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My Office Hours in EST:

Monday 7:30 AM to 12:30 PM and 5:00 PM to 10 PM

Tuesday through Wednesday 7:30 AM to 4:30 PM

Thursday 7:30 AM - 12:30 PM and 8:14-9:45 PM

Friday: Out of Office

Saturday: Out of Office

Sunday 9-11 AM and 5-10 PM

Schedule a Call

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Complete this three question form to tell me more about you.

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service Desk Contact Info

Monday - Friday, 6 am to 10 pm MT

Saturday - Sunday 10 am to 7 pm MT

877.435.7948

servicedesk@wgu.edu

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How do I get help if my mentor is out of the office?

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How do I get help if my mentor is out of the office?

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Contact the Tier 1 Mentor Support line for urgent needs.

Email    Tier1Support@wgu.edu

Phone  385- 428-3035
Text      385- 985-2645
Hours   M-F 8am-7pm MT

Sa-Su 10am-7pm MT

Tier 1 cannot complete your Welcome Call and Term Planning Calls - please schedule these with me. Thank you!

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Please watch this video and complete the three steps outlined below. Please do not skip any of these steps.

1. Download Guardian Browser: How to Download, Install, and Uninstall the Guardian Browser

2. Complete your Systems Check ProctorU | Real People. Real Proctoring.

3. Complete your Practice Test (DO NOT SKIP THIS):  Assessment Scheduling

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Do Tell - Complete the form above to complete three questions to tell me more about you. 

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Do Tell - Complete the form above to complete three questions to tell me more about you. 

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Have a government-issued photo ID ready. For an alternative ID option to use when students launch WGU online-proctored objective assessments, see Verified Student ID Process for WGU Objective Assessments.

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School of Business Student Virtual Clubs & Chapters (sharepoint.com)

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WGU SHRM Virtual Student Chapter Hosts First Ever Community Service Day

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Hello there! I'm so glad to meet you! My name is Amber Lee. I am a WGU Alumni and an ICF Associate Certified Coach. It's a great joy to support students like you, and I know firsthand the power of education and how it can lead to opportunities.

From an early age, all I wanted to do was encourage others. Never did I think when I started my own WGU journey, I'd end up here doing something I'd dreamed of as a child. Now, it's my turn to help you.

I am your mentor and your coach. What does that mean?

A mentor can offer guidance, share knowledge and skills, and be someone who has walked the same or a similar path to the one you’re looking to travel.

A coach will listen and draw out your self-awareness to help you reach your full potential and meet your goals despite the obstacles you might experience.

My Office Hours in EST:

Monday 7:00 AM to 1:00 PM and 5:00 PM to 9:30 PM

Tuesday through Thursday:  7 AM to 4:30 PM

Friday: Out of Office

Saturday: Out of Office

Sunday 4 PM to 9:00 PM

Schedule a Call

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Schedule a Call with Me

Text: 385.999.7576 (opt into texting)

amber.lee@wgu.edu

If you'd like to meet using Webex, schedule an appointment with me and request Webex in your appointment description. My Webex Office

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Shenanigans with a few other fabulous WGU colleagues. That's me in the back left. 

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Shenanigans with a few other fabulous WGU colleagues. That's me in the back left. 

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Google Chromebooks, tablets (Nexus, iPad, Tab, Note, etc.), Windows 10 S or Surface RT, smartphones, Linux, and virtual machines are not allowed during online proctoring for objective assessment.

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Computer System and Technology Requirements

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Technology readiness is critical to students’ success in the WGU online learning environment. WGU is a 100% Bring Your Own Device university and, while technology products must meet required technical specifications, students are able to select technology products based on preference. Students…

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At WGU, we believe that while talent is universal, access to opportunity is not. That's why we have made a commitment to increase access to education, making it possible for individuals to improve their lives and the lives of their families by earning a college degree online. To help reach this goal, we are offering the Online Access Scholarship. The scholarship will cover the cost of installing and accessing internet for students who might not otherwise be able to get online. The scholarship will also provide recipients with a refurbished laptop, complete with a webcam. We know that these tools are key in helping students have access to education, and thus access to opportunity.

WGU has partnered with T-Mobile for the Online Access scholarship to provide the coverage, capacity, and devices needed to empower students to participate in higher education online.

Scholarship valued up to:

Varies

This scholarship will cover internet installation and monthly access costs for the duration that a student is active and in good standing, and will include a refurbished laptop with a webcam.

Interested in this scholarship? The first step is to complete the form below.

Apply now!

Tuition scholarships available:

15+

This scholarship will help get you online. But WGU also maintains a robust program of tuition scholarships, all with the goal of making your online education even more affordable.

View all scholarships

Deadline for application:

6/30/21

There is a separate application process for all other WGU scholarships. And, before you can be awarded a tuition scholarship, you must be accepted as a WGU student. The next step is to apply for WGU admission.

Apply to WGU

To be eligible for this scholarship, applicants must:

Multiple scholarships will be awarded. However, this is a competitive program and scholarships will be awarded based on a candidate's academic record, need for online access, readiness for online study at WGU, and current competency, plus other considerations.

Before monies are distributed, the scholarship recipients must read the WGU Student Handbook and agree to and understand the academic progress, tuition, and refund policies. The student will also be required to agree to the WGU Scholarship Terms and Conditions before monies will be awarded. The student must also meet the university's On Time Progress requirements to maintain scholarship eligibility. Recipients must be U.S. citizens or eligible noncitizens.

This scholarship can be used in addition to any tuition discounts for which you may be eligible.

Common questions about scholarships.

It depends upon the scholarship. In general, we award scholarships based on the following factors:

Meeting the basic eligibility requirements

Answers you give on the scholarship application

An interview with a scholarship counselor

Some scholarships are also based upon evaluations of prior college transcripts and other tests. We encourage you to apply.

WGU evaluates scholarship applications on a continual basis because we start new students in their programs every month. Often we are able to make an award decision within 8-10 weeks of receiving your application. In most cases, you will also need to have applied for admission and been accepted to the university. An Enrollment Counselor can help explain the process.

No. Scholarship awards are divided into a set amount per term. This amount is credited against your tuition due for each term. The details are explained in the description for each scholarship.

Yes. You probably should apply for federal financial aid, too. Scholarship awards will only cover a portion of your school expenses, and financial aid can help pay for the rest. You can apply for financial aid while you are waiting for a decision about your scholarship application. It will not hurt your chances to win a scholarship. Click here to learn more about or apply for financial aid.

Online. Nonprofit. Affordable.

Discover why WGU is the ideal place to pursue the degree you need for your career goals.

Find your degree

When you complete the FAFSA, be sure to list WGU's school code.

Financial aid is also available.

You may choose to pay for the remaining portion of your degree through federal financial aid (subject to your eligibility). Pell Grants, which do not have to be repaid, are granted based on financial need. Federal Direct Student Loans are available to all students. Subsidized loans, which are dependent on financial need, reduce the interest due on loans.

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At WGU, we believe that while talent is universal, access to opportunity is not. That's why we have made a commitment to increase access to education, making it possible for individuals to improve their lives and the lives of their families by earning a college degree online.

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Strategic Reading

Guide to Writing and Citing

Prepping for your first Math Course

Studying, Testing, and More

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What is a testing strategy, and how do I do it?

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What is a testing strategy, and how do I do it?

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Detailed video (16 minutes)

Article: The Triage Test-Taking System

Multiple Choice Exam Skills

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Reducing Test Anxiety

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At WGU, you have an entire team of faculty members whose #1 job is empowering you toward success. WGU faculty members are leading experts in their fields. They are there to provide you with personalized instruction and support in your specific courses and with your overall degree program. You interact with these faculty members regularly to help you stay on track, get answers to questions, and find success.

Below you will find more information about the individuals you will interact with on your WGU journey and how you will be supported.

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WGU faculty is committed to students, with a unique, competency-based approach that places the greatest emphasis on student outcomes.

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Reducing Test Anxiety

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Give me 20 - Instead of taking notes while reading, which splits attention, try to give 20. When you finish each section, write 20 things you learned from memory. You can make the sections small or bigger depending on how you’re doing with recall.

Brain dump or morning stretch and fetch – how much can you remember what you read without looking?

Scribble and flip – if you’re using flashcards, write out the answer in your own words as best you can from memory on paper or a whiteboard before looking at the definition.

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Watch this video to help you set up your space.

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Complete the following steps before the 1st:

1. Schedule your welcome call with Amber Lee. Book Now

2. Complete Your Personal Learning Guide and Orientation.

3. Explore and complete Term 1 Course Planning Tools.

4. Meet with me for your 45-minute Webex Term Planning Session.

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Power Skills for Night Owls

Build your Support System

Shift your Perspective to Minimize Stress

If you watch this and need support implementing these recommendations, try a free counseling session with our Wellbeing Services team.

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If you experience technical challenges, please get in touch with Meazure Learning Support (contact information located on your Assessment Services Page) after trying the following:

Restart your computer - Before launching your assessment, always restart your computer to clear any lingering processes that may interfere with your computer’s performance.

Ensure all applications are closed - To maximize your computer's resources and prevent distractions, close all applications besides Guardian Browser.

Manage your household data –  Ask other family members to avoid data-intensive activities, such as streaming movies, during the assessment window.

If you try to reach out to Meazure Learning for Objective Assessment support and need further assistance, please get in touch with WGU Meazure Learning Support.

WGU Meazure Learning Support
Phone: (385) 428-3116
Office Hours:
Monday-Friday:
6 AM to 10 PM MST
Saturday and Sunday:
10 AM to 7 PM MST