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Giancarlo Raffaele Patacsil, Jan Marnelli Losito, Jane Damo

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Exercise_Ambiguity L1 MB- Ana, John, Red

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Exercise_Ambiguity L1 MB_ CRISTINA GALAM, ANGELIA ENCIO, JEROME JAKE GANAL

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Exercise_Ambiguity L1 Gian Patacsil.Matthew De Guzman.Kerbie Gail Aguila

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Ana, Jonjon, Aubrey Politely say NO Activity

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POSITIVELY SAYING NO - RIZZA, CLARYBELLE, JANE

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Aguila, Kerbie Gail - De Guzman, Matthew

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“I know that the deadline was two days ago.  Can you give us more time to comply with the requirements?”
Context: You are not the one granting the request.

ALIBI: AS MUCH AS I WANT TO DO IT FOR YOU, BUT THE PANELS CANNOT GIVE EXTENSION.


ALTERNATIVE: UNFORTUNATELY NOT, HOWEVER, WHAT I CAN GIVE YOU IS TIPS WHERE TO GET THE OTHER REQUIREMENTS.


CONSEQUENCE:I WOULD LOVE TO, BUT THERE 



Client: “Can you give us discount for the items we ordered?”
Context: You are authorized but the customer's order does not merit a discount yet.

ALIBI: AS MUCH AS I WANT TO DO IT FOR YOU, BUT THOSE ITEMS ARE OUT OF STOCKS.


ALTERNATIVE: UNFORTUNATELY NOT, HOWEVER, I CAN OFFER YOU DISCOUNT FOR THE NEXT TRANSACTION.


CONSEQUENCE:I WOULD LOVE TO, BUT YOU NEED TO GET ANOTHER ITEM AMOUNTING 200$ ABOVE.

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Jon Jon, Clarybelle, Ana - Email Friendly reminder

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GIAN PATACSIL, JANE DAMO- FIRM, GATHER INFO