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Here are some helpful ways that staff can manage anxiety.

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If you're noticing anxiety in yourself or those around you these days, you're not alone. With mention of COVID-19 (commonly known as coronavirus) filling radio and television news, social media feeds, and our email inboxes, it's no wonder we're all anxious. Between the uncertainty, the real health risks, and the hype, fear and anxiety are feelings that are both valid and common. We wanted to provide you with a few ideas for managing those feelings.

Start with yourself. Before you help others with their feelings, make sure you are okay-that you are calm enough to validate, reassure, and support others. Practice your calming strategies. Practice self-care. Talk to others. Breathe.

Be aware of your own emotions and accept how you feel. With widespread illness, real uncertainty exists. We may be worried about our own health and safety, the well-being of our family members, or even childcare or workplace issues. Remind yourself that a certain level of anxiety is grounded and normal. Seek professional help if you feel your anxiety or fear is getting in the way.

Focus on the facts. Consult reliable and up-to-date sources of information such as the Center for Disease Control website: https://www.cdc.gov/coronavirus/2019-ncov/summary.html and your local news source for updates on closings, procedures, and guidelines.

Control the amount of information you take in. In times like these, we may feel like we have no control. One thing we can control is how much information we seek out and how often we tune in. Take breaks as needed from the news, social media, and conversations that make you feel anxious.

Don't be afraid to say no. If someone asks you to attend a social event or goes to hug you or shake your hand and you are not interested, this is not a time to push yourself past your comfort zone. Give yourself permission to say no, as your physical and mental health is the most important thing. At a loss for words? Try something like, "With all the germs going around, I'll take a raincheck."

Respect others' decisions but know what's right for you. We all handle the news differently. You may know someone stocking up on masks and paper goods; others may be continuing to host parties. Let them go about their business, and think about what you need to do for you and your own physical and emotional well-being.

Be your best self when dealing with stigma and fears. If you hear rumors or notice suspicion around certain groups of people being sick, question ungrounded assumptions and do your best to protect those who are stigmatized or judged. Have compassion for those who are ill and those whose lives have been disrupted by the virus or society's response to it, including having compassion for yourself.

Support others who are dealing with anxiety and uncertainty. When helping others with their anxiety, particularly your colleagues, students, or children, we suggest you:

Manage your own anxiety first.

Don't be afraid to discuss the situation-open communication sometimes is the best way to allay unpleasant emotions.

Don't assume you know how others, and particularly children, are feeling or why they're feeling that way. Ask.

Consider the age and developmental level of those with whom you speak. Take your cues from them on what to discuss.

Reassure children with facts. Remind them that adults, in particular capable scientists and health care workers, are working together to keep everyone safe. Discuss what you are doing and what they can do to stay safe and germ-free.

Dealing with the uncertainty of the current situation is difficult for everyone, and we want to support in any way we can. Please feel free to share the above with your school community, and do not hesitate to reach out to us if you have questions, suggestions, or seek additional guidance in this area. Below are links to other resources you may find helpful as you navigate this challenging time.

Sincerely,

The Yale Center for Emotional Intelligence Team

Webinar Recording

Managing Anxiety around COVID-19
We have created a document of strategies attendees of the webinar listed above use to manage anxiety during this time. To access the document, click here.

Additional Resources

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If you're noticing anxiety in yourself or those around you these days, you're not alone. With mention of COVID-19 (commonly known as coronavirus) filling radio and television news, social media feeds, and our email inboxes, it's no wonder we're all anxious.

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The status of school opening and new regulations have been a growing concern for parents. Parents can stay up to date by visiting this website.

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Health officials are currently taking steps to prevent the introduction and spread of COVID-19 ("Coronavirus") into communities across the United States. Schools can play an important role in this effort.

Through collaboration and coordination with State and local health departments, State and local educational agencies, other education officials, and elected officials, schools can disseminate critical information about the disease and its potential transmission to students, families, staff, and community. Schools can prepare to take additional steps to prevent the spread of COVID-19, should State and local health officials identify such a need.

The Centers for Disease Control and Prevention (CDC) offers the most up-to-date information on COVID-19 along with their Guidance for School Settings.

Additional Resources for Elementary and Secondary Schools:

Fact Sheet: Addressing the Risk of COVID-19 in Schools While Protecting the Civil Rights of Students [PDF, 385KB] (March 16, 2020)

OCR Short Webinar on Online Education and Website Accessibility Webinar (Length: 00:07:08) (March 16, 2020)

Protecting Student Privacy: FERPA and the Coronavirus (March 12, 2020)

CDC guidance on Considerations for School Closures (March 13, 2020)

Questions and Answers on Providing Services to Children with Disabilities During the COVID-19 Outbreak (March 12, 2020)

Fact Sheet: Impact of COVID-19 on Assessments and Accountability under the Elementary and Secondary Education Act (March 12, 2020)

CDC Interim Guidance for Administrators of US K-12 Schools and Childcare Programs: Plan, Prepare, and Respond to Coronavirus Disease 2019 (COVID-19) (updated March 12, 2020)
Other Languages:Español | 中文

The Readiness Emergency Management for Schools (REMS) Technical Assistance (TA) Center website, https://rems.ed.gov/Resources_Hazards_Threats_Biological_Hazards.aspx, has useful information, resources, trainings, and tools for addressing infectious diseases, related topics, and protecting the school community.

The USDA released new information on flexibilities that will allow students to access meal service during school closures.

The Office for Civil Rights issued a Letter to Education Leaders on Preventing and Addressing potential discrimination associated with COVID-19.

Environmental Cleaning and Disinfection Recommendations: Interim Recommendations for US Community Facilities with Suspected/Confirmed Coronavirus Disease

Additional Resources for Higher Education Institutions:

Schools should continue promoting everyday disease prevention strategies:

If you are sick, stay home from school.

Avoid close contact with those who are already sick.

Cover your nose and mouth when coughing or sneezing with a tissue or the crook of your arm.

Wash your hands often with soap and water.

Avoid touching eyes, nose, or mouth.

Consult this web page for further guidance from the U.S. Department of Education.

Schools can share relevant CDC fact sheets to help students, families, and staff understand COVID-19 along with steps they can take to protect themselves:

ED will regularly update this page as more information and resources become available. Please send questions on which the Department can be helpful to the following email address: COVID-19@ed.gov.

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COVID-19 ("Coronavirus") Information and Resources for Schools and School Personnel

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Health officials are currently taking steps to prevent the introduction and spread of COVID-19 ("Coronavirus") into communities across the United States. Schools can play an important role in this effort. Through collaboration and coordination with State and local health departments, State and local educational agencies, other education officials, and elected officials, schools can disseminate critical information about the disease and its potential transmission to students, families, staff, and community.

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Learning games that are available through apps can be a great way for children to gain knowledge, while also improving their fine motor skills. These apps are all available for iPhones and Androids.

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Common Sense Media editors help you choose 17 Apps to Help Kids Stay Focused. From little kid to teen, all kids get distracted (adults, too!), so consider using some tech to keep them on track.

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Seven Tips to Manage Mental Health and Well-Being

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Seven Tips to Manage Mental Health and Well-Being

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1. Proactively manage your stress threshold

2. Manage your expectations

3. Know your red flags

4. Routine is your friend

5. Be compassionate with yourself and with others

6. Maintain connections

7. Stay in the present

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I am a clinical psychologist who specializes in academic mental health and well-being. In mid-March I was due to run a resilience and well-being workshop in Sweden for doctoral candidates, but was instead facing day eight of quarantine with two small children in my apartment in Spain. Like many people's, my sense of resilience feels increasingly frayed. When our minds are consumed by the spread of the coronavirus and its impact on our health, loved ones, home countries, economy and students - not to mention our research programme, funding or employment status, and an abrupt transition to e-learning - how do we maintain our own mental health and well-being and that of our community?

Here are some tips that have resonated from discussions I have held with academic leaders and students about responding to COVID-19:

Manage your expectations

This is unlikely to be the writer's retreat that you have long dreamt of. The suggestion that periods of quarantine might bring unprecedented productivity implies we should raise the bar, rather than lower it. Do not underestimate the cognitive and emotional load that this pandemic brings, or the impact it will have on your productivity, at least in the short term. Difficulty concentrating, low motivation and a state of distraction are to be expected. Adaptation will take time. Go easy on yourself. As we settle into this new rhythm of remote work and isolation, we need to be realistic in the goals we set, both for ourselves and others in our charge.

Proactively manage your stress threshold

Try to lay a solid foundation for your mental health and well-being by prioritizing your sleep, and practise good sleep hygiene (for example, avoid blue lights before bed, and maintain a routine around your sleep and wake times). Eat well (be conscious that you might be inclined to lean on alcohol, or other indulgences, to manage stress - this is understandable, but potentially damaging in the long run). Exercise: it will lower your stress levels, help you to better regulate your emotions and improve your sleep.

Know your red flags

One way to manage moments of distress is to identify key thoughts or physical sensations that tend to contribute to your cycle of distress and feelings of being overwhelmed. Our thoughts ("Why can't I concentrate?"), feelings (frustration, worry, sadness), physical sensations (tension, upset stomach, jitters) and actions (such as compulsively checking the latest COVID statistics) each feed into and amplify these negative emotional spirals. Addressing one aspect of this loop by, for example, actively reducing the physical symptoms (I use box breathing: breathe in for four counts, hold for four, breathe out for four and hold for four, then repeat) can de-escalate the cycle and help you regain control.

Routine is your friend

It helps to manage anxiety, and will help you to adapt more quickly to this current reality. Create clear distinctions between work and non-work time, ideally in both your physical workspace and your head space. Find something to do that is not work and is not virus-related that brings you joy. Working in short bursts with clear breaks will help to maintain your clarity of thought.

Be compassionate with yourself and with others

There is much that we cannot control right now, but how we talk to ourselves during these challenging times can either provide a powerful buffer to these difficult circumstances or amplify our distress. Moments of feeling overwhelmed often come with big thoughts, such as "I cannot do this," or "This is too hard." This pandemic will cause a lot of stress for many of us, and we cannot be our best selves all the time. But we can ask for help or reach out when help is asked of us.

Maintain connections

Even the most introverted of us need some sense of connection to others for our mental as well as our physical health. Many working groups have created virtual forums where you can contribute or just sit back and enjoy the chatter. Staff teams have instigated virtual coffee groups, online book clubs and co-working spaces where you can work in the (virtual) presence of others. We are in social isolation, but we need not feel alone. Reach out to those who might be particularly isolated.

Manage uncertainty by staying in the present

Take each day as it comes and focus on the things you can control. Mindfulness and meditation can be great tools.

This will probably be a stressful time for all of us, and will test the mental-health policies and practices of many research institutes, just as it is testing much else in the world. By embracing good mental-health and well-being measures, and by relying on others when necessary, we can protect ourselves and those around us.

This is an article from the Nature Careers Community, a place for Nature readers to share their professional experiences and advice. Guest posts are encouraged.

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Seven tips to manage your mental health and well-being during the COVID-19 outbreak

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Feeling overwhelmed by a lockdown and the need to suddenly adopt e-learning? Keep connected and compassionate, says clinical psychologist Desiree Dickerson. Feeling overwhelmed by a lockdown and the need to suddenly adopt e-learning? Keep connected and compassionate, says clinical psychologist Desiree Dickerson.

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Create a vision board: The CASA volunteer or the caregiver can provide the child with pictures from a magazine that reflect the child’s feelings or future aspirations. Then the CASA volunteer and their child can assemble it together via FaceTime or Skype and plan to share it once in-person visits resume.

Scavenger hunts: Working with the caregiver, create a list of items that the child can find in the home, then provide the child riddles or clues over the phone so that they identify and then find the item.

FaceTime/Skype: Communicate via FaceTime or Skype. Activities could include reading an age-appropriate book to your child, or have them read to you; playing 20 questions; having lunch; playing board games, etc., over FaceTime or Skype.

Pen pals: Send the child stationery and self-addressed stamped envelopes (to the Child Advocates mailing address – 509 Valley Way Building 2, Milpitas, CA, 95035) and have the child write you letters. We are collecting mail weekly and will forward any letters we receive to the CASA volunteer’s home.

Coloring books: Get matching coloring books for you and your child and color the same picture, possibly while online together, to send each other or to compare once in-person visits resume.

Virtual spa day: You and your child give yourselves an at-home face mask, manicure, or pedicure over FaceTime or Skype.

Kindoma Storytime: This iPhone/iPad app allows for users to read stories while video chatting. The free app comes with access to 10 books; after that, users can buy stories individually or through a subscription. The books target children ages 3 to 6. Kindoma.com is also beta testing two new apps, Kindoma Drawtime and Kindoma Talktime.

Interview practice: For older youth, CASA volunteers can research potential job interview questions and help their youth practice interviewing over the phone.

Virtual movies: Watch the same age-appropriate movie on television or computer and then discuss it over the phone, either during or after the movie.

Tutorials: Watch the same YouTube tutorial video, either independently or together via a split screen on FaceTime, and plan to practice your new skill together later.

Museum Tours: Go on a virtual tour of a famous museum and then each decide on a painting to recreate or put your own spin on.

Missed Activities: Ask older children about the experiences, such as field trips and dances, that they are missing due to COVID-19 precautions and brainstorm ways to recreate, either virtually or once restrictions are lifted.

49ers EDU Playbook: Inside the playbook you will learn activities for K-8th grade students. Activities are all aligned with Common Core and NGSS, and bring STEAM subjects to life through the lens of 49ers football and Levi’s® Stadium.

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For many low income families, making sure everyone is fed can be difficult. The African American Community Service Agency distributes food every Friday from 12-3pm. Toiletries are also included! This includes diapers and wipes for infants.

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The African American Community Service Agency (AACSA), founded in 1978, is one of the only African American cultural centers in the Silicon Valley. Our mission-providing quality educational, cultural, social and recreational programs, services and activities in order to perpetuate and strengthen African American identity, culture, values, traditions, knowledge and family life-is at the heart of all programs. AACSA's membership is open to everyone, regardless of race, religion, age or disability. The Agency's diverse activities and services offer a natural gateway to African American life.

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The African American Community Service Agency (AACSA), founded in 1978, is one of the only African American cultural centers in the Silicon Valley. Our mission-providing quality educational, cultural, social and recreational programs, services and activities in order to perpetuate and strengthen African American identity, culture, values, traditions, knowledge and family life-is at the heart of all programs. AACSA's membership is open to everyone, regardless of race, religion, age or disability.

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Here are some simple, at home activities that engage preschool, school-age and teenagers. Most of these activities can be done with little to no supplies.

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While everyone is stuck at home, it is really easy for youth to get wrapped up in their thoughts. It is important for staff to understand that many issues youth face can come from their homes and still need someone to talk to about these things. Working on ways to build a better relationship with the families or with the youth are important during this time.

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May is Mental Health Awareness Month, and we're highlighting the ways afterschool programs support children and young people as they face challenges including trauma, ACEs, substance use, and beyond. Read the full series here.
Out-of-school time programs play a central role in supporting a young person's mental health and should be seen as a core component in the mental health system for young people. Youth development staff are the caring adults that help youth heal from trauma, and we are also their advocates when we notice youth who are in distress.

As the California School-Age Consortium (CalSAC) works to support the mental health and wellness needs of out-of-school time staff and young people, I've heard and seen how many of the practices staff are implementing in programs, including those that support a young person's social-emotional skills, support a young person's mental health. We've also learned that there are three key ways to strengthen staff's knowledge and skills that they need to support mental health and wellness. CalSAC is developing new training curriculum to address this need to strengthen staff's knowledge and skills, which will be available fall 2019.
Understand the role of youth development in mental health
There is a growing focus on mental health, especially as many schools and programs have experienced an increase in suicides. This is an opportunity to link youth development practices to supporting a young person's mental health. Staff need resources to understand the connection between foundational youth development practices they are implementing in their program and how those practices play a role in supporting mental health and wellness. Foundational youth development principles support a young person's social-emotional skills, build self-esteem, and develops a young person's problems solving skills-all of which are protective factors that support a young person's mental health and well-being.

There are limits to the role staff can have in supporting the mental health needs of youth. Recognizing certain symptoms that may require a mental health professional is a needed and important role staff can hold. Staff can also act as a broker of resources, connecting youth and families to partners in the community who specialize in mental health supports.
Normalize mental health
The biggest barrier to supporting staff and young people's mental health is the stigma that surrounds the terms "mental health." The stigma is often based on negative or incorrect beliefs about people who experience challenges with their mental health.

One key component to normalizing and de-stigmatizing mental health is understanding the connection between the trauma a young person experiences in their lives, the impact that trauma has on their mental health, and the behaviors the young person externalizes in our programs. When it comes to understanding, it's important to recognize that it is incredibly common for most people to have experienced some form of trauma in their lives. We can take big steps towards normalizing mental health by understanding the impact of trauma has on a young person and acknowledging how common it is.

The second key to normalizing and de-stigmatizing mental health is to name it and talk about it more openly. Many people in both the mental health field and in youth development think that mental health should be talked about in the same way physical health is talked about-that is, openly, frankly, without judgement, and as a normal part of everyday life.

Lastly, there is a need for staff to engage in their own self-reflection around our own biases and experiences with mental health. The staff who work in our programs often reflect the communities they serve and experience similar trauma and likely have similar biases and they may also experience secondary trauma from working in programs as well. As in other professions, such as nursing, we need to create spaces for staff to engage in practices that support their own mental health and heal from their trauma.
Courageous conversations with families
Family support is often needed for young people to receive the mental health support services they need. Engaging families in these conversations is an experience staff may find to be challenging, even frustrating. The stigma that surrounds mental health extends to our families and it can be difficult for families to hear and accept that their child may need additional support with their mental health. Staff need strategies for engaging in these courageous conversations with families to ensure youth receive the support from their family.

We know this is a complex topic; complex, because there is no one solution. There are multiple components to the work of supporting a young person's mental health and wellness. Out-of-school time staff and programs are foundational to ensuring young people receive the support and services they need to thrive in school, work, and life. It's CalSAC's goal to provide foundational resources to the field statewide to ensure every staff person and every program has the resources they need to support a young person's mental health.

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What resources do staff need to support youth mental health and wellness?

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May is Mental Health Awareness Month, and we're highlighting the ways afterschool programs support children and young people as they face challenges including trauma, ACEs, substance use, and beyond. Read the full series here. Out-of-school time programs play a central role in supporting a young person's mental health and should be seen as a core component in the mental health system for young people.

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Being that many children and parents are home during COVID-19, there’s may be questions, concerns, or just a lot of time on everyone’s hands. This works to help parents manage their time between work and giving attention to their children, while also having a better understanding on juggling everything around at home.

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https://www.npr.org/local/305/2020/03/18/817691597/as-classes-move-online-what-happens-to-students-without-internet-or-computersResearchers have found that many people, low-income families specifically, struggle with finding internet access or access to laptops. Being that during COVID-19 many schools are having students participate in class via online, there are many resources currently being provided to those who are in need.

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You must live in an area where Comcast Internet Service is available. To check if your address is eligible for service click here.

You may qualify if you:

Qualify for programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, SSI, and others.

Live in an area where Comcast Internet service is available

Have not had Comcast Internet in the last 90 days

Households who owe money to Comcast may still qualify if approved by 12/31/20

Signing up is easy and fast from your mobile device, apply now.

No action is required for existing customers. We've automatically increased Internet speeds for the Internet Essentials service from 15/2 Mbps to 25/3 Mbps for all new and existing customers, which will be the speed of the service going forward. In this way, we will ensure that Internet Essentials customers will be able to use their Internet service for all their increased needs as a result of this health crisis.

If you are eligible for Internet Essentials, apply and are approved by December 31, 2020, you will automatically receive the two-month free promotion. After the promotion, regular rates apply. Internet Essentials current rate is $9.95 per month plus tax unless you disconnect your service.

Due to the Coronavirus emergency, households with outstanding debt owed to Comcast may be eligible for Internet Essentials. We are waiving this qualification if you apply and are approved by 12/31/20. After 12/31/20, standard eligibility rules apply. This means any low-income household that is not a current Xfinity customer or that has not subscribed to Xfinity Internet services within the last 90 days, but owes the company for a back due bill that is less than a year old (for Xfinity TV, Xfinity Internet, Xfinity Home, or Internet Essentials), will now be eligible to apply for Internet Essentials.

Signing up is easy and fastest from your mobile device, go to: https://apply.internetessentials.com/

If you selected a self-installation kit, please allow 5-7 days to receive your kit.

Yes, you can disconnect Internet Essentials service at any time. If you are a new customer and are approved by December 31, 2020, you will receive two months free. After which, you can either cancel the service (which you can do at any time) or keep it as a regular paying Internet Essentials customer for $9.95 per month plus tax. Because there is no contract, a customer can disconnect their Internet Essentials service at any time without penalty.

We appreciate you being an Internet Essentials customer. Though we can't offer you two months of free service, we are always looking for new ways to increase the value of your service and ensure that you have the tools you need to use the Internet successfully. It's our priority that you stay connected to the Internet at home during this difficult time.

1. We're automatically raising the speeds for all Internet Essentials customers at no additional cost to you, going from 15/2 to 25/3. This will remain the base speed of your service moving forward.

2. All of our 19 million Xfinity WiFi hotspots across the country will be available to you for free during this time, beyond the 40 hours that you already have. We want to ensure that you can use those hotspots for as long as you need to be connected.

3. We're pausing our data plan so you can use your service as much as you need to during this time. With so many people working and educating from home, we want our customers to be able to access the Internet and stay connected without thinking about data plans. If you have kids, we want you to know that they can study, stream, and learn virtually, as much as they need to while schools are closed.

4. We will not disconnect your internet service or charge late fees if you can't pay your bills during this time period. Contact us and let us know you can't pay your bill, and our teams will offer flexible payment options and can help you find other solutions.

Comcast is doing everything we can to help people stay connected during this extraordinary time. It's vital for all families to stay connected to the Internet - for education, work, and health reasons. That's why we're happy to offer you a number of great valued packages to make sure you have the resources you need to be safe and connected. Please visit https://www.xfinity.com/learn/offers

For a full list of most commonly asked questions please visit Get Help.

Offer ends December 31, 2020. Restrictions apply. Limited to Internet Essentials service from Comcast for new residential customers meeting certain eligibility criteria. Offer limited to two months of complimentary Internet Essentials service (taxes excluded). After promotion, regular rates apply. Internet Essentials current rate is $9.95/mo. (subject to change).Taxes extra. Pricing subject to change. Advertised price applies to a single outlet. Actual speeds may vary and are not guaranteed. For factors affecting speed visit w ww.xfinity.com/networkmanagement .

If a customer is determined to be no longer eligible for the Internet Essentials program, regular rates will apply to the selected Internet service. Subject to Internet Essentials program terms and conditions. May not be combined with other offers. Call 1-855-846-8376 for restrictions and complete details. © 2020 Comcast. All rights reserved.

If you had scheduled an appointment for an Xfinity tech to install Internet Essentials services, please know there have been some changes to our process due to COVID-19.

We are following the advice of our government and public health officials. To limit close contact with others as much as possible, for everyone's safety, we will be dropping off your equipment at your door. This will include everything you need, including the equipment that was ordered and any cords and cables.

The video below will walk you through the installation process.

You may qualify for Internet Essentials if:

You are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others.

You live in an area where Comcast Internet service is available.

You are not an existing Xfinity Internet customer and have not subscribed to Comcast Internet within the last 90 days.

You have no outstanding debt to Comcast that is less than one year old. Households with outstanding debt more than one year old may still be eligible.*

*Due to the Coronavirus emergency, households with outstanding debt owed to Comcast may be eligible for Internet Essentials. We are waiving this qualification if you apply and are approved by 12/31/20. After 12/31/20, standard eligibility rules apply.

Signing up is easy and fast from your mobile device. You may be instantly approved!

We'll review your completed application and let you know through SMS, email or snail mail if you are approved. If we need documents the fastest way to submit is to take a picture with your phone and upload right in the application!

If approved, you could have a home Internet connection in 5-7 business days. Use the step-by-step guide included with your Internet equipment (which includes a modem and WiFi router) to set up your service.

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You must live in an area where Comcast Internet Service is available. To check if your address is eligible for service click here. You may qualify if you: Qualify for programs like the National School Lunch Program, housing assistance, Medicaid, SNAP, SSI, and others.

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Zoom, Google hangout, and other platforms that provide virtual activities can be difficult to maneuver around. With that being said, here is a tutorial on how to use Zoom and create meetings.

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HOW TO USE ZOOM | Video Conferencing Tutorial for Beginners

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Working during this time, can be difficult . The Employment Department are providing workers with benefits if they are sick, pregnant or taking care of their families.

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The sudden and immense impact of the COVID-19 pandemic is unprecedented. EDD program benefits are available to workers and employers whose earnings are impacted.

Unemployment Benefits Data

Find the latest data on claims filed, benefits paid, and our progress on processing claims during the COVID-19 pandemic.

View Data Dashboards

Current Unemployment Statistics

California Unemployment Rate in July 2021

Claims Filed for Week Ending August 21

Benefits Paid for Week Ending August 21

Backlog of Claims Past 21 Days Pending EDD Action for Week Ending August 21

Your Job Source

The EDD posts information on job fairs and workshops in your area each month.

Job Fairs and Workshops

Your Data Source

Learn about California industries, occupations, employment projections, wages, and labor force.

EDD Data Library

Office Locator

Find an America's Job Center of California SM, Disability Insurance, or Tax office near you.
Find an Office

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Employment Development Department | California

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The sudden and immense impact of the COVID-19 pandemic is unprecedented. EDD program benefits are available to workers and employers whose earnings are impacted. Find the latest data on claims filed, benefits paid, and our progress on processing claims during the COVID-19 pandemic.

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Virtual Activities/Visits: while phone calls and FaceTimes are great, we have gathered some other virtual activities/ideas you can do with your child/youth. Click here to see list of activities/ideas.

Educational Consultations: educational consultations have been cancelled for the time being and may not resume and/or be rescheduled until after the district’s spring break. Contracting agencies will be reviewing records remotely and provide any feedback, questions, recommendations etc. that they are able to provide CASA volunteers, so that families feel that their concerns are being addressed in some fashion during this time. The Educational Services Unit is available to answer questions as they arise, so please do not hesitate to reach out, as you will receive a response. Contact Info: EdSU@ssa.sccgov.org.

Pivotal Coaching: Pivotal Coaches will continue their work with scholars remotely using phone, text, and video conferencing. Pivotal Scholarship application deadline has been extended to May 1st. All current Pivotal Scholars are eligible for unlimited, free online tutoring. Pivotal is exploring ways to distribute scholarship payments during school closures. Pivotal is also exploring how they can provide emergency financial assistance to Scholars who are experiencing hardship. Please have Scholars contact their Pivotal Coach to let them know of their needs, whether it is for financial assistance, technology needs to support their education, etc.

Free WiFi/Internet: Comcast/Xfinity now has a phone number you can call to get free internet if you don’t already have it. Your children need internet to do their online assignments from their teachers. Visit www.internetessentials.com or call 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Free Cell Phones for Foster Teens and Non-minor Dependents: Thanks to our partners at iFoster, Child Advocates can help CASA volunteers obtain a FREE cell phone for foster teens and non-minor dependents in need of a cell phone. The phones come with unlimited data and voice. Youth will be able to connect to Zoom, Google Classroom and Video Chat so that they can stay up to date with their school curriculum. CASAs assigned to a teen or non-minor dependent can fill out this form to request a cell phone.

Online Resources for Students and Families During COVID-19: Our partners at National Center for Youth Law are compiling a useful spreadsheet of resources. The spreadsheet includes, but is not limited to, skill building/educational resources, food resources, employment resources, mental health resources and technology/internet access (free WiFi) resources. Click here to see the spreadsheet of resources.

Community Resources for Children and Youth During COVID-19: Law Foundation of Silicon Valley created a useful COVID-19 Resource Guide.  Topics include financial assistance, food, benefits, housing, medical care and mental health, education resources etc. Click here to see list of resources.

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The health and safety of our staff, CASA volunteers, children, partners and community is of the utmost importance to Child Advocates of Silicon Valley. We have been closely monitoring the latest news pertaining to the novel Coronavirus (COVID-19) and are taking measures in line with recommendations from the County of Santa Clara's Public Health Department that promote the health and well being of our staff, volunteers, children and community.

In accordance with the Santa Clara County Public Health Department Order, Child Advocates of Silicon Valley is:

closing its offices and store and instructing staff to work remotely for the duration of the order. CASA Specialists are available to answer any questions or concerns via email during regular business hours. If an issue arises outside of business hours, please use our CASA After Hours Emergency Line: 408-761-3437.

advising CASA volunteers to NOT schedule any in-person visits with their advocate child/youth for the duration of the order. Should there be any extenuating circumstances about your need to visit your advocate child/youth, please contact your CASA Specialist at 408-761-3437.

asking CASA volunteers to maintain constant connection with their advocate child/youth by increasing the number of times you connect virtually (phone calls, texts, Face times, etc.). During this time, our children/youth will have questions and/or fears and will need the caring support of their CASA volunteer.

having every CASA supervisor reach out to their CASA volunteers to conduct a needs assessment of the child/youth they serve. Child Advocates will then use these assessments to connect CASA volunteers with the resources they need to support their child/youth during this challenging time.

In addition, all in-person events, including the Inaugural CASA Summit (canceled), discussion groups and continuing education sessions, have now been canceled, postponed, or moved to an online format. Due to COVID-19 concerns, CASA volunteers should not go to court until further notice but should submit court reports as needed and attend hearings via conference calls when possible. Please coordinate with your supervisor.

We expect to update this guide regularly as new resources and advice become available; however, as always, please contact your CASA supervisor if you have any questions and concerns.

Protocol Updates

Court Hearing and Proceedings: the Santa Clara County Dependency Court is placing most cases on continuance for hearings. If you have an upcoming hearing, your specialist will send you an email with an update on its status. For cases not placed on continuance, judges have asked that we limit all people in the courtroom. Your written court report is more important than ever, please submit the report in lieu of attending the court hearing.

Court Reports: it is important for the well being of our children that CASA volunteers continue to complete and submit their court reports. If you have concerns about your ability to complete your report, please contact your CASA supervisor as soon as possible.

Child Family Teams (CFTs): the Santa Clara County Department of Family and Children Services is currently holding CFTs virtually (mainly by phone). All CASA should continue to receive the CFT notice. At the top in red it says that it's a telephonic conference. If you choose to participate, you should write back to ALL on that email and state your name, connection (CASA for XXXXX), and ask to be called at XXX-XXX-XXXX when the CFT begins. This will ensure your inclusion in the CFT.

Remote Advocacy Resources

Virtual Activities/Visits: while phone calls and FaceTimes are great, we have gathered some other virtual activities/ideas you can do with your child/youth. Click here to see list of activities/ideas.

Educational Consultations: educational consultations have been cancelled for the time being and may not resume and/or be rescheduled until after the district's spring break. Contracting agencies will be reviewing records remotely and provide any feedback, questions, recommendations etc. that they are able to provide CASA volunteers, so that families feel that their concerns are being addressed in some fashion during this time. The Educational Services Unit is available to answer questions as they arise, so please do not hesitate to reach out, as you will receive a response. Contact Info: EdSU@ssa.sccgov.org.

Pivotal Coaching: Pivotal Coaches will continue their work with scholars remotely using phone, text, and video conferencing. Pivotal Scholarship application deadline has been extended to May 1st. All current Pivotal Scholars are eligible for unlimited, free online tutoring. Pivotal is exploring ways to distribute scholarship payments during school closures. Pivotal is also exploring how they can provide emergency financial assistance to Scholars who are experiencing hardship. Please have Scholars contact their Pivotal Coach to let them know of their needs, whether it is for financial assistance, technology needs to support their education, etc.

Free WiFi/Internet: Comcast/Xfinity now has a phone number you can call to get free internet if you don't already have it. Your children need internet to do their online assignments from their teachers. Visit www.internetessentials.com or call 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Free Cell Phones for Foster Teens and Non-minor Dependents: Thanks to our partners at iFoster, Child Advocates can help CASA volunteers obtain a FREE cell phone for foster teens and non-minor dependents in need of a cell phone. The phones come with unlimited data and voice. Youth will be able to connect to Zoom, Google Classroom and Video Chat so that they can stay up to date with their school curriculum. CASAs assigned to a teen or non-minor dependent can fill out this form to request a cell phone.

Online Resources for Students and Families During COVID-19: Our partners at National Center for Youth Law are compiling a useful spreadsheet of resources. The spreadsheet includes, but is not limited to, skill building/educational resources, food resources, employment resources, mental health resources and technology/internet access (free WiFi) resources. Click here to see the spreadsheet of resources.

Community Resources for Children and Youth During COVID-19: Law Foundation of Silicon Valley created a useful COVID-19 Resource Guide. Topics include financial assistance, food, benefits, housing, medical care and mental health, education resources etc. Click here to see list of resources.

COVID-19 Updates and Resources

To learn more about the latest news pertaining to COVID-19, please use the links below:

To learn more about Child Advocates of Silicon Valley's operations, safety measures, and event postponements during this time, please visit our Responding to COVID-19 blog.

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Be a CASA Volunteer: Advocate for a Foster Child

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The health and safety of our staff, CASA volunteers, children, partners and community is of the utmost importance to Child Advocates of Silicon Valley. We have been closely monitoring the latest news pertaining to the novel Coronavirus (COVID-19) and are taking measures in line with recommendations from the County of Santa Clara's Public Health Department that promote the health and well being of our staff, volunteers, children and community.

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Now that many families are spending time together at home, it is important to continue improving our physical health & mental health. They are providing fitness class that everyone can do & including family activities. As well as informing parent where they can food.

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In 2020, 67-year old Tom Butts spent 110 days in the hospital with COVID-19. He was fighting for his life on a ventilator, in a medically-induced coma at Kaiser Permanente San Jose. Tom left the hospital 110 days later weighing only 97 lbs. As a lifelong triathlete, Tom was used to pushing his body to the limits in fitness training, but he knew that if he ever wanted to run, cycle, or swim another mile, he'd need to train like never before and learn to use his lungs again.

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In 2020, 67-year old Tom Butts spent 110 days in the hospital with COVID-19. He was fighting for his life on a ventilator, in a medically-induced coma at Kaiser Permanente San Jose. Tom left the hospital 110 days later weighing only 97 lbs.

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This tool provides ideas for adolescents to help their friends as they deal with this pandemic. Creating a supportive mechanism

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What are Mental Disorders? What is Brain Injury? What is Stigma? We need to know as much about our minds as we do our bodies.site

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This tool offers great resources for online activities and learning for parents/families:

Apps for managing stress: Helping Your Family Destress

Learning activities and tools: Wide Open School

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Common Sense Media: Age-Based Media Reviews for Families

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Common Sense Media is the leading source of entertainment and technology recommendations for families. Parents trust our expert reviews and objective advice.

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It's okay to ask for help during such unpresented times. All other mentors and staff are available to support one another through the following:

Texting

FaceTime

WhatsApp

Zoom or Google Handouts

Set up weekly calls

Send a letter

Send video messages

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Mentors are vital to the well being of their mentees. Connecting in a time of social distancing is crucial. The following resources are helpful for advice and tools on supporting during COVID-19

Watching videos with reminders on "How to Talk to Kids About COVID-19" by Dr. Jamie Howard

Improve Zoom skills? No problem. Zoom's YouTube tutorials can show you how to setup meetings, share your, screen, and even create a fun background

Promote self-care activities with YouTube channels that promote an attitude of gratitude, meditation, and motivation

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How to Talk to Kids About the Coronavirus

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It's important to look after yourself before you can look after others well being. The following are activities and apps that help destress during these uncertain times

Breathe app

Meditation

Gratitude Journal

Exercise

Baking/Cooking

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Breathing Meditation | UCLA Mindful Awareness Research Center

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Finding new ways to connect with youth during these unique, sensitive, and changing times.
Virtual activities are provided such as:

Marco Polo (video messaging app) allows you to send videos to one another without being logged on

The Mirrored Yogi (site with a variety of yoga poses) allows for both mentors and mentees to match each other's poses

Meditation (YouTube channels offer guided meditations & apps)

Gratitude Jar (create a jar full of things you are thankful for) allows for an attitude of gratitude

Research Swap (the idea is to research something you've been wanting to learn about)

Recipe Exchange (share you recipe with another and do it on your own)

Show & Tell (show each other what you're good at via a meeting)

Play online games (connect with another through games)

Share playlists (create a playlist or create a playlist together)

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Find yoga poses for specific parts of your body, from your lower back to your hamstrings and more. Plus, sequences and step-by-step pose instructions to enhance

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Even though there is no way of meeting in-person, there are still many opportunities of building relationships by using our resources and technological devices

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It could be difficult explaining the unfortunate circumstances to children who do not understand.

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National Association of School Psychologists (NASP)

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Families across the country are adapting to the evolving changes in daily life caused by the COVID-19 pandemic. Most schools, places of public gathering, and nonessential businesses are closed, and parents and other caregivers are faced with helping their families adjust to the new normal. This includes trying to keep children occupied, feeling safe, and attempting to keep up with schoolwork as best as possible. None of this is easy, but it helps to stay focused on what is possible in order to reinforce a sense of control and to reassure children that they are okay, and that the situation will get better.

It is very important to remember that children look to adults for guidance on how to react to stressful events. Acknowledging some level of concern, without panicking, is appropriate and can result in taking the necessary actions that reduce the risk of illness. Teaching children positive preventive measures, talking with them about their fears, and giving them a sense of some control over their risk of infection can help reduce anxiety. This is also a tremendous opportunity for adults to model for children problem-solving, flexibility, and compassion as we all work through adjustting daily schedules, balancing work and other activities, getting creative about how we spend time, processing new information from authorities, and connecting and supporting friends and family members in new ways. The following tips can help.

STAY CALM, LISTEN, AND OFFER REASSURANCE

Be a role model. Children will react to and follow your reactions. They learn from your example.

Be aware of how you talk about COVID-19. Your discussion about COVID-19 can increase or decrease your child's fear. If true, remind your child that your family is healthy, and you are going to do everything within your power to keep loved ones safe and well. Carefully listen or have them draw or write out their thoughts and feelings and respond with truth and reassurance.

Explain social distancing. Children probably don't fully understand why parents/guardians aren't allowing them to be with friends. Tell your child that your family is following the guidelines of the Centers for Disease Control and Prevention (CDC), which include social distancing. Social distancing means staying away from others until the risk of contracting COVID-19 is under control. Showing older children the "flatten the curve" charts will help them grasp the significance of social distancing. Explain that while we don't know how long it will take to "flatten the curve" to reduce the number of those infected, we do know that this is a critical time-we must follow the guidelines of health experts to do our part.

Demonstrate deep breathing. Deep breathing is a valuable tool for calming the nervous system. Do breathing exercises with your children.

Focus on the positive. Celebrate having more time to spend as a family. Make it as fun as possible. Do family projects. Organize belongings, create masterpieces. Sing, laugh, and go outside, if possible, to connect with nature and get needed exercise. Allow older children to connect with their friends virtually.

Establish and maintain a daily routine. Keeping a regular schedule provides a sense of control, predictability, calm, and well-being. It also helps children and other family members respect others' need for quiet or uninterrupted time and when they can connect with friends virtually.

Identify projects that might help others. This could include: writing letters to the neighbors or others who might be stuck at home alone or to healthcare workers; sending positive messages over social media; or reading a favorite children's book on a social media platform for younger children to hear.

Offer lots of love and affection.

MONITOR TELEVISION VIEWING AND SOCIAL MEDIA

Parents/guardians should monitor television, internet, and social media viewing-both for themselves and their children. Watching continual updates on COVID-19 may increase fear and anxiety. Developmentally inappropriate information, or information designed for adults, can also cause anxiety or confusion, particularly in young children.

Dispel rumors and inaccurate information. Explain to your child that many stories about COVID-19 on the internet may include rumors and inaccurate information. Older children, in particular, may be accessing a great deal of information online and from friends that contains inaccuracies. Talk to your child about factual disease information.

Provide alternatives. Engage your child in games or other exciting activities instead.

TAKE TIME TO TALK

Let your children's questions guide you. Answer their questions truthfully, but don't offer unnecessary details or facts. Don't avoid giving them the information that experts indicate as crucial to your children's well-being. Often, children and youth do not talk about their concerns because they are confused or don't want to worry loved ones. Younger children absorb scary information in waves. They ask questions, listen, play, and then repeat the cycle. Children always feel empowered if they can control some aspects of their life. A sense of control reduces fear.

BE HONEST AND ACCURATE

Correct misinformation. Children often imagine situations worse than reality; therefore, offering developmentally appropriate facts can reduce fears.

Explain simple safety steps. Tell your child this disease spreads between people who are in close contact with one another, when an infected person coughs or sneezes, or when one touches infected objects or surfaces.

Stay up-to-date on the facts. Go to https://www.cdc.gov/coronavirus/2019-ncov/index.htmlfor additional factual information.

KEEP EXPLANATIONS AGE-APPROPRIATE

Early elementary school children. Provide brief, simple information that balances COVID-19 facts with appropriate reassurances that adults are there to help keep them healthy and to take care of them if they do get sick. Give simple examples of the steps people make every day to stop germs and stay healthy, such as washing hands. Use language such as "adults are working hard to keep you safe."

Upper elementary and early middle school children. This age group often is more vocal in asking questions about whether they indeed are safe and what will happen if COVID-19 spreads in their area. They may need assistance separating reality from rumor and fantasy. Discuss the efforts national, state, and community leaders are doing to prevent germs from spreading.

Upper middle and high school students. Issues can be discussed in more depth. Refer them to appropriate sources of COVID-19 facts. Provide honest, accurate, and factual information about the current status of COVID-19. Engage them in decision-making about family plans, scheduling, and helping with chores at home.

For all children, encourage them to verbalize their thoughts and feelings. Be a good listener!

STAY CONNECTED TO SCHOOL

Locate learning resources. Schools' capacity to conduct virtual learning experiences will vary greatly, but most schools are providing lessons and learning activities for children to do. Take advantage of the many companies and online platforms currently offering free learning opportunities.

Identify additional resources. Know if your school or district is providing additional resources, such meals, or technology, such as a laptop or tablet.

Stay in touch. Find out how the school is communicating with families and students. Be sure to read any communications you receive. Check with you children, particularly older ones, as they may be receiving information directly that would be helpful for you to know.

Connect with school staff. Reach out to your child's teacher and other relevant school staff if you have concerns about their coping and keeping up with assignments or activities.

KNOW THE SYMPTOMS OF COVID-19

According to the CDC, symptoms of fever, cough, and/or shortness of breath appear within 14 days after being exposed to the disease.

For some people, the symptoms are similar to having a cold; for others, they are more severe or even life threatening.

MODEL BASIC HYGIENE AND HEALTHY LIFESTYLE PRACTICES

Practice daily good hygiene. Encourage your child to practice these simple steps to prevent spreading the virus.

Wash your hands multiple times a day for 20 seconds. Singing "Twinkle, Twinkle Little Star" or "Happy Birthday" twice is about 20 seconds.

Compliment your children when they use a Kleenex or sneeze or cough into the bend of their elbow. Teach them the importance of throwing away used tissues immediately after sneezing or coughing.

Sadly, handshakes and hugs need to be limited to immediate family members, at least for now.

Foster a sense of control. Offering guidance on what your child/children can do to prevent infection offers them a greater sense of control, which reduces anxiety.

Build the immune system. Encourage your child to eat a balanced diet, get enough sleep, and exercise regularly; this will help them develop a robust immune system to fight off illness.

BE AWARE OF YOUR CHILDREN'S MENTAL HEALTH

Most children will manage well with the support of parents and other family members, even if showing signs of some anxiety or concerns, such as difficulty sleeping or concentrating. Some children, however, may have risk factors for more intense reactions, including severe anxiety, depression, and suicidal behaviors. Risk factors can include a pre-existing mental health problem, prior traumatic experiences or abuse, family instability, or the loss of a loved one. Parents and caregivers should contact a professional if children exhibit significant changes in behavior or any of the following symptoms for more than 2 weeks.

Preschoolers -thumb sucking, bedwetting, clinging to parents, sleep disturbances, loss of appetite, fear of the dark, regression in behavior, and withdrawal.

Elementary school children -irritability, aggressiveness, clinginess, nightmares, school avoidance, poor concentration, and withdrawal from activities and friends.

Adolescents -sleeping and eating disturbances, agitation, increase in conflicts, physical complaints, delinquent behavior, and poor concentration.

ADDITIONAL RESOURCES
For more information related to schools and physical and mental health, visit www.nasponline.org and © 2020, National Association of School Psychologists, 4340 East Wes t Highway, Suite 402, Bethesda, MD 20814, 301-657-0270 www.nasn.org.
Adapted from, Talking to Children About COVID-19 (Coronavirus): A Parent Resource, National Association of School Psychologists and National Association of School Nurses, NASP, 2020.

Contributor: School Psychologist Kathy Sievering

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Helping Children Cope With Changes Resulting From COVID-19

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Families across the country are adapting to the evolving changes in daily life caused by the COVID-19 pandemic. Most schools, places of public gathering, and nonessential businesses are closed, and parents and other caregivers are faced with helping their families adjust to the new normal.

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Get the food and nutrition you need

Living in our region can be expensive. But you don't have to choose between paying bills or eating healthy food. Second Harvest offers a number of free food resources. Many don't even require ID to apply.
Second Harvest is committed to providing free healthy food to anyone in need. You will be welcomed at our food distribution sites, regardless of your citizenship or immigration status, ethnicity or sexual orientation.

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Second Harvest helps you get the food, and nutrition you need. Living in our region can be expensive. But you don't have to choose between paying bills or eating healthy food. We offer a number of free food resources. Many don't even require ID to apply.

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Although we are going through a difficult time, it is important to remember the great work mentors do. Watching TEDx Talks, giving free and honest ideas to encourage oneself and to value mentoring.

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The power of mentoring: Lori Hunt at TEDxCCS

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They are just a call/text away helping both youth and their family  with issues such as housing, dating violence and living with HIV/AIDS. As well as providing assistance to those who have drug and alcohol addiction.
phone number: (800)853-5200

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Coalition for Children | Youth | Families

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Join Our Mailing List

Want quick, easy access to the resources you need to be a champion? Our weekly email newsletter, Coalition Connection, contains all the latest information on programs, events, resources, tips, and more from the Coalition.

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Coalition for Children, Youth & Families - coalitionforcyf.org

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Want quick, easy access to the resources you need to be a champion? Our weekly email newsletter, Coalition Connection, contains all the latest information on programs, events, resources, tips, and more from the Coalition.

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If a youth is feeling sad or nervous, you can suggest them to try out Onyourmind.net, a teen chat hosted by the local mental health organization, Star Vista. Chat Hours: Monday-Thursday 4:30pm-9:30pm

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We will be open during the COVID 19 pandemic. If you are feeling anxious, stressed, or experiencing other mental health symptoms, please come chat. We are here to support you.

Hours for Chatroom are 4:30 PM - 9:30 PM PST Monday - Thursday

Do you need to talk to someone?

Onyourmind.net is a StarVista program that provides a , find support, and explore resources We safe and anonymous place for teens & youth to talk . Reaching out can feel overwhelming and scary, especially to a stranger. You can talk about anything that's on your mind- including relationships, school, depression, stress, suicide, friends, parents, cutting, identity, and health. don't share your information outside of the chat.

The chat is based in San Mateo County, California, but All are welcome on the chat. We ask that you adhere to our anyone can use our service. You can also submit a question to be answered on our Q&A page or c Chat Room Agreements to keep the chat safe for everyone. heck out R esources for additional information and support.

What your online peer counselor will do

Listen with compassion and without judgment

Provide emotional support

Help brainstorm coping strategies and solutions

Offer resources if wanted

Chat Room Hours

Chat Hours

Monday - Thursday

4:30PM-9:30PM Pacific Standard Time

If the chat is closed, Lifeline Crisis Chat is available 24/7

Some warning signs before suicide include:

Feelings

Hopelessness

Depression

Fear

Loneliness

Worthlessness

Thoughts

No one cares about me

I am all alone

No one understands me

No one would miss me if I were gone

I can't take it anymore

Behaviors

Loss of interest in activities

Writing a will

Giving away possessions

Poor concentration

Initiating fights

Chat Room Closed?

Call The 24/7 Hotline 650-579-0350 or

For Emergencies, Call 911

New From The Blog

Help@Hand is a multi-city and multi-county collaborative project whose vision is to improve the well-being of Californians by integrating promising technologies into behavioral health services. Youth who are interested in the project or in accessing wellness apps supported by this project have a number of ways to get involved!

Self-care can be such an important practice for looking after our physical, mental, and emotional health. Check out this resource round-up of self-care themed websites, apps, and books.

September is Suicide Prevention Month. There are also things you can do to help prevent suicide in your lives and communities. Read on to find out more...

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We will be open during the COVID 19 pandemic. If you are feeling anxious, stressed, or experiencing other mental health symptoms, please come chat. We are here to support you. Hours for Chatroom are 4:30 PM - 9:30 PM PST Monday - Thursday Do you need to talk to someone?

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These are hard times we are experiencing and it's important to keep in touch with our loved ones, professors, and classmates but it can be mentally draining if someone comes into your chat just to troll around. Extra precautions need to be taken at all times. The following guidelines are recommended to avoid "zoom bombing"

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Checking in periodically to see how things are going. This will be instrumental in letting the organization know how they can support and answer any questions or concerns you may have. Some of the ways are through the following:

MentorCore account

Joining the private Facebook group for mentors

Signing up for Remind Texts to keep updated

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College Students Financial Difficulties 

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College Students Financial Difficulties 

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Public colleges in California have agreed that NMDs and former foster youth may continue to stay in dorms, though they may be asked to move to a different room to comply with state and local protocols for social isolation. Any barriers to staying in a UC, CSU, or community college dorm should be elevated to the Provost’s office and the Foster Care Ombudsperson’s Office (877-846-1602; ​fosteryouthhelp@dss.ca.gov​
Student Loans

To provide relief to student loan borrowers during the COVID-19 national emergency, federal student loan borrowers are automatically being placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. This suspension of payments will last until Sept. 30, 2020, but you can still make payments if you choose. See ​here ​for more information.

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BWC Youth Mental Health Services (up to age 21)

The Bill Wilson Center (BWC) provides mental health services to youth up to age 21 living in Santa Clara County who have Medi-Cal. Services include:

Meet one-on-one with a counselor or therapist to receive support and guidance.

Get psychiatric care and medication if needed.

To get started, call (408) 243-0222 and ask for an Intake Counselor.

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Mental Health Services in Santa Clara County (all ages)

To access mental health services in Santa Clara County, call the Mental Health Call Center: 1 (800) 704-0900

Open 24 hours a day, 7 days a week

Entry point for those seeking services from Santa Clara County Behavioral Health.

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Updated list of sites providing meals (breakfast and lunch) to students can be found ​here​. Note the following:

The list is organized by school district.

Meals are to be picked up and eaten elsewhere.

Some sites will provide several days’ worth of meals.

Some sites require ID, some do not.

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You qualify for WIC if you are pregnant, just had a baby or have children under the age of five, and you meet the income limits.

Contact your local WIC office​ by phone or online to apply and see what services they are providing.

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Apply for benefits online​ including cash aid (CalWorks), food stamps (CalFresh), General Assistance (GA), Medi-Cal, and Homeless Assistance. To apply by phone, call (877) 962-3633. However, it is probably easiest at this time to apply online using this link.

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The Web Browser you are using is not supported by MyBenefits CalWIN. Below is a list of supported browsers. Please select Contact Us from the top of the page to contact your County if you have any issues

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The Web Browser you are using is not supported by MyBenefits CalWIN. Below is a list of supported browsers. Please select Contact Us from the top of the page to contact your County if you have any issues

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Online art for children

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Sesame Street | Preschool Games, Videos, & Coloring Pages to Help Kids Grow Smarter, Stronger & Kinder

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a wide range of activities from meditation to story time!

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Sesame Street: I-Sense with Cookie Monster | Monster Meditation #1

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Sesame Street | Preschool Games, Videos, & Coloring Pages to Help Kids Grow Smarter, Stronger & Kinder

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For lesbian, gay, bisexual, transgender, queer, questioning and ally youth and young adults ages 13-25, living in Santa Clara County.

The LGBTQ Youth Space is hosting lots of Video Chat Groups during the shelter in place orders. Check out their ​calendar​.

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Bill Wilson’s Drop-In Center is a safe place where young people and young parent families can begin to form bonds with caring adults and access essential resources for their overall well-being. The primary goal of the program is to get homeless youth into safe and permanent housing.

The Drop-In Center is open for services during the Shelter in Place orders.

Young people ages 13-25 can come for a meal, laundry, shower, personal care items,clothing, counseling, financial assistance, and more.

Phone: (408) 243-0222

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The HUB is a youth-led and youth-organized community center, dedicated to supporting current and former foster youth, ages 15-24.

The HUB is open during the Shelter in Place orders, with limited services including food, snacks, showers and laundry.

Phone: (408) 792-175

www.facebook.com/TheHUBSanJose

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If you are a former foster youth who was in foster care on your 18th birthday you qualify for Medi-Cal up to age 26, regardless of your income
If you are not a former foster youth, you may still qualify for Medi-Cal if your income is below a certain amount.

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The Web Browser you are using is not supported by MyBenefits CalWIN. Below is a list of supported browsers. Please select Contact Us from the top of the page to contact your County if you have any issues

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The Web Browser you are using is not supported by MyBenefits CalWIN. Below is a list of supported browsers. Please select Contact Us from the top of the page to contact your County if you have any issues

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If you are totally or partially unemployed through no fault of your own, and are physically able and available to work, you can ​apply for Unemployment Insurance (UI)​. Here are ​FAQs​ to help you determine if you qualify.

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UI Online is the fastest and most convenient way to file or reopen your claim, certify for benefits, and get up-to-date claim and payment information. UI Online MobileSM is available for smartphone and tablet users.

Log In or Register - Benefit Programs Online.

The Employment Development Department's online benefit services, such as UI Online, are accessed through Benefit Programs Online. Select Benefit Programs Online below to log in or to register for access.
Benefit Programs Online
UI Online Features

File or reopen a claim.

Certify for continued benefits and report work and wages.*

Get your latest claim and payment information.

Update your address and phone number.

Receive important notifications such as reminders to certify for benefits.

View in-person and phone appointments and reschedule a phone interview appointment.

View, print, or request a copy of your Form 1099G tax information from the past five years.

Ask a question.

Note: It may be necessary to send some documents via U.S. mail.

*Customers on Partial or Work Sharing claims are unable to certify for benefits or reopen an existing claim using UI Online at this time.

Instructional Videos on YouTube

Resources and Publications

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UI Online is the fastest and most convenient way to file or reopen your claim, certify for benefits, and get up-to-date claim and payment information. UI Online MobileSM is available for smartphone and tablet users. The Employment Development Department's online benefit services, such as UI Online, are accessed through Benefit Programs Online.

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Call 2-1-1 or Text “coronavirus” to 2112

Operators are trained professionals with experience fielding questions and

providing fact-based answers from the public health department

Available 24 hours a day, 7 days a week

Phone interpretation services in 150 languages

Text messaging services in English and Spanish

Visit the Public Health Department’s​ ​dedicated coronavirus webpage

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Novel Coronavirus (COVID-19) - Emergency Operations Center - County of Santa Clara

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If You Can't Pay Rent

A California law in place until May 31, 2020 prohibits landlords from evicting tenants for nonpayment of rent and prohibits enforcement of evictions by law enforcement or courts. Tenants must declare in writing, no more than seven days after the rent comes due, that the tenant cannot pay all or part of their rent due to COVID-19.

For information on where to get one-time help in paying rent, see ​here​.

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Coloring Books

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meals, clean clothes, transportation (Uber, Bus Pass) If children need transportation services for essential purposes, Uber and Bus Pass resources are helpful to those who lack transportation services.

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Excursion Passes - Light Rail Only

Whether you're going to festivals, movies, parades or other leisure destinations, the 8-Hour Excursion Pass is your ticket to fun on Light Rail!

Excursion Passes are sold only at light rail station ticket vending machines and the EZfare mobile payment app for use during major Levi's Stadium events.

They make getting there, and back, so much easier!

One pass is good for eight hours from the time of purchase

Passes cost the same as two Single Rides

After the fun, just hop onboard - you'll already have your pass

Per VTA Board Approved Fare Policy: No refunds shall be made for purchased passes. Lost or stolen Day Passes or Monthly Passes shall not be replaced.

Convention Pass

For Conventions/Hotels only, the Convention Pass is just the ticket for savings and unlimited rides on VTA Light Rail and bus during any convention, seminar, meeting and other large gatherings.

Passes are 25% off of the regular Day Pass price from groups of 100 or more.​

Passes come in multiple day options (1-Day, 3-Day & 5-Day) for varying schedules.​

Scratch-off design allows cardholder to select days of use.

Orders must be submitted a minimum of 10 business days prior to the date needed.

For more information, please contact Fares@vta.org.

Per VTA Board Approved Fare Policy: Convention Passes are available only to Conventions/Hotels and not valid on Highway 17 Express. No refunds shall be made for purchased passes. Lost or stolen Day Passes or Monthly Passes shall not be replaced.

Summer Youth Pass

Youth 18 and under enjoy unlimited rides on VTA bus and light rail with the Summer Youth Pass from June through August. That's three months of travel for the price of two Youth Monthly passes!
Learn more about Summer Youth Pass.

Class Pass Program

This popular program allows teachers, grades K - 12, within Santa Clara County the opportunity to take their students on field trips traveling by VTA buses and light rail for free.

Each teacher is eligible to receive up to two "class passes" every school year. This allows students, teachers and chaperones to ride VTA buses and light rail to museums, cultural events, libraries, and other popular destinations for free.

The Class Pass Program transports over 50,000 teachers and students during each school year.

Complete our online Free Class Pass Field Trip Application at least three weeks prior to the scheduled trip for consideration and processing.

Once approved, your Class Pass and trip itinerary will be sent to you 2 weeks prior to your scheduled trip.

Paratransit ID Card

Passengers with a valid Paratransit ID Card receive free rides on VTA Local, Express bus service and Light Rail. The pass is not honored on Highway 17 Express, Dumbarton Express, Caltrain and Sports Service.

Annual Pass

You can pre-purchase monthly Adult, Youth, Senior/Disabled Passes for an entire year and have them sent to you each month. It's simple, saves you money and you can start anytime of the year.

The Annual Pass Subscription Program allows you to pre-purchase 12 monthly passes (for 12 consecutive months) for the price of 11 monthly passes.

Annual Pass Application with Terms and Conditions.
​​Per VTA Board Approved Fare Policy: No refunds shall be made for purchased passes. Lost or stolen Day Passes or Monthly Passes shall not be replaced.

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Day Pass AccumulatorThe Day Pass Accumulator feature ensures the Clipper® cash rider will never pay more than the price of a Day Pass. Just load your Clipper card with cash, tag it upon boarding, and once you've paid the equivalent of a Day Pass, any further local rides that day will be free.

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Keeping in touch with one another for mental and/or emotional support is beneficial to both parties. Whether it be through Zoom meetings, Google hangout, Facetime, or text messaging.

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During an infectious disease outbreak like COVID-19, it is not uncommon for people to experience feelings of fear, depression or anxiety. Colleagues and providers are urged to practice self-care and use the support resources below:
Emotional Support Helpline for employees: 984-215-5699, available 7 a.m. - 7 p.m. Resources Available After Hours:
Hope4Healers is available 24/7 for people to reach out for support; they will be contacted quickly by a licensed mental health professional for follow-up.
The Hope4Healers Helpline 919-226-2002 is a new initiative in partnership with the North Carolina Psychological Foundation. It provides mental health and resilience supports for health care professionals, emergency medical specialist, first responders, other staff who work in health care settings and their families throughout the state who are experiencing stress from being on the front lines of the state's COVID-19 response.
UNC Resources
UNC COVID-19 Helplines
Pastoral Care
National Helplines
Webinars and Video Based Mental Health/Self Care Resources
Parenting, Family, and Home Safety Resources
Beacon Program
Articles and Tip Sheets

Please reach out if you need help. We will get through this difficult time by taking care of each other.

More in-depth details for each of the resources listed above, as well as additional helpful information can be found via the links below.

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Mental Health/Emotional Support Resources for Co-workers and Providers Coping with COVID-19

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During an infectious disease outbreak like COVID-19, it is not uncommon for people to experience feelings of fear, depression or anxiety. Colleagues and providers are urged to practice self-care and use the support resources below: Emotional Support Helpline for employees: 984-215-5699, available 7 a.m. - 7 p.m.

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Learning how to be adaptive and provide easy access and support to elearning strategies for staff at home.

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Dealing With A Global Lockdown

The spread of the new virus has created a very different landscape for L&D professionals everywhere. With the workforce of most companies currently working from home, it is a good time to implement some new eLearning strategies. Your L&D plans may have suffered because of this situation, but there are various things you can do in order to improve them and achieve your goals.

What eLearning Strategies To Use When Working From Home

1. Reduce Online Training Costs

When all of your training takes place online, reducing online training costs is very important. That, of course, is not an invitation to cut down the quality of your content. It is all about being smart in your choices and effective in your design. For example, microlearning is a very cost-effective eLearning strategy, regarding both the money invested and time spent, especially when you work from home. You can find more budget-saving advice in 5 Ways To Reduce Online Training Costs.

2. Launch A Mobile Program In Corporate eLearning

This is an excellent opportunity for mobile learning as well. The role that smart devices play throughout the entire lockdown is undeniable. Of course, launching a mobile program right now can be rather challenging, but it can also be a very smart move. In this case, implementation is everything. Understanding both your organization and your market is the key to your success. Be sure to read 8 Steps To Launch A Mobile Program In Corporate eLearning and get tips on how to plan your project.

3. Use Mobile Devices In Blended Learning

Blended learning can be one of the best ways to engage your audience and deliver great results consistently. However, many L&D practitioners either do not use mobile devices at all or they do not use them to their fullest potential. How To Use Mobile Devices In Blended Learning has some very valuable insights into how to deal with both of these issues.

4. Empower Your Employees With Mobile Apps

While we are still on the topic of mobile devices, there is an aspect of it we should mention. Apps can be extremely empowering for your employees. It is the nature of a mobile app to provide ease of access and bring everything literally to one's fingertips. Additionally, apps are much more flexible and on-the-go than other alternatives, even those requiring a mere laptop. Of course, an app has to be designed properly in order to have the above benefits. Mobile Apps For Employee Training: Don't Just Train Your Employees, Empower Them will help you understand what you should expect from an app and how to make the most of it.

5. Add Adaptive Learning To Your Online Training

Adaptive learning is any design that tailors a learning experience to the skills, understanding, and interests of individual learners, rather than blast "one-size-fits-all" training at everyone. This is a must for any online training program that wants to explore the next level of L&D. If you haven't started using adaptive learning yet, or even if you have but you still want to look at the bigger picture, 6 Ways To Add Adaptive Learning To Your Online Training will definitely be of value to you.

6. Use Social Media

Social media in L&D is far from becoming the norm. There is, however, so much untapped potential. This approach has the power to engage the millennials in new and innovative ways. Social Media In Learning And Development: Preparing For The Next Generation Workforce does an excellent job of describing the issue and offering various pointers. There is even advice on how to take some of the most traditional practices and give them a millennial twist.

7. Fix Your Gamification Strategy

Gamification is usually either utterly loved or utterly scorned. It is a subject that harbors many intriguing ideas but has a huge margin of error, mainly during design and implementation. However, these things are fixable if you know what to do. 5 Signs Your Gamification Strategy Isn't Working (And How To Fix It) will help you spot and fix any issues you might have experienced so far.

8. Get Ready To Scale

Scaling up is no small matter. When your entire team works from home, they depend exclusively on your digital learning strategy, so you might need to consider it. Of course, before even attempting that, you will need to have a strategy that works and is free of major issues. Otherwise, these issues will scale up too and drag your entire initiative down. The L&D Disruption Playbook Part 5: How To Scale A Digital Learning Strategy That Works makes an excellent case on how and when to scale.

9. Prepare Your Business Case

Every L&D professional needs to work with people from different backgrounds. Each of these people represents a different challenge, both in terms of goals and communicational style. Usually, people like your organization's stakeholders will have a business-oriented mindset. This is why it is so important to be able to build a business case for your eLearning program, especially now that its importance is magnified. 7 Must-Include Elements In A Business Case For eLearning has everything you need to prepare for that task.

10. Try An LXP

Learning Experience Platforms are a relatively new thing in eLearning. They offer solutions in a way that is hard to replicate and change many well-established practices that one can find in other alternatives. Learning Experience Platforms have a plethora of uses, and one of them is to be used as an onboarding tool. Welcoming a new member to a remote team is not easy, but What's A Learning Experience Platform And How It Enhances Your Employee Onboarding explains the most effective way to do it.

11. Convert Your ILT Content

Instructor-led content is used in more traditional methods of training. However, it is very possible to convert ILT material to suit the needs of your eLearning campaign. This is a very effective move, as you end up repurposing your old content in a fraction of the time and cost. How To Transform Your Training From ILT To eLearning agrees with this and has some very spot-on suggestions.

12. Use More Videos

Videos are very important to online learning and training. Especially during a lockdown, your workforce is more likely to be engaged by this format as it is a very intuitive and guided experience: press play, enjoy the content. Sadly, the simplicity the user experiences is balanced by the complexity of the issues the designer of a video-based eLearning course has to solve. Essential Criteria For Choosing The Right Video-Based Learning Model will help you find the right model for this endeavor so that you can make the most of it.

13. Train Your Sales Team Even When They Work From Home

Your sales team is a very important part of your business model, a part that requires constant training and guidance. An LMS would enable them to continue their training, even on a lockdown. The 6 Must-Have LMS Features For Effective Sales Training will help you choose the right one for you.

14. Create Virtual Learning Experiences

Virtual Instructor-Led Training experiences have been growing a lot in popularity lately. Understanding the demand for them is fairly simple. Designing good VILT experiences, however, is not. No Travel: Now Is The Time To Create Effective Virtual Learning Experiences makes some excellent points on how to do it properly, and you will see value in this even if it is your first time. And if you are an instructor of VILT, make sure to watch the webinar Instructor's Guide To Delivering Virtual Training.

Final Words

Everyone is going through a hard time right now. It is important to try and maintain our clarity and logic and try our absolute best. By using the many options available in the eLearning niche, we can keep the training programs of our organization going or even improving. This means much more than just making sure that a project doesn't fall behind. As L&D professionals, it is our duty to make sure that we convey a message of hope to the people we train. Helping people that work from home learn new skills makes us believe that we have the power to create a better tomorrow, and this message of hope can be the beacon that keeps us going throughout these tough times.

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14 eLearning Strategies For Working From Home - eLearning Industry

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The spread of the new virus has created a very different landscape for L&D professionals everywhere. With the workforce of most companies currently working from home, it is a good time to implement some new eLearning strategies.

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Second Harvest Food Bank

Call the Food Connection hotline at 1-800-984-3663

Text “GETFOOD” to 408-455-5181

​Email them at ​getfood@shfb.org

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Serving Santa Clara and San Mateo Counties - Second Harvest Food Bank

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Your friends on Sesame Street are here to support you during the COVID-19 health crisis, as families everywhere are creating a "for now normal."

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Your friends on Sesame Street are here to support you during the COVID-19 crisis. Our site is filled with rich content you can use with children to spark playful learning, offer them comfort, and help your whole family thrive.