# data[].attributes.body
Off day

# data[].attributes.body
- Shift 12.00 pm until 8.00 pm.

- Checking and monitor equipment at workout room at around 4.00 p.m.

- Stay at office.

- Have island hopping in morning at 9.30 a.m and skipper boat Izzudin.

- Follow skipper boat Izzudin to find drone one’s of staff under Resort world Genting that missing while he shoot picture and record video around Resort World Langkawi.

- No trip in evening.

- Attend guest with explain about package that Resort World provide.

- Close office, take chair and put back at store.

# data[].attributes.body
- Shift 12.00 pm until 8.00 pm.

- Weather condition is sunny in morning.

- Stay at office.

- Count beverage in freezer and stock inside Office to close sale for that day.

- Then, help staff fitri to closing account.

- Drop money and report at front office.

- Attend guest with explain about package that Resort World provide.

- Close office, take chair and put back at store

# data[].attributes.body
Shift 12.00 pm until 8.00 pm.

Weather condition is raining in morning.

Stay at office.

Count beverage in freezer and stock inside Office to close sale for that day.

Then, help staff fitri to closing account.

Drop money and report at front office.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Stay at lobby at around 9.30 a.m until 1.00 p.m.

Weather condition is cloudy in morning.

No trip for today.

Count beverage in freezer and stock inside Office to close sale for that day.

Then, help staff fitri to closing account.

Drop money and report at front office.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Weather condition is raining in morning until afternoon.

Trip island hopping sharing at 9.30a.m with third party for 3+2pax.

Trip island hopping sharing at 2.30p.m with skipper boat Izzudin for 9 pax.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Stay at lobby from 9.30 a.m until 4.15 p.m.

Weather condition is raining in morning and cloudy in evening.

Checking and monitor equipment at workout room at around 10.00 a.m.

Trip island hopping to Pulau Tuba at 1.30 p.m for 5pax with skipper boat Qalit.

Trip island hopping sharing at 2.30 p.m for 3pax with third party.

Sunset bbq dinner cruise for 2 pax with Tropical charter.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

No trip in morning.

Stay at lobby from 9.30 a.m until 4.15 p.m.

Checking and monitor equipment at workout room at around 10.00 a.m.

Island hopping Tuba at 9.00 a.m for 6 pax from guest Village Sari.

Have 2 pax for sunset cruise bbq dinner at 5.00 p.m until 8.00 p.m.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Today is my last day internship at Resort World Langkawi for 4 month.

I stay at lobby from 9.30 a.m until 4.00 p.m.

After that I go to linen to give back t-shirt uniform and go to HR Department to settle all the document about internship.

Give back name tag trainee and so on.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Today have cruise from Europa 2 for 800 pax.

Have private island hopping at 11.00 a.m.

This cruise is not busy like dream cruise Genting.

At around 3.40 p.m, I help staff Fitri to closing account on that day.

Count all the beverage and ice-cream for sale on that day.

Have sunset bbq dinner cruise for 2 pax+ 1 infant.

Call the guest to remind them about the package and come to main office at 4.45 p.m.

Drop money and report at front office.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Today I follow skipper boat Qalit for island hopping sharing for 4 pax+ 1 child.

I help skipper to take chicken skin at kitchen for eagle feeding.

After come back from island hopping sharing, I help fitri to closing.

Count all the beverage and ice-cream for sale on that day.

Drop money and report at front office.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 12.00 pm until 8.00 pm.

Today have boat ride at 11.00 am and 12.00 pm for star cruise CEO group.

Island hopping sharing for 3 pax at 9.30 am and 2 pax at 2.30 pm.

At around 3.40 p.m, I help staff Fitri to closing account on that day.

Count all the beverage and ice-cream for sale on that day.

Drop money and report at front office.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Today weather condition is raining in morning.

Stay at lobby from 9.30 am until 4.20 pm.

Island hopping sharing for 2 pax with third party at 2.30 pm.

Checking and monitor equipment at workout room.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Today weather condition is sunny in morning.

I stay at lobby from 10.00 a.m until 4.00 p.m.

Checking and monitor equipment at workout room.

Island hopping private at 10.00 am for 7 pax.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Today weather condition is cloudy in morning and heavy rain in afternoon.

Stay at lobby.

Checking and monitor equipment at workout room.

Have island hopping sharing for 5 pax at 9.30 am.

Island hopping sharing for 2 pax at 2.30 pm.

Prepare towel and mineral water.

Sunset bbq dinner cruise for 4 pax at 5.00 pm with tropical charters.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Today weather condition is sunny in morning.

Have sunset bbq dinner cruise with tropical charters.

Count beverage in freezer and stock inside Office to close sale for that day.

Then, help staff fitri to closing account.

Drop money and report at front office.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, go to office and do work as usual like clean inside and outside office like sweep, mop, arrange chair and others.

Today weather condition is sunny in morning.

I stay at lobby from 10.00 a.m until 4.00 p.m.

Mangrove safari tour for one pax and sunset bbq dinner cruise one pax for voucher drop.

Attend guest with explain about package that Resort World provide.

# data[].attributes.body
Shift 12.00 p.m until 8.00 p.m.

After thumbprint, I go to office to help other staff because today have cruise from Genting ( dream cruise).

So it quite busy because third parties Bin Ali open counter for helicopter at outside and inside office.

We need to separate to handle guest like one person inside office, one person at freezer beverage and one person to promote package. Other two skipper boat Khairi and Izzuddin busy with trip island hopping private, boat ride and so on.

At around 3.00 p.m, I go to check gym and take 10 towel to Encik Ishak, general manager of Resort World Langkawi go to island hopping at 4.30 p.m.

Then, count beverage to close account for that day and help supervisor, Naomi.

Assist guest with explain about package that Resort World provide.

At around 6.00 p.m, GM come back from island hopping.

One of in-house guest come to booking mangrove safari tour for sharing tomorrow at 9.00 a.m.

Pick up call from guest inside and outside.

After iftar, I close all door, lamp, and others.

Arrange chairs and clean up everything, close office and lamps.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, open office we need to clean inside and outside office like sweep, mop, arrange chair, clear all dustbin and change new plastic bag.

Then, I go to kitchen take chicken skin for trip island hopping to eagle feeding.

Help Supervisor Naomi to pass form 2t oil and petrol oil to finance. I also need to photocopy for one copy to bring back to office.

Then, count all beverage for closing account.

After settle I and staff go to drop money at front office department.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, take key at security control. Then, open office, freezer, store and others.

Clean inside and outside office like sweep, mop, arrange chair, clear all dustbin and change new plastic bag.

Today I have make reservations for 2 pax island hopping sharing at 2.20 p.m and kayak activities for one hour.

Attend guest with explain about package that Resort World provide.

Count beverage in freezer and stock inside Office to close sale for that day.

Then, learn how to closing account from staff, fitri.

Drop money and report at front office.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, take key at security control. Then, open office, freezer, store and others.

Clean inside and outside office like sweep, mop, arrange chair, clear all dustbin and change new plastic bag.

To have 6 pax island hopping in morning at 9.30 a.m and 4 pax in evening at 2.30 p.m.

Prepare towel and mineral water for island hopping sharing.

So I have to take chicken skin at kitchen for eagle feeding.

At around 10.00 a.m, i check gym.

Attend guest with explain about package that Resort World provide.

Count beverage in freezer and stock inside Office to close sale for that day.

Then, learn how to closing account from staff, fitri.

Drop money and report at front office.

# data[].attributes.body
Shift 12.00 n.n until 8.00 p.m.

After thumbprint, open office we need to clean inside and outside office like sweep, mop, arrange chair, clear all dustbin and change new plastic bag.

Attend guest with explain about package that Resort World provide.

Count beverage in freezer and stock inside Office to close sale for that day.

Then, learn how to closing account from staff, fitri.

Drop money and report at front office.

At around 7.20 p.m, I and skipper khairi clean all chair to prepare for iftar at 7.30 p.m.

After settle eat, I close all door, switch off lamp, air conditioner and others.

# data[].attributes.body
Shift 12.00 n.n until 8.00 p.m.

After thumbprint, open office we need to clean inside and outside office like sweep, mop, arrange chair, clear all dustbin and change new plastic bag.

Today weather condition is heavy rain so the sunset cruise have been cancel.

Attend guest with explain about package that Resort World provide.

No trip only sell beverage.

Count beverage in freezer and stock inside Office to close sale for that day.

Then, learn how to closing account from staff, fitri.

Drop money and report at front office.

At around 7.20 p.m, I and skipper khairi clean all chair to prepare for iftar at 7.30 p.m.

After settle eat, I close all door, switch off lamp, air conditioner and others.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, open office we need to clean inside and outside office like sweep, mop, arrange chair, clear all dustbin and change new plastic bag.

Today have cruise from Genting Dream. So it quite busy because staff only have me and fitri to handle guest.

Bin Ali counter also open today at Fun and Adventure.

Give brochure to guest for promote package that they can do until 3.30 p.m before the cruise start their trip.

At around 4.00 p.m, I and fitri count beverage in freezer and stock inside Office to close sale for that day.

Then, learn how to closing account from staff, fitri.

Drop money and report at front office.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, open office we need to clean inside and outside office like sweep, mop, arrange chair, clear all dustbin and change new plastic bag.

After settle I need go to stay at lobby.

Give brochure about package that Resort World have provide to guest who are check-in today.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, open office we need to clean inside and outside office like sweep, mop, arrange chair, clear all dustbin and change new plastic bag.

After settle, I need to update book log at around 9.30 a.m.

Help fitri go to purchasing and store department to send order sheet 2t oil form.

Count beverage in freezer and stock inside Office to close sale for that day.

Then, learn how to closing account from staff, fitri.

Drop money and report at front office.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, open office we need to clean inside and outside office like sweep, mop, arrange chair, clear all dustbin and change new plastic bag.

After settle I need go to stay at lobby.

Give brochure about package that Resort World have provide to guest who are check-in today.

Explain to them about package and make a reservation for trip island hopping sharing for 2 pax.

# data[].attributes.body
Shift middle 12.00 p.m until 8.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Call housekeeping to check room status before give key card to guest check in the room.

Attend guest with any questions and requests.

# data[].attributes.body
Shift middle 12.00 p.m until 8.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Today arrival quite many at around 60.

Call housekeeping to check room status before give key card to guest check in the room.

Attend guest with any questions and requests.

# data[].attributes.body
Shift 3.00 p.m until 11.00 p.m.

Today my last day for this department.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Send key card to room 4209 and 4217.

Call housekeeping to check room status before give key card to guest check in the room.

Call bell counter to inform send luggage guest to room.

Attend guest with any questions and requests.

# data[].attributes.body
Shift 9.00 a.m until 5.00 p.m.

After thumbprint, open office we need to clean inside and outside office like sweep, mop, arrange chair, clear all dustbin and change new plastic bag.

Attend guest with explain about package that Resort World provide.

Count beverage in freezer and stock inside Office to close sale for that day.

Then, learn how to closing account from staff, fitri.

Drop money and report at front office.

# data[].attributes.body
Shift 3.00 p.m until 11.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Today FIT guest around 70 occupancy, mostly guest from Indian and China.

Call housekeeping to check room status.

# data[].attributes.body
Shift middle 12.00 p.m until 8.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Today Tan Sri Lee Chong Yan, President Resort World Genting come to Resort World Langkawi to see improvement Hotel.

Another three staff from Resort World Genting also come for audit finance department.

They reserve for Tan Sri Lee Chong Yan, signature suit room.

Today arrival also quite many.

# data[].attributes.body
Shift middle 12.00 p.m until 8.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Two group were check-in today from China and media from genting.

Today arrivals around 80. So it quite busy.

Call housekeeping to check room status.

Attend guest until finish work.

# data[].attributes.body
Shift middle 12.00 p.m until 8.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Upgrade room for guest 1306 and 1308 move to premier seaview 4218 and 4220 because their room too noisy.

Explain to guest that ask about room if they take extra bed how much per night and breakfast price.

Send key card to guest and assist guest to change room.

# data[].attributes.body
Shift 3.00 until 11.00 p.m.

Today have Cruise Marella that stop at marina bay. So it make area zest and lobby lounge double busy.

As usual, I need to take order, key in order, pickup food at kitchen and serve to guest.

Clearing plate and wipe table, wipes cutlery, clearing plate and from trolley.

Make a order for beverage because staffing not enough today.

Clear glass at bar.

Make a preparation for buffet Indian after prayer Maghreb at 7.40 because dinner start at 8.00 until 10.30 p.m at seagull coffee house.

After close the buffet, and clean everything I need to prepare for buffet breakfast for tomorrow.

Make a pocket for soup spoon, dessert fork, Chinese spoon, chopsticks, food tag and so on.

# data[].attributes.body
Shift 3.00 until 1.00 p.m.

Today Prime minister, Tun Mahathir Mohamad come for opening the International Maritime & Aerospace Exhibition (LIMA’19).

As usual take order, pickup food at kitchen, serve, clearing plate, wipes table, key in order and so on.

At around 7.00 p.m I need to prepare buffet for India navy like plate, tongs, juice glass, ice water, food tag and others.

After close the buffet, and clean everything I need to prepare for buffet breakfast for tomorrow.

Make a pocket for soup spoon, dessert fork, Chinese spoon, chopsticks, food tag and so on.

# data[].attributes.body
Shift 7.00 until 3.00 p.m is the opening for the operation at F&B department with buffet breakfast.

So after arrive at seagull restaurant I will make ice water, prepare trolley, basket, put tongs, top up pepper and soy sauce for egg station and so on.

Then, I handle at coffee bar until close buffet breakfast.

After close buffet for breakfast, I have to mop, refill again for powder, cup and saucer for operation tomorrow.

Take order, pickup food, setting table, wipes table and clearing plate guest, key in order using system and so on until end session my duty at 3.00 p.m.

# data[].attributes.body
Shift middle at 12.00 p.m until 8.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Photocopy IC and passport to proceed for check-in.

Make key card and then explain about room level, WIFI password, breakfast and so on to guest.

Duplicate key card to famous designer fashion Hatta Dolmat.

Attend guest with any question until finish my work at 8.00 p.m.

# data[].attributes.body
Shift 7.00 a.m until 3.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Photocopy IC and passport to proceed for check-in.

Make key card and then explain about room level, WIFI password, breakfast and so on to guest.

Attend guest with any question until finish my work at 3.00 p.m.

# data[].attributes.body
Shift 3.00 p.m until 11.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Photocopy IC and passport to proceed for check-in.

Today percent for occupancy room around 70%, it is quite high.

So it make front desk quite busy until one of the guest getting mad because his room is still VD.

Send key card to bellman Luqman, to guest move room from 1216 and 1211 to 4112 and 4115 because the noisy from construction at block 2.

Attend guest with any question until finish my work at 11.00 p.m.

# data[].attributes.body
Shift 3.00 p.m until 11.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Photocopy IC and passport to proceed for check-in.

Make key card and then explain about room level, WIFI password, breakfast and so on to guest.

Check room for status clean or not before give to guest check-in.

Attend guest with any question until finish my work at 11.00 p.m.

# data[].attributes.body
Shift 3.00 p.m until 11.00 p.m.

As usual, I need to pick up call from internal and external guest.

Attend guest for check-in by using system Genting Hospitality Property Management System.

Photocopy Ic and passport guest for process check-in.

Check status room with housekeeping to know VC or VD.

Take a heritage fees.

Make key card and then explain about room level, WIFI password, breakfast and so on to guest.

Attend guest with any question until finish my work at 11.00 p.m.