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-photoshoot raya
- create video
- INTERVIEW SESSION FOR MARIAM PERMANENT STAFF.!

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-have a cooperation and deal with cooperate company
- teach new student practical how to make a report and having a right communication with cooprate company

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- update with malacca tour
- contact Khalifahtour travel agency
for transportation

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- Meeting official office before eid mubarak holiday.
- Decoration for Eid Mubarak at office

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- communicate with Sham discovery travel for latest contract rate.

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- contact hisyam discovery travel agency for contract rate turkey
- have talk about rate that given by Hisyam discovery travel with boss.
- create costing based on rate

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- edit slide company background and translate into english.
- deal with client to vacay Guanghou
- Request contract rate from ground handling

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- create package shanghai and costing for the whole package

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- send client to have holidays at India to KLIA 2.

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-Settle flight for client to Tiruchirappali
- going for 4D3N
- create the itinerary KUL-TRZ

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- airport duty

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-have a checklist before airport duty

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- Get contract rate turkey from Kopetro travel agency for november and december
- finalize costing from comfortour travel agency.
- submit agreement paperwork to UPM
- settle up Banting & Banner Persada oasis.
- checklist before Airport duty, make sure passport and ACWY complete with every person.

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- meeting with UPM HOLDINGS about malacca package

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- continue on costing package turkey from contract rate ATN travel agency

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- discover rate ground handling for malacca tour
- contact with them untuk further information

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- submit phuket private package to client

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- have e request from UPM holdings for choosing Persada Oasis to be responsible in manage conference trip on July to Malacca.

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- decorate office for Raya Aidilfitri
- stick visa at back of every each passport for pilgrims on group 21/5/19
- Check E-visa ensure all name are correct.

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-Ramadhan Rest Day

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- submit custom turkey package on end of november to Client

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- course held at Putrajaya. almost 20 person will joined the tour.

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- bring beg to tempat kursus umrah
- set up place and make sure technical in good condition

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- list name for jemaah umrah
- checklist s.o.p for kursus umrah
- remind 'jemaah' for attend the course at Putrajaya
-update and share the location

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- meeting about Haji Furoda program with staff
- discuss further about Haji

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-distribute flyers to community area
- have an explanation towards community area Section 5 in Bandar Baru Bagi.

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- have a discuss with boss about 'Tabungan Umrah'.
- create package and itinerary shanghai
- do resit for participant program on 4/5/2019.

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-meeting with islamic institution college Tn.Azhar about cooperation Umrah.

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- meeting with ceo
- update google form for 'mutawif' program.
- contact every each of person to update for program
-create new google form for participant

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- have talk about costing and package with financial department..
-consult about spot area for winter season.

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- have a communication in closing customer
- learn how to design video using photoshop

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- program held at HQ Office Persada oasis travel and tours.
- almost 20 selected agent joined the program

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- design outbound packages
- learn how to design poster for packages
-adapat suitable colour for attraction

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-airport duty

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- meeting with CEO for discuss about program selected agent Persada Oasis.

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- society program in decorate and clean up office.
- checklist for becoming airport duty

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-meeting company about becoming program
- discuss issue and problem
- talk about costing program with financial department

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- Deal with umrah participant about package
- learn how to communicate with customer
- prepare for list becoming participant umrah flight on 18/4/2019
- make sure e-visaa complete

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- continue call and keep in touch candidates
- proceed with package turkey

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- start to have contact with participant/candicates for agent

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- update untuk makanan dan sijil untuk taklimat wakil jualan.
- continue edit certificate and slide company background
- update for meals and certificate for program agent
- continue in helping edit certificate and silde background company design department .

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get an updated slide from luqman for programe agent
- print slide background company

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- listed all agent name
- blast through whatapps poster program agent

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- proceed in call participant
- edit packages china to Malay language

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- Counting on file umrah and prepare all document
- check back package turkey kira costing & check stock
- update quantity stock in/out
- clean up all stock of beg, kain ihram and telekung.
- insert and save the data of stock in system.

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- call dan dapatkan update terkini untuk takilmat wakil jualan persada oasis..
- around 170 paticipant need to call
- create package turkey in Malay languaage.
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- create private package for istanbul tour
- discuss with financial department for price and costing

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-          Continue, in edit package Padand + Bukitinggi  Tour & Shopping.

-          Google suitable picture to give a view towards customer. Furthermore, find suitable airline and give rate ticket flight. As my information, customer can have their own ticket flight and using package from us because our package exclude ticket flight. So customer can choose whether include ticket flight or not but it all on their risk. Buy own ticket flight in group may have occur a problem with seats meanwhile if our company buy ticket flight for them, we need to book the seats and customer can sit together with one group.

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- manage checklist

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-course umrah with theory and practical

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- helping Mr.Luqman from Media department in editing slide company profile infomation
-edit sop kursus umrah dan taklimat agent

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- update paperwork UTem
- Edit slide show about company profile background

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-          Do APIS (Airline passenger information system)

-          Meeting programme Come Back Home Agent.

-          Change date, itinerary and place of programme.

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-          For this week task, first day of week I need to update about costing proposal for Agent Event.

-          Find a right place to set up the event and call them to ask about range price.

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-Have a proposal for Agent Event

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-airport duty

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-Update package China journey and costing. Then, submit to Pn.Amalina to recheck the package before blast to customer.

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-          Next, today update Padang, Indonesia package with my head financial department Pn.Amalina and submit package to customer.

-          Update costing Turkey package and finish up all Turkey package and submit to Pn.Amalina to recheck the package before blast to customer.

-          Do tagging name due to flight on 22/3/2019

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ITINERARY 8 DAYS 7 NIGHTS TURKEY TOUR.DOC

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-          For this week, I got new task to create Padang, Indonesia package as customer requirement.

-          This package is about 4 days and 3 night. Customer ask for visit kindergarten at Padang, so we need to setting the itinerary according their order.

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-The crucial part before customer ‘umrah’ flight is a must for have a theory and practical courses.

-On other hand, manage all luggage and ensure they got 3 beg per pax.

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-          For Friday, as usual our company concept is a must for ‘MATHURAT’ time. As a muslim people, we need to back to our creator, we need to thankful for this life. Then, it already have been our part of tradition to breakfast together of course it all about my recipe.

-          For today, i and officemate have journey to Matta Fair at PWTC. So, from office drive to KTM station and continue our journey using public transportation. At one station we need to change LRT train and straight away to our destination.

-          At Matta Fair we required to learn how to market and promote the company product. We separate according hall, and for my task I need to focus outbound so chose outbound hall (PWTC,HALL 3) to have more experience on it. After that, we finish all task and back to office.

-          Get ready to do report and present to boss.

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-          Then, finish on doing package China continue in package Turkey. As usual, for create package Turkey first of all need to do itinerary refer to contract rate (ground handling) then last finish up with costing.

-          Therefore, I am do list of Facebook advertising customer that respond on online media advertising.

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-Arrange passport according family and name list for flight on 22/3/2019

-Continue edit package China

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-          Today task, have a research about visit Mecca and Medina. Search all stories of history about our prophet and others. This is use for make a E-book and as our company future target to publish own book of hajj and umrah.

-          As for my job to focus on outbound I need to continue create package Visit China. In addition, after itinerary has settle continue on costing in referring contract rate.

-          Next, update connection with other company for confirmation on Umrah.

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-          For today, lesson that I learnt is service in company product. Learn concept how to deal with customer from zero to hero. Focus on target that required by customer. Furthermore, for create connection with other company ask for personal incharge. Offer them a program that help in fund rising. Make paperwork and have a deal on their purpose.

-          As for my focus task is on outbound package. Try create a package that can be offer to customer. Learn and research all intineary from other travel company. I was given as task for designing new page of outbound package. Manage to form a one school holiday package that focus on children. This is our new challenge because due to Saudi Arabia terms and condition as our company cannot focus more on ‘umrah’ package.

-          I create package china and turkey based on our contract rate. So then later, we can sold our package to customer .

-          In addition, Co-Founder Persada Oasis travel and tours give talk and training about itinerary ‘umrah’ within period of travelling. For my information, our flight departure Kuala Lumpur and arrival Jeddah.

-          Beside that, Tn.syed bahri explain 12 days 10 night of itinerary. As from his experience, at Jeddah Airport have 2 time of imgrison, passport need to be cop and ensure settle visa before pass imgrison point and then we be told that bas already wait pilgrims at airport.

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program 'diy' umrah

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AIRORT DUTY

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-Update report course

-Cut and manage food coupon for pilgrims within their travelling at Mecca and Medina.

-Edit marketing promotion words before blast to customer

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-          For this week task,I need to do report courses ‘umrah’

-          Manage passport pilgrims’ flight on 22 Mac and stick passport photo at back page of passport. For the crucial part image must be clear and avoid doubtful.

-          Do tagging beg and name tag for pilgrims. Cut and set in lanyard.

-          Manage name tag and luggage name according family .

-          Find out ‘MUASSAH’ list from MOTAC website and split according

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Re-confirm again list of courses according checklist. Arrange in one site and ready to put at programme hall. Arrange properly in library room. Place will be held at ‘SURAU AL-KAUTHAR SEKSYEN 4’

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-          Next day, I am doing WAblast system. The function of this system is use for connection or have link between customer and my company. This is one of office marketing tools for promote office and main product.

-          Then, arrange beg and include sling beg to luggage. Continue, checklist for courses ‘umrah’ for this Sunday.

-          Ensure all essential needed pilgrims complete

-          Briefing about marketing. Scan group WaBlast and create new channel do filtering WaBlast. Remove all revoked group WaBlast and add all link to persona whatsapps.  Aim targeted person such as NGO and government sector.

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-          The next day, continue finding 1000 WABlast and create 100 email office.

-          Check it on APIS(airport passenger information system) system for airline. It required for customer flight on March. Check and typing their name according proper list. There is 22 people and 1 ‘MUTAWIF’ or tour leader to guide ‘JEMAAH’ on their ‘UMRAH’ process.

-          Save luggage  for customer that will given to them. Check to make sure customer got 3 beg. Total beg were 50 beg, and stored it.

-          27/2/2019

-          On the next day, I help to stick visa ‘UMRAH’ at the back of passport. The reason to that so for easier at imigresian check point to uncover any compliment and come out problems.

-          Then, have a briefing follow SOP checklist for ‘UMRAH’ course on this Sunday. This courses mainly for focusing towards March pilgrims group. They explain itinerary programme and check on list accessory especially luggage, and all needed essential.

-          Re-check file and ensure all note, books and list of requirement pilgrims within period of ‘UMRAH’ have been include into file. It easier for them to tally all necessary tools.

-          Furthermore, in technical part I also need to re-check about PA system, mic and laptop in fully good condition to avoid any error.

-          The crucial part is ensure passport is in completely enough according list of participation besides check expiry date of passport and reconfirm visa already tally with embassy and stick to back of visa.

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-          Next lesson, i was learning about to make receipt for customer payment.

-          Learn about Badal Haji package

-          Moreover, submit the cooperation task within company.

-          Make new 100 email for office it for office number and references.

-          Beside that, create package Bandung Tour for 4 days 3 night. Recover the itinerary for customer to more understand and view of travel process.

-          On other hand, we are teach to do Telegram WABlast system.

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- introduce self to all staff and have job perspective.
-Understand visa requirement list

-Learn concept and package that implement and offered by company . we need to know and understand that starting of journey umrah with Medina or Mecca .
-Moreover, jot down and take note profile company,objective, organization chart and excess about package especially when turn out collaboration.

-Arrange file and assure all note, itinerary,list of essential needed and module are included to decrease their effortless worried on their journey.
-Manage on passport and visa due to flight on 7march-17March. ensure all passport and visa are complete perfect because it a part of crucial assessment.

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-learn how to do costing
price costing,quotation,invoice
umrah with headquarter financial department Puan Siti Nur' Amalina.
- furthermore, discover how to create package with great deal pricing and in order to get margin.
-having a task about financial to settle all cases that given by PN.Amalina.
- in creating costing we need to ensure all requirement of 'mutawif' are included and give a profit to company.
- ensure when creating package how many days need to include
- then, create 4 cases with various problem with people standard and settle all cases from itinerary, costing,quotation and invoice.

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-          For next chapter, lesson marketing & sales by CEO company Tn.Syed Bahri. Teach us how to expert in marketing and promotion.

-          Learn how to communicate well with customer or any agency to have cooperation and link among them.

-          Have a solution to give talk with customer that face up with any problem or issue.

-          I am given a task for search list of NGO, unity and organization for have cooperation with them.

-          Set up a proper proposal before have a communication among them.

-          Call and explain properly for asking a cooperation among them. It to tied up a link for opportunity to both party.

-          Try to convince the organization to have some relation for achieving target.

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-          Next day, continuing in find out opportunity for set up booth for my marketing and promotion lesson.

-          In other chapter, I am learning about travel insurance. Find out the differences and needed of travel insurance. The important of travel insurance that must customer to take it as granted for their life protection within period of travelling.

-          for my information, Persada Oasis are usually offers two favourite our insurance which is AXA travel Insurance & Etiqa Travel Insurance.

-          Customer are necessary to incluce insurance into the package but is a choice  but  As travel agent is a must to consult customer to take travel insurance and explain that the important of travel insurance.

-          If customer refuse to include travel insurance company are not responsible due to their problems and it by at own risk.  The letter  agreement of insurance are present by company to avoid any compliment and cases.

-          In other task, present the costing of package that already given from head finance department Pn.Amalina. study package based on previous of POTT cases.

-          Do correction due to mistake of costing package and submit again to Pn.Amalina .

-          Moreover, key in all backwards record name of POTT customer into Excel. Name customer that have been referring our company, especially from Fb advertising.

-          Furthermore, research all package that include in BB, HB & FB hotel at Mekkah  & Medina. The provided of requirement and facilities of any hotel.

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- continue settle cases costing
package and continue creating document of costing.
- on other hand,i required to check passport and visa for flight amendment on 7/3/19.
- furthermore, in other task find any carnival or program that allowed our company to open up booth.
- list up all carnival and program that available to give advantage for company to set up booth.
- task for booth need to submit to our executive sales and marketing department.
-