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I'm Barbara Smilović, teacher of Computer Science and Math. My students are 15-19 years old and they are specialized for web design.
I teach subjects such as Programming for Web, Databases, Internet Technology and CMS.
I don't manage network in our school but I teach about networks so I want to learn more.

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I work in vocational school Prirodoslovna i grafička škola Rijeka. We have 6 computer lab, each with 14 computer. In every classroom we have teacher's computer. The building is covered by an ethernet network.
My school: www.pgsri.hr
My city: www.visitrijeka.eu

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https://backpack.openbadges.org/share/271ea7a06a4a7e855df0786fde93ea81/

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http://www.europeanschoolnetacademy.eu/web/administering-school-ict-infrastructure-developing-your-knowledge-and-skills-2nd-edition-

Video: https://www.symbaloo.com/mix/schoolictinfrastructure

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Who are you? Where are you from? What kind of environment are you dealing with?

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Who are you? Where are you from? What kind of environment are you dealing with?

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I'm teacher in vocational school and I don't manage network in our school but I teach, among other things, about networks. We have large ethernet network in school with more then 150 various computers: new, old, PC, MAC, servers, thin clients, Windows, Linux,...

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Dual role: Are you teaching and managing the school IT infrastructure at the same time? What percentage of your time goes to each role? What are the challenges in mixing the two roles? Share your answers to these questions as well as any other reflections linked to the video here.

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Dual role: Are you teaching and managing the school IT infrastructure at the same time? What percentage of your time goes to each role? What are the challenges in mixing the two roles? Share your answers to these questions as well as any other reflections linked to the video here.

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Now I'm only a teacher, but in my former school I was a teacher and I maintained the network and other IT equipment. The school was small, with 20-25 computers and maintenance was not a time problem. Since I was the only "computer guy" in the school the main problem was that I've had to find network solutions all by myself. Basically, in the end I did everything like Eleni from the video, even my classroom was similar to her. :)

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Your network setup: How does your school network connect to the Internet? What connectivity speed? How do you protect the school network from outside access? What is the main challenge you face in dealing with network connectivity? Share your answers to these questions as well as any other reflections linked to the video here.

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Your network setup: How does your school network connect to the Internet? What connectivity speed? How do you protect the school network from outside access? What is the main challenge you face in dealing with network connectivity? Share your answers to these questions as well as any other reflections linked to the video here.

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We are connected to the Internet via 100 Mbps CARNet's optical fibre link. CARNet (Croatian Academic and Research Network) also maintains firewall for all schools and filters content. The network speed is satisfactory, but we haven't enough IP address.
At the beginning, the school network had only a few computers and an analog modem connection to the Internet. It was slowly upgraded, but without any strategy. I wish we could build it from the beginning. A better topology of the network would make better use of network resources, communication and security.

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Collaboration with external partners: Do you, like Hermann, work with industry partners who help and support the development of your infrastructure? For what kinds of services? With which partner are you working? And how do you make such a partnership a success? If you don't work with partners, what are the reasons? Share your answers to these questions as well as any other reflections linked to the video here.

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Collaboration with external partners: Do you, like Hermann, work with industry partners who help and support the development of your infrastructure? For what kinds of services? With which partner are you working? And how do you make such a partnership a success? If you don't work with partners, what are the reasons? Share your answers to these questions as well as any other reflections linked to the video here.

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The only external partner who provides limited services to schools is government agency CARNet, but they do not take care about school's network infrastructure. We would cooperate with an external partner if we have had money and an IT strategy. A network as those in Hermann's school in Croatia have only some universities.
Hermann's video: https://youtu.be/ItVJU4rUuFE

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Hermann's video: https://youtu.be/ItVJU4rUuFE

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Hermann's video: https://youtu.be/ItVJU4rUuFE

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Hermann's video: https://youtu.be/ItVJU4rUuFE

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Hermann's video: https://youtu.be/ItVJU4rUuFE

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ICT strategy: How is the ICT strategy established in your school environment? Who is in charge of defining the overall vision and the plan? How do you evaluate the progress made? Please leave a comment and share your thoughts on Panagiota's video. Note that Activity 1 explores the issues she raises in more detail.

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ICT strategy: How is the ICT strategy established in your school environment? Who is in charge of defining the overall vision and the plan? How do you evaluate the progress made? Please leave a comment and share your thoughts on Panagiota's video. Note that Activity 1 explores the issues she raises in more detail.

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My school haven't a formal ICT strategy. All plans are short-term and depend on available funds.

U videu ima previše teoretiziranja i teško ju je pratiti.

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Module 1: Optimising your school network

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Module 1: Optimising your school network

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Setting up a wireless network: Do you use wifi? To whom is it accessible? For what usages? How do you size your wifi network (# access points, etc.)? Do you have any product or solution recommendations?

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Setting up a wireless network: Do you use wifi? To whom is it accessible? For what usages? How do you size your wifi network (# access points, etc.)? Do you have any product or solution recommendations?

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We have a Wi-Fi network with one AP only for teachers and it is only available in the staff room. It is intended for teachers to work during a schedule break.
https://youtu.be/Sngj3gohyKo

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Bring Your Own Device: Do you run a BYOD project at your school? What kind of challenges do you encounter? Give some examples of BYOD learning activities in your school. What rules are in place? What problems have you encountered with BYOD?

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Bring Your Own Device: Do you run a BYOD project at your school? What kind of challenges do you encounter? Give some examples of BYOD learning activities in your school. What rules are in place? What problems have you encountered with BYOD?

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We do not officially have a BYOD project at school, but some teachers occasionally use cell phones for teaching purposes, primarily for teaching a foreign language. Since we do not have wifi for students, they connect to the internet via their provider's mobile network. Students should not use their mobile phones without the explicit permission of the teacher.
https://youtu.be/cmazpPkhI6I

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Module 2: Wireless Networking and Bring Your Own Device

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Module 2: Wireless Networking and Bring Your Own Device

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Which Cloud services in school?: Please report the main Cloud services you're using and the most important reason for adopting them. In case you're not using the Cloud, give us the main reason why. If you have services to recommend to others, please share.

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Which Cloud services in school?: Please report the main Cloud services you're using and the most important reason for adopting them. In case you're not using the Cloud, give us the main reason why. If you have services to recommend to others, please share.

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My school does not officially use any cloud solution, but many colleagues use Dropbox and Google's services to share teaching materials, homework and collaboration.
I personally use Moodle for exams and Office365 - OneDrive to share teaching materials and OneNote Class for access to student work.
I don't like MS online applications, but in Croatia all students with their student identity have access to the Office365 environment and thus reduce the number of user accounts that students must have during their schooling. CARNet also maintains a Moodle service (called Loomen), which students also access to their student account.

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How do you implement Cloud services in your school?: What are the main challenges (technical or not) you encounter when integrating external services (Cloud) in your school infrastructure? How do you overcome them?

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How do you implement Cloud services in your school?: What are the main challenges (technical or not) you encounter when integrating external services (Cloud) in your school infrastructure? How do you overcome them?

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My school doesn't officially use any cloud solution.

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How Cloud Computing can benefit education: In your case, who is involved in the discussions and decisions around Cloud services? Are technical people included? People from the pedagogical side? Who makes the final decision to go for Cloud services or not, and to choose one service over another? Do you feel all relevant aspects are taken into account?

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How Cloud Computing can benefit education: In your case, who is involved in the discussions and decisions around Cloud services? Are technical people included? People from the pedagogical side? Who makes the final decision to go for Cloud services or not, and to choose one service over another? Do you feel all relevant aspects are taken into account?

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Each teacher is autonomous to choose the tools and services that best suit him. Neither the school nor the Ministry prescribes such a thing. The Ministry trains teachers how to use some tools, but teachers eventually choose their tools. I believe that the use of online tools and communication between teachers and students works well, as opposed to communication between teachers at all levels.
The Ministry, state agencies, school administrations and teachers have no common rules or raddomandation in online communication and resource sharing. Most teachers do not even know that they have an official e-mail address. Most employees in the Ministry and state agencies are hardly used e-mail and PP. Shared work on documents is reduced to the forwarding of Word documents with comments. With such an IT ignorance, we are happy that none of those instruct us what to do and how to do it.

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Securing your school infrastructure: What are your experiences with malware, viruses, spam? How did you deal with them?

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Securing your school infrastructure: What are your experiences with malware, viruses, spam? How did you deal with them?

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On school computers we have basic protection: antivirus software and students do not have permission to install programs. At the network level, the protection provided by the CARNet network through which we connect to the Internet and we have no problems with malicious software. Occasionally, viruses that are transmitted through infected USB sticks occur, but mostly for file transfer we use online services.

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Should the school pay the ransom? What should the school do now? What should you do to prevent this happening in your school? What would you say to the media?

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Should the school pay the ransom? What should the school do now? What should you do to prevent this happening in your school? What would you say to the media?

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School shouldn't pay ransom. The Ministry, CARNet and CIS should be notified. (www.cis.hr)
Fortunately, the sensitive data and information necessary for the school's business are located at Ministry's servers. Local data that does not have a backup will have to be written again. The school will analyse and enhance computer protection measures: anti virus, firewall and data backup.
It is imperative for all employees to attend an extensive data security course. If it is not so far, this event is an ideal opportunity to introduce strictly defined rules for using computers and networks safely.
I would say the media the truth, but I do not know what my principal would say.

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Using mobile phones in schools and AUP: How do you encourage safe digital practices by not only students but also teachers?

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Using mobile phones in schools and AUP: How do you encourage safe digital practices by not only students but also teachers?

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Poorly. Teaching subjects have security modules, but teachers are left alone. No one is in charge of systematic teacher training. Using a cell phone at school is officially forbidden and there is no AUP, but many teachers use it as a teaching aid.

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The eSafety Label / Safer Internet Day: Post your comments on the eSafety Label. What are your experiences? How is it useful? What did you do to earn the silver and gold labels?

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The eSafety Label / Safer Internet Day: Post your comments on the eSafety Label. What are your experiences? How is it useful? What did you do to earn the silver and gold labels?

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We do not have an eSafety Label. I think this is a good help and guide for starting the ICT strategy in the school environment.

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Being an ICT administrator: Comment on the survey findings, for example: How is your time divided between tasks? Is a qualification needed to be an ICT administrator, in your opinion? What type of training do you enjoy most?

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Being an ICT administrator: Comment on the survey findings, for example: How is your time divided between tasks? Is a qualification needed to be an ICT administrator, in your opinion? What type of training do you enjoy most?

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I'm not a school administrator of ICT. I take care of just one computer - Linux server for 15 thin clients, and I spend the most time learning. I did not have any education. I would like to attend more complex workshops at least 1-2 a year. In addition to ICT, the administrator should also know how the school works.

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The role of an ICT administrator: Please comment on the two videos. What surprised you? What did you learn? What ideas can you apply in your school?

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The role of an ICT administrator: Please comment on the two videos. What surprised you? What did you learn? What ideas can you apply in your school?

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When I grow up, I want to be Peter. :)
They both nicely described their job. It is comforting that obviously everyone, regardless of the country, faces the same problems. Solutions are different because not all schools have enough money for the ideal ICT infrastructure and administrators.

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The challenges of an ICT administrator: Please comment on the two videos and suggest some solutions to the challenges faced by Gergana and Tiziana.

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The challenges of an ICT administrator: Please comment on the two videos and suggest some solutions to the challenges faced by Gergana and Tiziana.

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Been there, done that. Most of the problem of the Italian school would be solved by an ICT administrator who works at least a few hours a week on maintaining the equipment. The problem of outdated equipment can be solved by the acquisition of new ones. But the new equipment does not have to be completely new, it can be used computers - donation of big businesses like banks etc.

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Your own professional development: Do you have the necessary skills? What skills would you like to develop? What training has worked for you? Are there any courses you can recommend? Have you tried the Cisco Networking Academy training?

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Your own professional development: Do you have the necessary skills? What skills would you like to develop? What training has worked for you? Are there any courses you can recommend? Have you tried the Cisco Networking Academy training?

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I don't have all the knowledge and skills I need. For years, I wanted to attend Cisco Networking Academy, but because price and other obligation I have never do that. Now I'm looking forward to learning something from Cisco, finally.

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"Please write / draw / make a poster. You will do it faster, you have a computer." A sentence I've heard countless times. I have solved the problem of doing someone else's job by telling my colleagues that I have a lot of work right now and that they write to me what they want me to do. From that point on, the number of requests has halved.
Another problem was explaining to colleagues that I don't know how to fix everything that works on electric power (fax, photocopy, TV, CD player, ...)

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Expectations: Are you expected to fix everything and help everyone? Where does your role end and others' begin? Describe an ideal situation: what should a) students b) teachers c) senior management be expected to do (e.g. replace toner, reset wifi, manage folders, learn about new applications)?

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Expectations: Are you expected to fix everything and help everyone? Where does your role end and others' begin? Describe an ideal situation: what should a) students b) teachers c) senior management be expected to do (e.g. replace toner, reset wifi, manage folders, learn about new applications)?

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I expect from students to use well the software in the classroom, know the basics of the operating system and take care about their data.
I expect from teacher to solve the basic problems with the projector, printer and software they use and take care of their data.
The ICT administrator should take care of hardware repairs and software installation. The administrator must teach the users, so the use of computer equipment would be more enjoyable and safer for everyone.

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Module 5: The effective ICT administrator

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Module 5: The effective ICT administrator

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New trends and emerging technologies in education: Please comment on trends and emerging technology. Which do you think will most change teaching and learning?

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New trends and emerging technologies in education: Please comment on trends and emerging technology. Which do you think will most change teaching and learning?

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Cloud computing, makerspaces, learning analytics, artificial intelligence

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New tools, apps and services: Now it is your turn to share new tools and services that you are using! What do you think about our collection?

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New tools, apps and services: Now it is your turn to share new tools and services that you are using! What do you think about our collection?

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I use Office365's tools, Google's tools, Loomen, Socrative, Youtube, Word Search Labs, Code.org, CodeMonkey, Academy of Code, SQLZOO, ...

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Access to education for all: What challenges would you as an ICT administrator face in implementing Universal Design for Learning in your school? How would other teachers and the head teacher react? Can ICT make UDL easier?

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Access to education for all: What challenges would you as an ICT administrator face in implementing Universal Design for Learning in your school? How would other teachers and the head teacher react? Can ICT make UDL easier?

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Every teacher is creating their own educationals materials, so the ICT administrator has nothing to do with it (except friendly advice). If needed, it is not difficult to install on several computers some software that will help disadvantaged students, for now we did not have such a need. ICT and digital materials can certainly help with accessibility.

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Supporting students with Special Educational Needs:Please react to the video by Rui and the SENnet collection. What are your experiences in ICT support for students with special needs or disabilities?

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Supporting students with Special Educational Needs:Please react to the video by Rui and the SENnet collection. What are your experiences in ICT support for students with special needs or disabilities?

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All of the videos are incredible, so simple but effective solutions for assistive technology. I have experience only with dyslexic students, but they are simply set up the best settings for themself on an every PC in computer lab.

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Reading/activities for the completion of your Development Plan: Post your suggestions for writing an ICT development plan. Any useful resources and advice to share, maybe in languages other than English?

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Reading/activities for the completion of your Development Plan: Post your suggestions for writing an ICT development plan. Any useful resources and advice to share, maybe in languages other than English?

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Most of the topics I wrote about in my plan stimulate me to think about what bother me most and how to solve it. That's why I'm glad I wrote a plan.
I've put in my plan my wishes, which do not necessarily coincide with the wishes, possibilities and priorities of the school. Some things I've written are not realistic because I really do not know how 50+ colleagues think.

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Administering School ICT infrastructure: developing your knowledge and skills (2nd edition) 

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Administering School ICT infrastructure: developing your knowledge and skills (2nd edition) 

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Gotovo!