# data[].attributes.headline
Remember you are dealing with people, some of whom are very emotional about what is happening to them.

# data[].attributes.subject
Remember you are dealing with people, some of whom are very emotional about what is happening to them.

# data[].attributes.body
everyone has a different context

# data[].attributes.headline
Keep conversations to things we can control at our level.

# data[].attributes.subject
Keep conversations to things we can control at our level.

# data[].attributes.body
Listen deeply and slow down.

# data[].attributes.headline
We can't keep change from happening, just because we don't see the value in the change at first, we may see it later.

# data[].attributes.subject
We can't keep change from happening, just because we don't see the value in the change at first, we may see it later.

# data[].attributes.headline
Don't lose sight of the fact that we are agents of the board and need to maintain that role.

# data[].attributes.subject
Don't lose sight of the fact that we are agents of the board and need to maintain that role.

# data[].attributes.body
Empathize.

# data[].attributes.body
Continue to celebrate successes in teaching and learning. Keep students at the heart of the matter.

# data[].attributes.headline
remind of common purpose- keep hope that there will be an end and work together for what is best for kids.

# data[].attributes.subject
remind of common purpose- keep hope that there will be an end and work together for what is best for kids.

# data[].attributes.body
Be visible and responsive during your day.

# data[].attributes.body
Remind that we worked together before this and we will be able to work together when this is over.

# data[].attributes.headline
Don't lose sight of the work you have done as a team.

# data[].attributes.subject
Don't lose sight of the work you have done as a team.

# data[].attributes.body
Think positive remember your core values

# data[].attributes.headline
Transparent about what you are doing and why.

# data[].attributes.subject
Transparent about what you are doing and why.

# data[].attributes.headline
Without wavering from personal and professional beliefs, be understanding.  Don't make it personal. 

# data[].attributes.subject
Without wavering from personal and professional beliefs, be understanding.  Don't make it personal. 

# data[].attributes.headline
Allow time and space to work through emotions.

# data[].attributes.subject
Allow time and space to work through emotions.

# data[].attributes.body
Reminding them that we are not making the decisions

# data[].attributes.body
Be empathetic but non commital

# data[].attributes.body
Be visible

# data[].attributes.headline
Checking in with staff frequently on non labour issues

# data[].attributes.subject
Checking in with staff frequently on non labour issues

# data[].attributes.body
Be committed to conversation

Be Kind

Be honest with conversation

check in with staff

Know that this action isn't personnel

# data[].attributes.body
Be respectful about their position even when in disagreement.

# data[].attributes.headline
Be up front and clear, before any escalation, that this is a process and is not personal.

# data[].attributes.subject
Be up front and clear, before any escalation, that this is a process and is not personal.

# data[].attributes.body
Listen with empathy

# data[].attributes.body
Listen authentically
Don't judge

# data[].attributes.body
Have proactive conversations with key people (COTA reps etc) to mitigate future conflict.