# data[].attributes.body
"What is the value of the change?"

Concerns in this case are: Is this product really such a breakthrough novelty? Are the internal transition, AI-driven tools and the short amount of time to transform really beneficial? Do the benefits outweight the problems and setbacks relevant in such a rapid change?

# data[].attributes.body
What are the key uncertainties? Central question?

How do people tend to answer questions? Why?

What strategies can address these uncertainties?

# data[].attributes.body
What is the change:

The implementation of AI driven tools and processes,

Concerns: often leads to negative reactions as the lack of understanding from people creates barriers to making any meaningful evaluation of change realistic.

# data[].attributes.body
How will the change come about?

What methods/procedures will be used to implement the change?

How difficult it will be to use the AI-driven tools?

# data[].attributes.headline
What are key concerns and the central question?

# data[].attributes.subject
What are key concerns and the central question?

# data[].attributes.body
What is the broader impact of the change?

Top managers: How do employees adapt to the change and gain AI literacy? How does the product launch impact profits?

Employees: Will AI replace us?

# data[].attributes.body
High level of novelty and ambiguity. It is complicated to find the answer to Questions such as "What is the value of the change?" in this situation.

# data[].attributes.body
High level of novelty and high level of ambiguity

Some questions are indirect such as the long-term effects of AI-tools on day to day work.

however: questions regarding the functioning of the AI-tools e.g. how it works can be answered directly (i.e. through manuals)

# data[].attributes.body
testing of new software to determine value

clear communication (of benefits of the new tools)

visual helps and information campaign (so employees can evaluate the situation)

provide a platform for exchange regarding the usage of the new tools

# data[].attributes.body
What strategies can help to overcome these uncertainties

Categorization cues in brand names and bundling a new item with a

related item help people categorize very new products

Analogies, symbols, and metaphors provide a bridge between the familiar and the new, helping people understand change using existing schemas

Systems where you can practise on the new system beforehand without the changes are being definite

# data[].attributes.headline
How do people tend to answer questions? 

# data[].attributes.subject
How do people tend to answer questions? 

# data[].attributes.body
When individuals face impact uncertainty, they may directly answer questions about how the change will affect their status, productivity, or job prospects.

However, due to high ambiguity and high uncertainty, indirect

# data[].attributes.body
How do people answer to these questions:

Indirectly: as it is a new tool being implemented you want to avoid chaos within the company, For discontinuous change, experts are better at understanding whether their, expertise is related to the domain of the change; experts in the status quo, however, often findit more difficult to understand the change, because they can recognize more fundamental differences between the change and the status quo, which makes it more difficult to transfer their knowledge in the status quo to the discontinuous change.

High novely and high ambiguity

# data[].attributes.body
Q1: Will this new product be better than older products? Is the product worth its money?

Q2: No data available, indirect answer --> ambiguity and novelty are high

Q3: Information about benefits and pricing, Customer support for questions, Getting feedback from consumers to improve product (face-to-face or virtually)

# data[].attributes.body
Providing more support to employees, e.g. through specialised training on the AI-tools and how to integrate them into everyday tasks.

Sharing of positive experiences from employees who already possibly use some certain AI-tools.

Clear communication -> communicate a set of obligations and responsibilities, including definition of clear steps and plans

Involve the individuals most affected on how to implement

# data[].attributes.headline
What strategies can help to overcome the uncertainties? 

# data[].attributes.subject
What strategies can help to overcome the uncertainties? 

# data[].attributes.body
Change agents should provide status enhancement opportunities to motivate the employees, and transform people's minds into solution seekers rather than problem solvers. They can try to bring more positivity and build trust/fairness.