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Instant messaging (IM) is a way of chatting between two or more people by typing text. The text is then sent by computers over a network such as the Internet.
Instant messaging must have an instant messaging client that hooks up to a service that can send instant messages. Instant messaging is different from e-mail because conversations happen and can be read right away (instantly).
Computer-based instant messaging tools such as ICQ, AOL Instant Messenger, MSN Messenger and Yahoo Messenger became popular ways to stay in touch with people down the street or around the world for no cost beyond whatever users already paid to connect to the internet.

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Smart Phone messaging apps are used for chatting purposes. They make communication easy with respect to such as instant messaging and voice calls. The messaging apps can be installed on a smartphone regardless of the smartphone operating system. There are mobile devices that use Windows, Android or iOS operating systems.
Texting has surpassed phone calls as the leading form of communication, especially among Millennials. Here are several reasons why texting has become more popular than ever before.

Texting is low cost or even free.

Quick response times – 90% of text messages are opened in three minutes.

You can engage in multiple conversations at once.

Text messages are meaningful, just like phone calls.

Most messaging apps now enable a richer media experience than traditional texting and integrate this with a lot of social sharing functionality that increases their appeal.

Texting has multigenerational appeal. It’s not just for the younger generations

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Video calling has also become popular for staying in touch with friends or family and for work conference calls that, in the past, would have been audio-only. Adding video makes it possible to see people's facial expressions, which can lead to easier communication. Coworkers can also share presentations and files through video systems, making sure everyone is literally on the same page during a discussion. One downside, of course, is that people need a professional environment and attire for a call that, if audio-only, could be placed from anywhere and in any kind of dress.

Popular video chat systems include Microsoft's Skype, Google Hangouts and Apple FaceTime. Video chat facilities are also built into popular office messaging tools such as Slack. It's generally possible to video chat with any modern computer or smart phone equipped with a working camera. Many video chat programs enable people to have audio-only chats if they prefer.

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How To Work Gmail: For Kids  |  Episode 2

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Email is one of the most fundamental internet communication tools. Email addresses are required to sign up for many services online, and it's generally assumed that everyone on the internet has at least one email address. Email addresses are available from many free services, most prominently from big companies like Microsoft and Google. Some internet service providers also still provide their users with email addresses.
Various rules of etiquette have evolved around email use. While email can be more terse and use more abbreviations than print correspondence, it's still generally a good idea to attempt to use clear spelling and grammar and to be polite, especially since it's impossible to hear someone's tone of voice when you're sending email.

Email has been used as a means for spreading malware as well as for scams known as phishing, where someone impersonates a trusted sender in order to trick the recipient into sharing passwords, account numbers or other sensitive data. As a result, it's important to be cautious when receiving email with unexpected attachments, which could be viruses, or requests for funds or information, which could be scams. If you're not sure an email is legitimate, contact the person who allegedly sent it using another means, like the telephone.

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Sending an Email | Computer Training | Periwinkle