major in Faniancal Banking with a good score.I also have a degree in English.My professional skills appear to be well suited to your company’s requirements. In particular, I have had two years of experience in the same position while working for ACB company, the knowledge about economy and corporation, I have it in hand. I am capable in doing task under presssure and a good relationship skill, which will help me in keeping and developing the relationship with customers. I love the company’s mission of being a market leader banking industry in VN and provide product and service in accoidance with international standards and I understand that you’re looking for somone who employees professional. I believe I would be asset to your company. I will be able to: bring with me my perience of working as an bank clerk which I think would be useful in this position.

MBB is a big corporation, the young and energetic generation is the factor which contribute to a developing way in present and future. I am a part of this generation and hope to be a part of this success.

I would like to have the opportunity to talk to you further about my application. I am available for interview at any time and I can be contacted at trieuthithuhuong10@gmail.com. If you have any questions in reviewing my qualifications, Please do not hesitate to contact me at 0940000123.

Thank you for your time and consideration.

Your sincerely,

Doan

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From: trieuthithuhuong10@gmail.com

To: Ngocdiep2002@gmail.com

Subject: Share experiences in my last/latest job interview

Dear Mrs.Diep,

I am writing to share experiences in my latest job interview. I have been working as a shop assistant in a shopping mall in HaNoi district. To get the job, I had a quite successful interview last month. The people interviewed me was the human resource manager. She wore smart clothes and looked smart as well. She asked me a lot of questions about my personal information, my strengths, my weaknesses and my experience. I was really nervous at first but the manager was friendly so I left much better. I answered most of the questions very well. However, because I had had no experience in selling products so when she asked me to deal with a customer’s complaints, I did not have a good answer. if I were in the same situation again, I would deal with a customer’s complaints based on my life experience by finding out the cause and trying to make an offer to resolve the customer’s concern.

I hope this information was helpful to you.

Thanks,

Thu Huong.

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Write a paragraph (120-140 words) to describe the trends of the chart below.

The chart shows the movement of Vietnamese gasoline prices in 2017. Summarize the information by selecting and reporting the main features and make comparisons where relevant. (Unit: USD/ Liter)

Today, I’d like to show you a line chart about gasoline prices in 2017 in Viet Nam

The chart can be divided into 2 parts: from January to June and from July to December. In the first parts, gasoline rises prices in the first month of years and then it declines and reaches a low of 0.72 in July.

On the second parts, it has a sharp increase and reaches a peak of 0.82 then fall into 0.8 at the end of 2017.

To sum up, it has a sharp decrease in the first 6 months of the year but the growth of 6 months before is too good. At the end of 2017, it has a slight increase.