# data[].attributes.body
Work in groups in 30 minutes to discuss the solutions for these case studies. Write your groups' answers in this Google Doc.
https://docs.google.com/document/d/1xGJX-ZLE8irsKEvCeGOt4I4kxnWOxEqVoOTwdTOhrVU/edit?usp=sharing

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https://drive.google.com/file/d/1tpAzCy6OweH8P8Q9T9gpoUVNYF750c9h/view?usp=sharing
https://www.canva.com/design/DAFoovPHnf0/jY8MnlV5Dj2P2f05rgP3LA/edit?utm_content=DAFoovPHnf0&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

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Get access to files anywhere through secure cloud storage and file backup for your photos, videos, files and more with Google Drive.

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https://drive.google.com/drive/folders/1j9MSoD4YnH-jx71Jgn8Gf3nRNyI_8bBA?usp=sharing

Please do individually on Reading and Writing.

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This is the submission of Assignment 2 from group 6.

# data[].attributes.body
Pros:
- Clear introduction, make audience know the members and their activities in the company.

- The atmosphere is like the real meeting, group has good preparation.

- Team members do not rely on the script.

- Clear voice, volume enough to hear.

Cons:

- The team just named team members but “the managers” don't do their job right. Ex: Financial Manager concern about the problem of marketing and sales.

Question:

- Why the present manager of Fast Fitness don’t combine to solve the sales and profit problem but they decided to hire General Manager?

Comment:

- Group shouldn’t name the members with their roles because it maybe a barrier to follow the process of the meeting. (Audience confuse between the roles and their opinions).

# data[].attributes.body
-Pros:
+ Clear content and structure, separate clearly problems and solutions
+ Most of members speak in a loud voice, specially leader have strong and fluent voice
+ Good interaction
-Cons:
+ word's size in ppt is small, which is hard to read and follow
+ Some pronounciation are still unclear
- Question:
Do you think Silvia who is quite talkative might cause some disturbs in working process? Because I think people who talk more than listen is more likely to cause some conflict.

# data[].attributes.body
Pros:
-Information of the discussion is creative and fully covered.
- Speak loudly.
- Good interaction between members.
Cons:
-The introduction of group 5 is quite fast, they should have gone to the board for better regconition.
-Pronunciation: normal, some of them didn't spell the words correctly.
-Tone: there are not enough stresses on important words.

Question:
What is the new manager's strength that outweigh candidate Gomez?. We didn't hear the reason for this decision.

# data[].attributes.body
Pros: Good preparation, Clear slide
The leader and marketing manager do good for their part.  Good on providing information about the competitor.
Cons: Lack of energy, some part are not clear (ex: Paulo candidate), the ending is too fast.

Question: I see Silvia Cominelli has a good CV but Silvia has only one achievement and maybe she is only a specialist in this major. Beside Martha Gomez has more achievements in her major.  When faced with multiple qualified candidates for a position, what factors should be considered to make an informed decision in selecting the most suitable candidate?

# data[].attributes.body
- Pros:

+ Clear slide
+ Strong idea
+ Some member pronunciation is so clear and easy understand
+ Good group work, have interaction among group members.
+ clear and loud voice

- Cons:
+ some member pronunciation are still unclear

- Question:
+ Given Martha Gomez's limited education I think it would be inappropriate for us to review or nominate her. Do you agree with my opinion?

# data[].attributes.body
Pros
Cons
Questions
Suggestions

# data[].attributes.headline
GROUP 2 - HOMEWORK: QUESTIONS ON PAGE 74

# data[].attributes.subject
GROUP 2 - HOMEWORK: QUESTIONS ON PAGE 74

# data[].attributes.body
https://docs.google.com/document/d/1C6X2gnF9TBK14xXFSrm9x47_4N5e2UTE1G0sAlGSXzg/edit?usp=sharing

# data[].attributes.attachment_link.description
Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

# data[].attributes.body
Download this file, read the instructions carefully and make it your group's Assignment 2.

Deadline: July 7, 2023

# data[].attributes.body
Question:
-Since ebook lack the stimuli of a physical book (e.g. the smell of paper, the feeling and the sound of turning pages), can ebook really encourage reading more than traditional books?
-How can you include 150 ebook loaded in your device? Do you have to ask for publishers' permission? If they require a publishing fee, would the device's price be increased?

Pros
Good content
Some members of the group are quite confident and speak clearly.
Dien's smile is beautiful.

Cons:
Clumsy introduction
Text on slide is quite hard to read for some slides
Some members speak quite quiet, some mispronunciation here and there, and the pacing is quite disrupted

# data[].attributes.body
Pros:
_ Good preparation, strong idea
_ Clear slide
Cons:
_Some member's pronunciation is not clear, still read and depend on script.
Ques:
_Why can collaborating with influential book bloggers or authors help generate excitement around the launch of the e-book?
Comment:
_it would better if have more connection.

# data[].attributes.body
TV Commercials ads

Pros:

- Clear members introduction and their roles.

- Clear pronunciation, easy to listen and follow.
- Have a creative part by inviting Mr. Trung to present about advantages of e-books.

Cons:

- Some members still read and depend on script.

- Some pronunciation are still unclear.

Question:
- What do you do to make sure that Gen Z, Gen Alpha maintain the reading habit?
- Why your company use TV commercials but not others media?

Comment:

- Tan Kiet and Cong Dien shouldn’t rely on the whole scripts.

- The leader should divide the working roles more equally.
- Your group should provide deeper information about reading habit of Gen Z, Gen Alpha because it will the controversial problem in the near future.

# data[].attributes.body
-Pros:
+ Clear content, structure
+ Speak in a loud voice
+ Good interaction
+we like The way Trung's (The Boss's) role, especially your clear and powerful voice that really brought the character to life
-Cons:
+ Some pronounciations are still unclear
+ No highlight on your voice and emphasized point in the meeting
-Question: Because using electronic devices for too long will damage the eyes, cause fatigue and other problems for users' health so can you give some suitable tips or solutions for readers to protect their health?

# data[].attributes.body
Their speaking are quite good, some of them shouldn't depend too much on the script. The preparation and ideas are creative but lack of summary. My question: Is 150 books pre-load is enough for the customers as the need for different kind of books is huge?

# data[].attributes.body
Pros:
- The information is quite complete.
- Your voice is just enough in my opinion, it should be a little louder.
- You have good preparation and presentation, and you have creative situations when presenting.
- There is interaction among group members.
Cons:
- Some people talk unnaturally because they just read on screen with no emotion.
- They need practice more pronunciation to speak more clearly.

Ques:
Do you agree that advertising has a bad influence on children? Why/Why not?

# data[].attributes.body
Pros
Cons
Question(s)
Please give decent comments to get bonuses to your group's assignment 1.

# data[].attributes.body
https://docs.google.com/document/d/1i4IV4vnmQoGBQIbFY_b29VV2r1dw8_3LKoZXNbHEx1c/edit

# data[].attributes.attachment_link.description
Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

# data[].attributes.body
1.Work in group on Padlet/papers in 20 minutes

Click this link: https://www.thinklinks.cards/

Discuss and make an advertisement plan for a new product => write your plan in your group's Doc and post here

# data[].attributes.body
Pros:
- Strong idea, and have clear, good voice
Cons:
Should be more confident when presenting in communication as one of the group members did

# data[].attributes.body
- Pros: good idea, good reading voice and clear evidence
- Cons: do not use multiple conjunctions, some words are mispronounced
- Questions: Do you think moving to Beauchamp will increase staffs' morality?

# data[].attributes.body
-Pros:
+ Clear content, structure
+ Speak in a loud voice
+ Good interaction
-Cons:
+ Some pronounciation are still unclear
+ No highlight on your voice and emphasized point in the meeting
-Question:
The rate votes are equal and the final decision on the team other managers who have the opposite idea agree with this decision  ?

# data[].attributes.body
https://www.canva.com/design/DAFk9pIrZh0/uw_9h1lnQrOhBugBgsuzVg/edit?utm_content=DAFk9pIrZh0&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton&fbclid=IwAR1j_0uq_8yRXMK_d5U-V7918De_6yN_1wYJaqYZBeHzVT8MbHIFkp_JX4I

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Blue Modern Company Profile Presentation

# data[].attributes.body
Listen to the presenting group and comment:
-Pros:
-Cons:
-Question:
-Suggestions:

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Nguyen Minh Tien reply to Minh Hiển email 

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Nguyen Minh Tien reply to Minh Hiển email 

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From: abc@gmail.com
To: minhhien@gmail.com
Subject: The detailed information about laptop.
Dear Mr Hien,
Thank you for your letter of 29 June enquiring about laptop. We are so sory that we can not answer your question because the information giving you was too short to comprehend what type of laptop do you want. I am very happy if you spend your time sending us a product that you have interest and we will answer immediately.

We look forward to receiving your first order
Your faithfully
abc

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Nguyen Thanh Thuy reply to Le Hoai Trung email

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Nguyen Thanh Thuy reply to Le Hoai Trung email

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From: Innisfreevn@gmail.com
To: Lht@gmail.com
Subject: Respond about product

Dear Trung,

Thank you for your question. I have receivable your mail and I will answer your question. I will send you a file with all information about our product in this year. This file will provide full information about products. Don't hesitate if you have any questions about our products.
File: innisfreevn.vn.com

Thank you very much.

Best regards,
Innisfree
093-2354-5565

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Nguyen Dinh khoa rely for Pham Hong Hieu

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Nguyen Dinh khoa rely for Pham Hong Hieu

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From: khoandse171205@fpt.edu.vn to: hieuphse@fpt.edu.vn
Subject: Request for information

Dear mr Hieu

Thank you for your letter about open for sale FL chair.
We are pleased to enclose our latest price. Would you please send me information to this product. I hope to meet you at the cafe when you are free.

Thank you for your information.
Your faithfully,

Nguyen Dinh khoa
Manager
Hotline 0123456789

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Pham Hong Hieu's reply to Nguyen Dinh Khoa email

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Pham Hong Hieu's reply to Nguyen Dinh Khoa email

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From: hieuphse@fpt.edu.vn
to:khoandse171205@fpt.edu.vn
Subject: ABC's response for your request

Dear Mr. Khoa,

We are writing this email to inform you that we have received your request. We'd love to hear that you have an interest on our product.

Below are the information we have gathered for your need:
The Lenovo laptop is 2,45 kg with the free gift is an iconic backpack with our logo on it.
The current price of this product is 20 million Dong full price but you can have it with a better price due to our flash sale which is 15% discount for those who first buy a laptop.
Some of the promotion gifts are given on our website at abc.com.vn.

Additionally, we need to inform that 90% of our products are guaranteed with a two-year standard except for some of our smartphones which are one-year standard guaranteed stated in our new update policy at abc.com.vn so that your mentioned product is definitely covered with a standard two-year guaranteed.

Once again, we hope that you are satisfied with the information. We are looking forward to hearing from you soon.

Yours faithfully,
Pham Hong Hieu
Customer manager at ABC
Hotline: 987654321

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Nguyen Minh Tuan Reply to Trinh Tuan Duy Email

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Nguyen Minh Tuan Reply to Trinh Tuan Duy Email

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From: jame.79@gmail.com
To: Duyttse171723@gmail.com
Subject: New Project
Dear Mr. Duy
Thank you for contacting me regarding the collaboration request. I highly appreciate your kind words about my work. I am pleased to discuss your requirements and explore the possibility of working together.
As an expert in market segments and strategies, I understand the importance of pricing for product success. To provide detailed information about the product, I need some specific details from you. Please provide:
-Product specifications: A detailed description of your shampoo product, including its key features, target market, and unique selling points.
-Pricing strategy: Please elaborate on your current pricing strategy and specific goals you have in mind. If you have any competitor analysis or market research data related to pricing, please share it.
-Collaboration expectations: Your proposed scope of collaboration. Are you seeking consulting services, pricing analysis, or assistance in developing a comprehensive pricing strategy?
Thank you for considering collaboration with me. I look forward to your reply.
Your faithfully,
Nguyen Minh Tuan
Manager

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Trịnh Tuấn Duy reply to Minh Tuấn's Email

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Trịnh Tuấn Duy reply to Minh Tuấn's Email

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From:Duyttse171723@gmail.com

To:Minhtuan@gmail.com

Subject:  More Information about electric bus-service

Dear Mr.Tuan

We received your email address from ABC department, we are writing this email to confirm your idea and explain our opinions about electric bus- service

As I know what you wrote, I agree with you that opening more routes will help people travel more conveniently, it also reduces pollution. Unfortunately, we have some issues about that.

Firstly,Opening more routes has too much cost.We regret to inform you that we do not have enough money to do the project during this period of time.But we definitely improve the quality of our services to experience the best for customers.

Secondly, If we want to do this project we have to get approval from the government and absolutely it is not easy at the beginning.

Thanks for your email.We will consider your suggestions in the future as much as possible.

Let me know if you need any more information.

Sincerely,

Trịnh Tuấn Duy

ABC Manager

0123456789

# data[].attributes.headline
Nguyen Gia Bao Reply to Ho Hong Ngoc Email

# data[].attributes.subject
Nguyen Gia Bao Reply to Ho Hong Ngoc Email

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From: eclassoftram@gmail.com
To: hnn@gmail.com
Subject: Request for information about The English course.
Dear : Mrs Ngoc,
I am Bao from English Class of Mrs Tram and i am very happy to talk about the course with you.
First , we will have a test for you to know your level and introduce the course for you.
Second , the course will be start in July extend to October. We will learn in ten weeks and the last one week we have the test at end of the course.
Finally the tuition is ten million but you can share it to pay for 4 months.
We hope you trust us and take part in the course.
Your faithfully
Nguyen Gia Bao
Eclass Employee.

# data[].attributes.headline
NGUYỄN BĂNG CHÂU REPLY TO VŨ BẢO'S EMAIL

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NGUYỄN BĂNG CHÂU REPLY TO VŨ BẢO'S EMAIL

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From: chaunb17@gmail.com
To:vb@gmail.com
Subject: The response for enquiry about Vinfast VF9

Dear Mr. Vũ Bảo,

Thank you for your latter of 30 June enquiring about our product.

These are some details that you requested:
-The fuel consumption of VinFast VF 9 car, as announced by the manufacturer Vinfast:

The fuel consumption of VinFast VF 9 Eco 2022 is 0 L/100km.
The fuel consumption of VinFast VF 9 Plus 2022 is 0 L/100km. VinFast VF 9 can travel a maximum distance of up to 438km and 423km, respectively, with 2 versions of Eco and Plus.

- Normally it is estimated that for a standard charger, it takes about 8-12 hours for the car owner to fully charge the battery to 100%. Meanwhile, car owners need 1 hour with fast charging and only about 10 minutes for super fast charging to reach 80% of battery capacity.
- It also depends on what problem you get so whenever you have any problem with our product please contact the hotline: 1900 23 23 89 to be helped.

We look forward to receiving your first order.

Your faithfully,

Băng Châu
Customer Support

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From:ngocnt12@gmail.com
To: thuyntss34@gmail.com
Subject: Re: Request for information about backpack product

Dear Nguyen Thanh Thuy,

Thank you for reaching out to us regarding your interest in our backpack product. We appreciate your inquiry about the TF2 model and are happy to provide you with the requested information.

In terms of size, the TF2 backpack offers a spacious main compartment with a capacity of 25 liters, providing ample space to carry your essentials for the trip. It also features multiple pockets and compartments for organized storage of smaller items.

As for the price, the TF2 backpack is currently priced at $79.99.

Should you require any further information or have specific queries, please feel free to let us know. We would be glad to assist you in any way we can.

Thank you for considering our backpack for your travel needs. We look forward to serving you.

Best regard
TF2 Company

+84 1111 1111 111
tf2global@gmail.com
tftcompany.com

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From: fordvietnam@gmail.com

To: tiennmse183606@fpt.edu.vn

Subject: The detailed information about Ford Raptor 2023

Dear mr Tien

Thank you for your letter on 30th June about the information of Ford Raptor 2023.

Here is the information that you requested

Ford Raptor has 5 color such as Lead Foot, Magma Red Metallic, Oxford White, Race Red and the detail model has the key highlight of the front of the car is the Ford lettering designed in the form of a large floating block. The matrix LED lights stand out in the night, the front bumper catches directly into the chassis, and the super-rigid underbody shield alloy plate, all seem ready to open the way.

We look forward to receiving your order.

Best regard,

Nguyễn Minh Hiển
Sales Manager

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Do Hung Anh reply to Nguyen Thi Tra Mi's email

# data[].attributes.subject
Do Hung Anh reply to Nguyen Thi Tra Mi's email

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From: Olaplex@gmail.com
To: MiNTTSS171202@fpt.edu.vn
Subject: Re: Request for information

Dear Mi,

Thank you for reaching out to us regarding the Olaplex Shampoo available on our website. We appreciate your interest in our product and would be happy to provide you with the requested information.

Our Olaplex Shampoo is specially formulated to repair and strengthen damaged hair. It helps to reduce breakage and improve overall hair health. As for the details, prices, and samples of our promotional gifts, please find the following information:
Product Details: Our Olaplex Shampoo comes in a 250ml bottle and is suitable for all hair types. It is free from sulfates, parabens, and phthalates, making it safe and gentle for regular use.Pricing: The current price of the Olaplex Shampoo is $30.00 per bottle. We also offer discounts for bulk orders or special promotions from time to time. Please note that prices are subject to change, so it's always best to check our website or contact us directly for the most up-to-date pricing information.Promotional Gifts: We do offer promotional gifts with certain purchases or as part of special promotions. At the moment, our promotion includes a complimentary travel-size Olaplex Conditioner with the purchase of two or more full-size Olaplex Shampoo bottles. However, please note that promotional gifts may vary over time, so it's recommended to check our website or contact our customer support for the latest information on available gifts.

Regarding the warranty, all our products, including samples, are covered by our standard two-year guarantee. If you encounter any issues with our products within this period, please reach out to our customer support team, and they will be happy to assist you.

If you have any further questions or require additional information, please feel free to ask. We are here to help!

Thank you once again for your interest in Olaplex. We look forward to serving you and helping you achieve healthy, beautiful hair.

Best regards,
Anh
Olaplex manager
Hotline:238759230

# data[].attributes.headline
Lam Quang Tien reply to Nguyen Phuong Anh email

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Lam Quang Tien reply to Nguyen Phuong Anh email

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From : abc@gmail.com
To : nguyenphuonganh@gmail.com
Subject : The respon for request more information about Nguyen Xuan Shampo

Dear Ms Phuong Anh ,

We thank you for your interest and appreciation for our products.  Here is some information according to your request:

Function: helps to regenerate damaged hair, for frizzy, healthy hair The product is suitable for damaged, dry hair that regenerates the hair structure extremely effectively

Currently, we have many types with different prices from 79,000 VND ( hair conditioner ) to 320,000 VND ( intensive hair care shampoo set )
About the promotion Nguyen Xuan Shampo is applying a promotion for customers when ordering shampoo and conditioner, with a discount of up to 30% and a promotion to buy conditioner and get free conditioner.

I look forward to your answer.
Sincerely,
LamQuangTien
ABC manager

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From: Lauren0123@gmail.com
To: Trieulphse172727@fpt.edu.vn
Subject: reply House rent
Dear mrTrieu,
Thank for your letter of 30th May about rent house .
we are pleased to enclose our latest price .Would you pleased send me information about when will you come and how long will you be there . I hope we will have a contract soon.
Thank you for your information .
Your faithfully
Lauren
brokers

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From: tgdd@gmail.com
To: baongse1721372@fpt.edu.vn
Subject: The Problem with your phone.
Dear: Mr Bao,

I am Ngoc form customer service. I am just seeing your email today. I apologize for the problem you are having.

I checked with the company's repair department. They say your phone take a long time to repair because your camera and battery need to be replaced parts, we do not have available, so it takes some time to get transportation from the center to here.

We deeply regret your waiting because there is no early notice for you. To make up for your bad experience at The Gioi Di Dong, we would like to free money to repair your phone. If you have any information, please contact us by email or call our hotline for support as soon as possible.

We hope you will accept our sincere apology.
Sincerely,
Ho Hong Ngoc
Customer service.

Hotline 1800 1060 ( 7h30-22H )
Website: www.thegioididong.com

# data[].attributes.headline
Luong Phan Hai Trieu rely for Pham Duc Huy 

# data[].attributes.subject
Luong Phan Hai Trieu rely for Pham Duc Huy 

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From: Trieulphse172727@fpt.edu.vn
To: Huy@gmail.com
Subject: Buying clothes sales 50%

Dear mr Huy,

Thank you for your letter of 31/5/2023 about buying sales clothes up to 50%.

We are pleased to enclose first the event will started at 30/5/2023 and even end in 6/6/2023, the warranty will be valid for 3 month from the date of purchase and we sill have size XX in ABC jacket.

We always look forward to receiving your first order.

Your faithfully
Luong Phan Hai Trieu
Sales Manager

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From: Duyttse171723@gmail.com
To: Jame.79@gmail.com
Subject: New Project
Dear: Mr. James
I am writing this email to request about the collaboration. It would be grateful if you could accept our requirements.
We are BCD company, which locates on HCM . City, specializing in shampoo. I was looking for your post on ABC website and we saw that your work is very professional. As we mentioned in the previous one, our company focus on Market segments and strategies, so we care about Prices and we hope to have full details and information about the product.
I looking for your repply
Sincerely,
Trịnh Tuấn Duy
Manager

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From: minhtuan@gmail.com
To: phamnhatvuong@gmail.com
Subject: open more bus routes
Dear Vuong
I am writing this email to you because I want your electric bus to open more routes in the city. If you opens more routes, it will help people travel more conveniently and will help reduce environmental pollution.
Thank you for reading.
Your faithfully
Tuan
vinbus

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From:hieuphse172334@fpt.edu.vn
to: abc@gmail.com
Subject: Requesting chair details
Dear abc,
We are FL company, located on Mars, specializing in chair distribution. With reference to your post on abc website, we hope to have a full cover of details, functions, prices and insurance of your chair product. We would love to have your samples' pictures included in the mail for assessments.
Thank you for your information.
Yours faithfully,
Pham Hong Hieu
FL employee

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From: khoandse171205@fpt.edu.vn
Dear abc

We are Lenovo, located at USA. With reference to your advertisement on marketing website, would you please send me full details of this laptop, prices and samples of your promotional gifts. I would also like to know whether all of your model are now covered by your standard two-year guaranteed

Yours faithfully
Khoa
Lenovo employee

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Bùi Tuấn Hải reply to Trung Thiên Vũ's email

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Bùi Tuấn Hải reply to Trung Thiên Vũ's email

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From: nikecompany@gmail.com
To: vutrungg2003@gmail.com
Subject: Reply to Thiên Vũ's email on 30 June.

Dear Mr. Vũ

Thank you for your letter on 30 June enquiring about our product.

Here is the information you requested:

Quantity and Sizes: Please specify the desired quantity and sizes you need.

Materials: Our shoes are crafted using high-quality materials, including genuine leather and premium fabrics.

Pricing: We offer competitive pricing for bulk orders. Please provide us with the quantity you wish to order for a tailored quote.

Promotions: Currently, we have discount 5% for an order more than 100 pair of shoes

Shipping: We provide various shipping options, including standard, express, and international shipping. Once we have your location, we can provide specific shipping methods and costs.

Delivery Times: Delivery times vary based on the shipping method and your location. We will provide an estimate once your order and shipping details are confirmed.

Payment Methods: We accept cards, bank transfers, and online payment platforms such as PayPal.

We look forward to receiving your first order.

Best regards,
Bùi Tuấn Hải
Sales Manager

+84 987 684 150

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From: ngochhse172606@fpt.edu.vn
To: eclassoftram@gmail.com
Subject: Requesting English class.
Dear Ms Tram,
I recently saw an notifications about your English course.
I am planning to join an English class and am interested in your class. Could you please tell me how long the course is and how much is your course?

I would also be grateful if you could include more details of your class.
I look forward to hearing from you.
Yours faithfully,
Hhn

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from: baongse1721372FPT.EDU.VN
TO: tgdd@gmail.com
subject: request

dear : manager of tgdd in district 9 , (Manager, District, Dear)

I am writing a resquest mail for you because i have a problem with my phone i buy one week a ago. My phone has a problem with camera and the power not good. And i give my phone in your store and the staff talk to me talk about ten days to repair it.But now it is three week and i can not have a phone from your store to give me an explain the problem with my phone. I would your store give me a clear explaination.
Thank you in advance for your help . I hope to hear from you soon.

yourfaithfully.
Bao

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From : quangtien0303@gmail.com
To : klian0909@gmail.com
Subject : Perfume
Dear Klian !
Our company are HHH Perfume , which locates in VietNam specializing in perfume.With reference to your post on ABC website , we feel impressed about your product and we hope to have more infomation like detail , prices and quantity.
Thank you for your infomation ,hope we have a meeting soon.

Yours faithfully
Tien
HHH perfume employee

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From: nguyenphuonganh@gmail.com
To: abc@gmail.com
Subject: Inquiry about Hair Shampoo Product Details and Promotional Gifts

Dear: Nguyen Xuan Shampoo,

I recently visited the Nguyen Xuan shampoo website and I am interested in your hair shampoo products. Could you please provide me with detailed information about the products, including their features, prices, and availability?

Additionally, I noticed that you offer promotional gifts. I would appreciate it if you could share more details about the promotional gifts associated with the purchase of your hair shampoo products.

Thank you in advance for your assistance. I look forward to hearing from you soon.

Nguyen Phuong Anh

Nguyen Xuan Shampoo

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From: Lht@gmail.com

To: innisfree@gmail.com

Subject: Requiring Face Cleanser Sample

Dear Innisfree,
I hope this email finds you well. My name is Le Hoai Trung, I am contacting you from ABC Store. We have some requests which we hope you could reply as soon as possible.

Could you please send me the full cover details and sample ?

According to our last transaction, I believe that your new product will have significant responses from customers. This will be good for both companies.

I hope you would reply to my email before tomorrow afternoon. Tell me if you need any information, any help or further information.

Yours sincerely,
ABC Store

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From: thuyntss34@gmail.com
To: Ngocnt12@gmail.com
Subject: Request information about backpack product

Dear Mrs Ngoc,

My name is Thuy - ???. I want to buy a backpack to use for a trip to Ba Den Mountain and I also want to know about the information backpack model TF2. About material, durability, size and price. I would appreciate it if you can give me details information.

Thank you very much.

Best regard,
Nguyen Thanh Thuy
Phone: 094583974386

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From: hungphan@gmail.com
To: harale0101@gmail.com
Subject: Information request for your hotel service

Dear Mr. Harale
I am very happy to contact with you. Tomorrow, my family will have a travel in Ha Noi capital and we will decide to choose your hotel to stay.
I need some information about your hotel. How much is the fee per day? What are the services that your hotel has? How long does it take to get from the hotel to the city center?
I hope to get your answer soon. Have a nice day!

Your faithfully,
Hung

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From: ngoclnbsa18054@fpt.edu.vn
To: lucy345@fe.edu.vn
Subject: request for La Roche-Possay cleanser
Dear Mrs Lucy,
With reference to your La Roche-Possay cleanser on ABC website, I have seen great things about your skincare brand and the effectiveness of your cleansers, and I am interested in learning more about this particular product. I would greatly appreciate it if you could provide me with additional information such as skin compatibility, pricing, sustainability efforts to better understand the benefits and specifications of the La Roche-Posay cleanser.
Thank you for your time and attention, I eagerly await your response.
Your faithfully,
Bao Ngoc
Marketing Manager

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From: anhdhse129349@gmail.com
To: maintt12033@gmail.com
Sub: Request for More Information on the Laptop

Dear Ms.Mai,

My name is Anh. I hope this email finds you well. I am writing to inquire  about the specific details of the laptop you are advertising, including its official model name, screen size and resolution, processor specifications, RAM capacity, storage capacity, presence of a dedicated graphics card and operating system and version, as well as the warranty coverage.
Thank you for your information,
Best regards,
Anh CMM

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From: MiNTTSS171202@fpt.edu.vn
To: Olaplex@gmail.com
Subject: Request for information

Dear Olaplex,

With reference to Olaplex Sampoo on website. I would like to ask you some information about this product. Please reply me for details, prices and samples of your promotions gift. I would also like to know whether all of your samples are now covered by my standard two-year guarantee.

Thank you for your information.

Your faithfully,
Mi

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From: tiennmse183606@fpt.edu.vn
To: fordvietnam@gmail.com
Subject: The detailed information about Ford Raptor 2023

Dear Ford Viet Nam !
I have a curious feeling about Ford Raptor 2023 which have a strong and wild appearance. With reference to this product, would you please to send me full details and extra automotive accessories if you have. I would also like to know more about how many models and color of that product had you have.

Thank you for your information.
Yours faithfully
TIEN

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From: minhhien@gmail.com
To: abc@gmail.com
Subjiect: Requesting laptop details
Dear Dell company
With reference to your laptop on Dell website, would you send me full details, quality and configuration about this laptop. I would also like to know if this product has a standard 2 years. I would love to have your response. Thank you for your information.
Your faithfully
minhhien

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From: vutrungg2003@gmail.com
To: mrkhiem@gmail.com
Subject: request for Shoes order

Dear:  Nike company

I hope this email finds you well. I am writing to inquire about placing an order for shoes with your esteemed company. I would like to request the following details regarding your shoe collection. Would you please send me the quantity and sizes, materials, pricing structure for bulk orders and any ongoing promotions. Moreover, i want to know about the shipping options, estimated delivery times and payment methods.

I appreciate your prompt attention to this inquiry. Thank you.
Kind regards,

Trung Thiên Vũ
ENM Company

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From: haibtse184619@fpt.edu.vn
To: applecompany@gmail.com
Subject: Student certificate required

Dear Sale Department of Apple Company,

My name is Tuan Hai and I'm writing this email because I would like to have better Apple product price. With reference to your Macbook product on your website, I would like to have a promotion for student.

Thank you for your help. I hope to hear the feedback from you soon.

Your's faithfully,
Tuan Hai
FPT University student

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From: vb@gmail.com
To: contact@awesomecars.com
Subject: Enquiry about Vinfast VF9

Greetings!

I am Vũ Bảo, a car enthusiast and a newbie mechanic. I have this contact information from listofawesomecardealers.com

I am writing this email to enquire about your newest product, namely the Vinfast VF9. From your website, I can see that there are lots of benefits from getting this car, such as guarantee, payment options, battery maintenance service, etc. However, there are a few things that I consider very carefully before purchasing, and I hope that you could kindly provide me the necessary information:
- Does the VF9 really more budget-friendly in the long run than others gas or diesel car with the same price?
- Can the car get charged faster, or I have to wait for hours before driving again?
- I am very keen on electric vehicles, but currently there are not many mechanics that are specialized in this field. When my car having trouble, can you provide the necessary service to help it function again in a timely manner?

Looking forward to have a nice car from you!

Sincerely yours,

Vũ Bảo
Newbie Mechanic
Email: vb@gmail.com
Phone: (+84) 123 456 78910

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From: chaunbse171369@fpt.edu.vn
To: lauren0123@fe.edu.vn
Subject: Tsubaki Shampoo

Dear Shiseido company,

With reference to your company on Hasaki website, would you please to send me full details, prices, others type of Tsubaki  shampoo and conditioner and materials of those. I would also like to know whether all of your models are now covered by your standard two-year guarantee.

Thank you for your information.

Your faithfully,
bangchau
Marketing Internship

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dear mrs Bao NgocThank you for your letter of 29/5 wondering about our product. We are honor to give you an information brochure and a price list. All the items are all covered in the best condition.

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dear mrs Bao NgocThank you for your letter of 29/5 wondering about our product. We are honor to give you an information brochure and a price list. All the items are all covered in the best condition.

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We are looikng forward to receiving your first order.
yours faithfully
Khiem
IT manager

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From: khiempgse183701@fpt.edu.vn
To: stevejobs69@apple.com
Subject: Request to experience new Samsung's version
Dear: Mr. Steve Jobs
Our company are FPT software, which locates in district 9 HCM city. With interested in your new Samsung's product, I would be interested in having more details about the prices and the new function of this version. I would also like to know about the privacy  and guarantee policy .
Thank you for your information
Yours faithfully
Gia Khiem
Marketing manager

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from:huy@gmail.com
to:Yame@gmail.com
subject:i want buying sale clothes up to 50%
dear Yame,
My name is Huy,i'm your loyal customer . i really interesting about event sale 50% all clothes and would you please give me some information about it. How long does the event over ? How long is the warranty? and do you still have size XX in ABC jacket . Thank you for your information.
Yours faithfully.
Huy.
phone:123456789

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From : Trieulphse172727@fpt.edu.vn
To : Lauren0123@gmail.com
Subject : House rent
Dear Mrs Lauren,
My name is Luong Phan Hai Trieu and I'm writing this mail to you because I want to renting the home that's available at Vo Van Hat street. I want to rent this house because it near my company and I see it in internet the price is very suitable for me.
I promise when I rent your home I will keep it clean and pay your rent on time. I'm eager to rent from you and look forward to your decision.
Thank you for your consideration.
Luong Phan Hai Trieu
Trieulphse172727@fpt.edu.vn

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Please choose any product or brand that you want to ask for further information. Then write an enquiring email like the sample.

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Pros:

_ Good voice

_ Good preparation

_ Flexible in presentation.

Cons:

_ Reading slides too much, some members have wrong pronunciation. They just read the script without any emotion in their speech that makes the conversation quite boring.

_ hard to catch up

Comment:

_ There are no signal for the end of the conversation?

_ Should acting like a real conversation.

_ it would better if have more connection ahihihihihihiiiihihihihihi.

Ques:

1. What is the most difficulty with staff ?

2. Why do staffs feel UNSAFE when re-applying for position?

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Group 4:
Pros: They held a good conversation. The leader speak loudly.
Cons: Some parts are not clear.
Question: "What are some key strategies that managers can employ to adapt their management style when leading diverse and multicultural teams

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Question: Since ebook lack the stimuli of a physical book (e.g. the smell of paper, the feeling and the sound of turning pages), can ebook really encourage reading more than traditional books?

Pros
Good content
Some members of the group are quite confident and speak clearly
Dien's smile is beautiful

Cons:
Clumsy introduction
Text on slide is quite hard to read for some slides
Some members speak quite quiet, some mispronunciation here and there, and the pacing is quite disrupted

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Pros :
- Good opinion and easy to understand.
- Leader speak very louly.
Cons :
- Some part are not really clear.
Suggestion :
- Some member try to practice to become confident.

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Pros:
+ Have clear, strong idea, strategy and evidence.
+ Some members have motivated voice.
+ The group discussion like a real meeting in a company.

Cons:
+ Some members still read and depend on script.

Question:
If you decided to move to Beauchamp, what would you do to encourage your employee to work there?

Suggestion:
+ Your group should introduce the members and their role more carefully.

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Comment:

_ Should improve their pronunciation

_

Cons:

_ The girl speech is quite small

_ need introduce more about the brand

_ fluency in present

_ the information isn't clear, hard to catch up ,the summary after every part should have more information that connect to the conversation that we can ez to follow

_

Pros:

_ Have a connection among members (create a conversation, company meeting)

_ Great slide.

Ques:

_ What is the challenges if you launch a luxury product beside there are a lot of big brands like Gucci, Dior there in the Europe market outside there? How can you handle it? (I mean solve this problem)

# data[].attributes.body
pros:
- easy to understand and clear examples
- good reading voice
- interact with others members

cons:
- some of you reading voices are still not good
- they can not attract the listeners.

# data[].attributes.body
PROS:
- Good ideas
- Clear examples
CONS:
- Should highlight the key words
- Speak louder
- Should give more pictures in slides to follow.
QUESTIONS:
- How the brand approach customers to increase revenue and builds brand awareness (in develop a wider product range)?

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- Pros
- Have a clear strategy
- Reposition the brand by hire a top designer, expand more product range, stretch the brand, develop sales by using e-Commerce

- Cons the introduction of the brand isn't clear
people cannot really understand what are you saying, because the information is too much and you're not talking clearly

- Question: what solution solves the cons of hiring a top designer?
What do the company should do to make market research before approach new target customers?

Suggestion:
- speak louder when giving a presentation, there are parts that are a bit difficult to grasp
- The presentation needs improvement so that the audience can easily grasp when changing ideas.

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pros: their ideas are well prepared, good examples for each section
cons: their ideas are too long, hard to remember with no stresses
Question: your group did mention about product endorsements of big companies such as Nike and Oppo, what about small company - do you think they should have product endorsements too as their images are not as famous as big companies?

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Pros:
Cons:
Questions

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Please complete the homework:
- Reading & Listening: by yourself (notebook)
- Speaking: groupwork on Google Doc => learn by heart => SUBMIT YOUR GROUP'S SPEAKING ANSWER IN THE COMMENT

Next Tuesday: Check the answers randomly

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From: atnbse170089@fpt.edu.vn
To: cskh@gearvn.com
Subject: Request for information of ASUS ROG Strix XG27AQM 27" IPS Monitor
Dear Mr Anh (Marketing Manager Gearvn Kha Van Can),
With reference to your advertisement on Gearvn.com, would you please send me full details, price and sample of your promotional gifts. I would like to know whether all of your models are now covered by your standard three-year guarantee. Can this monitor be returned within the first 7 days if there is a defect?
I’m looking forward to receiving your response/ hearing from you soon.
Thanks for your information.
Your dear customer,
Nguyen Ba At

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Pros:
- Good idea, have a clear content, structive.
- Good interaction.
- Have a connection with all member in group.
- Slide clear and creative.
- More confident after many week case study.
Cons:
- Do not use multiple conjunctions, some words are mispronounced.

Suggest:

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Market leader Intermediate 3rd edititon  Teacher's resource book