# data[].attributes.body
INDUSTRIAL TRAINING REPORT

# data[].attributes.body
- it’s my last day, at the Converse
- Even though, MsTan wanted me to stay at home, I wanted to back to store and request her to give me some task,
- I need to key in all the online purchase profit in the system
- it took about 3 hours to finish it up
- unfortunately, I can’t meet Miss Tan, since she staying at PKPD area.
-Going to miss working here, lucky to have a good hearted person as my guardian in my training

# data[].attributes.body
- Back to store, to arrange the stocks neatly
- because, the store quite messy, so we use this time to arrange the store as we know there won’t be any customers

# data[].attributes.body
- Back to store again
- got some more online orders, this time I was assisted by my colleague, Ginnie tan
- Because there is more parcels to wrap up
- quite tiring to travel back to store every time when there is online order
- however I have to pack and send the parcel as soon as possible for customers satisfaction

# data[].attributes.body
- working from home
- not much work to do, just editing our website
- getting some new pictures to upload
- getting some videos from youtube

# data[].attributes.body
- Back to store today to key in the items that I have send to parcel hub.
- found some lightings problem, took pictures and send to Miss tan

# data[].attributes.body
- Received some online orders
- need to get back to store to wrap things up

# data[].attributes.body
- Today I will be working from home
- exporting data in excel
- exporting all the new item we received on the particular day
- have to insert date, SKU modal code, size, colour code, quantity and original price and promo price

# data[].attributes.body
- Today back to store again
- learn how to save some data from Miss tan
- so that I could do it at home since I will be working from home
- today she taught me some basic

# data[].attributes.body
- Back to store, as we received some stocks from the hq
- this stocks have to come before mco but delayed
- in the store was me and Miss Tan was receiving the stocks

# data[].attributes.body
- receive call from ms tan
- the hq wanted some pics of selected shoes
- back to shoe to capture them

# data[].attributes.body
DAY 86
- back to store to pack online order
- when to parcel hub to deliver it
- have to remove some info on the pic due to privacy

# data[].attributes.body
DAY 85
- Back to store to key in some stocks

# data[].attributes.body
DAY 84
- get to the store early
- need to take the packed item to send them to the parcel hub
- And also need to update in the system

# data[].attributes.body
DAY 83
- got some online orders on lazada, need to get to the store, since ms tan won’t be able to come due to mco
- I’m stay near Queensbay mall, so I get to be there since I’m near there.
- reach at the store around 5pm
- checking the stocks available
- start packing them, the online orders.
- the store shutters have to be closed about 80% to show that the store isn’t operating since I’m only here to pack

# data[].attributes.body
DAY 82
- Today not much things to do
- just some editing work on Facebook
- checking out any online order on web

# data[].attributes.body
DAY 81
- Today I’m back to store
- got MITI form
- we are not operating as the we are still following the SOP set
- we went there to sanitise our shop

# data[].attributes.body
DAY 80
-Since the government have announced the mco till 1 at Jun till 14th of Jun, me, ginnie and ms Tan have to work from home
- Miss tan have given me some task to complete throughout this mco period
- I have to update things in our official account Facebook, regarding our new launch product
- have to change some things on our page and promote our product
- I’m in charge of handling Facebook converse Queensway mall under the supervision of Miss Tan, in gurney another staff handles it

# data[].attributes.body
DAY 79
OFF DAY

# data[].attributes.body
DAY 78
-Today we receive a pdf from the Queensbay Mall management regarding the vaccination
- the staff are allowed to take the vaccination quicker since we are working at the mall
- need to register

# data[].attributes.body
DAY 77
- as usual, I get to do the payments for daily sales and serve the customers
- I Have to do the stock card today
- we have to fill up whatever we sold the day before on the stock card book

# data[].attributes.body
DAY 76
- as usual go back at 8pm
- we rearranged all the shoes and display them for a change since the season gonna end.
- I continue the arrangement after my one hour break time.
- we display the new ones at the front and the old ones at the back
- we are waiting for new stocks from the HQ Department

# data[].attributes.body
DAY 75
- Due to the pandemic, there wasnt much customer in the store
- i help my team to adjust and replace all the shoes and other selling products.
- I also did serve some customer to get them their sneakers.
- there were also some regular customers revisit again

# data[].attributes.body
DAY 74
- Today I’m doing 8am to 8pm
- Today receive about 4 parcel order from true-star website which is our official website, www.truestar.com
- after packing the shoes’ I have to contact city link Bayan Lepas for pick up before 12pm
- have to let them know our shop account number as well as the parcels quantity and the size of the parcel.

# data[].attributes.body
DAY 73
- Due to the hike of covidn19 cases, the government ordered all the shops to operate 8 am to 8 pm
- my work starts at 8am to 8pm
- today I have check stock for online orders
- make sure all the availability if the sizes in the online such as lazada and shoppee is tally with the stocks in our shop

# data[].attributes.body
DAY 72
Due to the hike of covidn19 cases, the government ordered all the shops to operate 8 am to 8 pm
- my work starts at 8am to 8pm
- I have to print out the notice paper to inform the customers on the operating hours of our shop and stick it on the wall
- Before sticking it, I WhatsApp Miss tan to confirm with her.

# data[].attributes.body
DAY 71
OFF DAY

# data[].attributes.body
DAY 70
- Today I’m doing noon shift, which means my work starts at 1pm
- today has 3 exchange items
- one is for shoe size, another 2 the customers want to exchange different pairs of shoes
- I did the 2 exchange
- have to write a note on the exchange item payment in pad sale and also in our exchange note

# data[].attributes.body
DAY 69
- today I’m full shift
- today not much customers due to increased in cases
- even the mall looks very empty
- not much sales was on
- I get to serve only 3 customers

# data[].attributes.body
DAY 68
- Today I’m morning shift
- the shift have changed because of MCO
- our off day becomes doubled
- today we have a lot of online sales
- have to pack parcel from Lazard’s and shoppe

# data[].attributes.body
DAY 67
-Today I’m full shift.
- Miss Tan gave me the shop keys last night
- I will be doing the shop opening because Miss tan is noon shift
- nothing much work to due because no much customers today
- As usual, just serve few customers to serve

# data[].attributes.body
DAY 66
- Today im doing full shift
- as usual, I get to do the payments for daily sales and serve the customers
- I Have to do the stock card today
- we have to fill up whatever we sold the day before on the stock card book

# data[].attributes.body
DAY 65
OFF DAY

# data[].attributes.body
DAY 64
OFF DAY

# data[].attributes.body
DAY 63
- Today I’m doing morning shift
- we continue to do physical stock check
- I did it at the outside
- Miss tan was counting the stocks inside
- we spend the whole day stock checking
- I’m back at 8pm after done my part

# data[].attributes.body
DAY 62
- Today I’m doing noon shift
- Today was quite busy da
- we need to do physical stock check
- we have to count all the items outside and also inside the store so that all of it is tally
- at the same time we have to stop the counting if there is customers and serve them

# data[].attributes.body
DAY 61
- today I’m doing noon shift
- have to continue the stock check card
- yesterday done for shoes only
- today have to check on the system for accessories and T-shirts.
- have to finish by today, so that Miss Tan can do the physical stock check

# data[].attributes.body
DAY 60
- Today I’m doing morning shift again
- today I have to cut size in the stock card
- need to undergo the stock card for all the items because in two days we need to do physical stock check
- so before we do the physical stock check, we need to check the stock in stock card which must be correct or same with the system

# data[].attributes.body
DAY 59
Today I’m full shift
- Have to be working from 10.30 am till 10 in night
- today we have a lot of online sales
- have to pack parcel from Lazard’s and shoppe

# data[].attributes.body
DAY 58
OFF DAY

# data[].attributes.body
DAY 57

# data[].attributes.body
DAY 56
- Today I’m full shift
- today we have a lot of online sales
- I have to pack all the have Orders from Lazard’s and shoppe
- Total was 18 parcels
- 12 was shoes, and others was cap, T-shirt’s

# data[].attributes.body
DAY 55
- today I’m doing full shift
- like always, serving customer was the first or main things to be done throught today.

# data[].attributes.body
DAY 54
21st DAY
DAY 21
- Today I’m working on noon shift.

-Today we received order from a our website, www.truestar.com, have call the city link for a pick up.

-I start to pack with double bubble wrap because it’s going to Sabah

# data[].attributes.body
DAY 53
- Today I’m doing morning shift
- yesterday was very tired, because we was arranging all the new posters and other accessories and decorations
- we wrap back the old posters
- today we have to display the new garments and shoes in front and snap a picture to send to the hq in KL.
- we have to take multiple pictures, because the hq wasn’t happy with the arrangement
- so we have to re arrange again till she approves

# data[].attributes.body
DAY 52
- today new stock and posters were arrived
- we have to clear up the old posters and other decorations because the season is going to fall off
- we always have 4 different season each year
- we have to change all the arrangements, posters and more each time the season change

# data[].attributes.body
DAY 51
OFF DAY

# data[].attributes.body
Day 50
- today I’m doing noon shift
- today our shop owner, Jessica was here
- spend some time with her, get some guidance from her
- Today we have new girl enter the shop, new staff just finished her spm this year
- as usual, we serve customers

# data[].attributes.body
DAY 49
- today is workers day
- since it’s public holiday, miss tan will not be in the shop
- today there is a lot of customers because it’s public holiday
- today’s sale is very good, better than weekend sales

# data[].attributes.body
DAY 48
- today I did afternoon shift
- today I did closing in the computer system
- This is my second time after my 1st trial
- I email to the account department, and also the operation department the total sales in detail
- I print out the settlement and also the z report, then highlights the date and amounts

# data[].attributes.body
DAY 47
- Today im doing full shift
- as usual, I get to do the payments for daily sales and serve the customers
- I Have to do the stock card today
- we have to fill up whatever we sold the day before on the stock card book

# data[].attributes.body
DAY 46
- Today im doing morning shift, will be back at 7.30 pm
- today there is a stock transfer fro Design village to Queensbay Mall.
- we have to get the rceive  receipt print out by them which they will Stick it at  the box together with the stocks
- we have to tick the receipt, to make sure all the quantity of the stock are according to the receipt given by them.

# data[].attributes.body
DAY 45
OFF DAY

# data[].attributes.body
DAY 44
- Today I’m doing noon shift, which means my work starts at 1pm as usual.
- today not Much things to do, since it’s weekday, first day of the weekdays, not much customers are here too.
- but during night, the shop was little bit busy and crowded

# data[].attributes.body
DAY 43
- Today I’m doing noon shift
- so my work starts at 1pm
- today there is a lot of customers, because it’s Sunday, weekend
- we spray sanitizer on the customers hands and also they must scan the mysejahtera app and check their temperature.
- we have to follow the sop to stop the spread of the corona virus.

# data[].attributes.body
DAY 42
- Today I’m doing full shift
- Today receive about 3 parcel order from true-star website which is our official website, www.truestar.com
- after packing the shoes’ I have to contact city link Bayan Lepas for pick up before 12pm
- have to let them know our shop account number as well as the parcels quantity and the size of the parcel.

# data[].attributes.body
DAY 41
- Today I’m doing morning shift
- Today we receive new seasons T-shirt from design village
- Design village is our main outlet
- the new season T-shirt’s are not allowed to be sell until 13th of May 2021
- after arranging all the T-shirt’s in the stock room we just serve customers
- After 7:30pm, I’m back home

# data[].attributes.body
DAY 40
- Today I’m full shift
- Have to be working from 10.30 am till 10 in night
- today we have a lot of online sales
- I have to pack all the have Orders from Lazard’s and shoppe
- Total was 16 parcels
- 10 was shoes, and others was cap, T-shirt’s

# data[].attributes.body
DAY 39
OFF DAY

# data[].attributes.body
DAY 38
- Today I supposed to do morning shift, but changed to full shift
- because today should be a new girl join by noon shift, unfortunately she doesn’t able to come to work
- that’s why I have to do extra 3 hours
- today no much work to do

# data[].attributes.body
DAY 37
- today I did closing in the computer system successfully
- I email to the account department, and also the operation department the total sales in detail
- I print out the settlement

# data[].attributes.body
DAY 36
OFF DAY

# data[].attributes.body
DAY 35
- Today I’m doing afternoon shif
-I punch card at one 18 minute, late about 18 minutes due to bus delay again
-Today I have to learn closing and do it by myself
-Unfortunately, I didn’t able to do the closing because there was last minute customers
-Other than that,as usual, I only serve the customers and we hit our daily target.

# data[].attributes.body
DAY 34
-Today my shift is morning shift
- today seems to be no much people.
- since there is not much people out there, so we decide to check all the t shirts sizes in the store which has been display at the shop.
- we need to Confirm the sizes of the tshirts in and out side of the store.
all this have to be recorded in our stock card file.

# data[].attributes.body
DAY 33
- Today I’m doing full shift again
- Today miss Tan teach me hoe to do the closing
- we have to do the debit and credit card settlement
- Then have to see winpos and then fill up all the blanks on the system like net sales, credit card sales and cash sale.
- however I just see the way Miss Tan  do closing and capture some tutorial video

# data[].attributes.body
DAY 32
OFF DAY

# data[].attributes.body
DAY 31
- Today I’m doing noon shift, which means my work starts at 1pm
- today not much work to do other then serving customer
- today has 2 exchange items

# data[].attributes.body
DAY 30
-Today I’m afternoon shift.
-I punch card at one five minute, late about 5 minutes due to bus delay
- nothing much work to due because no much customers today
- As usual, just serve few customers to serve

# data[].attributes.body
DAY 30
- today my shift is morning
- after receiving 12 parcels of stocks of shoes i have to keep the stoick and arrange them inside the store room
-  so I have to have to continue to keep all the receive stock inside the store room.
- after that as always, we have to serve the customers at the outside.

# data[].attributes.body
DAY 29
- Today I’m working on full shift.

-Today we received order from lazada and shoppe

-I start to pack all the orders from the shoppe and also the lazada

# data[].attributes.body
DAY 28
- since its monday there wasnt much customer in the store
- i help my team to adjust and replace all the shoes and other selling products.
- I also did serve some customer to get them their sneakers.
- there were also some regular customers revisit again

# data[].attributes.body
DAY 27
OFF DAY

# data[].attributes.body
DAY 26
- Today im doing full shift
- today there is a stock transfer fro Gurney Plaza to Queensbay Mall.
- we have to get the rceive  receipt print out by the Gurney which they will put it inside the box together with the stock
- we have to tick the receipt, to make sure all the quantity of the stock are according to the receipt given by them.

# data[].attributes.body
DAY 25
- Today I’m full shift
- Have to be working from 10.30 am till 10 in night
- today we have a lot of online sales
- have to pack parcel from Lazard’s and shoppe

# data[].attributes.body
DAY 24
OFF DAY

# data[].attributes.body
DAY 23
- Today receive 2 parcel order from truestar website
- Its our official website where customers can order shoes at there
- after packing the shoes’ I have to contact city link Bayan Lepas for pick up before 12pm
- have to let them know our shop account number as well as the parcels quantity and the size of the parcel.

# data[].attributes.body
DAY 22
- Today im doing full shift
- today there is a stock transfer from Gurney Plaza to Queensbay Mall.
- we have to get the  receipt print out by the Gurney which they will put it inside the box together with the stock
- we have to tick the receipt, to make sure all the quantity of the stock are according to the receipt given by them.
- After that I have to key in into the system about the SKU, COLOUR, SIZE, and QUANTITY of the received stock

# data[].attributes.body
21st DAY
DAY 21
- Today I’m working on full shift.

-Today we received order from lazada and shoppe

-I start to pack all the orders from the shoppe and also the lazada

# data[].attributes.body
1ST APRIL 2021
DAY 20
- today I’m doing morning shift
- as usual, I get to do the payments for daily sales and serve the customers
- I learn to do stock card today
- we have to fill up whatever we sold the day before on the stock card book

# data[].attributes.body
DAY 19
OFF DAY

# data[].attributes.body
DAY 18
Today I’m doing morning shift
Today I learned how to do opening in computer
We use windows system
Need to count opening money cash
And fill up later do windows opening

# data[].attributes.body
DAY 17

Today I’m doing full shift
Nothing much today,got exchange items
Customer bought shoes in 27/12/2021, but receive different size of pairs
So we have to refund him back the money

# data[].attributes.body
DAY 16
- Today I’m doing noon shift, which means my work starts at 1pm
- today not much wrk to do other then serving customer
- today I learned to do exchange items
- I learned how to do the exchange item

# data[].attributes.body
DAY 15
-Today I’m doing morning shift

-Today not much work to do other than serving the customers

-How ever, I get to learn how to do the payments using cash, credit card, debit cards and touch and go.

# data[].attributes.body
DAY 14
OFF DAY

# data[].attributes.body
DAY 13
- Today i will be doing noon shift also
- today my supervisor, Miss Tan, teach me how to key in the stock we receive  from Gurney that day, in the computer system
- there were alot of steps to do to key in all the stock as the system they use were the old version ones..
- even thought, i havent fully catcth up all the steps yet, i get to memorise some of them.

# data[].attributes.body
DAY 12
- Today I’m working on full shift.

-Today we received order from lazada and shoppe

-I learned how to use the shoppe and also lazada.

-I start to pack all the orders from the shoppe and also the lazada

# data[].attributes.body
DAY 11
- today my shift is morning shift
- today seems to be no much people.
- since there is not much people out there, so we decide to check all the t shirts sizes in the store which has been display at the shop.
- we need to conform the sizes of the tshirts in and out side of the store.
all this have to be recorded in our stock card file.

# data[].attributes.body
DAY 10
- today my shift is full
- after receiving stock yesterday, i dont have time on the day to keep the stoick and arrange them inside the store room
- thats why we have to continue to keep all the receive stock inside the store room.
- it took about more than 3 hours.
- after that as always, we have to serve the customers at the outside.

# data[].attributes.body
DAY 8
- Today im doing full shift
- today there is a stock transfer fro Gurney Plaza to Queensbay Mall.
- we have to get the rceive  receipt print out by the Gurney which they will put it inside the box together with the stock
- we have to tick the receipt, to make sure all the quantity of the stock are according to the receipt given by them.

# data[].attributes.body
DAY 7
- Today my shift is noon shift.
- today i get to learn about jack purcell shoe.
more in detail about the variety of the Jack Pursell shoe.
- like always, serving customer was the first or main things to be done throught today.

# data[].attributes.body
DAY 6
OFF DAY

# data[].attributes.body
DAY 5
- my fifth day was a  morning shift.
- since its monday there wasnt much customer in the store
- i help my team to adjust and replace all the shoes and other selling products.
- after the adjustment, i did serve some customer to get them their sneakers.

# data[].attributes.body
DAY 4
-My fourth day on sunday was a noon shift
- through out the day, i get to learn about the chuck taylor and chuck 70 and their pros and cons
- the differences and similarities between them

# data[].attributes.body
DAY 3
- my third day was a fuul shift
- on my third day, which was a saturday, was quite a very busy day.
- through out the busy day, i didnt learn much as we dont have much time, other than serving the customers.

# data[].attributes.body
DAY 2
- My second day was my noon shift
- I was given some information on the Converse brand by my supervisor.
- Get introduced to different types of shoes available in the store
- Get to know more in detail about the shoe sizes for male and female.

# data[].attributes.body
DAY 1

- My internship in Converse were divided in 3 shifts, morning shift, afternoon shift and full shift.
- Morning shift is from 10.30 am till 7.30 am ( 8 hours )
- Noon shift is from 1pm till 10pm ( 8 hours )
- Full shift is from 10.30 am till 10pm ( 10 hours )
- On my first day, the supervisor let me know the wages per hour and more in detail about my basic salary, off day and over time wages.