# data[].attributes.body
Video Link : https://youtu.be/0eJesvs-L_M
Let's enjoy watching the video!

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual  tasks..
BEFORE Leaving this hotel, I have done a handover listing for my team so that easier for them to follow up the Guest in future.

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual  tasks..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual  tasks..
I followed my Executive go and distributing those Flyers by dropping at residence and shop-lots areas...

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual  tasks..
And I have taken 100pieces of Ramadhan Flyers to distribute!

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Finally the Singaporean Tour Groups was come for 4 days 3 nights. I'm glad that I can handle this two big group very well..
Besides, we still busying for the coming Ramadhan..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual tasks..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual tasks.. and I have facing
THE MOST DIFFICULT CUSTOMERS EVER,,,, TWO travel agent from Singapore..!

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual tasks..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual tasks..
Below photo showing the conversation between me and the  guest who appreciate for their event successfully.

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual tasks..
Everyday we are FIGHTING~!!!

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
As Ramadhan getting closer, our Sales team start to do a meeting on daily for updating the latest status of reservation so that can push up the current estimated revenue closer to the target revenue of RM300K!!!
FIGHTING~~~

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual tasks..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the other usual tasks..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the usual tasks like sending quotation, proforma invoice and confirmation,  corporate/ travel agent contract, distributing event order, as well as Follow Up Guest..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the usual tasks like sending quotation, proforma invoice and confirmation,  corporate/ travel agent contract, distributing event order, as well as Follow Up Guest..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the usual tasks like sending quotation, proforma invoice and confirmation,  corporate/ travel agent contract, distributing event order, as well as Follow Up Guest..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the usual tasks like sending quotation, proforma invoice and confirmation,  corporate/ travel agent contract, distributing event order, as well as Follow Up Guest..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the usual tasks like sending quotation, proforma invoice and confirmation, corporate/ travel agent contract, distributing event order, as well as Follow Up Guest..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
After the Ramadhan Buffet Preview Dinner, we go on for the Ramadhan Buffet Dinner, and every Tuesday will held a Ramadhan Meeting by inviting the Head of Chef and Sales from Mangala Resort to coorperate.

# data[].attributes.body
Sales & Marketing department, 9am - 5pm. Extra working from 5pm to 9pm!!!
The new activities for the day:
Finally~ the day was come and gone.. Everyone of us were so tiredddd because of working overtime as helper for the Night!

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
I'm busy and repeated to do for the Ramadhan Buffet Preview Dinner.. to Cold Calling one by one, Send Invitation Email one by one,,,, till 03-May!
BeSiDes, I also done the ATTENDING NAMELIST for registration on that day.

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
I'm busy and repeated to do for the Ramadhan Buffet Preview Dinner.. to Cold Calling one by one, Send Invitation Email one by one,,,, till 03-May!
BeSiDes, I have learn to do the Proforma Invoice and Confirmation after Guest verbally confirm their Event..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
I'm busy and repeated to do for the Ramadhan Buffet Preview Dinner.. to Cold Calling one by one, Send Invitation Email one by one,,,, till 03-May!

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Besides busying for coming Ramadhan, I also doing the usual tasks like sending quotation, proforma invoice and confirmation,  corporate/ travel agent contract, distributing event order, as well as Follow Up Guest..
HI MS ASHIKIN.. Welcome to visit us

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
I'm busy and repeated to do for the Ramadhan Buffet Preview Dinner.. to Cold Calling one by one, Send Invitation Email one by one,,,, till 03-May!

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Today I have learn the most complicated calculation for Residential Packages, which is the Price Offer for Rooms+Meals+Seminar..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
I'm busy and repeated to do for the Ramadhan Buffet Preview Dinner.. to Cold Calling one by one, Send Invitation Email one by one,,,, till 03-May!

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
I'm busy and repeated to do for the Ramadhan Buffet Preview Dinner to Cold Calling one by one, Send Invitation Email one by one,,,, till 03-May!

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Today I was starting to busy for the Ramadhan Buffet Preview Dinner which gonna held on 03-May.. so.. I have to Cold Calling one by one, Send Invitation Email one by one,,,, till 03-May..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Today I got the chance to meet up the Walk in Guest who want to ask regarding the things for an event..
After met up, I have send him a quotation based on his inquiry..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Today I have learn to do the Daily Banquet report for updating the status of each inquiry and coming event on daily at 9am and 5pm.

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Today I have learn to do an Event Order for distributing to each department, it's about the details should be mentioned and things to prepare by each of the department, so that can make the event run successfully on the day.
And every Thursday will held the Event Order briefing..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Today I have learn to do the Weekly Enquiry report for updating on every Friday before 5pm.

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Today I have to do the Corporate/ Travel Agent Rate contract after I got the inquiry.

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Today I have learn to do the Quotation after I got an inquiry.
Typically quotation have different Subject, mostly are for dinner, seminar, lunch, hi-tea, and rooms as well..

# data[].attributes.body
Sales & Marketing department, 9am - 5pm.
The new activities for the day:
Today was the first day I'm assign to S&M department.
And I have learn those basic job task scope about this department.

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Today was the last day I'm training at FO department and I will be assign to Sales & Marketing (S&M) department. I'm feeling very excited about this~

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
I'm so excited waiting for the next day coming!

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Nothing specially as like usual.. :)))
And.. I'm getting familiar with the Morning Briefing report~..

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Nothing specially as like usual.. :)))
Including joining the Briefing and writing the report..

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Nothing specially as like usual.. :)))
Including joining the Briefing and writing the report..

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Today I have done the Morning Briefing report independently.. and.. marked by Sales colleague before email being sent out..

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))
I'm excited to explore more about the Sales department!

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Today I have learn to do the Morning Briefing report under guidance of every Single Words..
This is the Hotel Manager is very concern about the English Grammar..

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Today was the first day that I joined for the daily Morning Briefing at 11am~ to.. Learn how to take Minutes for an official meeting..

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Today I have went through the basic documents of Sales department as preparing to go for the department SooN.

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Today each of us decided to assign the hamper we get from yesterday.. Niceeee

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Today was the Staff Party day..
So,, I'm glad that I have joining for the trainee's performance as well as the gaming section.

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Happy April Fool~~

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Rooms by Rocana, 7am - 3pm.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Today.. I helped Housekeeping colleague to assign the room towel for each room after they finished made up the room.

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Today was the Earth Hour day. It was very meaningful event to alert people about climate changing and protect our planet..

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
I WONDER WHY? WHY? WHY THE TYPES OF ROOM CANNOT BE LaBeL CLEARLY TO MAKE PEOPLE EASIER UNDERSTANDING..

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))
And.. I'm getting familiar with the reservation system.

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Today I was facing a big internet and system down problems.
But.. luckily,,, it was solved by a profession.
And no check in guest at the moment..

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
Hey~ we are getting closer friendship with each other..

# data[].attributes.body
Rooms by Rocana, 7 - 3am.
The new activities for the day:
Nothing specially as like usual.. :))
And I'm getting familiar with the check out procedure.

# data[].attributes.body
Main hotel, 1 - 9pm.
The new activities for the day:
Today I have learn how to direct charge credit card payment by manual entry..

# data[].attributes.body
Rooms by Rocana, 7 - 3am.
The new activities for the day:
It was surprisingly when a Cup Cake is prepare for me as the breakfast by.. unknown colleague?

# data[].attributes.body
Main hotel, 7 - 3am.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Main hotel, 7 - 3am.
The new activities for the day:
Today I have learn.. front line operation must be very alert to all aspects about your guest..

# data[].attributes.body
Main hotel, 7 - 3am.
The new activities for the day:
Today I was very focus to learn the whole steps for cashier closure..

# data[].attributes.body
Main hotel, 7 - 3am.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Main hotel, 7 - 3am.
The new activities for the day:
Today I have learn one of the most important basic knowledge that must be know as a front line operation team..  which is the fire alarm system and safety measurement for fires.
A safety measurement briefing has conducted by the Maintenance supervisor.

# data[].attributes.body
Mangala resort, 9am - 5pm.
The new activities for the day:
Today was a wonderful day..
6 of us representing Rocana team as helpers for the Wedding party of thousand attendees at Mangala Resort (another 5-star hotel which under the Owner). I'm glad to know some of the Mangala team colleagues!

# data[].attributes.body
Main hotel, 7 - 3am.
The new activities for the day:
Today,,,,, I got a free gift from a guest during He check out room.. :))))

# data[].attributes.body
Main hotel, 7 - 3am.
The new activities for the day:
Nothing specially as like usual.. :)))
But.. morning shift always make me feel asleep And Hungry~~~ during working ha.

# data[].attributes.body
Main hotel, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))

# data[].attributes.body
Main hotel, 3 - 11pm.
The new activities for the day:
Nothing specially as like usual.. :)))
And.. I'm getting familiar with the procedure for check in guest.

# data[].attributes.body
Main hotel, 7am - 3pm.
The new activities for the day:
OMG! it was damaged due to falling from high to the floor !accidentally by mr. B.. how sad!.. it is special gift from a cHiNa guest !

# data[].attributes.body
Main hotel, 7am - 3pm.
The new activities for the day:
I'M FEEL VERY BAD ON MOOD..

# data[].attributes.body
Main hotel, 3 - 11pm.
The new activities for the day:
R O O M S  S O L D  O U T!!! there was a group of guest from KKM (Kementerian Kesihatan Malaysia) come and conduct their seminar at the hotel function room..

# data[].attributes.body
Main hotel, 9am - 5pm.
so.. What's new activities for the freshness day again:
do filling.. learn the calculation of net room price after adding the commission for online travel agent (Agoda, and Expedia).. as well the calculation for Booking.com.. and.. continue learning some basic greetings by self.
And last, let's enjoy the short video below. Have a super nice day! :)
*Sorry for the watermark sticky in watching the video due to the video editor is on trial version.

# data[].attributes.body
Main hotel, 9am - 5pm.
I am assign to front office (FO) department. so.. What's new activities for the fully freshness day:
induction.. viewed room types of (rooms by Rocana, and Rocana hotel.. learn basic front desk system (floor plan, room rates...).. learn some basic greetings.
And last, let's enjoy the video below (edited by combining of photos and video clips). Have a very nice day! :)
*Sorry for the watermark sticky in watching the video due to the video editor is on trial version.

# data[].attributes.body
Main hotel, 9am - 5pm.
The new activities for the day:
let's us take a sElFiE... she was my colleague and friend as well.. appreciate that..

# data[].attributes.body
Main hotel, 7am - 3pm.
The new activities for the day:
Yeah... first time do morning shift daily report (verbal) during briefing at 3pm... that's all...

# data[].attributes.body
Main hotel, 7am - 3pm.
The new activities for the day:
Cutting pieces paper of hoteI Wifi password..

# data[].attributes.body
Main hotel, 12 - 8pm.
The new activities for the day:
i had learn... ... how to reserve a parking!? LOL...

# data[].attributes.body
Main hotel, 12 - 8pm.
The new activities for the day:
it's a boring Sunday aGaiN.. nothing special on the day..

# data[].attributes.body
Main hotel, 9am - 5pm.
The new activities for the day:
As you can see.. it's a boring Saturday.. nothing special on the day..
And last, let's have a look on the video clip below.  Have a good day! :)

# data[].attributes.body
Main hotel, 3 - 11pm.
The new activities for the day:
As the video below.. i have learn about laundry posting in system (for guest in house who had requested for the laundry services)
And.. waHaHaHaHa.. finally! finally! finally i got the chance to service gUeSt do ChEck iN hOtEl (complete steps) independently.. and.. i had service few number of guests!. hoho
And last, let's enjoy the video below.  Have a good day! :)
*Sorry for the watermark sticky in watching the video due to the video editor is on trial version.

# data[].attributes.body
Rooms by Rocana, 12 - 8pm.
The new activities for the day:
So as the video below.. i have learn about the functions of Adems lock for some reasons like interface disconnected.. encode key card for (maintenance) checking room.. guest late check out than 12pm.. and etc.
And last, let's enjoy the video below.  Have a good day! :)
*Sorry for the watermark sticky in watching the video due to the video editor is on trial version.

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
i had assist + learn the steps until ClOsUrE sHiFt..
And i'm feel thankful to a colleague (Shukur) who also a trainee there for the patient and willingness in guiding me.

# data[].attributes.body
Rooms by Rocana, 3 - 11pm.
The new activities for the day:
It was my first time do check in  hotel for guest who from overseas!!.. a Korean~~~
And last, let's have a look on the video clip below.  Have a good day! :)
*Sorry for the watermark sticky in watching the video due to the video editor is on trial version.

# data[].attributes.body
Main hotel, 3 - 11pm.
The new activities for the day:
It was my first time do check in hotel for guest.. but is just until the steps of encode key card instead of cashiering.. haHaha.
And i'm also start to work more task like making room reservation by letter of undertaking which is rooms for selected people was being paid under the company..

# data[].attributes.body
Main hotel, 1 - 9pm.
The new activities for the day:I'm realized that a hotel receptionist not an easy job.. sometimes.. you have to answer something from guest or others which is out of your job scope.. especially the local map! I guess.. it might be a must to study a BiT about the local tourism.. so that can direct the tourist who come from vary city or country..
And last,  I have use the free time during work to memorize all the tariff for both hotel.. let's have a look on the video clip below.  Have a good day! :)
*Sorry for the watermark sticky in watching the video due to the video editor is on trial version.

# data[].attributes.body
Main hotel, 9am - 12pm.
Rooms by Rocana, 12 - 5pm
The new activities for the day:
After lunch, I've been asked to go and work at Rooms by Rocana (another budget hotel which is very near to the Rocana hotel.)
Let's see what I had done at the day.. Have a good day! :)
*Sorry for the watermark sticky in watching the video due to the video editor is on trial version.

# data[].attributes.body
Main hotel, 9am - 5pm.
and.. What's new activities for the challenging day: there we
re only 2 front desk staffs (included me.. a very newbie.. and, yet a new trainee..) duty at FO at a moment! so.. I'm as a back up for the supervisor as he was busying (engaged with guests or others..). so.. I'm forcing to be act 'pandai-pandai' (meaning do things that should be done by automatically..). so.. I have try my best to pick up and answering the ExTeRnAl phone call, (as well any phone rings up..) which I'm afraid very much that I can't answer (or handle) well to the person I'm speaking to..!!!
And last, let's enjoy the short video below.  Have a good day! :)
*Sorry for the watermark sticky in watching the video due to the video editor is on trial version.

# data[].attributes.body
Main hotel, 9am - 5pm.
The new activities for the freshness day:
guest's checked out data key-in (Agoda, Expedia, and Booking.com).. email reservation (Agoda, Expedia and Booking.com).. answering (or transferring) internal phone call.. continue learning some basic greetings by self.
And last, let's enjoy the short video below. Have a super duper nice day! :)
*Sorry for the watermark sticky in watching the video due to the video editor is on trial version.