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Here at Childwall Valley we have an enthusiastic and committed Well-Being team. Our aim is to make our school the best it possibly can be for the children, staff and parents. We actively promote the five ways to wellbeing, which are:

·         Connect

·         Be active

·         Take notice

·         Keep learning

·         Give

Our Well-Being team is made up of children, parents, teachers, teaching assistants, SLT and governors. If you would like to join our Well-Being team please get in contact with Mrs Merrison.

We recognise the impact of mental health and well-being on our whole lives.

We recognise that children's mental health is a crucial factor in determining their overall well-being and affects their ability to learn, develop and achieve.

We ensure that our children are able to manage times of change and stress and are supported in accessing help when they need it.

We also aim to ensure that all children learn about what they can do to maintain positive mental health, what affects their mental health, how they can reduce the stigma surrounding mental health and who and where they can go to, if they need help and support.

Over the course of their education, children spend over 7,800 hours at school.  With such a huge amount of time spent in the classroom, schools provide an ideal environment for promoting good emotional wellbeing and identifying early behaviour changes and signs of mental distress. The social and emotional skills, knowledge and behaviours that young people learn in the classroom can help them to build resilience and set the pattern for how they will manage their mental health throughout their lives.  Emotional wellbeing is a clear indicator of academic achievement, success and satisfaction in later life. Evidence shows that mental health and wellbeing programmes in schools, can lead to significant improvements in children’s mental health, and social and emotional skills. Wellbeing provision in schools can also lead to reductions in classroom misbehavior and bullying.

We are aware that mental health difficulties can be extremely hard to talk about but urge you to speak to someone if you or your child need any support.

Please do not hesitate to contact Mrs Merrison or Mrs Hoos, SENCO, Safeguarding and Mental Health Lead, if you need any support or advice.

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Heads Together | Join the conversation | Mental Health

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Heads Together work to ensure that people feel comfortable with their own and their friends and family everyday mental health and well being.

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Please access this part of our Childwall Valley Primary School website for any support related to Mental Health and Well-Being.

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Mental Health and Wellbeing — Childwall Valley

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If you are a parent 25 Years or younger and you are seeking out mental health support you can be directed to our 11-25 years service using the following link.

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How to make a referral?

Yourself (personal referral)

Professional (in agreement with you)

Family member

Friend

Referral form: Under 18 years

A online referral form is now available for children and young people under 18. Please note if you have a Knowsley GP or postcode you will need to download a referral form and send it to our secure NHS email address below.

Referral form: 18-25 years

A online referral form is available for young people aged 18-25. Please note if you have a Knowsley GP or postcode you will need to download a referral form and send it to our secure NHS email address below.

Please note referrals for those under 18 will first go to Alder Hey CAMHS to be triaged before coming to YPAS (if suitable). To directly refer into YPAS you can download a YPAS referral form, attend drop-in or call our mainline.

Referral Form: Flourishing Families

Download Flourishing Families Referral Form

A downloadable referral form is now available for YPAS's Flourishing Families service. Please download a referral form by clicking the button above and send it to our secure NHS email address listed below.

Thank you ever so much to Hannah for your support over the last few months.
Parent/Carer

Thank you YPAS, firstly as a whole for the service you provide. Thank you for letting Lilly come and see you when needed. Special thank you to Dagmar for literally everything she has done for Lilly. We are so grateful. Thank you.
Young Person Aged 14

I received amazing support specifically from Paul. He made the process easy and efficient after waiting months trying to do it alone. Extremely grateful having accessed the service and at the amazing support I've received.
Young Person Aged 23

My son has recently finished therapy with YPAS and even though it was difficult to get him to engage with her due to his disability she was brilliant with him. She was patient, understanding and very supportive. Thank you for all your help and support.
Parent/Carer

I have been working with grace and I am feeling so much better in myself thank you Grace. :)
Young Person Aged 18

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Yourself (personal referral) Professional (in agreement with you) Family member Friend A online referral form is now available for children and young people under 18. Please note if you have a Knowsley GP or postcode you will need to download a referral form and send it to our secure NHS email address below.

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If your child is a healthy weight, there's lots you can do as a parent to help them stay a healthy size as they grow.
Research shows children who stay a healthy weight tend to be fitter, healthier, better able to learn, and more self-confident.

They're also much less likely to have health problems now and in later life.

Children whose parents encourage them to be active and eat healthily are more likely to stay a healthy weight and grow up healthy.

Check their BMI every now and then using our BMI healthy weight calculator to see how they are growing over time.

Be a good role model

One way to instil good habits in your child is for you to be a good role model. Children learn by example. You can encourage your child to be active and eat healthily by doing so yourself.

Set a good example by going for a walk or bike ride instead of watching TV or surfing the internet.

Playing in the park or swimming with your children shows them being active is fun. It's also a great opportunity for you all to spend time together.

Any changes you make to your child's diet and lifestyle are much more likely to be accepted if the changes are small and involve the whole family.
Find easy ways to eat well and move more as a family on the Better Health website
If you're not sure what activities you'd like to try as a family, head to the exercise section on the NHS website.

Get active

School-aged children need about 60 minutes of physical activity a day for good health.

Activity does not need to be all at once, it can be spread throughout the day. It could include riding a bike, skateboarding, walking to school, skipping, swimming, dancing and martial arts.

Children under 5 years old need more than 3 hours' activity a day. It can take the form of active play, such as ball games, chasing games like "it" and "tag", riding a bike or scooter, using playground swings, climbing frames and see-saws.

Activities should make children breathe faster and feel warmer.

Walking or cycling short distances instead of using the car or bus is a great way to be active together as a family. And you'll save money, too.
Find out about physical activity guidelines for children under 5 years Find out about physical activity guidelines for children and young people aged 5 to 18

Child-size portions

There's very little official guidance on precisely how much food children require, so you'll need to use your own judgement on child-size portions.

A good rule of thumb is to start meals with small servings and let your child ask for more if they're still hungry.

Avoid making your child finish everything on the plate or eat more than they want to.

Use smaller plates for younger children, as adult-size plates could encourage them to eat oversized portions.

It may also help if you encourage your child to eat slowly and have set mealtimes. You can use mealtimes as an opportunity to catch up on what's happened during the day.

Explain to your child how to get the balance of their diet right using the Eatwell Guide. It shows how much we should all eat from each food group.

Read more about how to eat a balanced diet.

Get ideas for healthier lunchbox recipes and healthier food swaps on the Better Health website.

Eat a healthy balanced diet

Children, just like adults, should aim to eat 5 or more portions of a variety of fruit and vegetables every day. They're a great source of fibre and vitamins and minerals.

Getting 5 A Day should not be too difficult. Almost all fruit and vegetables count towards your child's 5 A Day, including fresh, tinned, frozen and dried.

Juices, smoothies, beans and pulses also count.

Be aware that unsweetened 100% fruit juice, vegetable juice and smoothies only count as a maximum of 1 portion of their 5 A Day. For example, if they have 2 glasses of fruit juice and a smoothie in 1 day, that still only counts as 1 portion.

Their combined total of drinks from fruit juice, vegetable juice and smoothies should not be more than 150ml a day, which is a small glass.

If they have 150ml of orange juice and a 150ml smoothie in 1 day, for example, they'll have exceeded the recommendation by 150ml.

When fruit is blended or juiced, it releases the sugars. This increases the risk of tooth decay, so it's best to drink fruit juice or smoothies at mealtimes.

Discourage your child from having sugary or high-fat foods like sweets, cakes, biscuits, crisps, chocolate, some sugary cereals, and sugar-sweetened soft and fizzy drinks. These foods and drinks tend to be high in calories.

Aim for your child to get most of their calories from foods like fruit and vegetables, and starchy foods like bread, potatoes, pasta and rice (preferably wholegrain versions).

They should also have some beans, pulses, fish, eggs, meat and other protein foods, and some dairy or dairy alternatives.

And swap sugary soft drinks, juice and flavoured milks for water, lower-fat milks and diet, sugar-free or no added sugar drinks.
Find out more about healthier food swaps on the Better Health website

Less screen time and more sleep

Help your children avoid sitting and lying around too much, as it makes it more likely for them to put on weight.

Limit the amount of time your child spends on inactive pastimes such as watching television, playing video games and playing on electronic devices.

There's no hard and fast advice on how much is too much, but experts say children should have no more than 2 hours of screen time each day.

And remove all screens (including mobile phones) from their bedroom at night.

It also helps children stay trim if they sleep well. It's been shown children who don't have the recommended amount of sleep are more likely to be overweight.

The less children sleep, the greater the risk of them becoming overweight. Lack of sleep can also affect their mood and behaviour.

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Advice for parents of healthy-weight children

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Practical advice for parents of healthy-weight children, including tips on healthy eating and physical activity.

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At Childwall Valley Primary School, we are committed to taking all necessary precautions to ensure the safety of our pupils and to prevent them from accessing inappropriate content online. We use the RM Safetynet Filtering System to filter internet traffic on all devices, and ESafe, a specialized monitoring system. Online safety is a core part of our curriculum. If you have any concerns about online safety, please feel free to contact the school or look through the following link

https://www.childwallvalley.org/online-safety

The Department for Education (DFE) outlines the risks associated with new technologies:

"The use of technology has become a major factor in many safeguarding issues, including child sexual exploitation, radicalisation, and sexual predation. Technology often acts as a platform that facilitates harm. The range of online safety concerns is broad, but they can be categorized into three main areas of risk:

-Exposure to illegal, inappropriate, or harmful material

-Harmful interactions with other online users

-Personal online behavior that may lead to or cause harm.''

We understand that you may also need guidance at home, so we have provided the following links and resources.

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Digital Parenting - Vodafone UK News Centre

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News, features and expert advice about how to keep your family happy and safe online.

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Working with online safety experts, we're here to provide parents & carers with guidance, advice and support to keep children safe online | Internet Matters

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Parental controls - UK Safer Internet Centre

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Online Safety Tips, Advice and Resources

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The National Crime Agency's CEOP Education team aim to help protect children and young people from online child sexual abuse.

We do this through our education programme, providing training, resources and information to professionals working with children, young people and their families.

I am:

Respecting me, you, us: building healthy relationships and creating positive cultures is a CEOP Education resource for 12 -14 year olds developed in association with clinical psychologist, Dr. Elly Hanson.

Under 18 and worried about online sexual abuse?
To report, click to visit the CEOP Safety Centre.

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The CEOP Education programme from the National Crime Agency's CEOP Education team aims to protect children and young people aged 4-18 from online child sexual abuse.

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Covering Using Email, Using The Internet, Using Mobiles and Keeping Safe Online.

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Google Families

Helping families navigate tech

Parenting today involves raising the first generation of kids growing up with technology all around them - at school, at home, and in their pockets. As you chart the path that feels right for your family, we're here to help.

FAMILY LINK

Set up parental controls

Family Link helps you manage your child's account and devices as they explore online. Set screen time limits, manage the content your child can see, and know their location when they have their device with them.

Family-Friendly Experiences

Explore features designed for families

We build special features - like smart filters, site blockers, and content ratings - into many of our products across the Play Store, Assistant, YouTube, and more to make them more enjoyable for your family.

Be Internet Awesome teaches kids to navigate the internet by learning the fundamentals of digital citizenship and safety. The program was developed by Google in partnership with iKeepSafe and The Net Safety Collaborative to enable families and educators to learn to be safer online at home and in the classroom.

Help your family be safe and smart online

Families can practice online safety together using Be Internet Awesome's resources for the home. Families can dive into conversations and activities with the Family Guide, quick tips, and offline activities, and also play their way through Interland.

Play your way to Internet Awesome

Kids can play their way to being Internet Awesome with Interland, a web game adventure that puts the key lessons of online safety into hands-on practice with four challenging games.

Teach students to be responsible digital citizens

The Be Internet Awesome program consists of multiple free of charge resources for the classroom: a curriculum that gives educators the tools and methods they need to teach digital safety fundamentals; ready-to-teach slides; printable activity sheets; Interland; and more.

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Online Safety for Children & Families - Google Safety Center

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Children today are growing up with technology. Google is working with parents and educators to help families find balance and safety online.

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Skip to content

Resources

The Kidsmart website has now closed and all up-to-date content and new resources are hosted here on the Childnet website.

For the latest resources and advice please visit the links below

I work with children

I have children

For

Type

Donate

Even a small donation can support the development of our online safety resources and help our Education Team to connect with more children and young people.
Donate

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking "Accept All", you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.

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Advice for parents about the potential dangers facing their children whenever they use the internet and what they can do to protect them

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Please access this part of our Childwall Valley Primary School Website for any support related to SEND.

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On behalf of all the children, staff, and governors I would like to extend a warm welcome to our website and our school.

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Welcome to the Liverpool Family Information & SEND Directory (FISD).

The FISD provides a wealth of information about local services available to children, young people and families across Liverpool.

The Families section above contains information about Childcare and links to Childcare providers (Day Nurseries, Childminders, Breakfast and After-School Clubs, Holiday Clubs), as well as information about wider Family and Children's support services across the city.

Our SEND Local Offer is specifically for children and young people with special educational needs and/or disabilities.

Providing Early Help to families is key to preventing needs from escalating into more serious concerns. Good co-ordination of Early Help can support families in becoming more resilient for the future.

The Help section contains compilation of user guides to assist with various tasks like resetting your password, creating an account or cancelling a booking.

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The FISD provides a wealth of information about local services available to children, young people and families across Liverpool. The Families section above contains information about Childcare and links to Childcare providers (Day Nurseries, Childminders, Breakfast and After-School Clubs, Holiday Clubs), as well as information about wider Family and Children's support services across the city.

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Information for parents/carers

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Through our community-based groups, programmes, and opportunities that raise awareness; develop skills; share learning experiences; and build confidence, we support children, young people, and families living with neurodevelopmental conditions, learning difficulties and associated mental health needs.

If you have concerns about your child's behaviour or progress at school, our community network groups offer support to help you learn, understand and meet the needs of your child and family.Find out more.

Structured programmes and workshops that give parents, carers, and supporters the skills, knowledge and confidence to enable you to better recognise, understand and meet the needs of your family living with neurodevelopmental conditions, learning difficulties and associated mental health needs. Find out more.

Family Activity Days

Join us and other families on our family activity days.Taking place during school holidays they include trips to the park, fun days, walks with the ranger, cookery activity days and days out.

For children and young people with a neurodevelopment condition finding it difficult to engage in activities, our learning workshops, groups and activities will help them overcome these challenges and learn how to manage individual situations. Find out more.

Designed to improve professionals' understanding of neurodevelopmental conditions, how they may present and how one condition may overlap with another. Professionals attending this training will develop knowledge, skills and confidence to better support families living with neurodevelopmental conditions and learning difficulties. Find out more.

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For Families in Liverpool | Our Offers | Community Network | ADDvanced Solutions

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If you have concerns about your child's behaviour or progress at school, our community network groups offer support to help you learn, understand and meet the needs of your child and family.Find out more.

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Welcome to The Isabella Trust

The Isabella Trust is a registered charity which aims to provide information, support, training, courses and workshops to parents and carers of autistic children and children who experience sensory processing difficulties.

Download Leaflet

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The Isabella Trust | The Isabella Trust aims to improve the quality of life of children with Autistic Spectrum Disorder and Sensory Processing Difficulties by supporting their Families and Carers

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The Isabella Trust is a registered charity which aims to provide information, support, training, courses and workshops to parents and carers of autistic children and children who experience sensory processing difficulties. Download Leaflet

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Established in 1966; YPAS is a charity that supports children, young people and families to address their mental health and emotional well-being difficulties. The delivery of our citywide services includes: primary schools, secondary schools and across 3 community hubs.

Our services and support are for young people and children aged aged 5 - 25 years old.

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Young Person's Advisory Service - Young Person's Advisory Service

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Established in 1966; YPAS is a charity that supports children, young people and families to address their mental health and emotional well-being difficulties. The delivery of our citywide services includes: primary schools, secondary schools and across 3 community hubs. Our services and support are for young people and children aged aged 5 - 25 years old.

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Our Liverpool community service work with children from the Liverpool area, in collaboration with parents or carers and an educational setting like their school. Our evidence tells us this approach leads to the best outcomes for the child.

Children learn from parents, teachers, friends and family so it's really important we work collaboratively with everyone in the child's life to get the best outcomes.

A referral to the Speech and Language Therapy (SLT) Service is a request to work collaboratively. This means the SLT service working in partnership with parents/carers and educational settings to achieve the best outcomes for your child.

To be seen by a Speech and Language Therapist from the Liverpool community team, your child will need to have a Liverpool G.P and you will need a referral for your child to be completed by one of our designated referrers.

Children can be referred to the Liverpool Community Speech and Language Therapy Service by:

Health Visiting Team

Child Health Practitioners

SEN Disability Link Workers (Children's Centres)

Schools and Nurseries

Paediatricians (Children's Doctor)

Educational Psychologists

Audiologists

Dieticians

Other Speech and Language Therapists

It is important that you talk to a designated referrer first if you have concerns about your child's speech, language and communication development. They may be able to offer you advice and strategies which answer your questions or resolve your concerns so you don't need to see us. If, however, you have tried lots of ideas and are still worried, your child may need to see a Speech and Language Therapist.

A designated referrer can talk with you and complete the referral form. This is the first stage in gathering information about your child's communication and development and any concerns you or the setting might have. We also need to know what you have tried already; what is worrying you the most; and how you think speech and language therapy could help.

How can I help my child?

If you are worried about your child's speech and language or communication skills, there are lots of ways you can help before a referral is considered.

Family/Children's Centres run lots of early listening and language activities. It might be useful to speak with the SEN Disability Link Worker or the Children's Centre manager.
Find your local Family/Children's Centre
If your child is in school, you can talk to the Special Educational Needs Coordinator (SENCo) about your concerns. The SENCo may have some ideas about what help is available to support your child's needs, This might include additional school activities, school support, advice on things you can do at home, and general information on how your child's language and communication skills can be developed alongside their general learning in the classroom.

If your child is not yet at school, your Health Visitor can also give you some advice about speech, language and communication development

Advice leaflets

Here you can find some general advice on ways to support your child's speech, language and communication. You can find further information on the recommended websites above or you can contact us.

USEFUL WEBSITES

Where are you based?

We are based at Liverpool Innovation Park, next to Edge Lane. It is a large building we share with a number of other organisations and you can access it from Digital Way. Car parking is available:

Kilby House
Liverpool Innovation Park
Digital Way
Liverpool
L7 9NJ

For general information and to contact us, please call 0151 295 3990.

We also have a fax number: 0151 295 3991.

What will happen at my first appointment?

Children are usually seen for their first appointment in a community clinic. We have lots of venues across the city. This is so we can talk with you about what worries you have about your child's speech, language and communication and how we can work together to make a plan to help.

This plan may or may not include direct sessions with a speech and language therapist. We may talk with you about other people in your child's life who could help. We may also direct you to other agencies, local groups etc that can offer advice.

In working with you to develop the plan for your child, the speech and language therapist will talk to you about:

What has prompted your visit to speech and language therapy

What worries you have about your child

What you have tried already to help your child - did this work?

People in your child's life who can help support your child's speech, language and communication

What your child can do and what they may find hard

How you think a speech and language therapist can help your child and what changes you hope to see

How your child's difficulties are impacting them at nursery, school or home e.g. what is stopping them/getting in the way of not doing what they want to do

What your child was like as a baby and a toddler - you may want to bring your red book

At the first appointment we may also want to:

Watch and listen to your child as they play

Look at how they follow instructions

Listen to how they say words and sentences

Look at how your child tells you what they want, for example pointing, signing

Look at your child's eating and drinking if we have been asked to do this by the referrer

At this appointment the Speech and Language Therapist will talk to you about how we can all work in partnership to best support your child's speech and language development. We will also talk with you about how long we expect to be involved with your child; what we can do; what you can do; and what their school or nursery can do. We may also have suggestions of other organisations and groups in the wider community that can help.

Although sometimes the speech and language therapist may work directly with your child, the main part of our role is to work collaboratively with parents, teachers, and those in the child's life.

Our intention is to share knowledge and demonstrate strategies so that you and the people closest to the child, can make the changes. For children to have good outcomes they need everyone in their immediate environment to be involved.

What will happen after the appointment?

We will talk to you about how you can help your child and whether we need to see them again for furtherassessment

We may ask if another person can see your child, for example an educational psychologist

We may recommend your child needs an episode of speech and language therapy or we may agree they don't need to see a speech and language therapist at this time so they may be discharged with advice

Where will I have to go for my appointment?

Children are usually seen for their first appointment in a clinic. Clinics are available across the city, so we always aim to provide a venue close to your home or your child's school.

If it is felt your child needs a further appointment with us it may be considered that a different venue is better. This may be a school visit, a visit to their nursery or children's centre, or your home.

When will I get an appointment and what if I can't come?

Our service is really busy and we have a waiting list for a first appointment. This means we have to have to be strict with appointments to make sure people who need them are able to get one as soon as possible. When your child is near the top of our waiting list you will be sent a letter asking you to call us to book in a suitable day, time and clinic.

Your child will be discharged and you will need to go back to your referrer and ask them to make a new referral if:

You don't call us within two weeks of us sending you an appointment booking request letter

You have an appointment you do not attend, or an appointment you cannot attend but do not cancel beforehand

You cancel two consecutive appointments

If you cannot attend your first appointment but have cancelled beforehand, we will arrange a new appointment for you. Please make sure you can attend this rearranged appointment.

Back to Speech and Language Therapy

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Community Speech and Language Therapy in Liverpool

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Our Liverpool community service work with children from the Liverpool area, in collaboration with parents or carers and an educational setting like their school. Our evidence tells us this approach leads to the best outcomes for the child.

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SEND IASS (special educational needs and/or disability, information, advice and support service) provide free, confidential and impartial information, advice and support to children/young people with special educational needs and disabilities ( SEND) and their parents/carers. We work with families of children and young people from 0-25 and cover issues related to education, health and social care.

SEND IASS are statutory services, which mean there has to be one in every local authority. Liverpool and Knowsley SEND IASS is a combined service for residents of Liverpool and Knowsley and is delivered by WIRED, a registered charity.

Liverpool and Knowsley SEND IASS offer:

Telephone and email service

Factsheets about Special Educational Needs and Disabilities

Drop-in/information sessions for parents and carers

Face-to-face, meeting and appeal support for families that need it

Liverpool & Knowsley SENDIASS Newsletter 2 Liverpool & Knowsley SENDIASS Newsletter 1 IASS Easy Read Minimum Standards
IASS Minimum Standards

IASS Video for children and young people

What they are/how they can help

Universal Access

Provides additional or specialist facilities for SEN & D people

Parking available

Region wide

Part of the local offer

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Liverpool & Knowsley SEND IASS (Special Educational Needs and/or Disabilities, Information, Advice & Support Service)

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SEND IASS (special educational needs and/or disability, information, advice and support service) provide free, confidential and impartial information, advice and support to children/young people with special educational needs and disabilities ( SEND) and their parents/carers. We work with families of children and young people from 0-25 and cover issues related to education, health and social care.

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in a given amount of time.

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Through our community-based groups, programmes, and opportunities that raise awareness; develop skills; share learning experiences; and build confidence, we support children, young people, and families living with neurodevelopmental conditions, learning difficulties and associated mental health needs.

If you have concerns about your child's behaviour or progress at school, our community network groups offer support to help you learn, understand and meet the needs of your child and family.Find out more.

Structured programmes and workshops that give parents, carers, and supporters the skills, knowledge and confidence to enable you to better recognise, understand and meet the needs of your family living with neurodevelopmental conditions, learning difficulties and associated mental health needs. Find out more.

Family Activity Days

Join us and other families on our family activity days.Taking place during school holidays they include trips to the park, fun days, walks with the ranger, cookery activity days and days out.

For children and young people with a neurodevelopment condition finding it difficult to engage in activities, our learning workshops, groups and activities will help them overcome these challenges and learn how to manage individual situations. Find out more.

Designed to improve professionals' understanding of neurodevelopmental conditions, how they may present and how one condition may overlap with another. Professionals attending this training will develop knowledge, skills and confidence to better support families living with neurodevelopmental conditions and learning difficulties. Find out more.

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For Families in Liverpool | Our Offers | Community Network | ADDvanced Solutions

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If you have concerns about your child's behaviour or progress at school, our community network groups offer support to help you learn, understand and meet the needs of your child and family.Find out more.

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Merseyside Youth Association's mental health promotion team (RAISE Team), has developed a range of bite-size courses, adapted from courses they have previously delivered. These sessions cover a range of mental health issues which impact on children, young people and their families.

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Liverpool CAMHS - Promoting mental health and emotional wellbeing

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Merseyside Youth Association's mental health promotion team (RAISE Team), has developed a range of bite-size courses, adapted from courses they have previously delivered. These sessions cover a range of mental health issues which impact on children, young people and their families.

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If you’re struggling with your feelings, we have tips and advice from other young people, and information on getting the support you need for your mental health.

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We are registered as a charity in England and Wales (269425) and in Scotland (SC039427). The National Autistic Society is also a company limited by guarantee, registered at Companies House (01205298). VAT registration number: 653370050. © The National Autistic Society 2024

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Managing Sensory Processing Difficulties at Home

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Did you know there are around 312,000 children in the UK with a parent in prison?
If you have a parent in prison you are not alone.
Time-Matters UK, based in Merseyside, supports children who are impacted by parental imprisonment. We provide group support and individual support for children and young people aged 5yrs to 18yrs, both face to face and online, and welcome children from anywhere in the UK who might wish to join us.

Please have a look at the range of services we offer.

Join our support groups and meet other children and young people who share your experience and know how you feel.

Become part of a child advisory group where you can have your voice heard (anonymously if you wish) to help make important and necessary changes to the way children and their families are treated when a parent goes to prison. Speak with other young people at national and international conferences, on TV or on the radio.

Get involved in special projects and outings such as fine art, theatre, creative writing and journalism.

Also, come and join us for fun days out and residential trips.

We are really proud of the children from Time-Matters UK who have designed, informed and illustrated a self-help booklet, called Safe-Together. Available to view online or download.

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Did you know there are around 312,000 children in the UK with a parent in prison? If you have a parent in prison you are not alone. Time-Matters UK, based in Merseyside, supports children who are impacted by parental imprisonment.

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Supporting Children bereaved by suicide 

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Supporting Children bereaved by suicide 

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Skip to content

Watch the full video

Thinking of suicide?

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINE247.

My whole way of thinking has changed. I feel positive about my future and the people around me. I'm now looking forward to the future and helping others just like me!

Thank you so much for the incredible support PAPYRUS and HOPELINE247 has given me. You helped me in that moment and it kept me alive.

I intend to continue to fundraise for and promote PAPYRUS. I am so proud and humbled to be involved with a wonderful charity, and to have received the support that I have.

Having been personally bereaved by suicide I understand the importance and need for our charity. I am surrounded by others who are as passionate as I am about saving lives.

* All feedback is provided by people who contact PAPYRUS. All feedback has full consent of the user and the user remains fully anonymous. Some feedback may have been adapted to keep the users anonymity.

Our latest news

Stay up to date with PAPYRUS; our news section is regularly updated with helpful advice and guidance, as well as information about our upcoming events and campaigns. If you have any questions or queries please get in touch.

Our upcoming events

Please see below some of our upcoming and exciting events including fundraisers and charity events we will be attending. For more information please get in touch.

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Papyrus UK Suicide Prevention | Prevention of Young Suicide

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PAPYRUS UK is a charity for the prevention of young suicide (under 35) in the UK | Call PAPYRUS HOPELINE247 on 0800 068 4141 Now

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Winston's Wish is the UK's childhood bereavement charity. We support children and their families after the death of someone important.

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We help children, young people, parents, and families to rebuild their lives when a child grieves or when a child dies.

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You can self refer to National Citizens Advice to gain help with food banks. Alternatively you can ring 0808 208 2138 through Trussell Trust.

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National Helpline 0800 9177 650

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Home visits are available to service users who are housebound due to physical and/or mental health issues. Home visits can be made to various settings including nursing/care homes, hostels, homes for older people who have mental ill health, and supported accommodation. Home visits cannot be offered to patients by shared care services and are transferred to Brook Place. These set Brook Place apart from other non-statutory drug service providers in the city.

Specialist drug services for substance misuers who are pregnant

At Brook Place we also offer an assessment and care package including practical support and advice for pregnant women and those who already have children. We work closely with specialist doctors and enhanced midwives from Liverpool Women's Hospital as well as close liaison with social services - attending and contributing to child protection conferences.

In-Reach clinics

In 2014, we began to deliver specialist in-reach clinics at hostels in Liverpool city centre. Prior to this, hostel residents have, for a number of reasons, had difficulty in engaging with treatment services. Since clinics were set up, and drug treatment has become more accessible to them, more service users have engaged with our service and stay in treatment for longer periods.

Face to face appointments

A Drug Rehabilitation Requirement (DDR) is part of a Community Order (CO) issued in court to provide offenders with drug treatment to enable them to reduce/stop criminal activity and drug use. We offer weekly (sometimes twice weekly) face to face appointments where clients are tested for drugs/alcohol and engage in psychosocial interventions to address their drug use.

We provide opiate substitute prescribing, group work, access to detoxification and rehabilitation and activity hub services to assist with leisure, employment and educational needs. DRR orders can last between six months and three years. We work in partnership with probation practitioners to ensure clients care needs and sentence requirements are met and we're now co-located, working in probation offices.

18 month pilot intensive supervision court

This is similar to DDR, but with greater intensity and support to the individual, with the inclusion of the judiciary at Liverpool Crown Court. A partnership is in place between treatment providers, probation, Ministry of Justice and the judiciary who meet regularly, and with the client, to provide treatment to address a range of problematic substance and alcohol use, rather than custodial sentences.

Prolific priority offenders

They are managed by the Integrated Offender Management Unit and are released from custody on Home Office License with conditions on the license to attend for mandatory drug testing and treatment. Again, this involves close working relationships with probation practitioners. For this client group, failure to engage, and/or positive drug test results, can result in recall to prison for the remainder of their license.

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Drug and Alcohol Service :: Mersey Care NHS Foundation Trust

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Support and relevant contacts for people suffering from drug or alcohol addictions and misuse.

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Liverpool Community Alcohol Service | FRANK

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LCAS provides a city wide service for residents of Liverpool. We work in the acute hospitals and community bases prov... | FRANK

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Home visits are available to service users who are housebound due to physical and/or mental health issues. Home visits can be made to various settings including nursing/care homes, hostels, homes for older people who have mental ill health, and supported accommodation. Home visits cannot be offered to patients by shared care services and are transferred to Brook Place. These set Brook Place apart from other non-statutory drug service providers in the city.

Specialist drug services for substance misuers who are pregnant

At Brook Place we also offer an assessment and care package including practical support and advice for pregnant women and those who already have children. We work closely with specialist doctors and enhanced midwives from Liverpool Women's Hospital as well as close liaison with social services - attending and contributing to child protection conferences.

In-Reach clinics

In 2014, we began to deliver specialist in-reach clinics at hostels in Liverpool city centre. Prior to this, hostel residents have, for a number of reasons, had difficulty in engaging with treatment services. Since clinics were set up, and drug treatment has become more accessible to them, more service users have engaged with our service and stay in treatment for longer periods.

Face to face appointments

A Drug Rehabilitation Requirement (DDR) is part of a Community Order (CO) issued in court to provide offenders with drug treatment to enable them to reduce/stop criminal activity and drug use. We offer weekly (sometimes twice weekly) face to face appointments where clients are tested for drugs/alcohol and engage in psychosocial interventions to address their drug use.

We provide opiate substitute prescribing, group work, access to detoxification and rehabilitation and activity hub services to assist with leisure, employment and educational needs. DRR orders can last between six months and three years. We work in partnership with probation practitioners to ensure clients care needs and sentence requirements are met and we're now co-located, working in probation offices.

18 month pilot intensive supervision court

This is similar to DDR, but with greater intensity and support to the individual, with the inclusion of the judiciary at Liverpool Crown Court. A partnership is in place between treatment providers, probation, Ministry of Justice and the judiciary who meet regularly, and with the client, to provide treatment to address a range of problematic substance and alcohol use, rather than custodial sentences.

Prolific priority offenders

They are managed by the Integrated Offender Management Unit and are released from custody on Home Office License with conditions on the license to attend for mandatory drug testing and treatment. Again, this involves close working relationships with probation practitioners. For this client group, failure to engage, and/or positive drug test results, can result in recall to prison for the remainder of their license.

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Drug and Alcohol Service :: Mersey Care NHS Foundation Trust

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Support and relevant contacts for people suffering from drug or alcohol addictions and misuse.

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Brook Place :: Mersey Care NHS Foundation Trust

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Live Well is a directory of care and support services, activities and information covering Knowsley and Liverpool.

If you know the type of service or information you are looking for, type this into the first search box, followed by the distance you want to travel to a service, then the area or postcode in which you live. Click "Go" to see your results.

You can also browse services or information by clicking on the categories below. You can narrow down your search results, such as to your postcode or council area, using the filters on the left of the search results page.

For more information on the site and how to use its other features, please click on the above links (under "Menu" if using the mobile site).

*** If you're looking for help and support due to the Cost of Living crisis or if you're an organisation that can offer help, you can find useful information by clicking on the links below depending on which Local Authority area you live in***

Liverpool: Find local services offering help with food and practical support . You can also find information about services to help your mental health and wellbeing . You can find Liverpool City Council's Cost of Living support page

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Live Well is a directory of care and support services, activities and information covering Knowsley and Liverpool. If you know the type of service or information you are looking for, type this into the first search box, followed by the distance you want to travel to a service, then the area or postcode in which you live.

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Skip to main content Skip to accessibility tools

Our Pathways Advisors

can support you with everything from housing and employment, to mental and physical wellbeing.

Pathways Advice Service

Learning your way

Come along to one of our learning sessions - there's something for everyone! From fitness sessions and mental wellbeing sessions to arts, crafts and music.

More about our learning offer

Our sites

We offer services across Merseyside, in our warm and welcoming sites in Walton, Lee Valley, Southport, and Bootle.

Find your nearest Life Rooms

Who are we?

We are here to help you improve your mental and physical wellbeing. Whatever the issue; from housing and employment, to lifestyle or exercise. We're here when you're ready to take your next steps towards a healthier life. Our services are available to anyone aged 18+.

Learning timetable

The Life Rooms provides a wide range of free, short courses to increase recognition, understanding and self management on symptoms such as anxiety, depression, psychosis, self esteem and many more.

Helping you get the right support

We offer a wide range of support to help you in the best way possible. Whatever the issue you might be facing.

Return to header

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Skip to main content Skip to accessibility tools can support you with everything from housing and employment, to mental and physical wellbeing. Pathways Advice Service Come along to one of our learning sessions - there's something for everyone! From fitness sessions and mental wellbeing sessions to arts, crafts and music.

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Pathways Advice Service :: The Life Rooms

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Are you currently experiencing practical, financial, or social issues? Is this affecting your health and wellbeing?

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Skip to main content

Cookies on GOV.UK

We use some essential cookies to make this website work.

We'd like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.

We also use cookies set by other sites to help us deliver content from their services.

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Find out payment dates and how to report a payment is missing.

Find out what the government's priorities are for the next year.

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Report a problem with this page

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GOV.UK - The best place to find government services and information.

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Everything you need to know about applying for a primary or secondary school place in Liverpool.

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Advice and guidance for parents and carers to help them support a child or young person experiencing poor mental health or wellbeing.

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Parenting Smart offers practical advice for parents and carers of children aged 5-11. All of our content is created by Place2Be's parenting experts. It's based on evidence and their experiences working with children, young people and their families.

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Shout 85258 is a free, confidential, 24/7 text message support service if you're feeling overwhelmed or are struggling to cope.
To start a conversation with someone from Alder Hey, text the word GREEN to 85258 if you're under 18, text HEAL if you're over 18.

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The Liverpool CAHMS Partnership offers emotional and mental health support for children and young people in Liverpool.

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The NSPCC is the UK’s leading children’s charity, preventing abuse and helping those affected to recover. Help us be here for children. Please donate now.

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That's why we fight for the hope and happiness of young people when it's threatened by abuse, exploitation and neglect. We see the hope and courage in young people every day, and it inspires us to support them through their most serious life challenges.

Now we're stepping up the fight for hope and happiness at a time when it's under threat like never before. Together we can #ProtectEveryChildhood and achieve long-lasting change for this generation and the ones to come.

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We fight for the hope and happiness of young people when it's threatened by abuse, exploitation and neglect.

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Support for Parents from Action For Children

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Parent Talk - down-to-earth parenting advice you can trust

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We're on hand to support parents, when they need us. Find answers to your questions in our advice articles, or speak to one of our parenting coaches.

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On Thursday 30 November from 2:30am - 7:30am, you won't be able to contact Childline whilst we do some important maintenance to our systems. This means that 1-2-1 chats, calling and messages to Childline will be unavailable. You'll still be able to use the Childline website for advice and information.

If you're in danger or it's an emergency, you should always call 999

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Get help and advice about a wide range of issues, call us on 0800 1111, talk to a counsellor online, send Childline an email or post on the message boards.

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Child social care service - Liverpool City Council

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Social care enquiries and referrals for children.

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Learn the signs that your child may be ready to start potty training, and how to teach your child to use a potty.

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Being a young carer: your rights - Social care and support guide

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If you are 18 or under and you care for someone you are entitled to help and support.

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The SEND Partnership Board would like to take this opportunity to give parents and carers an update on the current position of SEND (Special Educational Needs and/or Disabilities) Services within the local area.

We are facing considerable challenges. There is a significant increase in the number of requests for EHC needs assessments and the current staffing structure is not sufficient to meet these demands. In line with other areas of the public sector, our teams are facing real challenges recruiting and retaining staff. This has meant that some families have experienced frequent changes of caseworkers, and parents have not always had responses within the expected timeframes. To address this, additional investment of more than £1m has been approved to recruit more caseworkers.

The lack of capacity within the teams has meant communication has not been consistent. The recruitment of new staff will improve this, and we are assessing options for an online portal, which will enable parents and carers to track the progress of an EHC assessment.

Many parents and carers are expressing a preference for their children to attend a special school. At the moment, there are insufficient special school places for children and young people with a range of needs, including provision for those with SEND who are academically able. The overwhelming majority of appeals to the tribunal concern school placements. In the past year we have developed a number of additional places in resourced provision in mainstream schools and special schools. The SEND sufficiency consultation is under way to enable additional specialist provision to be created.

Concerns have been raised that the council should have a specialist SEND solicitor to advise and ensure that we comply with the law in all aspects of work. This together with additional training for caseworkers is being explored.

There has also been challenge from parents regarding access to therapies. A review of the commissioning and organisation of therapeutic services is due to conclude, and the Partnership Board will act on its recommendations.

Some health services are experiencing challenges in waiting times since COVID and referrals have significantly increased in some areas. These include Autistic Disorder Spectrum (ASD) and Attention Deficit Hyperactivity Disorder (ADHD) diagnostic pathways. Child and Adolescent Mental Health Services (CAMHS) have also seen a large rise in referrals. Additional investment has been made into all of these services and referrals are being managed to make improvements. In addition, Addvanced Solutions are providing support to families. Full details can be found on the Liverpool Local Offer.

Since COVID, the availability of taxi resources in the city cannot meet the demand for transport services, which has impacted on SEND transport. The council has put in place several measures to alleviate some of the pressures including: the option of a personal transport budget (mileage allowance); increasing the number of travel trainers from four to six; utilising the capacity of passenger transport minibuses; and employing temporary car drivers and hiring vehicles.

We understand from feedback, that some parents were frustrated by the outcome of the recent Ofsted and CQC revisit. The revisit was not an inspection of all aspects of SEN, but very focused on specific areas. The inspectorates were only able to report on the progress made against what was contained in the previous written statement of action.

Leaders are very clear that the outcome letter does not allow any room for complacency and apologise unreservedly to parents and carers for the impact of the above at the present time.

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The SEND Partnership Board would like to take this opportunity to give parents and carers an update on the current position of SEND (Special Educational Needs and/or Disabilities) Services within the local area. We are facing considerable challenges.

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Sway: Create and share interactive reports, presentations, personal stories, and more.

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Sway is an easy-to-use digital storytelling app for creating interactive reports, presentations, personal stories and more. Its built-in design engine helps you create professional designs in minutes. With Sway, your images, text, videos, and other multimedia all flow together in a way that enhances your story. Sway makes sure your creations look great on any screen.

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Adult and Young People help ad advice with drug support 

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Adult and Young People help ad advice with drug support 

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We are a charity that offers free, confidential support to people in England and Scotland who have issues with drugs, alcohol or mental health

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Gender Space for children and adults.

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Gender Space offers a social model of support for children, young people and their families who are trans, gender diverse or gender questioning. We recognise the importance of gender identity being validated and expressed in a safe space, which is what we seek to provide in this service. Our support is primarily online, and is a mixture of one-to-one, group work, and therapeutic support. If you would like to make a referral to this service, please email [email protected] .

We can help with

Mental health

Services supporting children and young people's emotional health and wellbeing. We have centres where children and young people can visit and have a trained worker they can trust and talk to. We help them build their confidence and get to the root of their difficulties.

Find out more about Mental health

Search for Mental health services

Rights and participation

Enabling and supporting children and young people to participate in decision making processes

Search for Rights and participation services

Youth services

Supports individuals and groups, for example young people identifying as LGBTQ, in personal development and developing the skills to make positive life choices.

Search for Youth services services

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Gender Space offers a social model of support for children, young people and their families who are trans, gender diverse or gender questioning. We recognise

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Key Facts

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Female genital mutilation (FGM) includes procedures that intentionally alter or cause injury to the female genital organs for non-medical reasons.

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Parent advice from the Mental Health Team

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Parent advice from the Mental Health Team

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Parenting Smart offers practical advice for parents and carers of children aged 5-11. All of our content is created by Place2Be's parenting experts. It's based on evidence and their experiences working with children, young people and their families.

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13 is the minimum age according to TikTok's terms and conditions.

How does TikTok work?

Once signed up and logged in, you can either search for popular categories, creators, or known friends, or you can create the videos yourself. But many people just use the app to follow content creators.

How to create an account

Click on the 'person' icon and you can choose to sign up with an email, phone number, or existing Google, Facebook, Twitter or Instagram account.

Once you have selected an option, you are then asked to enter your date of birth. If it is below the age of 13, the app displays the following message: "Sorry, looks like you're not eligible for TikTok. But thanks for checking us out!"

Your feed highlights what is going on in your community and a separate 'For you' feed shows tailored recommendations for you.

Why do teens love TikTok?

It allows them to express themselves through short-form video clips to gain a following and build a community around their passions.

It also features some great special effects that users can apply to their videos to make them more unique. You can also cross-post the content on other platforms (such as Instagram) to share it with more people.

What do parents say about the app?

Seeing inappropriate content

Parents have expressed concerns about the inappropriate language of some of the videos posted which may make this less suitable for younger children.

Contact from strangers

Predators seeking to connect with children is another privacy and security risk on TikTok. Set up privacy and security settings to limit this contact.

What should parents be concerned about?

When you download the app, users can see all the content without creating an account although they are not able to post, like or share anything until they've set up an account on the app.

By default, all accounts are public so anyone on the app can see what your child shares. However, only approved followers can send them messages.

Users can like or react to a video, follow an account or send messages to each other, so there is the risk that strangers will be able to directly contact children on the app.

Children may be tempted to take risks to get more of a following or likes on a video so it's important to talk about what they share and with who.

Need to delete your account? Go to Me>Tap ..., located on the top right corner>Tap Manage account > Delete account. Follow the instructions in the app to delete your account.

Does TikTok have any e-safety features?

Digital Wellbeing

Like Facebook and Instagram, it has a digital wellbeing element (which is password protected) that alerts users who have been on the app for more than two hours. You can also turn on 'restricted mode' to filter out inappropriate content on the app.

Private account

You can set an account to be private so that all videos can only be seen by the creator and no one else on the platform. With a private account, you can approve or deny users and limit incoming messages to followers only.

Please note that even with a private account, your child's profile photo, username, and bio are still visible to all users on the platform. You can manage who can comment, duet and direct message your child on the app.

Privacy settings

TikTok users under 18 will have their accounts set to private-by-default, which means only someone who the user approves as a follower can view their videos. The change is part of a wider package of measures designed to drive higher standards of user privacy and safety. Download the updated privacy settings here.

Internet Matters CEO Carolyn Bunting says: "The safety of children and young people online needs to be a priority for organisations across the industry.

The disabling of direct messaging on the TikTok platform for under 16s is a significant move in prioritising the safety of their young users and we are pleased to see the protection of their younger users taking precedence in their product changes.

TikTok provides fantastic opportunities to be creative and have fun, especially in these unprecedented times and it is encouraging to see them invest in a number of initiatives that help to create a safer environment for young people."

Check out our TikTok privacy and safety parental controls to learn more.

June 2022:

TikTok has announced plans to support screen time management with new prompts to promote breaks. This complements the already-existing features that allow users to set daily limits for themselves. The screen time dashboard will also let users view their usage statistics to see how they spend their time in-app. This feature comes after our research with TikTok that found young people would like help to independently manage their screen time. Learn more about the upcoming feature here.

As of Jan 2021, the following features have been implemented:

New privacy and security settings: TikTok users under 18 will have their accounts set to private-by-default (as of Jan 2021) as mentioned above.

Tackling fake news and misinformation: A new fact-check feature that will confirm and remove content if false (as of Feb 2021). Read more here.

Prevention of bullying feature: Creators are now able to control what comments can be posted on their content before it goes live. In addition, users who comment will get a prompt advising them to reconsider their comment if it's inappropriate (as of March 2021). Read more here.

Tightening the options for commenting on videos created by those ages 13-15: Younger users can now choose between "friends" or "no one," and the "everyone" comment setting is being removed.

Changing Duet and Stitch settings: The broader TikTok community won't be able to use those features with content created by people under 16, though anyone can Duet and Stitch with eligible content from users over 16. For users aged 16-17, the default setting for these features will now be set to Friends.

Removing the ability to download videos created by those under 16: For users ages 16-17, this function will now be set to "off" by default, with the option to allow downloads of videos if a user chooses.

Setting "suggest your account to others" to "off" by default for accounts ages 13-15.

Bedtime block on app alerts - TikTok has announced a feature that prevents teenagers from receiving notifications past their bedtime. They will no longer send notifications after 9 pm to users 13-15 years old. But for 16 and 17 year-olds, notifications will not be sent after 10 pm.

How to report inappropriate content on the TikTok app?

You can report content that doesn't follow TikTok's Community Guidelines within the app, click here to find out how to do it on the app.

You can block followers ' by choosing the fan you'd like to remove and selecting 'Block' from the menu of options.

Be sure to update the TikTok app to ensure you are kept up to date with the latest features.

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TikTok app safety - What parents need to know | Internet Matters

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13 is the minimum age according to TikTok's terms and conditions. Once signed up and logged in, you can either search for popular categories, creators, or known friends, or you can create the videos yourself. But many people just use the app to follow content creators.