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"Cloud computing is the on-demand availability of computer system resources, especially data storage (cloud storage) and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server."
Source: https://en.wikipedia.org/wiki/Cloud_computing

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"A content management system (CMS) is a computer software used to manage the creation and modification of digital content. A CMS is typically used for enterprise content management (ECM) and web content management (WCM). ECM typically supports multiple users in a collaborative environment by integrating document management, digital asset management, and record retention. Alternatively, WCM is the collaborative authoring for websites and may include text and embed graphics, photos, video, audio, maps, and program code that display content and interact with the user. ECM typically includes a WCM function. CMS is a web template to create your own website."
Source:
https://en.wikipedia.org/wiki/Content_management_system

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The Best CMS Intranet: Cutting Through The Confusion

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The Best CMS Intranet: Cutting Through The Confusion

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Choosing the best CMS intranet system can be confusing. Your business has to look at a number of factors before making a decision. This blog post includes all you need to know:

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Choosing the best CMS intranet system can be confusing and overwhelming. Your business has to weigh up several different factors before deciding on the perfect fit for your organization. However, there so many options to choose from. So, how do you know which of the many providers has the best offering? What are the features you should be looking for? Thankfully, this post unpacks all you need to know. From essential features to the pros and cons of the big names, this article takes you through the steps involved in choosing a CMS intranet provider.

What Is A CMS Intranet?

In simple terms, an intranet is your company's internal website. Employees use it to communicate with each other and access the information needed to perform their daily jobs. CMS (short for content management system) is the software used to create, edit, share and manage your digital content.

CMS intranets allow for user-generated content. Unlike old-style corporate intranets where the IT department was needed to make an update, CMS intranets are simple to use. Responsibility for creating and updating content is shared throughout the business. The result? A dynamic, engaging intranet that meets employees' needs.

Are you looking for a CMS intranet that delivers a delightful rather than dull employee experience? Then here are the 12 essential features every CMS intranet must have in place.

12 Must-Have Features For CMS Intranets

Although your company's specific needs will be unique, there are several key features that all good CMS intranets should have. So, let's take a look at what those are.

1. Easy To Use

Staff should naturally be able to access and navigate their way around the system, encouraging them to use it more. And ease of use also helps to keep training costs down.

2. Quick To Get Going

The best CMS intranet shouldn't require technological wizards to install it. Instead, your average business user should be able to get it up and going without too much effort.

3. Simple To Manage

Ongoing easy management is just as important as initial setup. The last thing you need is a CMS intranet that is clunky and difficult to manage. Look out for a solution that offers bulk management tools to add, enable and disable users. And be sure to check how easy it is to set administration rights and page permissions. You shouldn't have to work too hard to maintain your CMS intranet site.

4. Engaging Design And User Interface

The design can make or break your CMS intranet. Research tells us that users prefer beautiful-looking products over ones that are usable but not so attractive. A clean, slick, modern design will drive adoption and makes for an enhanced employee experience. Nowadays, employees use a variety of devices to complete work tasks. Double-check that the CMS intranet is responsive across all devices, including tablets and smartphones.

5. Strong Security

Nothing is as essential as your company's security. So much so, it's not worth compromising in this area. Whether it's private personnel data or commercially sensitive company information, safeguarding your CMS intranet is vital. There are enough solutions in the marketplace that will ensure high levels of security for your system. Make sure your choice of CMS intranet is secure by default.

6. Advanced Navigation And Search Capabilities

Employees need to be able to source company information as quickly as possible. Intuitive site navigation will assist in that task. However, your CMS intranet should also have a smart search where staff can locate data by several fields, including tags and keywords. An effective search function saves valuable time and effort. And it will also increase intranet adoption.

7. Customization

Every company's needs are different and unique. So select a CMS intranet that offers customization. Your intranet should reflect the company brand with your logo, corporate colors, and relevant images. And you should also be able to finetune the CMS intranet's features and functions to suit your requirements.

Some CMS intranet solutions take customization to another level with personalization. This feature allows you to tailor content by role, function, or location. A personalized CMS intranet mimics the kind of experience users have on social media and e-commerce sites. And many employees have come to also expect it in the workplace.

8. Easy Integration With Other Enterprise Platforms

Does the CMS intranet allow for easy integration with other enterprise platforms used by your business, such as Salesforce or Google Workspace? The best CMS intranets allow for seamless access with a single sign-on. That way, staff are not juggling multiple screens, apps, and passwords. To improve productivity, you want a CMS intranet that brings all these tools together under one virtual roof.

9. Scalability

You will want to select a CMS intranet that's capable of growing alongside your business. Make sure you are not limited to a certain number of users or data storage. And double-check that you can easily add modules, pages, and features as your needs evolve.

10. Intranet Analytics

Measuring and tracking how your CMS intranet is performing over time is vital to ongoing success. Does your CMS intranet come with integrated analytics? At a minimum, you need to know how employees interact with content, which content is the most popular, and how content is accessed and shared.

11. Social Engagement

The best CMS intranets include social engagement features as standard. Features like instant messaging, liking, sharing, and commenting on content, plus team and activity walls support employee engagement. And they also make a difference in the context of remote working and hybrid working models.

12. Ongoing Support

Managing updates and troubleshooting doesn't need to be a headache. Be sure to select a provider who not only sets up your software but maintains and updates it regularly. An added bonus is a provider who offers troubleshooting support on an ongoing basis.

Benefits Of A CMS Intranet: Deciding What Is Important

Now that we've locked down the must-have features in a CMS intranet, it's time to look at the particular requirements for your business. The best path to achieving this is by drawing together a team from across your company, making sure you include a range of different departments and stakeholders. Then, leverage the knowledge of this group to detail the features your CMS intranet requires. What tools and information absolutely must be accessible in your intranet? What core objectives are you trying to achieve by introducing a CMS intranet?

Most businesses are drawn to a CMS intranet solution in response to a business pain point. The main driver will vary from company to company. However, here's an overview of the benefits a CMS intranet has to offer to help you identify what's important to your business.

Improved Information Sharing And Engagement

As a centralized, go-to hub, the CMS intranet makes information sharing and management easy. Staff know exactly where to go to access all the tools and up-to-date data they need to get the job done. The CMS intranet is the organization's single voice of truth.

Increased Collaboration

With hybrid models of working involving distributed teams of office and home-based employees, digital collaboration is crucial. The CMS intranet comes with a range of integrated tools that facilitate collaboration, including:

instant messaging

shared workspaces, forums, and blogs

notifications and @mentions

corporate calendars

project activity walls.

Enhanced Internal Communications

More engaging and interactive than traditional communication channels, CMS intranets enhance organizational communications. For example, newsfeeds, blogs, team chat, surveys, and polls encourage multi-directional communications across the business. The result? Swifter, more agile decision-making, plus a more informed and engaged workforce.

Better Rates Of Employee Engagement

Engaged employees are more loyal and more productive. Research from the likes of Gallup and Deloitte have confirmed this over many years. CMS intranets simultaneously address several critical drivers of employee engagement, such as:

giving employees a voice with two-way communication channels

making information more accessible

easy sharing of knowledge

promoting company culture and a shared sense of purpose

Improved Productivity And Efficiencies

Whether it's reductions in printing and paper costs to less time wasted sourcing information, CMS intranets make a difference. Furthermore, the platform's automated workflows allow for speedier, more efficient business processes.

CMS Intranet Options

Having figured out the areas of your business you want to improve with a CMS intranet. Now you can look at the different platforms. Here's some guidance on how to assess the suitability of the various solutions and providers in the marketplace.

When it comes to choosing the best CMS intranet provider for your company, you are not starved for choice. The marketplace offers a range of quality providers. Below we look at some of the popular options, running through the pros and cons to enable an informed decision.

SharePoint

SharePoint is best known for being Microsoft's offering in the marketplace. On the plus side, it has a familiar Microsoft feel to it and has good solutions around uploading or downloading documents. SharePoint is also strong on collaboration workspaces, with team sites for project and working groups. Plus, as you would expect, it works great with the most recent versions of Office.

While the familiar Microsoft feel can be seen as an advantage, there are limited opportunities for customization. And so, your SharePoint CMS intranet can feel more like a Microsoft intranet than your own company one.

Another concern around SharePoint is that it requires a decent amount of technical expertise to set up. As a result, your average employee generally won't find it easy to use, and some organizations have struggled to utilize its features beyond document management. Many have had to call in external help to get the most out of the platform, resulting in extra costs.

WordPress

Famous among bloggers, few know that WordPress can also be used as an intranet CMS. WordPress boasts of its super quick install, which, combined with a simple interface, makes it easy to use. Plus, it can be extended by any number of plug-ins to increase its features, with media and image support built-in.

Unfortunately, large organizations have found WordPress to be pretty restrictive due to the nature of its core template. Often numerous plug-ins need to be installed to satisfy your requirements. And with 55,000 to choose from, this can be arduous and time-consuming. Plus, premium plug-ins often come with a price tag.

Security concerns have also plagued WordPress, with hacking and SQL injections occurring in the past. Some of these have been addressed in recent updates. However, users are responsible for their own updates to maintain security levels. And some issues still remain with plug-ins developed by third parties.

Drupal

Also well known in the CMS intranet world is Drupal. Following a similar open-source model to WordPress, Drupal is free to download and install.

Drupal also features a core platform, and a host of plug-ins and add-ons are available to expand the original offering. Main benefits include the easy-to-use system, which requires little technical knowledge. And there is also a strong support network to assist with general operational issues and troubleshooting.

However, Drupal suffers from some of the same cons as WordPress. The large number of modules makes customizing and creating a suitable system time-consuming and complicated. Many organizations have found this a deterrent, and the process often involves engaging additional IT resources to execute properly.

Furthermore, Drupal has also had some security issues involving malware and cyberattacks. As a result, you will need to supervise and monitor your Drupal CMS intranet closely. And you may also need to invest in additional security measures to safeguard your company data.

Hosted Online CMS Intranets

Combine all of the core features and necessary functionality of CMS intranet, take away the weaknesses present in other providers, and you have hosted online CMS intranets. All your essential business tools are in one location, without any pesky plugin-ins. With hosted online intranets, you can expect:

Document management systems

Company calendar

Collaborative workspaces

Forms workflow

Advanced search capabilities

Staff directory

Incredibly simple-just log on, and begin creating content. No installing or downloading software, no plug-ins or add-ons. Just a simple interface that is easy to use and feels natural for your staff.

You can expect to receive ongoing support from most intranet hosting companies. This means that operational issues are no longer a big drama-help is a simple phone call away instead of trawling through forums looking for an answer. Not to mention that all updates are done for you automatically, and all security protection will be maintained automatically, free of charge. Your company will have the best software to ensure maximum running time and safety.

The Best CMS Intranet Choice Is Clear

Having seen what the market has to offer, it's clear that hosted online solutions provide the best of both worlds. A single platform for sharing and accessing information, easy to set up and use, all with integrated functionality.

If you're ready to implement a CMS intranet with proven effectiveness, contact us for a free demo or 14-day trial. If you are short on time, we also provide a range of intranet design services for companies who need help setting up sections, pages, forms, and users. We'll work with you to design and deploy the best CMS intranet. And you can look forward to increased communication, collaboration, and engagement throughout your business.

An effective intranet design isn't just about the initial template or the first pieces you put together. You need an intranet designed to fit your business's unique needs not only when it's first deployed but every day to follow. We're here to help provide the basic template, ongoing support, and the time-tested solutions you need to make the most of your intranet.

CMS Intranets: Additional Reading

If this post has whetted your appetite for more, then the MyHub blog has a wealth of additional support. Here's a quick summary of several relevant posts you may be interested in reading.

Intranet Development: Making Life Easier For An Intranet Developer: Aimed primarily at web developers, this post provides a handy step-by-step guide to setting up a CMS intranet. You will learn about requirements gathering, information architecture, and design elements. Plus, the importance of testing your prototype CMS intranet. The post compares the DIY approach to using pre-built CMS intranet templates. The advantages of intranet templates are made clear. All the hard work has already been done for you, including testing, development, and design. Easily customizable CMS intranet templates are a fantastic time-saver. So, your intranet can be up and running in no time.

Future-Proofing Your CMS Intranet: How To Maximize the ROI: A CMS intranet is a considerable investment for any business. And having spent all that time, effort, and resources, you want to ensure you get maximum ROI. This post sets out several easy-to-implement ways to future-proof your intranet. And helps ensure your CMS intranet remains fit for purpose long into the future.

Make Your CMS Intranet Content Valuable And Fun: If you are looking for ideas on creating fun and engaging intranet content, check out this post. Sourcing content that resonates with staff and leaves them wanting more is a challenge. However, the tips in this post will help you. And there's also guidance on how to measure the impact and success of content on the CMS intranet.

C MS Intranets: How To Improve Internal Communications In Your Organization: Improving internal communications is often the driving force behind the decision to implement a CMS intranet. Read this post to find out how to leverage your CMS intranet's capabilities to improve internal communications. Learn how to break down information silos with multi-directional communications. And how to create an engaging newsfeed. Nowadays, internal communications are more challenging than ever. Read this article to explore how your CMS intranet offers the solution.

CMS Portal: Streamline Processes & Enhance Patient Care With A Healthcare Intranet: This post explores the potential of CMS intranets within healthcare settings. Patient care and treatment are the top priority for healthcare providers. However, so too is delivering cost-effective and efficient services. Discover how CMS intranets support onboarding, knowledge management, communications, and information sharing. The post also has some ideas on how you can use your CMS intranet to gather patient feedback.

CMS Intranet Solutions: 4 Drivers To Consider When Making A Choice: For most companies, four key drivers influence their selection of CMS intranet provider: Budget, Ease of use, Easy to manage, safe and secure. This post examines the performance of cloud CMS intranets against the main drivers. Find out why cloud CMS intranets are the top choice for any business.

CMS Portal: 4 Ways To Improve Customer Experience Via Your Intranet: The benefits offered by CMS intranets are not just apparent internally. As this post explores, the CMS intranet also impacts the customer experience. Find out how CMS intranets improve customer service by giving customer-facing staff the tools needed to provide quick, knowledgeable, responsive service. Up-to-date product and customer information are available 24/7 at workers' fingertips. Furthermore, you can use the CMS intranet to collate, analyze and share customer feedback for continuous improvement.

CMS Intranets: Making The Right Choice: This post will support you in making the right choice of CMS intranet. All the big players are examined, including SharePoint, WordPress, and Drupal. The performance of these platforms is then compared against hosted online CMS intranets. Essential reading if you are unsure of the best option, this post will help you make an informed selection.

6 CMS Intranet Resources You'll Need to Consider: Before you go ahead with implementing a CMS intranet, there are several resources you need to pull together. Identifying these resources in advance helps ensure success. This post provides helpful tips and advice on the following intranet resources: Internal implementation team, Your budget, Time commitment, Stakeholder communication, Workforce training and upskilling, Post-implementation resources. It's essential to take a planned, strategic approach to implementation. And this post will help you be prepared.

11 Features Your Employees Look For in a CMS Intranet: When selecting and implementing your CMS intranet, it's likely your primary focus will be on the organization. It's easy to lose sight of the needs of end-users - your employees. This post identifies 11 features that are on top of employees' wish lists. And if your CMS intranet doesn't tick all the boxes for employees, it's unlikely to be adopted. Make sure your CMS intranet has all the features identified. That way, your selection will simultaneously meet business objectives and employees' needs. And that's the ultimate recipe for success.

CMS Intranet Software: Unleash The Power: Our final selection includes plenty of helpful tips and advice on selecting the best CMS intranet for you. This post helps you focus on what's really important for your business. It might be the need for ongoing provider support or a cost-effective platform. Whatever the case, the post assists you in making the best choice. Your business can then unleash the power of CMS intranets and start enjoying the many benefits.

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The Best CMS Intranet: Cutting Through The Confusion

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Choosing the best CMS intranet system can be confusing and overwhelming. Your business has to weigh up several different factors before deciding on the perfect fit for your organization. However, there so many options to choose from. So, how do you know which of the many providers has the best offering?

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How To Select The Best Intranet Supplier

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How To Select The Best Intranet Supplier

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Due to the great benefits deciding to implement an intranet was easy . However, selecting the best intranet supplier may not be as straightforward. Get your help here!

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We don't need to tell you the future of work is hybrid. Countless surveys like Prudential's Pulse of the American Worker Survey have confirmed what we already know. Sixty-eight percent of all workers say a hybrid workplace model is ideal. However, connected work doesn't just happen in distributed teams. You need the right technology stack if you want to drive collaboration, communication, and knowledge sharing. And you also need the right processes to ensure staff connect with each other and business goals. The good news is a company intranet could be the perfect solution.

Here we explain all you need to know about connected work. From technology to people, we explore how to connect your hybrid workplace.

Let's dive in with a definition of connected work.

What Is Connected Work?

Connected work means having a secure integrated network of software and tools. And it's a must-have for effective hybrid working. It ensures employees can communicate, collaborate and be productive whether working remotely, in the office, or on the road.

However, connected work is also about connecting people on a personal level. People are the foundation of every successful business. Call it team spirit, corporate culture, or camaraderie, but workplace social relationships are vital to success. And they are more difficult to build when team members are no longer all in the same building.

There's no doubt remote workers report more negative health impacts. Loneliness, isolation, and depression have increased alongside the shift to remote working.

Hybrid working goes some way to addressing the isolation. Employees work a mix with some days spent in the office and others working remotely. However, as the pandemic has progressed, employers have become acutely aware of the importance of connecting people wherever they are located.

What Are The Benefits Of Connected Work?

An integrated connected work system offers several business benefits. Here are a few highlights:

Drive productivity with anytime anywhere access to tools and systems

Break down silos and streamline collaboration

Promote knowledge sharing

Empower communications with two-way channels

Speed up decision-making with automated processes

Nurture your people's social relationships

Support employee wellness

Achieve cost efficiencies

The bottom line is organizations work better when working together. And connected work enables your people to do just that.

Connected Work And Connected People

Connected work involves connecting colleagues as well as digital platforms. Distributed teams make it harder to maintain those personal relationships that underpin a thriving workforce. Often, big decisions are made in face-to-face meetings. And innovations are sparked by casual chats at the coffee machine. Remote and on-the-go workers can feel excluded and left out in the cold.

Here are some tips to help you ensure your connected workplace connects all workers.

Focus On Two-way Communication

Set up communication channels that work for remote, on-the-go, and on-site staff. Business IM is a great way for your people to connect and helps level the playing field. Furthermore, your workers will love the social features like #channels, @mentions, and emojis. Real-time communication via team chat also speeds up decision-making and the flow of information. And it goes a long way to building social connections between staff.

Other two-way communication channels include company blogs, quizzes, and surveys. These options give a voice to your workers regardless of location. Remote workers can participate in discussions, comment, and share content just like their office colleagues.

Switch Team Meetings Online

A daily 10-minute online stand-up ensures everyone feels part of the team. Video communication platforms have made it easy to maintain face-to-face interaction, even if not in-person. However, try to keep it short and simple. Zoom fatigue has been well documented and has forced leaders to sharpen their meeting management skills to everyone's benefit. And make sure meetings are not all about work. A few minutes chatting about plans for the weekend isn't time wasted. Far from it as it forges those vital personal connections.

Celebrate Team Achievements

All staff appreciate a thank you from the boss or a co-worker. However, dropping by a team member's desk is not always an option in a hybrid workforce. You have to work harder to ensure off-site staff get the same opportunities for praise and recognition as those in the office. A #shoutout channel on team chat is the perfect platform. Managers can use it to thank employees for their achievements and hard work. Even better, your people can use it to shout out their teammates. Peer-to-peer recognition is the most powerful motivator of all.

Find Ways For Workers To Socialize

Informal staff gatherings are an essential part of cohesive teams. Many companies have developed some fantastic ways to ensure remote and on-the-go workers socialize with office-based colleagues. Whether it's lunchtime online yoga, remote happy hours, virtual quizzes, or lunch-and-learn webinars, informal get-togethers are more crucial than ever.

Connected Work And Connected Technology

When it comes to technology and connected work, your systems and tools should be able to talk to each other. Mobile-friendly cloud platforms and integration are fundamental to connected work.

Your business is likely already using various apps to support staff in getting the job done. It could be a combination of Google Workspace, Slack, Asana, and Salesforce. However, while these platforms individually do a great job. Often, they don't talk to each other. In practice, this means employees are jumping through different apps and screens, each with their own logins. Not surprisingly, productivity inevitably takes a hit.

The key to a connected work is fully integrated systems and tools. Instead of multiple apps, staff can access all they need from a single platform.

The benefits to your business of a connected workplace are huge. Delays, waste, miscommunication, and inefficiencies are minimized. Your people are better equipped to get on with their daily work, supported by strong personal relationships.

Connected Work And The Intranet Solution

If you think that a connected workplace sounds like a great idea but a lot of effort, it's time to think again. A cloud-hosted intranet solution ticks all the boxes for effective and efficient connected working. And the really good news is it's an easily implemented, cost-effective platform.

Let's take a closer look at how an intranet supports a connected workplace.

Gateway Access To Enterprise Apps

Your intranet comes with a ton of integrated tools and features. Corporate calendars, employee profiles, newsfeeds, secure file sharing - you name it, the intranet has the lot.

But did you know that intranets offer single sign-on access to other commonly used enterprise apps? For example, MyHub's platform integrates with Office 365, Google Workspace, and Salesforce, among others. This means your people have a seamless connection to everything they need within the intranet. It makes for a coherent employee experience and boosts productivity and workplace efficiencies.

Automated Business Processes

Embeddable digital workflows and approvals processes save time. More accurate and free from human error, digital workflows are easy to set up on the intranet. Use them for everything from ordering supplies, booking vacation leave, and reporting project progress.

What's more, the intranet automatically routes the form to the correct staff member for action. Online processes give managers more oversight, and any bottlenecks can be swiftly dealt with.

Intranet digital workflows speed up decision-making and save time and effort. How much time is wasted in your organization chasing managers and missing paperwork or resolving issues? The answer is probably too much. Say goodbye to that time-wasting problem with intranet-based automated processes.

Two-Way Communication

Intranets provide endless opportunities to develop two-way communication. The platform comes with fully integrated instant messaging, blogs, projects spaces, and customizable newsfeeds. Communicating up, down, and across the business is easy. Staff can connect formally and informally no matter where they are located.

Knowledge Sharing

Finding ways to share your valuable internal knowledge is critical to successful hybrid working. Deloitte's Global Human Capital Trends report highlights its importance. According to the research, knowledge sharing is a primary driver of business performance and a key competitive differentiator.

Knowledge sharing is undoubtedly more challenging in distributed teams. However, intranets help bridge the gap with the following integrated tools:

Centralized library of company policies, information, and data organized in a way suited to your organization

Employee profiles highlight internal knowledge and make it easier for workers to identify subject experts

Activity walls showcase current projects and expert knowledge

Forums and project spaces support ideation and problem solving

Automated forms and checklists capture internal expertise and assess understanding

Trending #channels and personalized notifications keep staff informed

Intranets connect your people directly to corporate knowledge. Plus, you can present that knowledge in various ways to suit the learning needs of all staff. From explainer videos and webinars to wikis and podcasts, knowledge sharing in a connected workplace is a richer experience.

Team Collaboration

For companies looking for a competitive advantage, team collaboration offers several benefits. Businesses that promote collaboration are better at problem-solving, innovating, and generating ideas.

When it comes to team collaboration in hybrid workplaces, cloud intranets have everything needed to connect workers. Here are just some of the integrated tools available to break down silos and streamline collaboration.

Real-time team chat supports communication and swifter decision-making. And it also ensures issues are quickly resolved

Notifications and alert tools mean team members never miss a vital update

Dedicated secure project spaces bring staff together to brainstorm, share insights, and track progress

Automated workflows for monitoring progress and tracking milestones

Seamless integration to Office 365 or Google Workspace

Employee profiles make assembling a collaborative team more straightforward. Bios showcase areas of expertise and connect potential collaborators

All these handy collaboration tools, plus much more, are available under one virtual roof on your intranet.

Connected Workplace: Advantages Of An Intranet

If you are in the market for a connected workplace, an intranet offers much. In addition to the key features explored above are the following extra advantages.

Easy To Set Up

Intranets are out-of-the-box platforms that are super-easy to deploy. No coding skills or technical abilities are required. This means your connected workplace could be up and running in just a few hours.

Simple To Use

An engaging interface, eye-catching design, and effortless navigation mean your intranet will be a sure-fire hit with workers. Plus, integrated admin tools make it easy to manage.

Secure And Reliable

Your intranet comes with the latest online security features, including SSL encryption. Super safe and secure, intranets are also very reliable. MyHub's platform has 99.9% uptime and availability.

Cost-effectiveness

The best news of all is that intranets are very affordable. Fixed yearly fees give your budget certainty, while unlimited users and data storage ensure the platform grows alongside your business.

MyHub's out-of-the-box cloud intranets will drive connected work in your business. Our highly-rated intranet software is used by organizations of all shapes and sizes worldwide.

Ready to find out more? Sign up for a free demo or 14-day trial and kickstart connected work in your business.

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Connected Work: How To Connect Your Hybrid Workplace

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We don't need to tell you the future of work is hybrid. Countless surveys like Prudential's Pulse of the American Worker Survey have confirmed what we already know. Sixty-eight percent of all workers say a hybrid workplace model is ideal.

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MyHub's web-based portal software provides a single, secure, and central space for both customers and employees to access and share important information.

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Portal Software For Clients, Partners & Staff

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Portal Software For Clients, Partners & Staff

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These businesses have made use of web portal software to offer customers flexible web designs that enable payments and account management for clients, access to historical records of purchased products and services along with integrated features to facilitate policy payments and renewals. In addition, portals often feature easy-to-update contact information and communication preferences.

Banks have also included features such as the ability to open new accounts and manage day-to-day banking operations.

Legal

Lawyers have been using technology to manage organizational knowledge. Keeping on top of changes in case law, precedents and legislation, as well as the latest developments in law review articles, is a fundamental aspect of running a legal practice.

Instead of having multiple databases, different document management systems and a range of information sources and reference points, web portal software can be used to create a single knowledge management portal that integrates all these sources in one platform. What's more, the knowledge portal can be customized to reflect the structure and organization of the legal practice.

An advanced search function using a sophisticated system of filters means that staff members can quickly and easily locate the specific information they're after, even if they are unsure of the case number or document name. And, it's a simple process to keep the knowledge updated with the latest developments, which means that lawyers and legal assistants can be confident the information they are accessing is the very latest.

In addition, some law firms have provided customers with limited access to their knowledge portal. It's a great way to keep clients updated on legal matters relevant to their industry and improves the level of service offered by law firms. Read about the most useful portal features for a legal intranet.

Health and Fitness

This sector has found that portal software provides a single platform for users to personalize information by specialty, gender or location. It can also feature various subsections for knowledge about conditions and treatments, locations, fitness classes, contact info and FAQs. On top of that, web portal software features the ability to request appointments and refills, as well as filling out surveys and healthcare questionnaires. Being able to quickly and easily update personal information such as a change of address makes life easier for patients. What's more, patients can also directly review and print off information such as immunization records.

Local and Central Government

Government departments and agencies have made extensive use of web portal software. Local government has used it to develop personalized online experiences for both citizens and businesses. What's more, the single sign-on makes it easier and simpler for citizens and businesses to access streamlined services through the web portal.

The federal government department Grants.gov allows applicants for federal grants to apply for and manage their grant funds online through a common website. In addition to improving the customer experience, from an organizational perspective, the web portal software has simplified the grant management process and has largely eliminated redundancies.

Defense Forces

The Marines is another excellent example of web portal software in action. The site features personalized home pages for applicants to access various forms and also offers the ability to submit questions to the Marine Corps and watch videos on demand.

Education

An education portal offers multiple benefits for both the student, teacher and support worker. It is ideal for a variety of administrative tasks such as:

student enrolment and class registration

course payments and student account information

academic advice and support

teaching and grading

employment and training

work-flow enabled administrative functions.

What's more, it's also possible to develop personal portal calendars with class times and locations for registered courses. The user can also easily add other campus events or social functions if desired.

Real Estate

This industry uses web portal technology to provide personalized experiences for users. Instead of the customer having to input search preferences and locations every time they visit the real estate company's website, web portal software is used to present the visitor with a personalized experience tailored to their previous browsing history. In addition, the web portal can integrate with CRM software as well as a company or agent calendar to provide a comprehensive, integrated solution that simultaneously meets the needs of customer and employee alike.

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Portal Software | Cloud-based | MyHub Intranet

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These businesses have made use of web portal software to offer customers flexible web designs that enable payments and account management for clients, access to historical records of purchased products and services along with integrated features to facilitate policy payments and renewals. In addition, portals often feature easy-to-update contact information and communication preferences.

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The easiest intranet to set up, no technical skills required, deliver your business and employee outcomes

Better Internal Communications

Drive Employee Engagement

Automate Business Processes

Improve Knowledge Management

Enhanced Team Collaboration

Deliver Support Team Objectives

Intranet Software Definition

Let's get started though with a definition of intranet software so we can be clear about what it means.

Intranet software is software that allows businesses to develop a private, secure network that can only be accessed by internal employees. Intranet software enables businesses to maximize operational efficiencies because in a single platform it contains all the tools staff members need to get the job done. Also a great enabler of internal communications, many companies are using intranet software to facilitate joint working and collaboration across teams.

Custom Build Intranet Software

Some larger companies with a dedicated internal IT resource have gone down the route of developing a bespoke intranet from scratch, hosted on the company server. While such an option ensures the intranet is a perfect match to your operational needs, it's not for the faint-hearted. You see, developing a custom build intranet from scratch requires a considerable investment of time and resources which are beyond most companies.

Off-The-Shelf Intranet Software

With this option, you download intranet software such as WordPress or SharePoint from the internet and then create your own intranet which is hosted on the company server. This option may be tempting for lots of companies as often the intranet software is free to download and is readily accessible. And if you already have a company server then it's even more appealing.

There are, however, some drawbacks to be considered before you jump in with this option. Although readily accessible and free, these types of intranet software can be quite complex and require considerable technical expertise. What's more, the free core offering often needs to be supplemented by plug-ins and add-ons to achieve the functionality you require. As well as adding to the complexity, these extras can cost so that the 'free' intranet software soon becomes an entirely different beast.

With this option, you download intranet software such as WordPress or SharePoint from the internet and then create your own intranet which is hosted on the company server.

This option may be tempting for lots of companies as often the intranet software is free to download and is readily accessible. And if you already have a company server then it's even more appealing.

Hosted in the cloud by dedicated intranet providers, with this option businesses customize pre-built intranet templates to create their own, unique intranet site.

Cloud intranet software is a great choice for those who may be less confident with new technology as it is intuitive to use and super easy to set up. What's more, unlike the other options we've looked at, the cloud intranet provider retains responsibility for backups, updates and ongoing security. So, that's definitely one potential major headache taken care of for you.

However, perhaps the major benefit cloud intranet software presents is in its flexibility. Hosting intranet software in the cloud means that all the great tools and features can be accessed 24/7 from any location via an internet connection. In today's flexible workplaces, this is a significant advantage.

Which Type Of Intranet Software Is Best For My Business?

For most businesses there is some issue or pain point that has arisen which has sparked an interest in intranets as the solution. Often it's an identified weakness in internal communications. Maybe it's a desire to break down information silos and encourage better joint working. For others it's a realisation that employee engagement needs to be improved. Or perhaps the driving force is the need to find efficiencies in operations with automated workflow processes. Whatever the case may be, it's important that you set clear aims and objectives for your intranet from the start. This will make the process of matching and selecting the best intranet software for your company a much easier task.

As an organization it's worthwhile spending time on determining what the priorities are for your intranet. One way to do this is to conduct an intranet needs analysis. Ask staff for their views on what information and tools an intranet needs to have. Supplement this with more detailed consultation with a series of focus groups. Or why not consider undertaking a task analysis to really dig down into how staff are currently completing work processes in your business.

And for those companies that perhaps only have a handful of staff, then consider holding a brainstorming session with colleagues. Use their collective wisdom to examine how intranet software could support efficient and effective working within the business.

To help you get started on an intranet needs analysis, in the sections that follow we identify some of the common issues faced by different types of businesses. After all, being clear about what your needs are will help you identify the right intranet software for you.

Intranet Software For Startups And Small Businesses

Cost will be an important consideration for these types of businesses. With limited finances, a cost-effective solution is top of the list of requirements. In addition, having a small number of employees means that there is a limited amount of internal resources available. Therefore, these businesses will also be looking for an intranet solution that is quick and easy to set up and manage on an ongoing basis.

When it comes to pain points the intranet software needs to address, the number one priority is often connecting with remote workers. Many startups and small businesses utilize the services of a virtual team of remote workers and freelancers. And so team communications and staying connected can be a challenge. For these types of companies, intranet software that promotes internal communications, connects employees in a social intranet and that can be accessed remotely will be essential.

What's more, these businesses will be looking for a solution that is flexible and adaptable and can grow alongside the company. Investing in a technological solution is a big deal for startups and small businesses and they will want a platform that they can stick with in the long term.

Intranet Software For Larger Businesses And Corporates

For larger companies and big corporates it's often information needs that tops the list of pain points. Managing and sharing information across several layers and many teams, departments and even office locations has its challenges. These types of companies will be looking for intranet software that streamlines and facilitates the sharing of complex information and data streams.

Another potential pain point as organizations grow is the management of business processes. Reporting requirements, compliance recording and simply getting everyday things done, such as ordering supplies and equipment or even managing holiday requests from staff, requires an enormous amount of form filling and paperwork. And often these business processes are being completed via cumbersome paper- or email-based systems. The potential for important documentation to get lost or for errors to creep in is huge. Intranet software that can automate these businesses processes making for quicker and more accurate transactions will be of great interest to these types of companies.

Employee engagement is also another potential pain point for larger companies and corporates. With hundreds or even thousands of employees perhaps located in different towns and states, promoting a common company culture as well as maintaining employee engagement is often a real challenge. These types of businesses will be looking for intranet software that supports employee engagement with features such as company and team news pages or blogs, employee self-service, staff directories and profiles as well as a survey functionality.

Intranet Software Deployment Checklist

The following handy checklist will enable you to quickly and easily compare different intranet solutions and providers and will help you make a final decision. The simple tick-box type format means that you can see at a glance which intranet software option is a match for your business.

Intranet Software Fit For Purpose

The bottom line is indeed whether the intranet software is fit for the purpose you intend within your business. And this intranet deployment checklist will help you make that assessment.

For some larger organizations with unlimited resources and a dedicated internal IT team, then a custom build intranet may be a feasible option. And for others, creating your own intranet with off-the-shelf intranet software may well be the way to go.

However, for the majority of businesses - both large and small - cloud intranet software will tick all the boxes we have identified above. The truth is in terms of simplicity, ease of use and ongoing management, cloud intranet software is hard to beat. With comprehensive functionality, it also offers flexibility and adaptability as features and tools can be swapped in or out, designs can be customized to your branding and the platform can grow alongside your business.

For most businesses cloud intranet software will most definitely be fit for purpose and will in fact deliver so much more. Interested in exploring the possibilities? Get in touch with us here at MyHub and take a no-obligation tour of our cloud intranet software.

Intranet Software Suppliers

To help you find the best intranet software for your organization, we've put together a selection of the the top intranet suppliers for you to check out below. If you'd like in-depth assistance with choosing an intranet software vendor, we also have free guide How To Select The Best Intranet Supplier. This guide contains 32 questions to determine how easy it is to implement the provider's intranet platform.

Intranet Evaluation Checklist

View our handy tick-box sheet to help you compare different intranet solutions and choose the right one for your business. Get started with an initial needs analysis.

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Intranet Software: How To Select, Plan, Create And Launch An Intranet

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The easiest intranet to set up, no technical skills required, deliver your business and employee outcomes Better Internal Communications Drive Employee Engagement Automate Business Processes Improve Knowledge Management Enhanced Team Collaboration Deliver Support Team Objectives Intranet Software Definition Let's get started though with a definition of intranet software so we can be clear about what it means.

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CSR can feel like one initiative too many for many small to medium-sized businesses. After all, human resources and budgets are always tight. However, the recent COP27 summit has once again highlighted the urgent need and collective responsibility for action on climate change. So, now is the perfect time to review where you're at. This post is essential reading if corporate citizenship is on your radar. Perhaps you need to decide whether to take the plunge or if you fully understand what's involved. We cover what every SME needs to know so you can do your bit.

What Is The Meaning Of CSR?

First, let's get back to basics with a look at what CSR means. The acronym stands for corporate social responsibility, and while there is no one standard definition, there is a common understanding. CSR is about how companies manage and organize their operations to impact society positively. All organization's operations affect others in the community to some extent. The CSR concept encourages you to deliver social, economic, and environmental benefits wherever possible.

There are four main elements of CSR to consider in a comprehensive strategy.

1. The impact of the company's products and services.

2. The impact of business operations, including the environment, sustainability, green practices, inclusion, and diversity.

3. The impact of any corporate citizenship programs in the local community.

4. The impact on the workforce. Organizations have a duty toward their employees. CSR also involves promoting the health and wellbeing of workers.

What Is Corporate Citizenship?

Often mentioned alongside CSR, corporate citizenship describes an organization's contribution to the local community or society. Companies that are strong on CSR are also likely excellent corporate citizens.

A business goes through five stages to become a corporate citizen:

Beginning Stage: This is the fundamental first step where companies start to make efforts to meet their CSR obligations. It could be compliance with occupational health safety standards or setting up volunteering programs.

Engagement Stage: The business actively develops policies and projects so that operations and employees contribute positively to the community.

Innovative Stage: The organization gains confidence and gets creative in finding ways to implement CSR.

Integration Stage: By this stage, the company has a comprehensive, integrated CSR strategy.

Transformation Stage: In this final stage, the business has fully grasped CSR and is actively working as an excellent corporate citizen.

Why Is Corporate Citizenship Important?

There's no doubt that consumers are more discerning and knowledgeable than ever. When making buying decisions, customers weigh up more than just the price and quality of the product or service.

Research tells us that most consumers believe businesses should actively bring about social and environmental change. Harvard Business School reports that 77 percent of consumers are motivated to purchase from organizations committed to making the world better.

And that desire is felt more keenly by younger generations. That's the critical finding from Yale Centre for Business and the Environment's global survey of business students. Around three-quarters of participants said that business has a majority or equal role to government in tackling social and environmental crises.

Undoubtedly, Gen Zers and Millennials have a much higher level of social awareness than those that have gone before. Sustainability, poverty, human rights, and green practices are critical issues for them. And they are prepared to spend their dollars on brands with a similar worldview. They also choose to work for organizations that take the lead as corporate citizens and actively practice CSR.

Nowadays, investors are also increasingly basing their decisions on CSR credentials. According to one survey, 73 percent of investors report that efforts to enhance the environment and society affect their investment choices. Investors use what's called ESG (environmental, social, and governance) factors to determine how far advanced organizations are with sustainability. They want to put their dollars where it will do the most good.

Benefits Of CSR

There are sound competitive benefits to becoming a good corporate citizen and satisfying the simple need to make a difference. A comprehensive CSR strategy is an essential differentiator for you in the marketplace. And it enhances your appeal to the increasing numbers of socially conscious consumers and employees.

But it doesn't stop there. A robust CSR agenda offers a host of other benefits:

an improved brand reputation

increased employee retention

more effective recruitment

increased customer loyalty

more cost-effective, sustainable operations and green practices

Finally, remember the impact you will make on society and the world.

Corporate Citizenship Examples

You may think it's easy for big corporates to make a difference with their wealth of internal resources. But what about my small company with just a handful of employees? What can we do?

No one expects you as a small business to implement the same layers of policy and procedures as a large corporate. However, your stakeholders, investors, customers, and employees will expect to see some evidence that you are socially responsible.

And here's the good news. It is possible to be a good corporate citizen without breaking the bank or investing too much time and effort. Here are some simple ways smaller organizations can be active on the CSR front.

Here are five broad categories where smaller companies can make a positive CSR contribution:

1. Environmental Projects

The environment is a primary focus of CSR. Consider ways your business can reduce its carbon footprint and CO2 emissions. Possibilities include:

Install LED lighting for a more energy-efficient form of lighting and save your precious business dollars

Replacing equipment or manufacturing and production processes with energy-efficient or low-pollution technology

Introduce a paperless office with an intranet or greater use of digital files. And cut down on unnecessary wastage of paper

Ban single-use plastic bottles and cups in the workplace

Encourage staff to cycle, walk, or bus to work

Recycle business waste wherever you can. Introduce workplace recycling bins and actively recycle any waste from manufacturing processes

Use ceiling fans rather than air conditioning. Air conditioning is a hefty power consumer. If your workplace is prone to hot temperatures, using ceiling fans instead of air conditioning will significantly reduce energy consumption. Furthermore, you will cut down on nasty CO2 emissions

Conduct an energy consumption audit. This will help you identify where savings can be made and provides a benchmark of where the business is currently. Once you know where you are falling short, you can develop a more sustainable strategy in the future

These are just some steps your business can take to become an excellent environmental corporate citizen.

2. Philanthropy Projects

Another way you can be socially responsible is by donating money, products, or services to social causes. Here are some easily implemented ideas to consider:

Give away unwanted or outdated desktop computers to local charities or not-for-profits.

Share your knowledge and expertise or provide discounted products and services to charitable groups.

Involve employees in fundraising for a good cause. Encourage employees to dress down on casual Fridays, bike or walk to work, and donate to charity.

3. Ethical Labour Projects

Treating employees fairly and ethically should be a CSR responsibility of all employers. This is especially so for those companies that operate in international markets, which may have different labor laws from the US.

Many companies have made significant efforts to build diversity and inclusivity in their company cultures. Simple things like providing ramp access for wheelchair users, auditory and visual safety alarms, and large-print emergency and safety instructions make a big difference. Providing a prayer room, gender-neutral bathrooms, or adopting a pay equity policy are other ways to demonstrate CSR.

If you have already made advances in ethical labor practices, why not focus your diversity and inclusion efforts on customers? Many businesses now take that extra step by examining how their marketing and customer communications reflect diversity, equity, and inclusion.

4. Volunteering Projects

Volunteering events are great ways to demonstrate your commitment to CSR and give back to the community. Ideas to spark your thinking include the following:

Participating in community beach or park clean-ups

Helping at a soup kitchen or local homeless shelter

Becoming a board member of a not-for-profit

Collecting for a charity

Online mentoring and upskilling for charities and not-for-profits

Encouraging staff to do good deeds without expecting anything in return is great for team spirit and company morale. Even better, it will enhance your reputation as a caring and socially conscious company.

5. Employee Health And Wellbeing Projects

The pandemic firmly thrust employee health and wellbeing into the spotlight. Companies are grappling with new expectations around their roles and responsibilities toward employee health.

And it makes good business sense. Companies have much to gain from a committed, healthy, and safe workforce. A culture of health helps you attract and retain top talent. And it enhances employee engagement. Best of all, it improves workplace safety and productivity with reduced sickness and absence. Focusing on health ensures a resilient, agile workforce to face future challenges.

Here are some projects to consider that will impact employee health and wellbeing:

Offer flexible or hybrid working to relieve pressures on workers' personal lives

Ensure your staff members' comfort with ergonomically designed desks. And don't forget your remote workers

Promote healthy eating with nutritious workplace snacks

Encourage work-life balance and team spirit with regular online or in-person socials

Provide occupational health support or introduce a company health insurance policy

Foster a culture of safety at work by providing training, equipment, and resources for employees

Best Socially Responsible Companies

We have given you plenty of food for thought with the ideas discussed above. However, here are some additional ways companies are delivering on CSR. Use these to inspire and motivate your efforts.

Fast-casual salad chain Sweetgreen has an ambitious plan to be carbon neutral by 2027. The company has reviewed its entire supply chain to determine where emissions can be reduced. It's come up with a range of Earth-friendly Picks produced with the lowest emissions. Consumers can now make climate-friendly salad choices. The move has been hugely popular with customers who have embraced the idea.

Activewear giant Lululemon has taken great strides in exploring next-generation materials and reducing the environmental impact of clothing manufacturing. Among the initiatives are using polyester made from carbon emissions and lab-grown leather. Lululemon has also developed an Earth Dye collection using natural dyes from plant waste rather than synthetic ones.

Big-box retailer Target is committed to having 100 percent of its electricity from renewable sources by 2030. And a big part of that is installing rooftop solar panels, with 500 completed so far. The initiative has seen Target dramatically reduce its carbon footprint while saving big dollars on electricity costs.

Google has taken steps to reduce food wastage in the workplace. On-site chefs use scales to track food waste during preparation. Scales have also been set up in cafeterias so workers can see how much food they waste. According to Google, these simple initiatives have saved 6 million pounds of wasted food.

Sustainable home cleaning brand Ecos has reduced plastic and water use in its product range. It has developed a liquid-free laundry detergent. More than 50,000 gallons of water are saved each month, and plastic use has declined by 30,000 pounds a month. What's more, much less energy is used in shipping without the great weight of all that water.

Corporate Citizenship Trends In 2022 And Beyond

CSR is no longer an optional extra. Nowadays, businesses are expected to play a full role in making the world better. However, it's a constantly evolving agenda, so here's our take on what's on the horizon.

Greater Scrutiny Of Supply Chains

The supply chain covers all the processes involved in delivering your product or service, including logistics. Businesses need to examine their entire process - from sourcing to afterlife. You want to ensure it satisfies your social and environmental responsibilities.

Increasingly, this means vetting supply and channel partners and aligning with ones that share your commitment to CSR. Your reputation is at risk, so make sure your professional collaborations and partners stand up to scrutiny.

Less Greenwashing Or Greenhushing

Consumers have wised up to brands' overblown environmental claims. In 2021, 11 companies were called out for their dubious marketing. From planting trees in the desert to a paper bottle with a plastic lining, these companies were over-egging their credentials and were rightly exposed.

The pressure is on businesses for greater transparency. Be honest and open if you want to stay relevant and avoid being outed or, worse, prosecuted.

And it's OK to be a work-in-progress. Greenhushing is when companies downplay their sustainability efforts for fear of being criticized. However, it's not about perfection. Making consistent and sustained efforts on CSR is what's important here.

Increased CSR Reporting

Having a website page showcasing your CSR credentials is no longer enough. You need to back it with evidence. Demand for CSR reporting is only set to increase, so now's the time to start.

We have seen massive growth in CSR software designed to make the whole process easier. However, that's not always an option for cash-strapped SMEs. Prepare yourself by thinking about what you can track and measure. It might be CO2 offsets, kWh of energy saved, volunteering hours, expertise shared, or products donated. The main thing is to demonstrate what you are doing on CSR.

Stronger Emphasis On SDGs

Back in 2015, the UN developed 17 global sustainability goals. The Sustainable Development Goals (SDGs) have become the gold standard for driving action. The UN has set a deadline of 2030 for businesses to make a real impact.

It's a proven and familiar framework for consumers, stakeholders, and investors. And with the deadline looming, aligning your CSR efforts with SDGs makes sense. That way, you can more easily demonstrate your contribution.

Think Global And Act Local

It's fantastic if you take action to help save the rainforests of Brazil. However, making a local difference is just as important. And it's often a more achievable target for SMEs. Think volunteering, donations of time and expertise, or biking to work initiatives. Smaller projects that impact closer to home will be an increasing focus of CSR over the next few years.

CSR Strategy: Good For Business

The bottom line is that being a good corporate citizen is a win-win for most businesses. You will increase your appeal and brand authority with socially conscious consumers. And you also see more effective recruitment and retention.

Furthermore, you will positively contribute to society and add real value.

Only some companies have the resources at their disposal that the likes of Lulelemon and Google have. And while your business won't be able to donate the millions these big names can, the example they set can trigger some ideas about your contribution.

Taking steps to reduce water or electricity consumption in manufacturing is something every business can do. Another possibility is to donate time or a small percentage of net profits to worthy causes. And why not look into ethically sourcing supplies and materials? At the very least, businesses can introduce energy-efficient lighting or give away unwanted IT equipment to local charities.

Whatever you do, make sure that you let consumers know. Use your social media and customer communications to spread the word about your commitment to being a good corporate citizen.

Additional Resources On CSR And Corporate Citizenship

These are vast, constantly evolving topics, so here are some additional resources to help you.

Corporate Citizenship is a global consulting firm specializing in responsible and sustainable business. The website has a host of resources, insights, and case studies.

Boston College Center for Corporate Citizenship has the latest research and data on global CSR initiatives.

Check out the video and quiz on corporate citizenship stages at study.com.

Watch the insightful talk The Social Responsibility of Business by Alex Edmans from TEDxLondonBusinessSchool.

The US Chamber of Commerce Foundation Corporate Citizenship Center has an active group on LinkedIn.

Join the Corporate Social Responsibility & Sustainable Development LinkedIn group and network with others.

US Environmental Protection Agency has a wealth of resources on CSR.

About MyHub

MyHub Intranet Solutions provides easy-to-use cloud-based intranets. Our software ticks all the boxes for modern digital workplaces:

improved internal communications

increased collaboration

enhanced employee engagement

streamlined processes.

Get in touch today for a free demo or 14-day trial. And check out our blog for more insightful discussions on today's hit topics.

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CSR and Corporate Citizenship: What Every SME Needs To Know

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CSR can feel like one initiative too many for many small to medium-sized businesses. After all, human resources and budgets are always tight. However, the recent COP27 summit has once again highlighted the urgent need and collective responsibility for action on climate change. So, now is the perfect time to review where you're at.

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We’ve added a new feature to the Add & Manage Users area called impersonate a user.

The most common use of this feature will be the site admin impersonating a user to troubleshoot any permission issues for pages, links in modules and access to files saved in the Files module. So you won’t need to change the users password to do any testing, simply click on the icon next to the users name and you’ll instantly see what they can based on their permissions.

It will also be helpful for the MyHub support team to troubleshoot support requests where we need to log in as a user to check access and permission issues.

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We've added a new feature to the Add & Manage Users area called impersonate a user.