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“The online learning industry is projected to pass $370 billion by 2026” (Hanson, 2026). While there isn’t one type of online student, research suggests several demographics shared by many online learners. According to a 2018 Online College Students survey, 74% were female undergraduates and 68% were female graduate students (at least 18, in varying stages of completely online education). With an increase in females attending higher education since 2000, it stands to reason that females also account for greater percentages in overall enrollments, including online learning.  (Perkowski, 2012) Households making less than $25K are the basis of most online students. Those households making between $85K – $99K enroll the least virtual students, according to Aslanian & Magda. (2018)

It has been suggested that, “the socio-economic skills gap could potentially increase by more than 30% due to Covid – 19” (Hanson, 2021). Since most households participating in online learning are derived from lower income brackets, then it can be assumed online learning will need to adapt to the needs of its changing clients. Additional learning methods, supports, and assistance may be needed to bridge the additional learning gap caused by the Pandemic.

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The Online Learner Lives at CSU Global University 

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The Online Learner Lives at CSU Global University 

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Who is the CSU Global on-line learner? What is the typical on-line learner intake experience that a potential student can expect?

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Opportunities and Education go hand-in-hand.

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Opportunities and Education go hand-in-hand.

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Clearly, education pays off, literally.
BLS.gov. https://www.bls.gov/emp/chart-unemployment-earnings-education.htm

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Colorado State University-Global Campus | Data USA

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Colorado State University-Global Campus is a higher education institution located in Arapahoe County, CO. In 2016, the most popular Bachelor's Degree concentrations at Colorado State University-Global Campus were General Business Administration & Management (354 degrees awarded), Information Technology (296 degrees), and Accounting (253 degrees).

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Lead: This refers to a prospective student who either initiates interest in attending an institution or whose data is obtained via a third party purchase. Online institutions offer online chat, telephone and email inquiries.
Prospect: Once established, a lead becomes a prospect to an institution's admission's team, who "work" the lead further, always with the goal of enrolling students into their programs by conversing back and forth.
Applicant: Further along in the enrollment process, the applicant's continued interest in enrolling is equally pursued by the admissions and recruitment team to ensure that communication is maintained and the applicant applies for admission.
Post-traditional Learner: Even after a student completes a program or online degree, learners are encouraged to re-apply for additional credentials or services via the institution.
Melt: A student becomes a student on the first day of classes. Sometimes, if a student enrolls, and even pays for a portion of their tuition and fees, yet decides not to attend an institution, they must be withdrawn. When this occurs, and the student has to be dropped for lack of attendance, the term melt is used to describe this circumstance.

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Investopia has ranked CSU Global University as a "Best Value in an Online Degree".  In fact CSU Global has earned numerous awards and distinctions.
As of 2015, the CSU Global U. website celebrated a milestone: "15,000 active students".

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All Schools

#1 - Best Online Colleges & Schools in Colorado, Study.com

Top Online Colleges and Best Value Schools (ROI) in Colorado, Online Schools Center

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#19 - 20 Best Affordable Schools in Colorado for Bachelor's Degree, Affordable Schools

Master's Degrees

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Accounting

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#13- Top 25 Best AI, Robotics, and Machine Learning Master's for 2020, Best Masters Programs

Business

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#15 - Best Online Business Administration Degree Program, Intelligent

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Computer Science

Criminal Justice

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#19 - 50 Best Online Master of Criminal Justice Degree Programs, Master's Programs Guide

#30 - 30 Best Affordable Online Criminology Degree Programs (Bachelor's) 2020, Affordable Schools

CyberSecurity

#16 - The 50 Best Online Master's in Cybercrime Programs, The Best Schools

Data Science

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Also awarded Best New Program in Data Analytics

Education

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Finance

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Healthcare Administration

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Ranked in Best Online Schools For Master's In Healthcare Administration, College Cliffs

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Human Resources

Top 10 - Top 10 Best Online Human Resources Management Bachelor's Degrees of 2021, College Cliffs

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#3 - The 25 Best Online Bachelor's in Human Services Degree Programs, The Best Schools

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Human Services

#3 - Best Online Human Services Degree Programs, Intelligent

#10 - Best Online Bachelor's in Human Services for 2020, OnlineSchoolsReport

#43 - 50 Best Affordable Online Human Services Degree Programs (Bachelor's) 2020, Affordable Schools

Information Technology

#1 - 50 Most Affordable Bachelor's in Computer and IT Degrees Online for 2019, Great Value Colleges

#3 - 20 Best Online Bachelor's in Information Technology Degree Programs, Cyber Degrees

#3 - Best Online Information Technology Degree Programs of 2018, Best Value Schools

#4 - 2022 BEST ONLINE BACHELOR'S DEGREE PROGRAMS IN MANAGEMENT INFORMATION SYSTEMS, The Edvocate

#4 - The 15 Best Online Bachelor's in Management Information Systems Programs, The Best Schools

#4 - The 15 Best Online Information Technology Degree Bachelor's Program for 2019, Bachelor's Degree Center

#5 - Best Online Information Technology Degree Programs, Intelligent

#5 on 35 Best Online Information Technology Degrees for 2020, OnlineSchoolsReport

#6 - Top 25 Best Online Information Technology Degree Programs for 2019, Value Colleges

#6 - Bachelor's in IT Online Top 20, Cyber Security Masters Degree

#9 - Top 23 Cheap Online Master's in Management Information Systems Online 2019, Best Value Schools

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Management

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#32 - 35 Best Online Master's in Management Degree Programs in 2017, Top Management Degrees

Management Information Systems

Marketing

#8 - 21 Most Affordable Online Marketing Degrees, World Scholarship Forum

#2 - Most Affordable Online Bachelor's in Marketing, The Best Schools

#2 - The 20 Best Online Bachelors Degrees in Marketing 2018-2019, Best Marketing Degrees.org

#4 - The 20 Best Online Bachelor in Marketing Degree Programs, The Best Schools

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Organizational Leadership

#2 - 40 Most Affordable Master's Degrees in Organizational Leadership Online, Great Value Colleges

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#9 - Top 50 Affordable Master's in Leadership Online 2020, College Values Online

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#16 - Best Master's in Organizational Leadership Programs for 2019, Online Masters

#22 - Best Online Master's in Organizational Leadership Degree Programs, Intelligent

Project Management

#1 - Top 25 Online Bachelor's Degrees in Project Management, Top Management Degrees

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#5 - 25 Best Online Bachelor's in Project Management for 2021, Bachelor's Degree Center

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#7 - Top 10 Online Masters in Project Management, Online Course Report

#8 - 25 Best Affordable Master's in Project Management Online Degrees 2019, Affordable Schools

#13 - Best Value Online Graduate Project Management Degree for 2021, Value Colleges

#17 - 20 Best Affordable Project Management Degree Programs (Bachelor's) 2020, Affordable Schools

#17 & Best Specialization Options - Best Online Master's in Project Management Programs, Online Masters

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Online University Rankings and Recognition

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1 - Best Online Colleges & Schools in Colorado, Study.com Top Online Colleges and Best Value Schools (ROI) in Colorado, Online Schools Center Best Value in an online degree - Investopia Best Online University Programs Based On Their ROI, Forbes Gold School - 2018 Schools of Distinction, BestColleges.com Top School

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CSU Global U. acknowledging my interest inquiry

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CSU Global U. acknowledging my interest inquiry

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CSU Global's email response to my initial inquiry 

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CSU Global's email response to my initial inquiry 

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CSU Global U. response to my phone conversation 

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CSU Global U. response to my phone conversation 

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Phone conversation with CSU Global Counselor, Rebecca 

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Phone conversation with CSU Global Counselor, Rebecca 

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Rebecca, the CSU Global University Enrollment Counselor, telephoned me about 14 hours after my initial inquiry. She was not in Colorado. Instead, when asked, she lives in North Dakota. She explained that only the executive staff physically work out of the Aurora, Colorado offices. She and I spoke for about seven minutes and during that time she explained the process to apply for admission to CSU Global. She did not reveal any program or degree information about my choice. She also did not detail any information at all about their delivery of learning, support services, or faculty expertise. She explained their start dates and offered two upcoming dates which begin every eight weeks. I asked about financial aid and she said that I would qualify since I would take one class per semester year-round. Then she added additional information about how to apply, a free code to waive the application fee, as well as supplementary information required of applicants who earned less than a 3.0 GPA in undergrad school. This included the addition of a resume, statement of purpose, and successfully passing a basic assessment test in order to be considered for admission. Not until all steps were met, including the submission of my transcript, would my application be considered. She did say that I could reach out to her with further questions until I began classes, which I assume meant that I would be “passed along” to another team member who managed enrolled students. I believe she was speaking naturally and was well practiced in her work that no script was needed. She emailed me shortly after our conversation reiterating what we spoke about.

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Aslanian & Magda. (2018). Online College Students: Comprehensive Data on Demands and Preferences. Learning House.com. https://www.learninghouse.com/wp-content/uploads/2018/06/OCS-2018-Report-FINAL.pdf

(n.d.). Colorado State Global University. https://csuglobal.edu/about/our-university/our-history

Colorado State Global University. YouTube video. https://csuglobal.edu/about/csu-global-value/satisfaction-and-reputation/university-rankings

Colorado State Global University. YouTube video.

Hanson, M. (2021, July 10). Distance Learning Statistics. Education Data.org. https://educationdata.org/online-education-statistics/

Perkowski, J. (2012, Jan.). The Role of Gender in Distance Learning: A Meta-Analytic Review of Gender Differences in Academic Performance and Self-Efficacy in Distance Learning.Journal of Educational Technology Systems 41(3):267-278. https://www.researchgate.net/publication/270412266_The_Role_of_Gender_in_Distance_Learning_A_Meta-Analytic_Review_of_Gender_Differences_in_Academic_Performance_and_Self-Efficacy_in_Distance_Learning

Employment Projections. U.S. Bureau of Labor and Statistics. https://www.bls.gov/emp/chart-unemployment-earnings-education.htm

Duffin, E. (2020, Oct. 26). Share of students studying online in the U.S. by gender and education level. Statista.com. https://www.statista.com/statistics/956145/share-students-studying-online-gender-education-level/