# data[].attributes.headline
It needs to be thorough, but not over burdensome

# data[].attributes.subject
It needs to be thorough, but not over burdensome

# data[].attributes.headline
Making services accessible (e.g. to people without convenient forms of ID) while ensuring they're sufficiently robust to minimise identity fraud.

# data[].attributes.subject
Making services accessible (e.g. to people without convenient forms of ID) while ensuring they're sufficiently robust to minimise identity fraud.

# data[].attributes.body
Meeting banking accreditation standards
Fraudsters use of Gateway documents e.g. Passport/Driving Licence
Lack of joined up systems to verify

# data[].attributes.headline
Full end to end mechanism to check identity

# data[].attributes.subject
Full end to end mechanism to check identity

# data[].attributes.headline
Not all users may be have the digital skills to set this up

# data[].attributes.subject
Not all users may be have the digital skills to set this up

# data[].attributes.headline
easy to use and understand reasons behind it

# data[].attributes.subject
easy to use and understand reasons behind it

# data[].attributes.headline
Constantly changing technology / capability - hard for the user to have trust that their information is safe

# data[].attributes.subject
Constantly changing technology / capability - hard for the user to have trust that their information is safe

# data[].attributes.body
Onerous standards to meet
Remembering passwords

# data[].attributes.headline
Some users may prefer not to use digital services

# data[].attributes.subject
Some users may prefer not to use digital services

# data[].attributes.body
may need different levels of assurance depending on what type of service being accessed

# data[].attributes.headline
Understanding what they need to do and why 

# data[].attributes.subject
Understanding what they need to do and why 

# data[].attributes.headline
May be unwilling to pass information such as fingerprint/biometric ID to the government

# data[].attributes.subject
May be unwilling to pass information such as fingerprint/biometric ID to the government

# data[].attributes.body
Integrated systems
Government single identity for citizens
Use of Criminal Intelligence Officers and co-ordinating them across Departmental boundaries

# data[].attributes.headline
User knowledge - Some users may be more IT savvy than others - i.e. regular change passwords and review security

# data[].attributes.subject
User knowledge - Some users may be more IT savvy than others - i.e. regular change passwords and review security

# data[].attributes.headline
Hard to get expertise due to competitive job market

# data[].attributes.subject
Hard to get expertise due to competitive job market

# data[].attributes.headline
Additional time taken to access the service

# data[].attributes.subject
Additional time taken to access the service

# data[].attributes.headline
Gather data and user stories from cases of identity fraud to identify all the windows of opportunity that could exist for them. Request data and support from law enforcement agencies.

# data[].attributes.subject
Gather data and user stories from cases of identity fraud to identify all the windows of opportunity that could exist for them. Request data and support from law enforcement agencies.

# data[].attributes.headline
investment in a robust service to deal with any system issues

# data[].attributes.subject
investment in a robust service to deal with any system issues

# data[].attributes.headline
Accessibility challenges (e.g. captchas can be challenging enough for people without any accessibility issues!)

# data[].attributes.subject
Accessibility challenges (e.g. captchas can be challenging enough for people without any accessibility issues!)