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Use organisations that bring publishers and librarians together like NAG to offer channel for discussion and communication.

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Statistics can be used to highlight strengths and show areas of weakness to investigate.

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Short bursts of training work better for busy patrons.

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Collaborative case studies on application of content - how they can use it in their current research

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Having a named contact at the publisher for customer service - not a web form!

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Having a named contact at the publisher for customer service - not a web form!

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Insights into open access and industry trends

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Get student rep groups to share resources that have really helped them with other students / peers

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Training videos for platforms

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YouTube videos made by publishers for the students to watch at their leisure

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Get publishers promotional materials and adapt for your different user groups

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Give examples specific to the organisation - do your research about the organisation.

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Promo tools for the library when an author has been published in the journal etc

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Ensuring that resources are aligned with curricula - direct relationship between teaching/learning and archives.

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Templates for promotional materials e.g. Infographics and tweets

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Libraries to promote the importance of internal technical support in order to work with publishers for more open solutions.

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Insights into published primary sources from Institutions (i.e. A way of tracking when your institutions resources have been referenced in a published article)

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Publishers to engage with intermediaries such as library system  vendors to ensure title lists are complete

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Publishers more willing to work with librarians  - incl.academic engagement staff to address needsat  different levels of study - in-house workshops/we sessions - particularly for new resources as more hands-on post-sales support

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Hospital libraries will have different requirements from university libraries and from distributed libraries.

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Engaging directly with academic networks to highlight publishers’ resources that are available.

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Find right people for publishers to talk to and help promote usage

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Publishers to consider the bigger picture and advantages of collaboration. Not just look for new revenue sources.

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Librarians formulating their / the facultys need in the form of user stories, to better explain whos need is lifted to the publisher. As <person> i need <thing> for <reason/>

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Feedback on success and impact to publishers so publishers can continue to improve

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Feedback on success and impact to publishers so publishers can continue to improve

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Continuous engagement - keep re-promoting content as new users come in

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Bring back printed resources such as posters, designed in collaboration with libraries

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Show publishers how important quality metadata improves discovery. Users will find it if you describe it.

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Free stuff isn't always the answer- there can be too many pens and USB sticks.

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Flexible more personalised collections -

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Publishers e-mail library staff more about our owned content rather than trying to sell us new content - in a form that is easily repurposable - incl. images and gifs which we can easily send on via relevant in-house channels.

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Clear messaging between faculty, librarian and publisher

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From librarians more enthusiasm to promote their engagements via publisher channels (e.g. webinars etc). Sometimes are a little shy.

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Engage with publishers on authentication and technical access

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Publishers providing better engagement and statistics to users

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Ready made social media posts from publishers - key benefits/content 

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Ready made social media posts from publishers - key benefits/content 

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Librarians advise publishers what they need / what would be helpful so that we can develop helpful resources

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Librarians advise publishers what they need / what would be helpful so that we can develop helpful resources

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Publisher search widgets on the library website

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Statistics from publishers at a more granular statistics to prove engagement with resources. Then we can 🤬 these to promote under used reaources

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We work with faculty to encourage them to build a library resource focused assignment (especially in the School of Business), and then we ask a rep from the company to come and instruct the students on how to use the resource. This works really well for resources, like Bloomberg, that are hard to learn, but important for long-term career prospects

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Publisher creating media toolkits. To save libraries time.

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Combination of activities
Library instructions by the library
Library instructions by lecturers
The elo of the university
Libguides/subject guides
Include in catalogue/a-to-z lists
Marketing/newsfeeds/social media