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Fundamental British Values at Access Training

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Fundamental British Values at Access Training

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Click above to access the Fundamental British Values at Access Training Padlet

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If you started your apprenticeship on or after the 1st January 2026, it is likely that you will have been setup on the SmartAssessor system.

A separate Padlet has been setup to help you to navigate and use SmartAssessor effectively.

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A separate Padlet has been produced which covers Off-the-Job training in more detail.

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IAG and Careers at Access Training (Apprenticeships)

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IAG and Careers at Access Training (Apprenticeships)

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Click above to access the IAG and Careers at Access Training Padlet.

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There have been changes announced which make it no longer a requirement to complete English and maths to be able to complete your apprenticeship.

However, English and maths may still be required by your employer or to be fully qualified in your chosen vocational area.

Your English and maths requirements should have been established as part of your interview and initial assessment before the start of your apprenticeship.

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Click above to access the Examinations Padlet.

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Click above to access the Safeguarding at Access Training Padlet.

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Before we cover your apprenticeship you need to remember that you are starting a new job with a new employer.

For some apprentices this could be your first job after leaving education, which is a big step.

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As an apprentice you will have a contract of employment with your employer.

Your contract should explain all of the terms and conditions that your employer expects you to follow.

It will also contain details of your pay / wages, holiday entitlement and the duration of the contract.

Some contracts are for a fixed period of time, such as 12 or 24 months, whilst others are open ended with no fixed end date. It's important for you to know what type of contract you have.

For your apprenticeship it is a requirement for you to have a contract in place which covers the full duration of your apprenticeship.

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It is likely that your contract contains a "probationary period".

A probationary period is a period at the beginning of an employment contract which allows your employer to determine if they made the right choice in employing you. It also allows you the employee to decide if you made the right choice too.

It is expected that you receive guidance and support from your employer during this period to help you get settled in.

Typically a probationary period is set at an appropriate length to your contract. Commonly this could be between 1 to 6 months.

Usually you will have an appraisal or review with your employer at the end of your probationary period. This is where a decision will be made on whether your employment will become permanent or not.

If any set targets or objectives have not been met during your probationary period, the period can be extended to allow more time for objectives to be met or in the worst cases your employment could be terminated.

So your probationary period is critical to you remaining in employment and being able to complete your apprenticeship.

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Introduction

At Access Training, we understand the responsibility to protect our learners as well as educate them on eSafety issues; teaching them the appropriate behaviours and critical thinking skills to enable them to remain both safe and legal when using the internet and related technologies, in and beyond the context of training.

All employees have a shared responsibility to secure any sensitive information used in their day-to-day professional duties and even staff not directly involved in data handling should be made aware of the risks and threats and how to minimise them.

To address this Access Training has an eSafety Policy in place.

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English and Maths Functional Skills are practical, literacy and numeracy qualifications, relevant to both young people and adult learners.

They can help you to develop and apply important skills such as communication, analytical and presentation skills. Functional Skills are assessed by completion of an examination.

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What are Functional Skills and how can we help | nn.org

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Functional Skills Maths and English qualifications are equivalent to GCSE and are aimed at adults, with a focus on the skills we need for work.

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Remember to own your apprenticeship!

You are responsible for meeting the objectives set in your apprenticeship.

Your Trainer Assessor will help and support you throughout the apprenticeship, but they cannot do your work for you and meet your objectives for you.

When you are set targets and objectives to achieve it is your responsibility to make sure that they are completed on time.

If you are unable to meet an objective then you need to communicate this to your Trainer Assessor in advance of your next meeting with them.

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You will be asked to produce different types of evidence and work as part of your apprenticeship.

Some of the most common ways in which you produce evidence are listed below.

All work produced by you will be assessed against the relevant apprenticeship standard.

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IMPORTANT! All work produced must be your own work. Access Training has systems in place for checking learner work effectively.

The copying of someone else's and claiming it as your own is called Plagiarism. All work submitted must be your own work, and if you submit any work which has been copied from someone else and claimed as your own, it will be viewed as malpractice and could lead to you being exited from the apprenticeship.

This includes the use of Artificial Intelligence (AI) apps such as Chat GPT.

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Observation: This is direct observation of you at work in your workplace or performing a set task.

In other words, someone watching you work or complete a task and assessing what you are doing against a competency framework such as an apprenticeship standard.

Observation can be really strong evidence as it proves you can actually complete a task in reality.

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Professional Discussion: is a planned, in-depth, two-way exploratory conversation between the Trainer Assessor and you (the learner). It is an effective way of assessing your understanding and knowledge and how you have embedded this in what you do. It is efficient in terms of time and as a useful holistic assessment method.

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Questioning: Your knowledge and understanding may be assessed through on-the-job or off-the-job questioning by your Trainer Assessor, or by written questions and answers.

This will be used widely by your Trainer Assessor to check your learning and understanding at each stage of your apprenticeship.

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Assignments: You may also be required to produce assignments as part of your apprenticeship.

Assignments can be very effective, as if your assignment is well written, it can cover multiple parts of your apprenticeship in a single piece of work.

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Examinations: You may also be required to sit internally or externally set exams in order to demonstrate knowledge and understanding.

Examinations are conducted if your apprenticeship includes English and maths.

Most apprenticeships have a formal examination session of some type.

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Portfolio: You might be required to produce a portfolio containing evidence of work completed.

A portfolio of evidence is a collection of work demonstrating that you have attained, and can apply, the knowledge and skills identified in the relevant qualification framework. It provides an opportunity for learners to demonstrate the progress they have made and provide examples of the required competencies.

Your portfolio could include writing up reports, photos and witness statements as well as any evidence of the assessment types above being completed.

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What skills do you need to be able to pass your End Point Assessment?

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What skills do you need to be able to pass your End Point Assessment?

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You already know what you need to complete to achieve your End Point Assessment, but what skills will you need for each section?

A Presentation

To be able to complete a presentation to your End Point Assessor, you'll need to be able to:

Communicate effectively using both verbal and non-verbal communication.

Put together good presentation materials such as a PowerPoint presentation and handouts.

Manage your time, to make sure you cover all the content needed in the time allowed for your presentation.

A Practical Assessment

To be able to complete a practical assessment with your End Point Assessor, you'll need to be able to:

Demonstrate the Skills your have learnt whilst on the apprenticeship.

Communicate the knowledge you have learnt on your apprenticeship.

Demonstrate the behaviours you have learnt on your apprenticeship.

Be prepared and organised. Make sure everything is ready in the days before you start your assessment. Preparing on the morning of your assessment will be too late.

Manage your time, to make sure you demonstrate everything required in the time allowed.

An Interview

To be able to complete an interview with your End Point Assessor, you'll need to be able to:

Communicate effectively using both verbal and non-verbal communication.

Listen to questions asked carefully, to make sure you are answering what you were asked.

Manage your time, to make sure you cover all the content needed in the time allowed.

A Project

To be able to complete a project you'll need to be able to:

Make a plan of exactly what needs to be achieved and by what date. Then you'll know at every point if you are on target for completion.

Understand the purpose of the project and what part of the apprenticeship standard it will meet.

Put together good presentation materials such as a PowerPoint presentation and handouts.

A Multiple Choice Exam / Test

To be able to complete an examination or test you'll need to be able to:

Be organised. Know exactly when / where your exam is being held and be ready for it.

Complete revision or practice tests where possible.

Practice your exam technique, including managing your time, to make sure you answer all possible questions and don't waste time on certain questions.

If you are unsure about any of the skills needed, please speak to your Trainer Assessor for support.

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You can find our most recent Ofsted inspection report using the link attached.

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Access Training (East Midlands) Ltd - Open - Find an Inspection Report - Ofsted

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Find an inspection report and registered childcare

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When an Ofsted inspection takes place, inspectors might want to speak to you directly about your learning experience.

This could be face to face, over the phone or remotely using Teams / Zoom.

This will always be a planned meeting and you will be asked to participate before it happens.

The guide attached is to help you prepare for what an Ofsted inspector might ask you about.

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What is the "Gateway" stage of an apprenticeship?

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What is the "Gateway" stage of an apprenticeship?

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"Gateway" is the period of time between an apprentice completing their training and starting their End Point Assessment (EPA).

To enter the "Gateway", the apprentice must have completed and achieved the minimum requirements necessary to undertake the EPA as set out in their apprenticeship standard / assessment plan.

This includes the completion and achievement of Maths and English to the required level, unless you have achieved them previously.

Once the employer, training provider and apprentice are all in agreement that the apprentice is ready to enter the "Gateway" stage, all of the required evidence needs to be submitted by your Trainer Assessor. This includes the Gateway declaration form.

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You can use your progress review to find out what targets you have been set, what needs to be worked on next as well as important information like your planned end date and when you are meant to complete your apprenticeship.

Always refer to your last progress review for information about your apprenticeship.

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You may need to do Maths and English as part of your apprenticeship, unless you have already achieved them to the correct level previously.

If you have achieved Maths and English previously you would be classed as "exempt".

However, even if you have achieved them previously you may need to "Work Towards" the next level of Maths and English. See section "Maths / English Working Towards" below.

The level of Maths and English required for each apprenticeship standard is set and can differ for each apprenticeship and the level of each apprenticeship.

You will have taken a diagnostic test at the recruitment stage which will accurately determine your current level of English and Maths skills.

You may be required to attend additional classes depending on the level required for the apprenticeship standard.

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Your progress should be reviewed regularly to ensure that progress is being made towards your learning goals and that you are able to identify any help / support you might need.

Learner Progress Reviews should:
• be conducted at every assessment – whether that be a face to face or remote appointment.
• Take place either in the learner’s place of work or remotely by prior appointment in line with assessment appointments
• involve the employer or representative, learner, Trainer Assessor and any other Access Training employee who has input into the learning process of the learner.

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Below are resources which might be useful to you. These include:

TOTUM - Student Cards / Discounts

Your Notts Directory

Nottingham City Transport

Association of Apprentices

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TOTUM - Formerly NUS Extra.

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NUS Apprentice Extra is now TOTUM Apprentice! The only discount card for apprentices in the UK, TOTUM Apprentice has loads of new benefits with hundreds of new discounts, brand new app, new and improved website, PASS proof of age ID (available on renewal) and FREE tastecard & Coffee Club! Check out all the benefits below...

SEE BUNDLES AVAILABLE

FREE TASTECARD & COFFEE CLUB

Get hundreds more offers, discounts and deals as well as FREE tastecard & Coffee Club for every year of TOTUM membership. Get 2 for 1 dining or 25% off bill at 1,000s of restaurants, 50% off pizza delivery at Domino's, Pizza Hut and Papa John's and 25% off barista-made drinks at your fave coffee shops...

FREE TASTECARD? FIND OUT MORE

GET UP TO 3 YEARS WITH PASS ID

You can now get up to 3 years membership with TOTUM Apprentice - that's a whole extra year - and grab PASS accredited proof of age ID. Perfect for nights out, voting, cinema trips, public transport and more, your TOTUM Apprentice + PASS ID is widely accepted across the UK and officially confirms your name and age.

PROOF OF AGE ID

DOWNLOAD THE TOTUM APP

Get all your offers and discounts on-the-go with the TOTUM app. Download the TOTUM app to make sure you never miss out on the latest discounts, deals, news, local offers and more, save yourself some money and live your best life, for less.

GET THE APP

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APPRENTICE EXTRA IS NOW TOTUM APPRENTICE | TOTUM

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NUS Apprentice Extra is now TOTUM Apprentice! The only discount card for apprentices in the UK, TOTUM Apprentice has loads of new benefits with hundreds of new discounts, brand new app, new and improved website, PASS proof of age ID (available on renewal) and FREE tastecard & Coffee Club!

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Student discounts, vouchers and offers with TOTUM and NUS extra

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Your curriculum is a plan which contains everything you are expected to learn about whilst on your learning programme with Access Training.
Not everything in the curriculum will apply to each learner, as you may already have had prior learning or experience in some of the topics.

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Below are examples of completed Learning Logs.
Your Trainer Assessor will ask you to complete these Learning Logs to capture any Off-the-Job Training (OTJ) hours you have completed.
These examples aren't to be copied directly, and the referencing may not be correct for your Apprenticeship Standard.
The examples are provided to help you understand the minimum level of detail required for each entry in the log, and how the number of hours needs to correspond with each entry.
Remember, Off-the-Job Training must take place in your normal working hours and the times recorded in the log must show this.
Please speak to your Trainer Assessor if you have any concerns about your Learning Log and what it should contain.

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Finding activities and support in Nottingham.

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Learn how local organisations can submit activities, events, or support services to be featured on Your Notts Directory.

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A new Equality Act came into force on 1 October 2010.

It brings together over 116 separate pieces of legislation into one single Act.

The Act provides a legal framework to protect the rights of individuals and advance equality of opportunity for all.

It provides Britain with a discrimination law which protects individuals from unfair treatment and promotes a fair and more equal society.

The nine main pieces of legislation that have merged are:

the Equal Pay Act 1970

the Sex Discrimination Act 1975

the Race Relations Act 1976

the Disability Discrimination Act 1995

the Employment Equality (Religion or Belief) Regulations 2003

the Employment Equality (Sexual Orientation) Regulations 2003

the Employment Equality (Age) Regulations 2006

the Equality Act 2006, Part 2

the Equality Act (Sexual Orientation) Regulation

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An introduction to the Equality Act 2010

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If you are an apprentice who has already achieved a certain level of Maths and English prior to starting their apprenticeship, you probably think you are exempt from doing any more Maths and English, right?

Wrong! In many cases you will be expected to work towards the next level of Maths / English.

This is not an Access Training rule. It is an ESFA funding requirement and is not optional.

To prove that you are "working towards" your Maths / English you are required to sit the examination as part of your apprenticeship.

Your Trainer Assessor will discuss this with you.

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Well Online is your comprehensive wellbeing resource, offering information, advice and confidential support. Brought to you by your organisation’s Employee Assistance Programme (EAP), the site offers a wealth of practical tips, fresh ideas and stimulating reading. Whatever challenge you face, you will find help here.

This service is free for learners to access and is available 24 hours a day, 7 days a week, 365 days per year. Basically, whenever you feel you might need it.

Note: Where materials refer to "employee", this is you the apprentice, as this support is for employed learners.

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Meeting regularly with your Trainer Assessor is essential to your success on your apprenticeship.
All appointments are planned in advance to ensure that both you and your employer can be fully prepared.
If you have a planned appointment with your Trainer Assessor you need to ensure that you meet these appointments wherever possible.

Sometimes it won't be possible to meet your appointment, so we would expect you to communicate this to Access Training in advance of your appointment at the earliest possible opportunity. Usually a replacement appointment will need to be planned at the same time.

It is expected that your Trainer Assessor will meet with you regularly. This would usually be every 4-8 weeks dependent on your individual needs. It would not be expected for gaps between appointments to exceed 12 weeks.

Too many missed appointments could lead to disciplinary proceedings from your employer or being exited from your apprenticeship.

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It is important to remember to report any incidents or accidents related to Health and Safety to your employer AND Access Training.

This includes "near misses" where someone could have been injured.

Make sure you know how to report these to your employer. this should have been covered at your induction with the employer.

You can inform Access Training through your Trainer Assessor and through the Learner Progress Review.

Whilst you are employed by your employer and are bound by their rules, Access Training maintain a responsibility for your Health and Safety as long as you remain on your apprenticeship.

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Before deciding on assessment methods, your Trainer Assessor should first refer to the initial assessment and Skills Analysis documents you completed before you started your learning programme and take account of your prior learning.

Access Training will carry out its assessment process using a variety of methods including:

• Observation - watching you perform in the workplace
• Evidence provided by other people
• Professional discussion
• Recognition of Prior Learning (RPL) - taking account of past experience
• Questioning - asking you questions
• Projects and tasks (including e-learning)
• Assessing work produced through workplace performance
• Completion of assignments

This is not an exhaustive list; however, it does include the main methods.

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The basis of all apprenticeship standards are the Knowledge, Skills and Behaviours that are needed to be competent in your chosen occupation.

Knowledge
The Standard will define the knowledge and understanding that you will need to acquire and apply in order to carry out your role effectively and become occupationally competent.

Skills
The Standard will define the range of skills and competencies that you need to practice and acquire in order to do the job to a specified standard. These skills are largely acquired and practised in the workplace.

Behaviours
The Standard will define the behaviours that you will need to demonstrate in order to become occupationally competent. This may include behaviours such as good attendance and punctuality, good communication, problem solving or customer service skills etc

Each apprenticeship standard will list in detail what is required.

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End-point assessment (EPA) is the final stage of an apprenticeship. It is an impartial assessment of whether your apprentice has developed the skills, knowledge and behaviours outlined in the apprenticeship standard.

EPA will not be booked until it is agreed by you, your employer and Access Training that you are ready.

The End Point Assessment is not completed by Access Training. It is completed by the End Point Assessment Organisation (EPAO) which is usually the awarding organisation for your chosen apprenticeship.

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On completion of your apprenticeship you can complete an end of course evaluation to let us know about your learning experience and what Access Training could do to improve.

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Your Learner Scorecard is the document where your apprenticeship progress is monitored.

Before you started your apprenticeship you will have completed your Skills Analysis / Initial Assessment using the Learner Scorecard.

Whilst the Learner Scorecard is usually completed by your Trainer Assessor, you will provide input in the form of completed learning logs (see next section) to record your Off-the-job training hours.

Your Learner Scorecard contains the following:

Initial Assessment

Skills Analysis - What you already know

Training Plan - Agreement

Programme Plan - Exactlty what needs to be delivered

Sequencing Plan - When during your apprenticeship each part it will be delivered. This plan might be updated throughout the apprenticeship.

Learning Log - Where you record your Off-the-Job hours (OTJ). This will also show how many OTJ hours you need to complete and if you are on target to complete your OTJ hours.

Knowledge, Skills and Behaviours (KSBs) Reviews - Follow on KSB reviews to monitor your progression from your initial KSB review at the start of the apprenticeship.

Contact Diary - Where your TA will record all of your interactions.

Validation - To be signed at the start / on completion

An example Learner Scorecard is below.

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You will be allocated a Trainer / Assessor for the duration of your apprenticeship. This is the person who will communicate directly with you to help you through your apprenticeship. They will see you face to face in the workplace or meet online dependent on your individual needs.

In all cases they will be an experienced occupational expert in the subject of your apprenticeship.

The primary role of the Trainer / Assessor to train and assess your performance and related knowledge in a range of tasks and to ensure that you are competent against the your chosen apprenticeship standard.

Sometimes it is necessary to change Trainer Assessor during an apprenticeship. This will only be done where absolutely necessary so that any impact on you is minimised.

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End of Course Evaluation - Apprenticeships

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End of Course Evaluation - Apprenticeships

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Learner End of Course Evaluation (Apprenticeships / Loans) - 2026 - 2027

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Take this survey powered by surveymonkey.com. Create your own surveys for free.

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Sometimes things don't go to plan and you might be unhappy with your experience.

If this happens we would always recommend speaking to your Trainer Assessor first of all. They might be able to resolve your concern immediately.

If you are still unhappy, and wish to make a formal complaint, then the procedure for doing so is attached.

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Q12 - Customer Complaints Procedure - V1.17 - November 2025

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We have very high levels of learner satisfaction at Access Training, but sometimes things don't go to plan.

If you do have a problem we would always recommend speaking to your Trainer Assessor first to see if any issues can be resolved.

Below is the appeals procedure for learners.

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Each month there is a new topic to make you aware of. These are not linked to your apprenticeship or qualification but contain information which is useful for life in general.
This forms part of the wider curriculum that Access Training provide.
Each subject will be brought up by your Trainer Assessor and recorded through the learner progress reviews.

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Health and Safety is a big part of employment and working life.
The law sets out legal duties to ensure that you and your colleagues are kept safe at work. EVERYONE in the workplace has a part in making it safe for themselves and others around them.
All workplaces can have possible dangers whether they are factories, building sites, offices or shops.
Your employer will give you safety training relevant to your workplace and the activities you will be doing.
Always carry out your work in the way you have been trained, even if someone else tells you it is alright not to.
By working safely it can prevent;
• Injuries, illness or death to yourself and colleagues.
• Financial effects such as lost wages for workers or lost working hours and higher insurance costs for your employer.
• Affecting work schedules and putting more strain on employees

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Equality of Opportunity is a statement that all people should be treated similarly, unaffected by barriers, prejudices or preferences, except when certain protected characteristics which include race, age, gender and disability are identified and can be clearly justified.
It is a basic human right to work in an environment free from harassment and discrimination. A person’s sexuality, gender, disability, race or age should not determine whether they are employed, promoted or selected for redundancy - nor indeed should they be the brunt of discriminatory jokes.

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Diversity means differences. It is the inclusion of things, people, and places that are different.
Having different races, genders, ages, and ethnicities of people in one place is showing great diversity.
A good example would be, “People from different cultures live in my community, making it a diverse place to live.”
No one thing or person is the same. Everything is made up of different cultures, backgrounds and opinions to form something new and more diverse.

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If you have any concerns about you or someone else relating to Radicalisation or Extremism please contact Access Training as soon as possible.
You can contact;
Your Trainer Assessor or Becky Dutton on 01159587257

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The UK Home Office defines radicalisation as;
“The process by which people come to support terrorism and violent extremism and, in some cases, then join terrorist groups.”
No single measure will reduce radicalisation in the UK and that the only way to combat it is by targeting the at risk vulnerable groups and trying to assimilate them into society.

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Access Training recognises the accepted governmental definition of extremism as:
‘Vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs; and/or calls for the death of members of our armed forces, whether in this country or overseas’.
One definition of an extremist is;
“A person who advocates or resorts to measures beyond the normal, especially in politics”.

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Like the Citizenship Calendar, these topics are not linked to your apprenticeship or qualification. They are however essential skills for your working and personal life.

These resources form part of the wider curriculum that Access Training provide.
Use the links below to access each topic.

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Your health, safety and welfare at work is very important. if you are new to work or inexperienced in a job then you are more likely to have an accident.
Statistics on health and safety indicate that young people in the 16-24 age group in particular have more accidents than older people at work. This may be because:
• They have less experience.
• Are worried about asking questions.
• Have had less training.
• Are less aware of risks and hazards around them.

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• You need to keep in mind and look out for dangers in the workplace.
• Think about activities or conditions that could be unsafe.
• Your health and safety at work is also YOUR responsibility.
• You are required by law to follow the training set out for you by your employer.
• By working safely, accidents and injury can be avoided.
• It will help keep you and your colleagues healthy.
• It will help your company avoid fines and prosecution.

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Learner Progress Reviews should include discussion on, and a record of:

your progress to date, measured against the Learner Scorecard

the current percentages for actual and planned achievement.

the current number of Off-the-Job (OTJ) hours which you have recorded and how many you should have recorded.

your personal development.

any additional support needs and the support you are being given for these.

Feedback and targets that stretch you in order to ensure you, where appropriate, are being prepared for higher level learning.

any H&S problems or issues / H&S learning

any Equality of Opportunity problems or issues / E&D learning

Safeguarding (including PREVENT)

Citizenship Calendar topic

what you have achieved since since the last review

employer participation by way of reporting their view of your progression on the qualification and within the workplace

SMART targets set to be achieved by the next planned assessment date.

the progress made against the SMART targets set at the previous assessment appointment.

comments from you / your reflection about the progress you are making.

Your confidence and motivation.

Careers / Information, Advice and Guidance (IAG) about your career path and how your qualification is helping you towards your careers objectives.

final IAG within the last 2 or 3 progress reviews to prepare you for your next steps.

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Diversity is good because it provides our society and culture with different views and opinions. You can learn new things and broaden your mind by working as part of a diverse team of people.

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Prevent is short for ‘Preventing Violent Extremism’.
The overall aim of Prevent is to stop people supporting violent extremism by raising awareness of the issues and supporting people who may be vulnerable.
The Government launched the new Prevent strategy in June 2011.
“…at the root of this Prevent strategy is the basic assertion that extremism breeds terrorism; and that extremism is the vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs”.

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Example Learner Scorecard - Customer Service

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Example Learner Scorecard - Customer Service

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Indeed.co.uk - Guide to Starting a New Job

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Indeed.co.uk - Guide to Starting a New Job

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Indeed.co.uk has a good guide which might help you get started in your new workplace.

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Each apprenticeship standard includes an end-point assessment plan which describes how the apprentice should be tested against the appropriate criteria, using suitable methods.

For example, you may need to complete:

a practical assessment

an interview

a project

written and/or multiple choice tests

a presentation

Not all are required for every apprenticeship. You will be able to find details of your own EPA from your Trainer Assessor or on your Leaner Scorecard.

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English and Maths Functional Skills are practical, literacy and numeracy qualifications, relevant to both young people and adult learners.
They can help you to develop and apply important skills such as communication, analytical and presentational skills. Functional Skills are assessed by completion of an examination.

The attached webpage is produced by BKSB.

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Functional Skills are the fundamental ENGLISH, MATHS and ICT skills that people need to help them achieve their best in their working and personal lives. People can study for the qualifications in practical ways and apply core skills to real-life situations. Successive governments have championed these flexible courses to equip people with the essential skills with words and numbers they need to succeed.

English and maths are essential subjects that are included in most training and education programmes. They are a required component of Diplomas, Foundation Learning Programmes and Apprenticeships, because proficiency in these subjects is crucial for all of the reading, writing and numerical requirements encountered in the workplace. They have an important role in daily life too, helping them with regular tasks including communication, paying bills and doing their shopping.

Digital skills are increasingly required in the workplace and at home now. Many jobs that were once fully manual now often use tablets and other digital devices for things like recording information, check-ins with managers, and for accessing crucial data during the working day. More and more roles also involve remote working for some or part of the week, requiring competency with skills such as managing and joining online meetings, as well as using email with attachments, and other computer software.

Functional Skills can be studied as stand-alone qualifications or as a stepping stone to GCSEs which may be required by some employers.

bksb's Focus Functional Skills provides learners with effective tools to help them master crucial skills in English, maths and IT for life.
"Functional skills are practical skills in English, mathematics and information and communication technology (ICT) that allow individuals to operate confidently, effectively and independently in life and work." Department for Education and Skills
Functional Skills Levels

Functional Skills qualifications are available at Entry 1, Entry 2, Entry 3, Level 1 and Level 2. As an approximate comparison, Entry Level 1 - 3 is below GCSE level, Level 1 is comparable to GCSE grades 1 - 3, and Level 2 is comparable to GCSE grade 4.

How are Functional Skills assessed?

Functional Skills assessments are graded as either a 'pass' or 'fail'. There are no proxies and no portfolio elements for these qualifications. All Entry Level examinations are paper-based. They are assessed internally and are moderated by the centre.

Both Level 1 and Level 2 can be taken online or as a paper exam. Online exams can be taken on demand, but paper assessments must be taken during weeks set by the awarding body. Level 1 and Level 2 are externally assessed and carried out in exam conditions at the assessment centre.

Functional Skills in Apprenticeships

If an apprentice has not previously achieved grade 9 - 4, (pre-2017: A*-C) in GCSE English and maths, they must work towards either their Level 2 Functional Skills or GCSEs. For some apprenticeships, they may only need to achieve Level 1. Functional Skills form a key part of apprenticeships, providing individuals with the skills in literacy and numeracy they need to complete their qualification.

I am a student. Why do I need Functional Skills?

Some students may wonder why they need to do English, maths and ICT when they are taking a more vocational, practical course or career path. These subjects are, in fact, vitally important in almost any path you have chosen. For example, an employer may require you to read and understand written instructions, or to communicate clearly to others with a clearly-written message. Sometimes misspelling a similar word, or mis-use of punctuation can change the meaning of a sentence completely. There may be a requirement to measure lengths and distances, or to calculate the volume of liquids or space. Even with a calculator built into most phones these days, it is of little use without understanding the required mathematical process.

Focus Functional Skills - your eLearning solution

Focus Functional Skills is your own online resource, built to help learners improve the skills needed for their qualifications and setting them on the road for success in work and daily life. Our package of assessment and development identifies a suitable start point and pathway, then supports the teaching of vital skills. It's designed to help prepare learners for the exams through a series of guided learning support and revision resources.

Our Initial Assessment provides a tool for tutors to identify a learner's working level. The Diagnostic Assessmentthen provides an analysis of a learner's strengths and weaknesses. This data gives tutors the key information needed to begin to track a learner's journey.

Our resources, progress checks and exam practice help learners to improve their English and maths skills. They can be used in a class situation or via distance learning. Tutors can track a learner's progress through their individual programme. All products are accessed from our award-winning bksbLIVE 2 platform.

The products can be used to prepare for qualifications from all awarding organisations.

How can bksb help?

bksb created the original process for the assessment and development of basic and key skills back in the 1990s. As they have evolved into what we now recognise as Functional Skills, we have been at the forefront of understanding exactly what is required to ensure learners are prepared to pass their qualifications. We also invest a great deal of time in helping tutors, managers, and organisations to maximise the provision that they offer to their learners. Please never hesitate to get in touch if we can help in any way.

bksb is a global leader in the creation of EdTech products which improve English, maths and digital skills.

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bksb answers one of the most-commonly asked questions in skills training - what are functional skills?

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Downloaded from the dualfrequency.co.uk website

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This useful guide has been produced by the awarding organisation NCFE, but the rules are the same for all awarding organisations.

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What is Gateway in an apprenticeship? | NCFE

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Suzanne Slater Director of Operations – Apprenticeships, NCFE

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Discover the meaning of Gateway, its importance within the apprenticeship structure and the requirements that are expected at this stage, from our Director of Operations for Apprenticeships.

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Who will help me with my Maths and English?

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Who will help me with my Maths and English?

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You will either have support from your Trainer Assessor or one of Access Training's dedicated team of specialist Maths and English tutors.

The English, Maths and ICT (EMI) Team at Access Training also provide additional classes and for those learners who want or need to attend them. These are usually held at our Nottingham Centre.

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How to get reduced cost travel on Nottingham City Transport for students.

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Health and safety risk assessment and management

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Inclusion is creating an environment where everyone feels accepted and valued (or Included). Whilst an environment might be diverse, it doesn't always follow that it is inclusive.
Inclusion in the workplace will only happen when all people are satisfied that their differences and views are respected. This can be shown by the level of engagement and interaction between work colleagues.

An inclusive culture could lead to collaboration between a diverse range of people in an environment where they feel like they belong and feel safe.

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How to Demonstrate Skills and Behaviours in EPA

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How to Demonstrate Skills and Behaviours in EPA

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The attached resource has been produced by 1st for EPA, who are an End Point Assessment awarding organisation.

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This Padlet contains useful information for your induction.

It can also be referred back to at any time as much of the information will be useful throughout your learning programme.

It covers:

Your Trainer Assessor

Training and Assessment

Curriculum

Progress Reviews

Learner Scorecard

Off-the-Job Training

Learning Log Examples

Gateway

End Point Assessment (EPA)

Maths and English

Functional Skills

Examinations

Remote Invigilation of Examinations

Examinations - What You Need to Do

What do we expect from you?

Producing Work / Methods of Assessment

Health and Safety

Equality and Diversity

The Equality Act

Radicalisation and Extremism

Fundamental British Values

Safeguarding

eSafety

Citizenship Calendar

Spelling, Punctuation and Grammar (SPaG)

Wider Curriculum

Support with your Mental Health

Additional Support

Careers Offer at Apprenticeship Start

Careers Offer on Programme

Progression Routes

Vocational Progression Routes

Ofsted Inspection

Appeals Procedure

Complaints Procedure

How did we do?

Any videos used have been produced by third parties and are for reference only.

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Access Training does not tolerate extremist views of any kind.
Any prejudice, discrimination or extremist views, including derogatory language, displayed by learners, staff or partner organisations will always be challenged and where appropriate dealt with in line with this policy.
As part of wider safeguarding responsibilities Access Training staff will be alert to:
• Disclosures by learners of their exposure to the extremist actions, views or materials of others. Learners voicing opinions drawn from extremist ideologies and narratives
• Attempts to impose extremist views or practices on others
• Learners accessing extremist material online, including through social networking sites
• Disclosures from partner agencies and employers of a learner’s exposure to the extremist actions, views or materials of others.
Access Training will closely follow any locally agreed procedure as set out by the Local Authority and/or agreed processes and criteria for safeguarding learners who are vulnerable to extremism and radicalisation.

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To make this happen, Access Training will:
• Explain equality during your induction programme
• Make every effort to give all learners, especially those with disabilities the most suitable support we can
• Provide additional support and the help of the Learning Support Manager where needed
• Place you with employers with equality and diversity policies
• Keep records of learners’ racial origins, age and disabilities to make sure that our policies work and all learners have the opportunity to achieve.
• Investigate complaints, take appropriate action and make sure that you are not victimised by anyone if you do make a complaint.

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Access Training has in place an Equality, Diversity and Inclusion Policy and is committed to eliminating discrimination and encouraging diversity amongst our workforce, learners and partner organisations. Our aim is that our staff and learners will be truly representative of all sections of society and that each employee and learner feels respected, able to give of their best and achieve their full potential.

The purpose of this policy is to provide equality and fairness for employees, learners and clients and not to discriminate on the grounds of protected characteristics such as:
• age
• disability
• gender reassignment
• marriage & civil partnership
• pregnancy & maternity (inc staff, their partners and adoptive parents)
• race (including colour, nationality, and ethnic or national origin)
• religion or belief
• sex
• sexual orientation.

Access Training opposes all forms of unlawful discrimination. This includes:
• pay and benefits
• terms and conditions of employment
• dealing with grievances and discipline
• dismissal
• redundancy
• leave for parents
• requests for flexible working
• selection for employment, promotion, training or other developmental opportunities

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Dependent on how each component of the EPA is scored by the EPAO, you will be awarded with one of the following grades:

Pass

Merit*

Distinction

Each component will receive a separate grade which are then combined into your overall grade.

*Not all apprenticeships have a Merit grade so only a Pass or Distinction can be awarded.

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AVF08a - Learner Planning and Progress Review (Scorecard) - V4.0

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Institute for Apprenticeships and Technical Education

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Overview

An apprenticeship induction is much more than a conventional induction into a new role. For many apprentices, it is the start of their career, and it can be very daunting.

There are lots of different elements to starting an apprenticeship. This guide will help everyone involved understand their part in creating a quality induction experience.

Commitment statement

The commitment statement reinforces the relationship between the training provider, employer and apprentice.

This includes details of:

the occupation in which the apprentice is being trained

the name of the apprenticeship

the start and planned end date for the apprenticeship

The planned content and schedule for training

what is expected and offered by the employer, training provider and apprentice

how to resolve queries or complaints

Everyone involved must sign the commitment statement. This statement ensures the apprentice receives appropriate support and quality training.

After the induction, it is important to revisit the commitment statement and continually review the training plan to check whether the commitments are being met and to track the apprentice's progress.

More guidance on this is provided in the three-way partnership section.

1. For employers

As the employer, it is important to make the apprentice feel as comfortable as possible.

A few ways to improve the induction experience are:

early communication with the apprentice, ideally before they start

introducing them to people they are going to work with

assigning them a buddy or a mentor

showing them what the apprenticeship from start to finish will look like

talking them through how the organisation works (for example, mission statements, ethos and company behaviours)

Co-workers

Introduce the apprentice to people they will be interacting with on a day-to-day basis, so they can get to know them and feel at ease around them quickly. It is good to explain to the apprentice what it is they are there to do and when they will be doing their off-the-job training.

Setting expectations for the apprentice and the people around them can avoid any potential awkwardness or misunderstanding and may create a more inclusive working environment.

Buddy

Buddy systems are not exclusive to large organisations and more can be done to promote cross business buddying.

Larger employers who rotate apprentices through different business functions, often provide a role buddy or mentor to act as an ally who can smooth the transition between placements. This should be decided early on in the apprenticeship so the buddy and apprentice can build a working relationship and feel more supported.

Mentors

The role of a mentor is essential and a positive in many apprentices' experience. The mentor does not have to be the apprentice's line manager or the same person for all the apprenticeship. It is important that trust is established early to encourage the apprentice to ask for help when they need it. Also, the mentor needs to recognise the apprentice's achievements and ensure they have someone encouraging them to succeed.

Mentors should be communicating with the apprentices' training provider and can help the apprentice with any preparation that they need to do for their exams, coursework, and end-point assessments. Participating in any review meetings is also important in understanding the apprentice's progress.

Networks

Signposting to communities and peers within an organisation, area or training provider is important in establishing support systems for the apprentice.

Introducing apprentices to each other in the organisation is recommended. This gives the apprentice a chance to ask questions to current apprentices or people who have completed an apprenticeship. This also provides an opportunity for them to network. This is essential in building an apprentice's support system, network forming and creating meaningful friendships.

Overall apprenticeship journey

Providing an outline of the overall apprenticeship journey is essential.

You need to ensure there is:

a clear timeline of the apprenticeship training, specifying in particular where on- and off-the-job training will be joined up, and also where opportunities to prepare for EPA will be made available.

awareness of the apprenticeship standard

an environment where the apprentice feels confident to ask questions and for help

assurance to make sure everyone has done what is required

Providing as much information, as early as possible from the job advert (including a link to the apprenticeship), through to the induction. This gives the apprentice time to familiarise themselves with what they are going to be doing. This can help stop them from feeling too overwhelmed when they start their new job.

Creating case studies from previous apprentices can provide a clearer picture of what being a new apprentice at your workplace involves.

On-the-job training and internal systems

For many apprentices, this will be their first job, or they might be changing careers. Understanding that apprentices are not expected to be experts when they start and that they need to learn is essential. Also, the systems you use might not be familiar outside of your organisation.

Giving the apprentice the appropriate support and resources is likely to reduce the chance of confusion or stress.

2. For training providers

As the training provider, it is important to make sure the apprentice receives high-quality training.

A few ways to improve the induction experience is:

build a relationship with the employer and the apprentice's mentor or supervisor

understand if the apprentice needs any extra help because of a learning difficulty or disability

set out the expectations for training and the end-point assessment

Engagement with the employer

Having early communication with the apprentices' employer ensures a consistent and aligned approach to the apprenticeship training.

Have regular conversations on progress to ensure the off-the-job training is aligned with the on-the-job training.

Off-the-job training

Talking through with the employer and the apprentice how training will be completed helps sets expectations with the employer.

Also, for the apprentice it can help them understand what is needed from them and when they will be doing their training.

You can find out more in our training section.

Workshops for apprentices' line mangers

Training providers could also run workshops for apprentices' managers.

During an apprenticeship, it is not uncommon for an apprentice to experience a change of line manager. Also, for line managers this might be their first time managing an apprentice.

Making sure that line managers are aware of the requirements of an apprenticeship is essential. A training programme to ensure that they understand the level of support required for the apprentice is a beneficial way of supporting an apprentice's development, even when the line manager changes.

3. For apprentices

Starting an apprenticeship can be exciting but also daunting. Don't worry, this guide will help you understand what to expect when you start your apprenticeship.

Your apprenticeship journey

It is important to find out what the apprenticeship will look like from start to finish. Such as the content, when training is and when the course will finish. It is also important for both the training provider and the employer to advise you about progression routes available after completing your apprenticeship.

Finding your apprenticeship and end-point assessment

Your training provider should talk you through your apprenticeship training and what you need to do for your end-point assessment. Yes, it's for a long time but we think it's good to find out early on, so you are prepared. You can find your apprenticeship and end-point assessment on our website.

Your trainers will also talk to you about when your off-the-job training is. This can be organised in lots of ways, for example, one day a week, block release or one week out of five and so on. You can find out about off-the-job training on GOV.UK.

Networking with other apprentices

You are likely to meet other apprentices, either through your training provider or employer. Creating a simple social media group chat can provide access to a larger group of apprentices who can help you help if you need it.

Support

Everyone is here to help you.

At the start of your apprenticeship, you will be introduced to your manager and your tutor. It is very easy to get overwhelmed by all the new information but knowing who to speak to for help is crucial.

You can also find out more in our welfare and wellbeing section.

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Find out how your apprentice will be assessed at the end of their apprenticeship and what they’ll need to demonstrate to finish successfully.

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What is End-Point Assessment?

End-Point Assessment is the final test for apprentices during their apprenticeship. It is designed to be an objective and impartial assessment of an apprentice's knowledge, skills and behaviours. Activities are different for every apprenticeship, but they all follow the same overall structure.

Getting Started

Before the apprenticeship begins, an End-Point Assessment Organisation (EPAO) will need to be chosen by the Employer to conduct the assessment of the apprentice. An EPAO is a third party organisation, separate from the Employer and Training Provider, that conducts the final assessment of the apprentice and determines the final grade.

The Employer makes the final decision about which EPAO is chosen. However, many Employers take guidance from Training Providers on which organisation is the best fit for them.

You can search the Register of End-Point Assessment Organisations for a full list of all registered EPAOs available in England.

Functional Skills

Before an Apprentice can progress to the End-Point Assessment stage, they must have achieved the relevant Functional Skills qualifications in English, maths and ICT, or achieved equivalent qualifications.

If the Apprentice is undertaking a Level 2 Apprenticeship Standard, they will need to have successfully completed a Level 1 Functional Skills qualification (or equivalent) and attempted Level 2 Functional Skills qualification in both English and maths. Find out what that means using our Level 2 Apprenticeships Functional Skills information sheet.

If the Apprentice is undertaking a Level 3 or Higher Apprenticeship Standard, they will need to have successfully completed a Level 2 Functional Skills qualification (or equivalent) in both English and maths. Find out what that means using our Level 3 or Higher Apprenticeships Functional Skills information sheet.

Gateway

When the apprentice has completed their formative training, there will be a short period of time where the Employer, Training Provider and apprentice will assess the apprentice's progress. The Employer will then determine whether or not the Apprentice is ready to take on the End-Point Assessment.

Generally, the Gateway stage is where all aspects of the apprenticeship must be completed. These could include:

Any on-programme qualifications, including Functional Skills

Any finalised projects, such as portfolios or projects

Any other requirements outlined in the Apprenticeship Standard

For some apprenticeships, there will need to be a meeting between parties involved in the apprenticeship to determine how and when the assessment process will unfold.

How Does End Point-Assessment Work?

Towards the end of an apprenticeship, the Employer and Training Provider will begin preparing the apprentice for the End-Point Assessment. The schedule for all the assessments will be determined by the End-Point Assessor, who is hired by the EPAO.

End-Point Assessment is made up of a number of assessment elements which the apprentice must pass in order to complete the apprenticeship.

These assessments are designed to give the apprentice the opportunity to demonstrate all the required knowledge, skills and behaviours outlined in the Apprenticeship Standard. These are the criteria required for them to be fully competent in their role.

During the assessment period, the apprentice will undergo several assessments over a set period of time, which will be led and graded by the End-Point Assessor.

Search for your Apprenticeship Standard on the Institute for Apprenticeships and Technical Education website to find out the requirements of the apprenticeship and what the apprentice will accomplish through their programme.

Who Conducts the End-Point Assessment?

The End-Point Assessment will be conducted primarily by the End-Point Assessor.

This individual will be an assessment professional with years of experience in their related field, whether this is healthcare, hospitality or management. The End-Point Assessor will be assigned to the apprentice by the EPAO.

The End-Point Assessor will conduct and lead the End-Point Assessment process. For some assessments, they will actively engage with the apprentice. For others, they will remain a detached observer.

For instance, if the apprenticeship contains a professional discussion, it will be the End-Point Assessor leading the discussion and asking the apprentice a set of prepared questions. However, during a practical observation, the End-Point Assessor will observe the apprentice conducting their normal duties in their workplace to assess their skills and behaviours.

Usually, the End-Point Assessor is the only individual other than the apprentice involved during an assessment, although there are exceptions. For instance, during a professional discussion, the Employer or one of their representatives will attend the discussion in order to support the apprentice and to clarify any answers given. It is also not required for the End-Point Assessor to conduct or invigilate an online situational judgement test.

Assessments

The assessment activities an apprentice undertakes depends on the apprenticeship they are taking. Assessment activities can include:

Professional discussions

Situational judgement tests

Practical observations

Portfolios

Question and answer sessions

Culinary challenges

Projects

Presentations

Interviews

Showcases

All assessment activities will be designed to best draw out the apprentice's knowledge, skills and behaviours while maintaining a rigorous and impartial assessment of their abilities.

The rules surrounding each assessment differ from standard to standard. Make sure you know all the rules before the End-Point Assessment period begins.

How Long Does It Take?

The length of the assessment period depends on the apprenticeship.

In some apprenticeships, it can take a few weeks, while in others the process can last several months. The length of the process might also depend on the judgement of the End-Point Assessor and the progress of the apprentice through the assessment process.

If you're doing End-Point Assessment with TQUK, you can visit our Standards page to see how long it will take.

What Does End-Point Assessment Cost?

The overall cost of the End-Point Assessment is negotiated between the Employer and the End-Point Assessment Organisation. The cost of End-Point Assessment should not exceed 20% of the funding band maximum.

Where Does It Take Place?

Unless otherwise stated, assessment activities will take place on the Employer's premises. Employers and Training Providers should ensure that the premises are prepared for the individual assessment activities, and that any equipment and/or resources are at hand for the apprentice to use.

Grading

The assessment period is complete once all assessment activities have been passed by the apprentice. The End-Point Assessor will then assign a final grade for the apprentice based on their performance.

Grading for an apprenticeship is split up into particular grading scales: either Pass/Distinction or Pass/Merit/Distinction, depending on the apprenticeship.

What About Retakes?

If an apprentice does not pass their assessment, they will need to retake the assessment in order to pass. (For some apprenticeships, a certain amount of time must be taken between the failed assessment and the retake.) Some EPAOs have a particular retake policy, so no matter which organisation you choose, familiarise yourself with it.

The cost of retakes could be covered by the Employer's Apprenticeship Levy pot or by the funding allocated. If no funding remains, the Employer will need to finance retakes.

When Will the Apprentice Get Their Certificate?

When all assessment activities have been passed, the EPAO will request a certificate on behalf of the apprentice from the Education and Skills Funding Agency (ESFA). The ESFA aims to issue publically funded certificates within 10 working days of the request.

Apprenticeship Standards We Deliver Assessment For

Below is a complete list of all the Apprenticeship Standards TQUK delivers:

Business

Childcare & Education

Hair & Beauty

Healthcare

Hospitality

HR

Management

Retail

Sales, Marketing & Procurement

If you would like to speak with us about your End-Point Assessment needs, get in touch!

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What is End-Point Assessment? Here's What You Need to Know...

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End-Point Assessment is the final test for apprentices during their apprenticeship, designed to be an objective assessment of their abilities.

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​Our free apprentice recruitment service saves our clients time and effort. Our year-round training allows your staff to secure qualifications in the shortest time period. Our Employer satisfaction and Learner success rates are consistently high.

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Apprenticeship Training Providers in Nottingham, UK | Access Training

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Quality apprenticeships programmes across the East Midlands for nearly 40 years. Find out why Access is a training provider of choice.