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1. Smart phone app for the site: currently the Internet platform is needed to book a cruise if it is not made via a Travel Agent or Carnival employee
2. Scheduled or pre announced notification for when the Brand Ambassador will be conducting a "Live Talk" video for more viewers to participate
3. Choosing a better video platform rather than Facebook which has drawbacks such as conversation from viewers moving quickly through the feed.

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1. Communication with guests via social media platforms with pre recorded videos and Live Talk Videos
2. Keeping cruisers informed of what can be expected on upcoming ships and cruises along with changes within the company that will affect the cruisers directly
3 Applying his Cruise Director skills to entertain viewers off the ship as if they were on the cruise ship

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You've got questions, they've got answers!

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The use of various social media platforms to reach over 11 million guests

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Informing and entertaining guests at the same time