# data[].attributes.body
Great training from Emma, she really knows her stuff. Easily explained and now I have the knowledge that customers will rely on. Thank you

# data[].attributes.body
Loved this training from start to finish.

# data[].attributes.body
being new to the product but not kitchen design this course was extremely informative especially with the breakdown of the unit codes

# data[].attributes.headline
I found this course very helpful, especially the code section.

# data[].attributes.subject
I found this course very helpful, especially the code section.

# data[].attributes.body
As someone who is completely new to kitchen design & sales. I found this introduction course very useful and very informative. I feel a lot more confident after finishing the course

Many thanks

# data[].attributes.body
I now have a better understanding on the different types of worktops and cabinets.

# data[].attributes.headline
A great broad spectrum overview of the ranges.

# data[].attributes.subject
A great broad spectrum overview of the ranges.

# data[].attributes.headline
General insight into Symphony as a  product. Also a wonderful cover of all the ranges, and a good explanation as to how the price bands function.

# data[].attributes.subject
General insight into Symphony as a  product. Also a wonderful cover of all the ranges, and a good explanation as to how the price bands function.

# data[].attributes.headline
Great introduction into the kitchen ranges, colours and prices

# data[].attributes.subject
Great introduction into the kitchen ranges, colours and prices

# data[].attributes.headline
The weeks and how long it will come depending on when you order

# data[].attributes.subject
The weeks and how long it will come depending on when you order

# data[].attributes.headline
The different price bands and why the bands are set in place

# data[].attributes.subject
The different price bands and why the bands are set in place

# data[].attributes.body
Great refresher for myself to keep on top of the ranges and colours available.

# data[].attributes.body
Excellent and very insightful course. Is great for new starters who are familiar with symphony but equally as useful as a refresher for people wanting to brush up on their knowledge.

# data[].attributes.headline
A good reminder on the difference between standard and premium

# data[].attributes.subject
A good reminder on the difference between standard and premium

# data[].attributes.body
As someone completely new to selling in the KBB market, although competent at selling domestic appliances this training platform seems to strike a great balance at getting the right information over without being over the top. There is lots of information to take on board but I am happy using this platform alongside making my own notes.

# data[].attributes.headline
the difference between standard and premium

# data[].attributes.subject
the difference between standard and premium

# data[].attributes.body
I learned to to look the things in the catalog and how to identify the different kinds of ranges

# data[].attributes.headline
Good to know that one of the glass splashbacks is special order.  

# data[].attributes.subject
Good to know that one of the glass splashbacks is special order.  

# data[].attributes.body
I learned a basics on the ranges we offer and the price bands they fit in to and why.

I have learned more about accessories, worktops etc.

Symphony and the company they are

# data[].attributes.body
Have learnt what FIRA are and do, and why they are so important

# data[].attributes.body
I now have a better understanding of the product and the options it comes in .

# data[].attributes.body
I now have a broad understanding of the products available and the options the customer can choose.

# data[].attributes.body
I now have a better understanding of the product and the options it comes in .

# data[].attributes.headline
As a beginner I have found every detail interesting and helpful.

# data[].attributes.subject
As a beginner I have found every detail interesting and helpful.

# data[].attributes.headline
A good knowledge should assist me upsell 

# data[].attributes.subject
A good knowledge should assist me upsell 

# data[].attributes.body
Cut off times and what week they are delivered is helpful so we can manage customer expectations better.

# data[].attributes.body
General refresh on product knowledge

# data[].attributes.body
The training helped to explain the differences between standard and premium items, and what
advantages each may have.

# data[].attributes.body
I found the training really helpful, the breakdown on the cabinet codes for pricing was

# data[].attributes.body
About the procedure policy on the warranty process.

# data[].attributes.body
I am excited to get started after all my studying from these forums, ASBK

# data[].attributes.headline
Understanding of the cut-off times, really help manage the customer 's delivery expectations :)

# data[].attributes.subject
Understanding of the cut-off times, really help manage the customer 's delivery expectations :)

# data[].attributes.headline
Helped with  my understanding of standard and premium 

# data[].attributes.subject
Helped with  my understanding of standard and premium 

# data[].attributes.headline
Good clarity on the different ranges and what they offer.

# data[].attributes.subject
Good clarity on the different ranges and what they offer.

# data[].attributes.body
Unit Codes & sizes

# data[].attributes.body
General overview of the Milano range

# data[].attributes.body
Customer care process and gone over the differences between standard and premium.

# data[].attributes.headline
everyday is a learning day, always picking new things up and excelling my knowledge 

# data[].attributes.subject
everyday is a learning day, always picking new things up and excelling my knowledge 

# data[].attributes.body
I have learnt about procedures to follow as well as time scales, and FOC for home deliveries (amongst a lot of other useful info!)

# data[].attributes.body
I've learnt the difference between door quality throughout the ranges

# data[].attributes.headline
I will continue to communicate this with customers (when appropriate) to ensure correct procedures are followed.

# data[].attributes.subject
I will continue to communicate this with customers (when appropriate) to ensure correct procedures are followed.

# data[].attributes.headline
A refresher to keep the mind busy while in lockdown !

# data[].attributes.subject
A refresher to keep the mind busy while in lockdown !

# data[].attributes.body
How laminate worktops are made very interesting

# data[].attributes.headline
shore up my knowledge and fill in those missing pieces

# data[].attributes.subject
shore up my knowledge and fill in those missing pieces

# data[].attributes.body
Learned about the 10 year warranty and free home delivery

# data[].attributes.body
great refreshing up on training.

# data[].attributes.body
This have reiterated what I knew but I also learnt a few other facts I can use to sell it to the customers.

# data[].attributes.body
I've learnt what FIRA is. I've also now got a better understanding of the difference between the doors.

# data[].attributes.headline
To read things twice before clicking my answer !

# data[].attributes.subject
To read things twice before clicking my answer !

# data[].attributes.body
Different cabinet specification
Better understanding of the codes.

# data[].attributes.body
I've learnt the different processes for different doors. As well as replacement end panels being free!

# data[].attributes.body
I have learnt the differences and similarities between milano and the other symphony ranges

# data[].attributes.body
I have come from the bathroom industry and was worried if I would be able to pick up the complexity of the kitchen products, but with Moogle already I have felt like I have learnt a great deal on the basics in such a short time.

# data[].attributes.headline
The way the Kessebohmer storage is constructed.

# data[].attributes.subject
The way the Kessebohmer storage is constructed.

# data[].attributes.body
I've learn't about the different lead-times for the various ranges and products. Also didn't know the cut off date was 12pm Tuesday for orders which is helpful.

# data[].attributes.headline
The difference in cabinet specification 

# data[].attributes.subject
The difference in cabinet specification 

# data[].attributes.body
carcass sizes

# data[].attributes.body
A better incite to the construction of the doors

# data[].attributes.body
I have learned that a RFA order could arrive earlier than Assembled.

# data[].attributes.body
The different door styles and price bands

# data[].attributes.headline
Great training tool.  I have learnt a huge amount in such a short space of time.  The technical information around the quality of the product and the different finishes will really help...

# data[].attributes.subject
Great training tool.  I have learnt a huge amount in such a short space of time.  The technical information around the quality of the product and the different finishes will really help...

# data[].attributes.body
This course has improved my knowledge of item codes and product availablity.

# data[].attributes.body
I learned the customer care process is. I wasn't aware what the process was before but now I have the knowledge to deal with any issues that the customers may have with confidence. Thank You!

# data[].attributes.headline
I learnt about home deliveries being free

# data[].attributes.subject
I learnt about home deliveries being free

# data[].attributes.body
I didn't know what FIRA was, or what they did. I'm going to talk to customers about this more.
I didn't realise the difference between different types of gloss finish. Now I understand the price difference between Woodbury and Alta.