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If I’m calling about bad news, how they will respond.

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Not connecting the way I want

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Conversation expanding to topics not anticipated

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Not receiving support

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How they will respond

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I am most nervous about the parent being nonchalant and not open to problem solving as a team

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Parent denial about the child’s action.

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Being honest and transparent

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Being able to meet the specific need or have the answer to the problem.

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Timing (sometimes don’t “slow down” until later in the evening

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Timing (sometimes don’t “slow down” until later in the evening

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Probably their thoughts about why they are being called.

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Probably their thoughts about why they are being called.

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Being on the phone longer than anticipated and the conversation escalating

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Parents taking frustration due to other teachers or students out on me.
Lack of communication.
Over-communication

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Honestly, I️ get nervous when talking to parents because of a few times where a parent has gotten really frustrated with the situation and taken it out on me.

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In order to keep relationships strong, consistent communication on my side was best. Checking in with school matters or curios about family functions or just sending motivational quotes every so often weekly - this built great relationships.

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Negative feedback and parents blaming me for anything negative.

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Their response to whatever it is I have to contact them about.

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The parents response

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Time or forgetting

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Time set aside to make calls. Feeling supported by administration if there are issues. 

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Time set aside to make calls. Feeling supported by administration if there are issues. 

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Time. Either it’s not in the moment of an incident, or there 1000 other things I️ should be doing.

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Time. Either it’s not in the moment of an incident, or there 1000 other things I️ should be doing.

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Not enough time in the day

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Positive calls home about even the little things their child may do. 

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Positive calls home about even the little things their child may do. 

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Time and previous bad communication with parent.

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If they aren’t responding whether I’m wasting my time or not.

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Not knowing if the parent actually has time to communicate daily and the fear of conversing longer than anticipated.

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Attending/participating in activities outside of school (sporting events, birthday parties, etc.)

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Attending/participating in activities outside of school (sporting events, birthday parties, etc.)

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Making myself avail even when it’s not always convenient 

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Making myself avail even when it’s not always convenient 

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Having time set aside for communication. Strategies for approaching parent communication

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Make positive calls. Start with positives. Express a desire to help the child because you care!

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Make positive calls. Start with positives. Express a desire to help the child because you care!

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If I’m calling about a fight, parents may be upset with me or say that it was okay bc they want them to stand up for themselves. Delivering the consequence then after is awkward

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Time management or a part of the day dedicated to reach out  

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Time management or a part of the day dedicated to reach out  

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I usually like to contact parents with “that a boys” Let them know their student is doing a wonderful job, is a really hard worker…

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Positive texts home or pictures of students during the day. 

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Positive texts home or pictures of students during the day. 

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Discuss the concern and agree on the solution. Inclusion is a an awesome tool!

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Discuss the concern and agree on the solution. Inclusion is a an awesome tool!

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Making sure the good interactions outnumber the “bad” interactions.

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I’m most nervous about contacting parents who never think their child is doing anything wrong because I already know I’ll get no solution to the problem.

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Expressing concern for student (academically or health wise)
Positive calls home (grades, small achievements or accomplishments)

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Confidence!

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Made positive calls and attend sporting events

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Made positive calls and attend sporting events

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Making personal connections, making sure that I’m not only talking to them when it’s negative giving lots of positive calls.

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Have real conversations, have them in the classroom often, go to outside events, support their business/ideas

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I think the parent will be hostile or judgmental of me.

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I think the parent will be hostile or judgmental of me.

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Parent not caring about your hat I have to say- or agree with the services I wish to provide to their child. The parent being passive in their students education 

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Parent not caring about your hat I have to say- or agree with the services I wish to provide to their child. The parent being passive in their students education 

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Don’t think parent has time to listen every day.

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Don’t think parent has time to listen every day.

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Make sure to make positive phone calls, not just calling when their child is in trouble.