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provide positive support to meet their needs and to encourage their participation in logging tickets etc

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provide positive support to meet their needs and to encourage their participation in logging tickets etc

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Working model with SPL

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Successful delivery will build Desire to be involved

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CRM to capture knowledge

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Know all touch points with schools and timing so communications and visits are coordinated

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Feedback / survey for delivery.

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Sessions with school staff

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Build a continuous realationship with the school perhaps have a team that reach into each section like the SQPC but for teachers to roll out information and make them more technicaly savvy 

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Build a continuous realationship with the school perhaps have a team that reach into each section like the SQPC but for teachers to roll out information and make them more technicaly savvy 

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Plan of change for all schools

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Target internal ICT conversations alongside business communications for better consistency of messaging

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Transparency for end-users, rather than just school leadership

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Giving middle staff a more empowered approach to being a part of change outside of their traditional day to day operations. Knowing how their day to day operations can affect others outside of these day to day operations.

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Working groups with school representatives

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Involvement School community forums - SACPPA 

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Involvement School community forums - SACPPA 

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Level of change in systems and applications is huge. Control the messaging through single channel . Help create a cycle of improvement.

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Improve outcomes - leverage economies of scale.

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Q3: What opportunities do you believe exist for your engagement with schools ? 

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Q3: What opportunities do you believe exist for your engagement with schools ? 

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Link to question 4